34
33
It’s not working!
Check the charger cable.
Whenever it is plugged in the
e-Tuk will not drive.
Do a re-run of the starting
sequence. Check if the direction
switch is in N
Make sure the red emergency
button is not pressed. Rotate
the button clockwise to release.
Check the battery display for the
battery level. Remember that
this is only an estimated level of
the battery's charge
TROUBLESHOOTING
Er 49
Check the battery display
for errors, write them
down and communicate
them to your service
engineer.
Most common errors are
shown on page 35.
It’s still not working!
Lights, horn, display, wiper, washer do not work
X
Display does not function
X
X
Vehicle starts moving by itself
X
Vehicle's rear axle makes a lot of noise
X X X
Battery does not charge
X X X X X
Motor stops while driving (bump)
X
X X X X X X
Vehicle drives jolty at slow and fast speed
X
X
X X X
Vehicle does not go up to high speed
X X
X
X X X
Vehicle turns
on & clicks but drives only 2 meters
X X X X X
X
Vehicle turns on & clicks but does not drive
X X
X
X
X
Vehicle turns on, but no click and does not drive
X X X X X
X
X
X
X
Vehicle does not start, no lights, no click
X X
X
X
• K
ey contact not turned correctly
• K
ey contact fault
y connection
• Handle (parking) br
ak
e still on
• Emergency button pushed in
• Charger still connected
•
W
rong start
-up sequence (error 47)
•
Battery v
oltage too low (<58V) (error 23)
•
Controller too w
arm (error 22)
• Main contacter fault
y
• Encoder fault
• Motor connector fault
y
• Motor fault
• Motor stalled (error 73)
• Motor temper
ature too high
•
Throttle cable fault (error 41,42)
• Displa
y connector fault
y
•
Rear axle differential low on oil
• R
ear br
ak
es touching / locking
• Front br
ak
e touching / locking
• Battery fault: molten poles
•
Battery fault: low battery w
ater
• Battery fault: brok
en cells
• Charger fault: check manual
• Charger not connected correctly
• 12V/relais battery malfunction
• 35 pins connector fault
y
Make sure the parking brake is
released. The e-Tuk will not drive
when it is engaged.
Maintenance
LO
C
K
on
o
ff
