TSC Alpha-3R Service Manual Download | Manualshive

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SERVICE

MANUAL

Alpha-3R

Direct Thermal Portable Printer

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Summary of Contents for Alpha-3R

Page 1: ...i SERVICE MANUAL Alpha 3R Direct Thermal Portable Printer ...

Page 2: ...d 9 3 3 Replacing the Bluetooth Control Board Option 10 3 4 Replacing the Media Holder Assembly 11 3 5 Replacing the Main Board Assembly 14 3 6 Replacing the Print Head Assembly 15 3 7 Replacing the Stepping Motor 16 3 8 Replacing the black mark sensor assembly 17 3 9 Replacing the WiFi control board Option 18 4 TROUBLESHOOTING 19 4 1 Common Problems 19 5 Maintenance 21 Revise History 22 ...

Page 3: ...2 1 FUNDAMENTAL OF THE SYSTEM 1 1 Overview Front View 1 LED indicator 2 Feed button 3 Power on off button 4 Media cover release button 5 Media holder adjustment knob 6 Media cover 1 2 3 4 5 6 ...

Page 4: ...3 Interior View 1 Print head 2 Black mark sensor 3 Media holder 4 Platen 1 2 4 3 ...

Page 5: ...2 Rear View 1 Li ion battery 2 Battery open clasp 3 USB interface 4 Power jack 3 2 4 1 ...

Page 6: ...3 2 ELECTRONICS 2 1Summary of Board Connectors Main board top Connector Description 1 LED KEY board 2 WiFi or Bluetooth module connector 1 3 2 4 5 6 7 8 9 ...

Page 7: ... wake up 8 WiFi TCP 9 BT WiFi Switch 10 GND 3 Stepping motor Pin Description 1 OUT1 2 OUT2 3 OUT1 4 OUT2 4 Download F W connector Pin Description 1 3 3V 2 GND 3 RESET 4 BMS 5 NPCS0 6 MOSI 7 MISO 8 SPCK 5 Head open sensor Pin Description 1 HEAD 2 GND 6 USB RS 232 connector 7 12V DC IN ...

Page 8: ...5 8 TPH connector 9 Paper sensor Pin Description 1 3 3V 2 BM_E 3 BM_R 4 3 3V ...

Page 9: ...6 Main board bottom Connector Description 1 Battery connector 1 ...

Page 10: ...7 3 MECHANISM 3 1 Replacing the Media Cover 1 Remove two screws from the back of the printer and two screws from the front of the printer 2 Take the printer top cover off ...

Page 11: ...8 3 Use a needle to remove the iron bar 4 Reassemble the parts in the reverse procedures ...

Page 12: ...ys Pad 1 Refer to section 3 1 steps 1 and 2 to remove the printer top cover 2 Remove two screws on the keys control board 3 Disconnect the connector on the keys control board 4 Reassemble the parts in the reverse procedures ...

Page 13: ...oth Module Option 1 Refer to section 3 2 steps 1 2 and 3 to remove the keys control board 2 Remove two screws on the Bluetooth control board 3 Disconnect the connector on the board 4 Reassemble the parts in the reverse procedures ...

Page 14: ...11 3 4 Replacing the Media Holder Assembly 1 Remove two screws and media holder adjustment knob 2 Take the interior mechanism from the printer bottom cover ...

Page 15: ...12 3 Plug the media holder adjustment knob to rotate the media holder to the closest position and remove a screw on the other side ...

Page 16: ...13 4 Take the media holder assembly from the mechanism 5 Reassemble the parts in the reverse procedures ...

Page 17: ... section 3 4 to remove key control board Bluetooth control board option and the media holder assembly 2 Remove two screws from the back of interior mechanism and disconnect all the connectors on the main board assembly 3 Reassemble the parts in the reverse procedures ...

Page 18: ...rol board option the media holder assembly and main board assembly 2 Use the needle nose pliers to remove two spring torsions on each side 3 Take the gear holder and the gear and push the print head holder on the each side to remove the print head assembly 4 Reassemble the parts in the reverse procedures Gear holder Gear ...

Page 19: ...ng Motor 1 Refer to section 3 4 and section 3 5 to remove media holder assembly and main board assembly 2 Remove the gear holder and two gears 3 Remove two screws 4 Reassemble the parts in the reverse procedures Gear holder Gears ...

Page 20: ...Refer to section 3 2 to section 3 5 to remove key control board Bluetooth control board option the media holder assembly and main board assembly 2 Replace the black mark sensor 3 Reassemble the parts in the reverse procedures Black mark sensor assembly ...

Page 21: ...Option 1 Refer to section 3 2 to remove the keys control board 2 Remove two screws on the board 3 Refer to section 3 5 to remove the main board assembly 4 Replace the WiFi control board 5 Reassemble the parts in the reverse procedures ...

Page 22: ...media roll Calibrate the black mark sensor The printer status from DiagTool shows Paper Jam Black mark sensor is not set properly Make sure media size is set properly Media may be stuck inside the printer mechanism Calibrate the black mark sensor Set media size correctly Memory full FLASH DRAM The space of FLASH DRAM is full Delete unused files in the FLASH DRAM The max numbers of DRAM is 256 file...

Page 23: ...ect when using the static IP address Wait a few seconds let the printer get the communication with the server then check the IP address setting again Chang a new cable Clean the print head The print density setting is incorrect Print head s harness connector is not well connected with printheat Turn off the printer and plug the connector again Check your program if there is a command PRINT at the ...

Page 24: ... a new label roll Platen Roller 1 Turn the power off 2 Rotate the platen roller and wipe it thoroughly with 100 ethanol and a cotton swab or lint free cloth Clean the platen roller when changing a new label roll Tear Bar Peel Bar Use the lint free cloth with 100 ethanol to wipe it As needed Sensor Compressed air or vacuum Monthly Exterior Wipe it with water dampened cloth As needed Interior Brush ...

Page 25: ...22 Revise History Date Content Editor ...

Page 26: ...1st Rd Wujie Township New Taipei City 23141 Taiwan R O C Yilan County 26841 Taiwan R O C TEL 886 2 2218 6789 TEL 886 3 990 6677 FAX 886 2 2218 5678 FAX 886 3 990 5577 Web site www tscprinters com E mail printer_sales tscprinters com tech_support tscprinters com TSC Auto ID Technology Co Ltd ...

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