TSI Instruments SidePak AM520 User Manual Download Page 69 | Manualshive

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53

Chapter 5

Troubleshooting

TSI

®

recommends the SidePak

™

Model AM520/AM520i Personal

Aerosol Monitor be returned to the factory for annual calibration.
Regular factory-authorized cleaning and recalibration helps ensure
that the instrument is working properly, has the latest updates, and
will provide accurate and reliable measurements.

If you are having a problem with your SidePak

™ AM520/AM520i, use

the information below to try and resolve it in the field. If necessary,
contact TSI

®

Incorporated or a local TSI

®

distributor to arrange for

service by a TSI Factory or TSI Authorized Service Center.

Contact information:

TSI Incorporated
500 Cardigan Road
Shoreview, MN 55126
USA

Tel:

651-490-2860 or 1-800-680-1220

Website:

E-mail:

[email protected]

The following table lists the symptoms, possible causes, and
recommended solutions for common problems encountered with the
SidePak

™ monitor.

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Summary of Contents for SidePak AM520

Page 1: ...www tsi com SidePak Personal Aerosol Monitor Model AM520 AM520i User Guide P N 6009829 Rev N April 2022...

Page 2: ...es product enhancements and new products By registering your instrument TSI will be able to send this important information to you http register tsi com As part of the registration process you will be...

Page 3: ...or calibration are not covered by this warranty f This warranty is VOID if the instrument is opened by anyone other than a factory authorized service center with the one exception where requirements s...

Page 4: ...lete and exclusive limited warranty of Seller This LIMITATION OF WARRANTY AND LIABILITY may not be amended modified or its terms waived except by writing signed by an Officer of Seller Service Policy...

Page 5: ...nd Charging the Lithium Ion Rechargeable Battery Pack 7 Installing the Lithium Ion Battery Pack 8 Removing the Lithium Ion Battery Pack 9 Smart Battery Management System technology 9 Storing the Batte...

Page 6: ...g 39 CHAPTER 4 MAINTENANCE 41 Returning the Instrument to TSI for Service 41 General Cleaning 41 Using and Maintaining Built in Impactors 42 Using and Maintaining the Respirable Cyclone 46 Cleaning th...

Page 7: ...tion Factor Procedure 69 Determining the Response Factor for a Specific Aerosol 70 Using TrakPro Data Analysis Software to Update User Calibration Factors 71 APPENDIX C CONVERTING STORED DATA TO CALIB...

Page 8: ...viii This page intentionally left blank...

Page 9: ...than those described in this manual may result in exposure to harmful visible laser radiation A warning label like the one shown below is affixed to the internal laser device DANGER VISIBLE LASER RADI...

Page 10: ...Y CHANGE AND OR RECHARGE BATTERIES IN A NON HAZARDOUS LOCATION ONLY BATTERIES TO BE CHARGED WITH POWER SUPPLY 803302 ONLY TO PREVENT IGNITION OF A HAZARDOUS ATMOSPHERE BATTERIES MUST ONLY BE CHANGED I...

Page 11: ...C D Class II Division I Groups E F G Class III T4 Ex ia IIC T4 Ga Rated 12Vdc SELV 3 0A Ta 0 C to 50 C CLASS 2258 83 PROCESS CONTROL EQUIPMENT Intrinsically Safe and Non Incendive Systems For Hazardo...

Page 12: ...troy the battery pack DO NOT attempt to charge the battery packs using anything except a TSI approved power supply Doing so may cause permanent damage to the pack Failure to comply with any of these w...

Page 13: ...ccordance with IEC 60079 0 2011 clause 30 AM520i only The following instructions relevant to safe use in a hazardous area apply to equipment covered by certificate numbers IECEx SIR 18 0043X IECEx SIM...

Page 14: ...o come into contact with aggressive substances e g acidic liquids or gases that may attack metals or solvents that may affect polymeric materials then it is the responsibility of the user to take suit...

Page 15: ...icles suspended in air in hazardous locations as described by the User Warnings and Safety Marketing Consult your company s safety professional for local standards Intended Use AM520 The AM520 is inte...

Page 16: ...o 60529 16 Degrees of protection provided by enclosures IP Code Second Edition ANSI UL 60079 0 2013 Explosive Atmospheres Part 0 Equipment General Requirements Sixth Edition ANSI UL 60079 11 2014 Expl...

Page 17: ...Use the table below to identify the components that are included with the unit A photo and description of each item follows the table If any parts are missing contact TSI immediately This list also i...

Page 18: ...e AM520 Personal Aerosol Monitor shown with battery pack AM520 AM520i Personal Aerosol Monitor shown with battery pack AM520i AM520 Battery Pack 5100 mAH 803300 or 803322 AM520 AM520i Battery Pack 510...

