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DA210/ DA310/ DA220/ DA320
Bar Code Printer Service Manual

27

3.9 Replacing the Platen Roller assembly

1. Open the printer top cover

by pressing up the top cover

open tabs located on each

side of the printer.

2. Remove the lower front

panel.

3. Disengage the platen holder tabs by pulling out the right side and left side tabs.

Rotate the tabs into the forward position. (see picture below)

4. Take out the platen roller

assembly to replace.

Reassemble the parts in the

reverse procedure.

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Summary of Contents for DA210 Series

Page 1: ...DA210 DA310 Series DA220 DA320 Series SERVICE MANUAL THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER ...

Page 2: ...e Stepping Motor Module 16 3 5 Replacing the Black mark Sensor Module 17 3 6 Replacing the Media Holder Assembly 18 3 7 Replacing the Media Holder Base Assembly 20 3 8 Replacing the Printhead Module 23 3 9 Replacing the Platen Roller assembly 27 3 10 Cutter Module Installation Option for DA220 series 28 3 11 Peel off Module Installation Option for DA220 series 31 3 12 Replacing the Wi Fi Module Op...

Page 3: ......

Page 4: ...ver 2 LED indicators 3 Feed Pause button 4 External label entrance chute 5 Power switch 6 Power jack socket 7 USB interface 8 USB host DA220 series 9 RS 232 interface DA220 series 10 Ethernet interface DA220 series 6 5 4 P o w e r L E D i n d i c a t o r 7 8 9 10 2 3 P o w e r L E D i n d i c a t o r 1 4 ...

Page 5: ...ice Manual 4 1 2 Interior View 1 Print head 2 Gap sensor transmitter 3 Media viewer 4 Media holder 5 Platen roller 6 Media holder lock switch 7 Black mark sensor Gap sensor receiver 1 3 2 7 US B int erf ac e 6 USB inte rfac e 5 4 US B int erf ac e ...

Page 6: ...ary of Board Connectors For DA210 series Connector Description 1 Switch 2 DCIN 3 USB connector 4 SDRAM 5 MCU 6 BT connector 7 Gap sensor emit connector Pin Description Voltage 1 Power 3 3V 2 Gap sensor emitter Emitter on 2 1 2 3V Emitter off 2 6 2 8V 2 1 3 4 5 6 9 10 12 11 8 7 13 1 ...

Page 7: ...2 6 2 7V Emitter off 3 BM sensor receiver A D 0 3 3V 10 Key LED connector Pin Description Voltage 1 POWER 3 3V 2 LED Green LED light on 1 1 1 4V LED light off 1 6 1 9V 3 LED Red LED light on 1 4 1 7V LED light off 1 8 2 1V 4 KEY 0V Push key 3 3V Stand by 5 GND 0V 11 Head open sensor connector Pin Description Voltage 1 Head open switch 0V Head close 3 3V Head open 2 GND 0V 12 TPH connector 13 Step ...

Page 8: ...s Connector Description Remark 1 Power switch connector SW1 2 Power supply 24V DC connector DCIN1 3 USB Device connector USB1 4 USB Host connector USB2 5 RS 232C connector RS1 6 Ethernet connector LAN1 7 RTC battery connector BT1 7 8 9 10 12 11 13 14 15 16 17 18 1 2 4 5 3 6 ...

Page 9: ...nector CON1 Pin Description Voltage 1 Head open switch 0V Head close 3 3V Head open 2 GND 0V 10 GAP sensor connector for Transmit signals CON20 Pin Description Voltage 1 Power 3 3V 2 Gap sensor emitter Emitter on 2 1 2 3V Emitter off 2 6 2 8V 11 Wi Fi Bluetooth connector CON13 12 ESD_GND_PIN JP1 Pin Description Voltage 1 GND 0V 2 GND 0V 13 BM sensor connector CON21 Pin Description Voltage 1 Power ...

Page 10: ... 0 3 3V 5 GND 0V 15 ESD_GND_PIN JP2 Pin Description Voltage 1 GND 0V 2 GND 0V 16 Cutter connector CON6 Pin Description Voltage 1 Cutter power 24V 2 GND 0V 3 Cutter direction 0V Cutter positive cut 5V Cutter negative cut 4 Cutter enable 0V Cutter work 5V Cutter stop 5 Cutter position sensor switch 0V Cutter stop 3 3V Cutter work 6 GND 0V 7 Logic power 5V 8 Reserved 17 Print head connector CON24 18 ...

