Fault Finding
10
This section provides a reference to the more common
problems that may occur during the operation of your
oven. This fault finding guide is intended to help you
correct and accurately diagnose problems with your oven.
When fault finding a problem, always use a process of
elimination starting with the simplest solution and working
through to the most complex. Never overlook the obvious.
You may encounter a problem not covered in this section,
please contact your service provider who will require the
following information:-
The Model and Serial Number of the oven, can be
found on the Technical Data Plate located on the
front right hand side panel of the oven.
Fault
Possible Causes
Remedy
Oven does not operate / No heat in oven.
Fuse Blown (E27M3 - E28M4 Only).
Mains isolating switch, circuit breaker or
fuses are 'Off' at the power board.
Door not closed fully.
The external power switch is ‘On’, the oven
is 'Off'. (Not E22).
Overtemp tripped (No lights, no power
light).
Overtemp faulty.
Element faulty.
Thermostat faulty.
Door Switch faulty.
On / Off Switch faulty.
Heating Relay faulty (Not E22M3).
Call for service.
Turn 'On'.
Close door. (Refer ‘Door does not close fully’).
Turn ‘On’ the ‘On-Off Temp Control’ switch.
(‘Power On’ light will illuminate when oven is
‘On’) (Not E22).
Reset Overtemp.
Call for service.
Call for service.
Call for service.
Call for service.
Call for service.
Call for service.
Oven heats up but fan does not operate.
Motor timer faulty (Not E22M3).
Fan motor faulty.
Fan or fan motor obstructed.
Call for service.
Call for service.
Call for service.
Door does not close fully.
Tray in way of door.
Door Latches in ‘Locked’ position.
Door glass not fitted correctly.
Door not fitted correctly.
Door seal obstruction.
Correctly position tray on rack.
Check position of door latches and ‘Unlock’.
Refit door glass.
Refit door.
Correctly install door seal. (Refer to the
‘Cleaning and Maintenance’ Section).
Bake timer does not time down.
Bake timer not set correctly.
Bake timer faulty.
For settings less than 10 minutes, first set timer
to a higher setting then turn back to setting
required.
Call for service.
Oven light not illuminating (Not E22M3).
Blown bulb.
Replace bulb.
Uneven cooking.
Too high a temperature selected.
Oven or racks not level.
Insufficient air space around trays or
baking tins.
Oven overloaded with too much product.
Opening oven door un-necessarily.
Oven door seal damaged or faulty.
Oven vent restricted.
Faulty thermostat.
Select a lower temperature.
Check oven racks and level.
Ensure oven racks are spaced to allow air flow
around baking on all shelves.
Re-load oven with less product.
Ensure oven door remains closed during the
baking process.
Check seals and replace if damaged.
Ensure oven vent not blocked or shrouded.
Call for service.
Oven Door hot to touch
Inner glass not fitted.
Fit inner door glass.
