TSOL-MP3000/MP2250/MS3000
V1.4
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compensation for direct or indirect damages arising from the defective device, for compensation for
costs arising from disassembly and installation, or loss of profits, are expressly NOT covered by this
Factory Warranty.
(e) In no event will TSUNESS Co., Ltd be held responsible or liable for any personal injuries
resulting from the use of the system, or for any other damages, whether direct, indirect, incidental, or
consequential; even if TSUNESS Co., Ltd has been advised of such damages.
Distributor Responsibility
In the event of an equipment failure or fault, it is the Distributor’s responsibility to work directly
with TSUNESS Service Centre in order to limit the return of non-faulty equipment. TSUNESS
Service Centre will work with the Distributor to rectify the fault or fault message through telephone
support or with direct PC links. Note: In order to qualify for further compensation and a replacement
unit, the distributor/installer must first contact TSUNESS and fulfil the distributor’s /installer’s
responsibilities under instruction.
Within warranty period of the microinverter, the invoice and date of purchase are required for the
service. Besides, the trademark on the product should be clearly visible, otherwise warranty is not
available.
More information can be found in TSUN Warranty Policy.