Turbolock TL-99 User Manual Download Page 1

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v3. 102617

Summary of Contents for TL-99

Page 1: ...rving our customers and providing the best products our product information including our user manuals may receive updates from time to time Please check our website for the latest user manuals and product materials v3 102617 ...

Page 2: ...www turbolock com Customer Service 855 850 8031 TM ...

Page 3: ...ew 11 4 1 Pre Installation 11 4 2 Main Installation 14 Section 5 Using the Lock 16 Section 6 Keypad Passwords 16 6 1 Changing the Admin Password 16 6 2 Adding User Passwords 17 Section 7 Using the Passive Function 17 Section 8 Using the Mute Function 18 Section 9 The Turbolock App 18 9 1 Installation 18 9 2 Pairing 19 9 3 Generating Converting 20 Keypad Passwords Section 10 Resetting the Lock 21 S...

Page 4: ...ormation ready as this may be needed during the call This information may be recorded below Date of Purchase Place of Purchase 1 2 Safety Warnings When reading this manual note these icons Notes with this icon MUST be read understood and obeyed to prevent injury or damage etc Notes with this icon include relevant information Overall Usage The lock shall only be used as described in this manual Ver...

Page 5: ...t full functionality may only be achieved when the app is used 1 3 Disposal at End of Life This product must not be disposed of by incineration landfilling or mixing with household trash Improper disposal of the battery contained within this product may result in the battery heating up rupturing or igniting which may cause serious injury The substances contained inside the battery present chemical...

Page 6: ...de Screws x 2 Backup Battery Pack x 1 Mounting screws may already be inside the lock upon opening Batteries not included 2 2 Overview 1 Outside Knob 2 Latch Assembly 3 Mounting Screws 4 Battery Compartment 5 Inside Knob Cover 6 Inside Screws 7 Strike Plate 8 Strike Box 9 LED Indicator 10 Keypad 11 Emergency Power Port 12 Reset Button 13 Inside Knob 14 Wood Screws 1 2 3 13 14 4 5 7 8 9 10 11 12 6 ...

Page 7: ...ter it stops the lock will automatically engage again and lock the door Using the Admin Password Touch any key so that the keypad lights up enter the Admin Password and then press to unlock the door Note the Admin Password must be changed from the manufacturer s default See Section 6 Using the Emergency Power Port Use the Backup Battery Pack to supply power via the Emergency Power Port on the bott...

Page 8: ...any extra opening 3 1 Pre Installation Part 1 Installing the Latch KEEP DOOR AJAR At all times during before and shortly after installation keep the door open If the lock is incomplete or improperly installed and the door is then closed the lock and or door may become stuck After finishing installation be sure to use the door at least once to make sure all parts of the lock function correctly Step...

Page 9: ...the cable through the square hole in the latch and thread the two pegs through the smaller round holes If needed have someone hold the door itself or hold the Outside Knob flat against the front of the door afterwards Fig 4 and Fig 4a Do NOT force the cable s connector end through any part of the lock Damaging the connector may make the lock unusable It s highly recommended to leave the door open ...

Page 10: ... slide the cover over it Next plug the lock s cable into the compartment via the white connectors Fig 6 Step 4 Match the notches on the battery compartment with the screw holes inside the knob Holding the compartment in place place the knob cover over it Use the 2x Inside Screws to fasten everything together Fig 7 Make sure all screws are tightened Step 5 The lock should now be ready to use It s h...

Page 11: ...re Installation Part 1 Making the Opening Step 1 Using the provided template mark the locations for the centers of the backset and the latch hole Step 2 Bore a 54mm about 2 or 2 1 8 hole on door face then drill a 25mm about 1 hole into the edge of the door so that it intersects with the larger hole When drilling the 54mm about 2 or 2 1 8 hole it s recommended to drill from both sides of door to st...

Page 12: ... lock may not function correctly after installation Step 3 Insert the latch into the hole and check it The latch s plate should sit flush against the edge of the door Fig 10 If there s too much space behind the latch or if it s sticking out of the door the latch should be adjusted If the latch needs adjusted move to Step 4 If it doesn t need adjusted skip to Step 5 Step 4 Hold the front of the lat...