Page 11: ...10 2 2 Pin Configuration USB Device PIN CONFIGURATION 1 N C 2 D 3 D 4 GND RS 232C For DA220 series PIN CONFIGURATION 1 5 V 2 TXD 3 RXD 4 CTS 5 GND 6 RTS 7 N C 8 RTS 9 N C Ethernet For DA220 series PIN CONFIGURATION 1 Tx 2 Tx 3 Rx 4 N C 5 N C 6 Rx 7 N C 8 N C ...

Page 12: ...DA210 DA310 DA220 DA320 Bar Code Printer Service Manual 11 USB Host For DA220 series PIN CONFIGURATION 1 5V 2 D 3 D 4 GND ...

Page 13: ...ower adapter before replacing parts 3 1 Replacing the Top Cover Assembly 1 Open the printer top cover by pressing up the top cover open tabs located on each side of the printer and lifting the top cover to the maximum open angle 2 Remove four screws on the lower inner cover 3 Disconnect the connector on key pad assembly ...

Page 14: ...DA210 DA310 DA220 DA320 Bar Code Printer Service Manual 13 4 Remove Replace the top cover assembly including key pad assembly 5 Reassemble the parts in the reverse procedure ...

Page 15: ...cing the Top Cover Open Lever Assembly 1 Please refer to section 3 1 to remover the top cover 2 Remove four screws on as picture shown on the levers 3 Take out two springs 4 Remove Replace the top cover open lever assembly 5 Reassemble the parts in the reverse procedure ...

Page 16: ...ur screws on the printer lower cover 2 Disconnect all connectors on the main board 3 For DA210 series remove one screw to replace the main board assembly For DA220 series remove four screws to replace the main board assembly DA210 DA310 series DA220 DA320 series 4 Reassemble the parts in the reverse procedure ...

Page 17: ...e section 3 3 to remove the lower cover 2 Remove two screws as shown to replace the stepping motor Please note that the screwed positions of 203 dpi and 300 dpi are different The gear driver system of 203 dpi and 300 dpi is different DA210 DA220 203 dpi DA310 DA320 300 dpi 3 Reassemble the parts in the reverse procedure ...

Page 18: ...ervice Manual 17 3 5 Replacing the Black mark Sensor Module 1 Please refer to the section 3 3 to remove the lower cover 2 Remove one screw and one connector to replace the black mark sensor board 3 Reassemble the parts in the reverse procedure ...

Page 19: ...6 Replacing the Media Holder Assembly 1 Please refer to the section 3 3 to remove the lower cover 2 Remove two screws to take off the black mylar 3 Separate the media holders to the remove two screws on one side of media holder 4 Replace one side of media holder ...

Page 20: ...10 DA310 DA220 DA320 Bar Code Printer Service Manual 19 5 Then use the same steps to replace another side for replacing media holder assembly Reassemble the parts in the reverse procedure For another side ...

Page 21: ... to the section 3 6 to remove the lower cover and black mylar 2 Remove two screws to take off the upper circle cover as shown 3 Press the spiral sprint then take off lower circle cover The spiral spring will be loosed in the cover If the spiral spring be loosed from the cover please install it back as shown below Press ...

Page 22: ...inter Service Manual 21 4 Remove four screws to replace the media holder base assembly 5 Push the media holder base assembly to the end for installing the spiral sprint assembly back 6 Install the lower cover that including spiral sprint ...

Page 23: ...7 Please make sure the lower cover has been installed into the media holder base 8 Use needle nose pliers to install the spiral spring back 9 Screw two screws to replace the upper cover of sprial spring assembly Reassemble the parts in the reverse procedure O X ...

Page 24: ... Printhead Module 1 Press tabs of gap sensor cover to release from the printer Please DON T let cover to press the printhead module 2 Drop down the cover as picture O shown The cover CANNOT press the printhead module 3 Disconnect the gap sensor connector to remove the cover O X ...

Page 25: ...nnect the printhead harness and the ground cable connector 5 Peel off the printhead module with fixing cover Please DON T just peel the connector 6 Press one side of the printhead module then drop down it to remove replace it Let latch to release from top inner cover ...

Page 26: ... module 8 Pressing both sides of new printhead module let latches into the printer inner cover Then lift up them let latches into the socket 9 Press down both tabs of printhead fixing cover into the printer inner cover 10 Connect the prinhead harness ground cable and gap sensor connector Latch Press Press Latch ...

Page 27: ...nto the printer inner cover you can press the center of the printhead module for installing the cover easily Please note that the gap sensor cover CANNOT press the printhead module The gap sensor cover should cover about 1 2 printhead 12 Press back the gap sensor cover tabs into the socket Latch Press O X ...

Page 28: ...sing up the top cover open tabs located on each side of the printer 2 Remove the lower front panel 3 Disengage the platen holder tabs by pulling out the right side and left side tabs Rotate the tabs into the forward position see picture below 4 Take out the platen roller assembly to replace Reassemble the parts in the reverse procedure ...

