Tumi 0114406GLD, Manual

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if your item does need to be sent to our facility, we will
repair it quickly and ship it back at no cost to you. In
those rare cases mentioned above where our warranty
does not apply, we will promptly provide you with an
estimate of any repair costs that may be involved.
A LIFETIME OF SERVICE
It is extremely rare that we see an accessory product
problem due to a manufacturing defect show up after
two years of use, but we do have many customers with
older items that they would like to have refurbished.
For these customers, we offer a lifetime of courteous,
responsive service and the highest quality repairs and
refurbishment done at the lowest possible cost.
TOTAL COMMITMENT
The bottom line is that at Tumi, we are totally committed
to keeping you happy about our products and our
service. Once you have had the pleasure of owning and
using our products, we hope that they will become your
trusted companions for life. You can reach us online,
24 hours a day, 7 days a week at www.tumi.com/repair
or call 800.781.TUMI (8864) to speak with a customer
service representative during normal business hours. (To
contact customer service outside of the US and Canada,
please see the list of international centers that follows.)
PROOF OF PURCHASE
Please save your store receipt as proof of purchase.
This will be needed to facilitate your first year worry-free
coverage. Additionally, this will serve as proof that your
purchase was made at an authorized Tumi retailer. Our
warranty services only apply to products that were
purchased from an authorized Tumi store or dealer.
CUSTOMER SERVICE
CONTACT NUMBERS
USA/Canada
800.781.8864
For additional locations, please refer to tumi.com
TUMI
1001 Durham Avenue
South Plainfield, NJ 07080