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ConnectCall

User Guide

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Summary of Contents for ConnectCall

Page 1: ...ConnectCall User Guide...

Page 2: ...DECT phone 8 Receiving an external call using the IP DECT phone 9 Making an external call using the IP DECT phone 9 Listening to call waiting using the IP DECT phone 9 Activate door entry lock release...

Page 3: ...enu 20 Access Control 21 Adding a fob 21 Deleting a fob 23 Advanced Menu 25 Restart Menu 25 Record Menu 26 Resident Name 26 Resident Message 26 Receivers 26 Door Panels 26 Access Group Log 27 Access F...

Page 4: ...nsors This user guide is designed to help Scheme Managers to understand and operate the basic operational features of ConnectCall for the different system versions The operation of the telephone based...

Page 5: ...ice as they will be informed of the resident s name when an alarm is raised Enhanced door entry system A DDA compliant door panel with audio and visual prompts highlighted buttons and dedicated trades...

Page 6: ...o allow scheme managers to receive and make calls to residents on the system Each resident has a speech module within the dwelling to enable them to communicate with the Scheme Manager via their hands...

Page 7: ...alarm call Press to select the alarm call Speak to resident Press 0 to clear the alarm call and then hang up by pressing NOTE Failure to follow these steps fully and in order may result in the loss of...

Page 8: ...g the IP DECT phone Take the phone off hook by pressing then dial the system number 6060 Listen to the message it will ask you to enter the resident number followed by Press 1 followed by Listen to th...

Page 9: ...control unit sends alarms via the telephone line Switching off site using the mobile phone Dial the system s BT number _________________ Listen to the message it will ask you to enter the resident nu...

Page 10: ...hone rings answer as normal The caller will be connected straight to handset Hang up when call is finished Making an external call using the mobile phone Dial number as usual Listening to call waiting...

Page 11: ...he CU control panel and instructions for turning the unit on are described below Turning the Control Unit on The control unit has two controls a mains power switch and a battery in circuit switch Unde...

Page 12: ...optional The calls will then be sent to the relevant handset or the control centre depending on the site status You do not need to speak directly into the unit Privacy Privacy mode allows the resident...

Page 13: ...or call is received ringing will be heard from the handset and the speech module lift the handset to have a conversation with the caller Pressing the button with the key symbol will release the door I...

Page 14: ...Line 3 in this guide Standby Screen The standby screen Fig A 1 displays the scheme system time date and onsite offsite status To move from the standby to the initial screen it is necessary to press t...

Page 15: ...ain Menu The main menu allows the user 4 options Call Menu Allows the user to place calls broadcast speech Trigger Menu Allows the user to view assign and delete residents triggers Settings Allows the...

Page 16: ...a telephone or mobile keypad For example to jump to residents beginning with the letter H press the GHI key key 4 twice To select a resident press the illuminated key by their name The SCP will displa...

Page 17: ...les that are broadcast enabled Note that if the system is not enabled for broadcast speech the button will not be illuminated Scroll down the Call Menu using the down key until Broadcast Spch is shown...

Page 18: ...rs Menu by pressing Exit Fig A 10 Press View to display triggers already registered to the resident See Figure A10 for the information shown for each registered trigger If there is more than one trigg...

Page 19: ...rigger and type will appear Pressing the illuminated key by Location displays a list of Location codes and descriptions which can be assigned to the trigger Press and to scroll up and down the list re...

Page 20: ...enu For the time and date edit screens Fig A 15 numeric keys allow input Delete deletes the previous number and OK updates the system time and returns the user to the Settings Menu If the time or date...

Page 21: ...or batteries Adding a fob All fobs that are added to the system are assigned via the SCP If the SCP shows Press to unlock Press the key to unlock the SCP followed by the menu key or select Menu using...

Page 22: ...scription up to a maximum of 5 digits Once the description is entered press the OK button Description _ _ _ _ _ Group OK Exit Figure A 21 Now we must assign the fob to a group The group the fob is ass...

Page 23: ...If a fob is no longer needed it is possible to delete this from the system If the SCP shows Press to unlock press the key followed by the Menu key or select Menu if the SCP is already unlocked 23 59...

Page 24: ..._ _ _ _ Clear Delete Exit Figure A 27 If the fob ID that is entered is recognised by the system the delete key will become available This will be indicated by the red LED being illuminated near the w...

Page 25: ...e The system will confirm successful backup and then will return to the advanced menu screen Record Allows the user to customise the system by recording voice tags for resident names receivers and doo...

Page 26: ...m and help scheme managers to become more familiar with residents by hearing their name when a call is received from their speech module or registered trigger Resident Message After selecting resident...

Page 27: ...Access Group Log Group Doors belonging this group 1 2 3 4 5 6 7 8 9 10...

Page 28: ...Access Fob Log Fob ID Description Group...

Page 29: ...Fob ID Description Group...

Page 30: ...Fob ID Description Group...

Page 31: ...Fob ID Description Group...

Page 32: ...unstall does not accept any responsibility for any errors or omissions contained in this document 2014 Tunstall Healthcare Group Ltd TUNSTALL and LIFELINE are registered trademarks Tunstall Healthcare...

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