Page 29: ...or DA220 series 1 Open the printer top cover by pressing up the top cover open tabs located on each side of the printer 2 Remove the lower front panel 3 Remove four screws on the printer lower cover 4 Thread the cutter module 8 pin harness and ground cable through the front slot of lower inner cover ...

Page 30: ...pin white socket and ground cable on the printer main board as shown 6 Fasten four screws back on the printer lower cover 7 Place the cutter module into the both sides of notches on lower inner printer Then push the cutter module to lock into the lower front printer see picture below Cutter connector Ground ...

Page 31: ...Bar Code Printer Service Manual 30 8 The cutter module is ready to use Note All regular heavy duty care label cutters DO NOT cut on media with glue For more details please refer to the cutter specification in the user s manual ...

Page 32: ... Option for DA220 series 1 Open the printer top cover by pressing up the top cover open tabs located on each side of the printer 2 Remove the lower front panel 3 Remove four screws on the printer lower cover 4 Thread the peel off module 5 pin harness through the front slot of lower inner cover ...

Page 33: ...al 32 5 Embed the tenons into the both sides mortise of lower inner cover and close the peel off cover 6 Connect the peel off module harness connector to the 5 pin socket on the printer main board as shown 7 Fasten 4 screws back on the printer lower cover ...

Page 34: ...ervice Manual 33 8 Open the peel off cover Disengage one of platen holder tab from lower inner cover as picture shown 9 Install the peel off bar into the both slots Then install back the platen holder tab 10 The peel off module is ready to use ...

Page 35: ...ries 1 Turn the printer upside down and remove four screws on the printer lower cover 2 Disconnect all connectors on the main board 3 Disconnect the antenna on Wi Fi module carefully 4 Disconnect the connector and remove the three screws on Wi Fi module to replace it 5 Reassemble the parts in the reverse order ...

Page 36: ...luetooth Module Option 1 Turn the printer upside down and remove four screws on the printer lower cover 2 Disconnect all connectors on the main board 3 Disconnect the connector and remove the four screws on Bluetooth module to replace it 4 Reassemble the parts in the reverse order ...

Page 37: ...ery Procedure OFF No response No power Turn on the power switch Check if the green LED is lit on power supply If it is not lit on power supply is broken Check both power connections from the power cord to the power supply and from the power supply to the printer power jack if they are connected securely Solid Green ON The printer is ready to use No action necessary Green with blinking Pause The pr...

Page 38: ...r get the communication with the server then check the IP address setting again Continuous feeding labels The printer setting may go wrong Please do the initialization and gap black mark calibration The printer status from DiagTool shows Paper Jam The LCD shows Paper Jam Gap black mark sensor sensitivity is not set properly sensor sensitivity is not enough Calibrate the gap black mark sensor Make ...

Page 39: ...en printing Label size is not specified properly Sensor sensitivity is not set properly The media sensor is covered with dust Check if label size is setup correctly Calibrate the sensor by Auto Gap or Manual Gap options Clear the GAP Black mark sensor by blower The printing position of small label is incorrect Media sensor sensitivity is not set properly Label size is incorrect The vertical offset...

Page 40: ...310 DA220 DA320 Bar Code Printer Service Manual 39 Irregular printing The printer is in Hex Dump mode The RS 232 setting is incorrect Turn off and on the printer to skip the dump mode Re set the Rs 232 setting ...

Page 41: ...od Interval Print Head 1 Always turn off the printer before cleaning the print head 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab Head cleaner pen and 100 ethanol to clean the print head surface Clean the print head when changing a new label roll Platen Roller 1 Turn the power off 2 Rotate the platen roller and wipe it thoroughly with 100 ethanol and a cotton swab ...

Page 42: ...needed Interior Brush or vacuum As needed Note Do not touch printer head by hand If you touch it careless please use ethanol to clean it Please use 100 Ethenol DO NOT use medical alcohol which may damage the printer head Regularly clean the print head and supply sensors once change a new supply to keep printer performance and extend printer life ...

Page 43: ...DA210 DA310 DA220 DA320 Bar Code Printer Service Manual 42 UPDATE HISTORY Date Content Editor ...

Page 44: ...st Rd Wujie Township New Taipei City 23141 Taiwan R O C Yilan County 26841 Taiwan R O C TEL 886 2 2218 6789 TEL 886 3 990 6677 FAX 886 2 2218 5678 FAX 886 3 990 5577 Web site www tscprinters com E mail printer_sales tscprinters com tech_support tscprinters com TSC Auto ID Technology Co Ltd ...

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