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TurboLock TL88   22     

Section 9

Maintenance

Proper cleaning and maintenance of your lock ensures it will continue to work as it should. 

• For most cleaning purposes, use clean (or purified) water and a soft, non-abrasive cloth.
• If a mess cannot be cleaned with water, apply a gentle cleaner to the cloth and clean. 
• Do not apply cleaner or detergent directly to any part of the lock. 
• After cleaning with a cleaner or detergent, wipe off any residue using a second non-abrasive cloth. Be sure to dampen the 

cloth with clean (purified) water. 

• The TL88 meets IP65 water-resistance. It can withstand splashes and contact with water once properly installed; however, do 

not submerge the lock.

 • Do not let water and liquids get into the lock’s electric parts or battery compartment. This will void the warranty.

Section 10

Troubleshooting

Problem 

Possible Cause

Solution(s)

Why can’t I open the door?

Too much time has passed since engaging 

with the lock.

The TL88 automatically locks after ~3 seconds of inactivity.

Your access has been restricted.

If you received a key from the lock’s admin, your access 

may be restricted to certain times of the day. Check with 

your admin regarding these details.

Why does the lock jam? / The 

door doesn’t close.

The latch size is wrong.

Disassemble the lock and check the latch assembly. If 

retrofitting, compare the latch length and adjust as needed. 

If installed on a new door, adjust the latch and or, drill into 

the door to fit the latch as needed.

The strike plate and latch aren’t correctly 

aligned.

Open the door and check the alignment of both the latch 

and the strike plate. Adjust as needed.

Summary of Contents for TL88

Page 1: ...g our customers and providing the best products our product information including our user manuals may receive updates from time to time Please check our website for the latest user manuals and product materials Ver 2 0 01 15 21 ...

Page 2: ...www turbolock com Customer Service 855 850 8031 TM ...

Page 3: ...nstallation New 9 4 1 Pre Installation 9 4 2 Main Installation 13 Section 5 Using the Passage Function 14 Section 6 Using The Fingerprint To Open The Lock 15 Section 7 The Turbolock App 16 7 1 Installation 16 7 2 Pairing 16 7 3 App Usage 17 7 4 Unlocking the TL88 from the App 18 7 5 Managing User access E Keys 19 7 6 Adding Fingerprint access via app20 Section 8 Resetting the Lock 21 Section 9 Mai...

Page 4: ...se information ready as this may be needed during the call This information may be recorded below Date of Purchase Place of Purchase 1 2 Safety Warnings When reading this manual note these icons Notes with this icon MUST be read understood and obeyed to prevent injury or damage etc Notes with this icon include relevant information General Precautions The lock shall only be used as described in thi...

Page 5: ...ut full functionality may only be achieved when the app is used 1 3 Disposal at End of Life This product must not be disposed of by incineration landfilling or mixing with household trash Improper disposal of the battery contained within this product may result in the battery heating up rupturing or igniting which may cause serious injury The substances contained inside the battery present chemica...

Page 6: ...y already be inside the lock upon opening Batteries not included 2 2 Overview 1 Fingerprint Sensor 2 Micro USB Emergency Power Port 3 Peg 4 Latch Pin 5 Latch Assembly 6 4 x AAA Batteries not included 7 2 x Inside Screws 8 Battery Compartment Cover 9 Battery Compartment 10 Mounting Screw 11 Reset Button 12 Inside Knob 13 Connector 14 Wood Screws 15 Outside Knob 16 LED Indicator 1 2 3 12 13 13 14 15...

Page 7: ...use the lock is by using your authorized fingerprint to open the lock directly Or with the app open tap the lock icon on the screen Each time the lock engages and unlocks the door regardless of entry method the door can only be opened while the indicator flashes green After the LED indicator lights off the TL88 will automatically lock itself Using the Emergency Power Port An external battery pack ...

Page 8: ... while in Bluetooth range approx 30 Unlock the TL88 while in Bluetooth range approx 30 Share and manage eKeys from anywhere in the world View unlock records from anywhere in the world Manage user access from anywhere in the world Directly from the TL88 Lock You Can Unlock the TL88 with authorized fingerprint Engage Passage mode Reset the lock ...

Page 9: ... before installing the TL88 In some cases the old strike plate and or box may be used For your convenience installation instructions are broken into segments Read and follow the instructions for both Pre Installation and Main Installation If your door happens to have two cut outs check the clearance between the two Make sure there is enough distance so that you may seal off any extra opening 3 1 P...

Page 10: ...there s too much space behind the latch or if it s sticking out of the door the latch should be adjusted If the latch needs adjusted move to Step 2 If it doesn t need adjusted skip to Step 3 Step 2 Hold the front of the latch and the square opening from both sides Pull or push to extend or retract the latch end as needed Fig 3 Insert the latch back into the door Step 3 Check the latch s bolt and m...

Page 11: ...ly connect the two cables and feed them into the round hole in the door Figs 6 Step 4 Align the inside knob on the back of the door making sure to thread the latch pin through the square opening Use 2x mounting screws to fasten the outside knob and inside knob to the door Make sure both screws are tightened Fig 7 Before inserting the latch pin make sure the label FACE UP is facing up when insertin...

Page 12: ... the Opening Step 1 Using the provided template mark the locations for the centers of the backset and the latch hole Step 2 Bore a 54mm about 2 or 2 1 8 hole on door face then drill a 25mm about 1 hole into the edge of the door so that it intersects with the larger hole When drilling the 54mm about 2 or 2 1 8 hole it s recommended to drill from both sides of door to stop the wood from splintering ...