Page 19: ...et PM5 inlet PM10 inlet 6 ea inlet gaskets 803301 PM2 5 Impactor Kit 803312 Dorr Oliver 10 mm Nylon Cyclone Kit 801701 DPM Cyclone Kit 803303 Calibration Jar 1 liter accessory sold separately 803310 p...

Page 20: ...ice Kit includes 3 ea USB Dust Plugs 3 ea Impactor Disks 6 ea Impactor Gaskets 803306 Zero Filter 800663 AM520 AM520i Power Supply with Universal Plug Set 803302 USB Cable 803305 Sample Tube Tygon con...

Page 21: ...ication 5 Item Description Part Order Number Reference Picture AM520 AM520i User Guide 6009829 Quick Start Guide and Keypad Functions 6009830 SidePak AM520 AM520i Personal Aerosol Monitor Li Ion Batte...

Page 22: ...6 Chapter 1 This page intentionally left blank...

Page 23: ...Time Clock Changing the battery pack or disconnecting the power supply will not cause data to be lost Flash memory retains the data The coin cell will last for many years TSI will install a new coin c...

Page 24: ...8 Chapter 2 Installing the Lithium Ion Battery Pack 1 Place the battery pack under the AM520 AM520i 2 Push firmly to slide into place 3 Fasten it in place using the two battery screws provided...

Page 25: ...ery Management System SBMS technology It contains a gas gauge supervisor chip to monitor pack capacity and control charging discharging The SBMS supervisor prevents the battery from overcharging when...

Page 26: ...will learn the battery pack capacity more quickly if the pack is fully charged and then fully discharged multiple times To maintain the greatest accuracy of the SBMS gas gauge you should periodically...

Page 27: ...wall outlet and plug the other end into the barrel jack on the side of the rechargeable battery Normal charge time is about four 4 hours with the instrument off or when the battery is removed from th...

Page 28: ...ds and then turn itself off Displayed Battery Life The AM520 AM520i shows battery life remaining in Hours Minutes or Minutes user selectable when displaying the Survey mode menu or while actively data...

Page 29: ...her locations The rugged belt mountable unit is small quiet and lightweight minimizing interference and discomfort for the wearer The high resolution OLED display shows aerosol concentration and 8 hou...

Page 30: ...power supplies look alike Use the proper power supply to prevent damage NOTICE After charging the battery close seal the AC power port with the attached AC dust plug Exhaust Port Air drawn though the...

Page 31: ...Operation 15 Battery Screws Remove these two screws to remove the battery...

Page 32: ...er on and off and to go back to the previous menu Use the arrow keys to scroll through vertical menus and to change numeric values Use the ENTER key to execute selected menu options and confirm change...

Page 33: ...The graphic below shows the menu structure from the Main Menu After power up the instrument will be in Survey Mode as indicated by the From the Main Menu use the keys to select one of the following c...

Page 34: ...ncentration if enabled Power Down To power the instrument off press and hold the ESC ON OFF key and release it after the 3 second countdown reaches zero Survey Mode After Powering Up the unit it will...

Page 35: ...nt in Manual logging mode select Manual Mode from the RUN MODE menu and press the ENTER key The instrument will immediately start logging and it will use the Log Interval set in the Log Interval optio...

Page 36: ...tware If the aerosol Response Concentration feature is enabled set in the Response Conc option of the SETTINGS menu the logged data file will include both mass concentration and response concentration...

Page 37: ...ess the ESC key If logging is already in process you will have to confirm by pressing ENTER When data logging stops the instrument displays a message showing whether any data was saved Run Mode The RU...

Page 38: ...anual Mode or Test Name Battery life remaining displayed in minutes or hours minutes 8 hour TWA Time Weighted Average Elapsed Test Time Current time and date Logging interval If the user selectable sc...

Page 39: ...n additional aerosol measurement appears on the Survey and Logging screens This measurement indicates the response factor concentration with the application of the current Calibration Factor The Respo...

Page 40: ...ne second results in stored data points that are averages of the 1 second readings For example a 10 second log interval will result in one stored data point every 10 seconds Each of those data points...

Page 41: ...alues shown on the instruments display only DO NOT mistake Time Constant with logging intervals Time Constant only affects the displayed information i e it is a moving average of mass concentration Lo...

Page 42: ...rrently active Time Constant The value of that Time Constant is shown on the second line Use the keys to scroll through the available Time Constants Press when the Time Constant you want to use is dis...

Page 43: ...are averages of the 1 second readings For example a 10 second Time Constant will cause the display to show an average of the most recent ten 1 second readings This results in a 10 second moving averag...

Page 44: ...nth and dd is the 2 digit day of month 1 Select SETTINGS from the MAIN MENU with the keys and press ENTER 2 Under SETTINGS MENU select TIME DATE with the keys and press ENTER 3 Under TIME DATE select...