Page 13: ...d the chisel to make the hollow aka mortise more square Note if you choose to use the strike box you may need to chisel slightly deeper If using a spade bit do not drill at high speeds as this may tear out extra wood and damage the door or doorframe Step6 Hold the strike plate over the mortise Using a pencil mark a line around the edges of plate to use as a guide After marking at the straight edge...

Page 14: ... not included to secure them 4 2 Main Installation Step 1 Start with the Outside Knob Feed the cable through the square hole in the latch and thread the two pegs through the smaller round holes If needed have someone hold the door itself or hold the Outside Knob flat against the front of the door afterwards Fig 13 and Fig 13a Do NOT force the cable s connector end through any part of the lock Dama...

Page 15: ...lide the cover over it Next plug the lock s cable into the compartment via the white connectors Fig 15 Step 4 Match the notches on the battery compartment with the screw holes inside the knob Holding the compartment in place place the knob cover over it Use the 2x Inside Screws to fasten everything together Fig 16 Make sure all screws are tightened Step 5 The lock should now be ready to use It s h...

Page 16: ...g The default Admin Password is 123456 For security it is highly recommended that you change the Admin Password from the manufacturer default Step 1 Use the keypad to enter the default 123456 or the current Admin Password then enter Step 2 Enter 1 then enter Step 3 Enter the new Admin Password then press Step 4 Re enter the new Admin Password then press Step 5 Wait for the backlight to go out so t...

Page 17: ...created 5 digit password can now be given to a user and used with the lock Section 7 Using the Passive Function With this function active the TL 99 can be used to open the door without requiring a password USE WITH CAUTION Remember to turn off the function when it is no longer needed Do not leave this function on for extended periods of time Turning On the Passive Function Step 1 Use the keypad to...

Page 18: ...atible with most Android and iOS smartphones and grants full access to all of the lock s features The app offers features such as additional ways to unlock your door decide who can use passwords and when keep record of times when the lock is used set preferences for real time unlock notifications and more To get the app follow the instructions below 9 1 Installation Step 1 Use your smartphone to s...

Page 19: ...n messages as needed The lock may emit a beeping sound and open upon paring for the first time a Send keys to others via email b Touch to reset erase temporary keypad codes c Touch to view and manage user s lock access d Touch to manage admin password or generate temporary access codes e Touch to view unlock records and details f Touch to view temporary access records and details g Toggle the in a...

Page 20: ...ll overwrite the first converted password How to Generate Step 1 After opening the app tap the lock to open the main interface Step 2 Tap Reset Keys to receive key permissions from the TurboLock server Tapping Reset Keys should only be done once Subsequent taps will erase any digital keys Step 3 Tap Admin Password to open the corresponding admin only menu Step 4 Tap Send Keyboard Password select d...

Page 21: ...123456 Choose a new Admin Password immediately See Section 6 All digital keys and codes issued via the app will be erased In order to restore app functionality it must be paired with the lock again Option 1 Step 1 Use the keypad to enter the current Admin Password then The lock will engage Step 2 Press 3 then The lock will reset Option 2 Step 1 Remove the cover from the battery compartment at the ...

Page 22: ...o leave residue on the lock The TL 99 meets IP65 water resistance meaning it can withstand splashes and contact with water once properly installed However do not submerge the lock Do not let water and liquids get into the lock s electric parts or battery compartment Section 12 Troubleshooting Problem Possible Cause Solution s Why can t I open the door Too much time has passed Turn the handle to op...

Page 23: ...mely manner Replace the batteries Use the emergency power port to power the lock so that the door opens Replace the batteries I entered the password wrong at least 3x If a password has been entered wrong 3x in a row regardless of the entry method the lock will go into a 15 minute period of inactivity where it cannot be used This is a security feature designed to prevent unwanted parties from using...

Page 24: ...nty covers product defects in materials and workmanship under normal use This Warranty is limited to residents of the United States and Canada only and is available only to original purchasers This Warranty gives you specific legal rights and you may also have other rights which vary from state to state This Warranty starts on the date of your purchase and lasts for one year the Warranty Period Th...

Page 25: ...zed repair g normal wear and tear or h external causes such as accidents abuse or other actions or events beyond our reasonable control Important Do not disassemble the Product Disassembling the Product will void this Warranty Only WP or a party expressly authorized by WP should perform service on this Product DISCLAIMER OF WARRANTY THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES...

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