Page 13: ... mark a line around edge of latch plate to use as a guide After marking at all four sides of the plate remove the latch Fig 8 Step 2 Chisel about 3mm 0 1 deep or until latch plate sits flush with door edge Fig 9 During chiseling it s highly recommended to stop and reinsert the latch every once in a while to see if it sits flush If not chisel a little more and check again Be careful not to chisel t...

Page 14: ... sides pull or push to extend or retract the latch end as needed Fig 11 Insert the latch back into the door Step 5 Check the latch s bolt and make sure the rounded side faces in Add two wood screws and use a screwdriver not included to secure them Fig 12 Part 4 Creating a Mortise Installing the Strike Step 1 Push the door until nearly closed and check where the latch s bolt touches the frame Step ...

Page 15: ...line around the edges of plate to use as a guide After marking at the straight edges of the plate remove the plate Step 7 Chisel about 1 5mm deep or until strike plate sits flush with door frame If you choose to use the strike box you may need to chisel slightly deeper During chiseling stop periodically and check to see if the strike plate sits flush in the doorframe over the strike box If not chi...

Page 16: ... connect the two cables and feed them into the round holes in the door Fig 6 Step 4 Align the inside knob on the back of the door making sure to thread the latch pin through the square opening Use the 2x mounting screws to fasten the outside knob and inside knob to the door Make sure both screws are tightened Fig 7 Before inserting the latch pin make sure the label marked FACE UP is facing up when...

Page 17: ...the Main Interface screen Figs 23 and 24 refers to section 7 3 App Usage Option 2 Step 1 Unlock the TL88 using your fingerprint The lock will beep twice and the LED indicator will flash green Step 2 Before the TL88 automatically locks itself press and hold an authorized finger on the fingerprint sensor three times The fingerprint must be successfully identified four times in a row before the passa...

Page 18: ...prox 2 seconds The lock will beep twice and the LED indicator will flash green once the fingerprint is recognized and the lock is engaged If the fingerprint cannot be recognized the TL88 will beep twice and the LED indicator light will flash red The TL88 will beep twice and the LED indicator light will flash red if an unauthorized fingerprint is used If a fingerprint cannot be identified after 20 ...

Page 19: ...k application Step 2 Download and install the app according to your operating system Step 3 Turn on Bluetooth and open the app Step 4 Register for an account and return to the app For instructions and or information on how to use the app register for an account and refer to the in app instructions or visit www turbolock com In order to use the app with the TL88 the two must be paired 7 2 Pairing F...

Page 20: ...button on inside knob for 5s to reset the lock directly The lock will beep and the indicator light will flash green after resetting successfully Step 2 Open the app tap the icon in center of the screen and then select the lock type Fig 17 Step 3 Tap icon to scan the nearby devices The LED indicator will light up blue Step 4 Tap any confirmation messages as needed The LED indicator will light up bl...

Page 21: ... delete or change the effective date of stored fingerprints Unlock record Tap to check the TL88 s unlock history Images for illustrative purposes only Actual content may vary App content subject to change without notification App content may differ depending on operating system The TL88 is a Bluetooth enabled lock You must be within standard Bluetooth range 30 ft 10 m to engage the lock through th...

Page 22: ...count E Keys can be permanent or have time restrictions at the Admin s discretion You do not need to be within Bluetooth range to add or delete users or share e keys with other registered Turbolock users Sending E Keys in App Step 1 Open the app and tap to enter the Send E Key screen Figs 25 and 26 Step 2 Enter the user s E mail or phone number whichever the user registered with and tap Send Fig 2...

Page 23: ... voice prompts to add a fingerprint After successful add the TL88 will beep and the LED indicator will flash green Fig 30 Step 4 Long press the added fingerprint to enter the settings screen From here you can change the effective date rename the fingerprint or cancel to exit the screen Fig 31 Step 5 To delete the added fingerprint tap to enter the delete screen select the added fingerprint then ta...

Page 24: ...l need to pair the lock with your smartphone again as soon as possible Option 1 Step 1 Open the app tap the lock to enter the Main Interface screen Admin View Fig 23 then tap to enter the Settings screen Fig 33 Step 1 Tap Reset device from the setting screen then tap OK to confirm Step 2 The LED indicator on the TL88 will flash green and the lock will beep The TL88 is now reset To reset the TL88 t...

Page 25: ...s get into the lock s electric parts or battery compartment This will void the warranty Section 10 Troubleshooting Problem Possible Cause Solution s Why can t I open the door Too much time has passed since engaging with the lock The TL88 automatically locks after 3 seconds of inactivity Your access has been restricted If you received a key from the lock s admin your access may be restricted to cer...

Page 26: ...t access after 5 minutes When trying to use my fingerprint why does the lock beep multiple times but doesn t open the door Lock beeping multiple times but can t open the door Fingerprint might not have been recorded properly or at all Use the Turbolock app to gain immediate access Then re authorize your fingerprint using the app requires admin privileges Fingerprint sensor works and my fingerprint...

Page 27: ...gerprint Bluetooth enabled Smartlock Product includes a One Year Limited Hardware Warranty Warranty The Warranty covers product defects in materials and workmanship under normal use This Warranty is limited to residents of the United States and Canada only and is available only to original purchasers This Warranty gives you specific legal rights and you may also have other rights which vary from s...

Page 28: ...ns or to perform any preventive maintenance e modifications f unauthorized repair g normal wear and tear or h external causes such as accidents abuse or other actions or events beyond our reasonable control Important Do not disassemble the Product Disassembling the Product will void this Warranty Only WP or a party expressly authorized by WP should perform service on this Product DISCLAIMER OF WAR...

Page 29: ...TM COPYRIGHT 2021 TURBOLOCK ALL RIGHTS RESERVED ...

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