Page 45: ...Press the ESC key to return to TIME DATE menu The format selected will be displayed on all screens then return to the SETTINGS menu Set the Current Date 1 Select SETTINGS from the MAIN MENU with the...

Page 46: ...ENTER 2 Under SETTINGS menu select Battery Units with the keys and press ENTER 3 Use the keys to select Minutes or Hour Min and press ENTER The format selected will be displayed on all screens then r...

Page 47: ...e keys and press ENTER 2 Under SETTINGS menu select Information with the keys and press ENTER 3 View the information 4 Press RETURN to return to the SETTINGS menu Calibration The User Calibration Fact...

Page 48: ...concentration reading of the instrument is 50 mg m3 Since the range of selectable Photometric Calibration Factors is 0 10 to 10 00 the effective maximum full scale mass concentration reading can be a...

Page 49: ...esults it is important to zero the instrument before each test This ensures accurate data especially for low aerosol concentrations The process only takes a few minutes 1 Locate the zero filter provid...

Page 50: ...ly It is always a good practice to adjust the flow rate before the start of a sampling session AM520 connected to TSI 4146 Flow Meter sold separately To adjust the flow rate you will need a flow calib...

Page 51: ...etric Calibration Factor to generate a second value the response factor concentration value The Response Factor has no effect if the RESPONSE CONC option is disabled Due to the fact the PCF and RF are...

Page 52: ...d clear the memory Statistics To view Statistics 1 Select Data from the MAIN MENU with the keys and press ENTER 2 Under DATA menu select Statistics with the keys and press ENTER 3 Select the Test for...

Page 53: ...e keys and press ENTER 2 Under DATA menu select Clear Memory with the keys and press ENTER 3 You will be prompted to confirm your intention 4 Press ENTER You will be returned to the Data menu Alarms T...

Page 54: ...larm triggers When the STEL Alarm triggers a STEL Record is started in the logged data A STEL Record contains the average concentration taken every minute during the length of the STEL Record Only the...

Page 55: ...ble and Screen 6 Select a Ringback delay time from the RINGBACK menu Post Sampling Data Reporting and Graphing After collecting and logging data all tests and data can be downloaded to a personal comp...

Page 56: ...Chapter 3 40 This page intentionally left blank...

Page 57: ...pdates and will provide accurate and reliable measurements Returning the Instrument to TSI for Service When sending the instrument to TSI for repair or service include all parts and accessories To tro...

Page 58: ...ons respectively All inlets are made of conductive plastic to eliminate particle losses due to static charges The standard inlet does not have a size marking on the top edge and does not cause any spe...

Page 59: ...cles remain trapped on the impactor disk it is necessary to apply 1 to 4 drops of impactor oil on the impactor disk for particles to stick to Wipe off any excess oil if necessary NOTICE Size selective...

Page 60: ...ree swab or microfiber cloth to clean impactor well inside the instrument case to remove accumulated particles WARNING To prevent driving contamination into the optics never blow air directly into the...

Page 61: ...the tabs on the gasket fit inside the inlet around inner tabs of the inlet as shown 7 Place impactor inlet on instrument 8 Secure the impactor assembly back onto the instrument body by tightening the...

Page 62: ...mple to swirl inside the cyclone body Larger higher mass particles cannot follow the air stream and become trapped while smaller particles stay in the air stream and pass through When using the cyclon...

Page 63: ...d tap it on a hard surface to dislodge particles Repeat with the cyclone body NOTICE If dirt is visible inside either the grit potentiometer or the cyclone body it may be necessary to blow canned pres...

Page 64: ...eam of the DPM cyclone to filter out particles larger than 4 m preventing large particles from clogging the inlet of the DPM cyclone The cyclone works by forcing the particle laden air sample to swirl...

Page 65: ...yclone assembly and sample tube onto the inlet 4 Adjust the flow rate to 1 7 L min See Chapter 3 Operation for instructions on how to set the flow rate TSI 4146 flow meter sold separately being used t...

Page 66: ...er down and tap it on a hard surface to dislodge particles Repeat with the cyclone body NOTICE If dirt is visible inside either the grit potentiometer or the cyclone body it may be necessary to blow c...

Page 67: ...f Measuring DPM The Zefon Cyclone Calibration Jar is a 1 liter container with all the proper fittings and connections needed to calibrate sampling pump flow rates with other commercially available cyc...

Page 68: ...M520i Field Service Kit sold separately The SidePak AM520 AM520i Field Service Kit P N 803306 includes the following to replace damaged or lost items Qty Description 3 USB Dust Plugs 3 Impactor Plates...

Page 69: ...ng a problem with your SidePak AM520 AM520i use the information below to try and resolve it in the field If necessary contact TSI Incorporated or a local TSI distributor to arrange for service by a TS...

Page 70: ...sket Cover the inlet with thumb If there is a leak the pump will continue to run Remove the inlet and cover the opening with your thumb to block the air flow If the error Flow Blocked is displayed rep...

Page 71: ...r use AC adapter Green LED on battery flashing on for 3 seconds and off for 1 second The battery is either too hot or too cold to charge Allow battery to warm or cool to room temperature Green LED on...

Page 72: ...ogging program Use TrakPro software to read and set the logging programs If error recurs return to factory for servicing NO DATA message is displayed User is attempting to review Test Statistics Howev...

Page 73: ...ftware if desired to save Return to factory for servicing METER ID READ error message is displayed There is a problem with the saved instrument Model or Serial number User settings calibration etc are...

Page 74: ...s displayed There is a problem with the charge circuit inside the battery It is not controlling battery charge properly To prevent safety concerns immediately unplug the AC adapter from the battery Ru...

Page 75: ...ic Plaza No 12 A Zhongguancun South Avenue Haidian District Beijing 100181 CHINA Telephone 86 10 8219 7688 Fax 86 10 8219 7699 E mail tsibeijing tsi com TSI Instruments Ltd Stirling Road Cressex Busin...

Page 76: ...100181 CHINA Telephone 86 10 8219 7688 Fax 86 10 8219 7699 E mail tsibeijing tsi com TSI GmbH Neuk llner Strasse 4 52068 Aachen GERMANY Telephone 49 241 52303 0 E mail tsigmbh tsi com TSI Instruments...

Page 77: ...under warranty A billing address A shipping address Use the original packing material to return the instrument to TSI If you no longer have the original packing material seal off any ports to prevent...

Page 78: ...Chapter 5 62 This page intentionally left blank...

Page 79: ...ity 0 001 mg m3 over 24 hours using 10 second Time Constant Temperature coefficient approximately 0 0005 mg m3 per C for variations from temperature at which instrument was last zeroed Flow Rate Range...

Page 80: ...5 mg m3 15 mg m3 Off Programmable from 0 001 to 999 mg m3 through TrakPro Software Alarm Indicator 95 dBA at one foot audible horn blinking red LED flashing red OLED display Ringback Delay 30 sec 1 mi...

Page 81: ...ours with a fully depleted battery Power Supply p n 803302 Input voltage range 100 to 240 VAC 50 to 60 Hz Output voltage 12 VDC 3 0 A Safety level Class 2 and SELV Compliant Overvoltage Category II Ma...

Page 82: ...munity EN61326 1 2013 Emissions EN61326 1 2013 Class B Safety IEC 61010 1 2010 IEC 60825 1 2014 AM520i with TSI Battery Pack P N 803322 Immunity EN61326 1 2013 Emissions EN61326 1 2013 Class B Safety...

Page 83: ...response to the specific aerosol The RF is used to monitor the level of a specific substance consisting of a known percentage of that aerosol The SidePak monitor s User Calibration Factor can be chang...

Page 84: ...arbitrary aerosol by adjusting the photometric calibration factor The SidePak monitor s photometric calibration factor is assigned the value of 1 00 factory setting for the standard ISO test dust Thi...

Page 85: ...duration Data log aerosol measurements with photometer Collect gravimetric sample with sample pump Sample time does not need to be full shift like compliance monitoring The key is to collect at least...

Page 86: ...esults should be closer more accurate using the new PCF NOTICE Greater accuracy will be obtained with longer samples The time you permit for sampling often depends on the reference instrument and char...

Page 87: ...portion of the User Calibration Factor Due to the dependence of the response concentration upon the photometric response of the instrument the Response Factor is always associated with a particular P...

Page 88: ...Appendix B 72 This page intentionally left blank...

Page 89: ...rted to data calibrated to a specific aerosol with the use of the TrakPro Data Analysis Software This conversion can be done by knowing either the true mass concentration for the logged data or the ca...

Page 90: ...Appendix C 74 This page intentionally left blank...

Page 91: ...75 Appendix D CSA Certificate of Compliance Certificates of Compliance on file at TSI...

Page 92: ...Appendix D 76 AM520 Declaration of Conformity...

Page 93: ...CSA Certificate of Compliance 77...

Page 94: ...Appendix D 78 AM520i Declaration of Conformity...

Page 95: ...CSA Certificate of Compliance 79...

Page 96: ...Appendix D 80 This page intentionally left blank...

Page 97: ......

Page 98: ...more information USA Tel 1 800 680 1220 UK Tel 44 149 4 459200 France Tel 33 1 41 19 21 99 Germany Tel 49 241 523030 India Tel 91 80 67877200 China Tel 86 10 8219 7688 Singapore Tel 65 6595 6388 P N 6...

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