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TSC Alpha-30L Series, User Manual

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Alpha-30L/40L 

Moblie Barcode Printers 

User Manual 

Series Lists: 

Alpha-30L

 

/ Alpha-40L 

 

 

Direct Thermal 

 

Summary of Contents for Alpha-30L Series

Page 1: ...RFTGTT5RT12 Alpha 30L 40L Moblie Barcode Printers User Manual Series Lists Alpha 30L Alpha 40L Direct Thermal...

Page 2: ...rom the Monotype Corporation Windows is a registered trademark of Microsoft Corporation All other trademarks are the property of their respective owners Information in this document is subject to chan...

Page 3: ...ear View 8 2 3 Controls and Indicators 9 2 3 1 Keys LCD control panel icon indication 10 3 Setup 12 3 1 Setting up the Printer 12 3 2 Charging the Smart Battery 13 3 2 1 Charging the Battery 14 3 2 2...

Page 4: ...8 Connecting to the Printer 25 3 8 1 Cable Communication 25 3 8 2 Wireless Communication with Bluetooth 25 3 8 3 Wireless Communication with Wi Fi 25 4 LCD Menu Function 26 4 1 How to Use the LCD to S...

Page 5: ...onsole Interface 41 5 3 Initialize the Printer WiFi Setting 44 5 4 TPH Care 45 5 5 Printer Function 46 5 6 Setting Post Print Action 47 7 TroubleShooting 48 8 Maintenance 50 9 Angency Compliance and A...

Page 6: ...With the Apple certified MFi Bluetooth 5 0 connection and 802 11 a b g n ac Wi Fi fast roaming features the Alpha 30L andAlpha 40L not only provide reliable and seamless communication with users devic...

Page 7: ...ansion up to 32 GB Factory Option 256 MB SDRAM 512 MB Flash Power 7 4V DC 3 030 mAh Li ion rechargeable smart battery 7 4V DC 6 200 mAh Li ion rechargeable smart battery Interface Either one selected...

Page 8: ...tside wound Media thickness 0 06 0 16 mm Media width 25 4 80 mm with liner 50 8 112mm with liner Media core diameter 12 7 mm 0 5 standard 19 1 mm 0 75 with 0 75 ID adaptor Label length 12 7 2 794 mm 0...

Page 9: ...ount 550 or absolute battery capacity 70 REPLACE 550 Discharged count 600 or 67 absolute battery capacity 70 UNUSABLE 600 Discharged count or absolute battery capacity 67 3 5 5 hrs 23 5 hrs 12 5 print...

Page 10: ...ng the bar code printer Please retain the packaging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton One printer unit One Li ion ba...

Page 11: ...6 1 Media cover 2 Peeler module 3 NFC touch point 4 MicroSD card socket 5 LCD screen 6 Media cover release button 7 Buttons LED indicators 2 2 Printer Overview 2 2 1 Front View 2 1 5 6 3 4 7...

Page 12: ...7 2 2 2 Interior View 1 Power jack 2 Type C interface 3 Peeler sensor 4 Tear bar 5 Media holder 6 Media holder 7 Gap Black mark sensors 8 Platen roller 4 5 2 3 6 8 7 1 7...

Page 13: ...8 2 2 3 Rear View 1 External label entrance chute 2 Charging position for docking cradle 3 Battery open clasp 4 Li ion battery 5 Installation location for belt clip 4 5 2 3 1...

Page 14: ...9 2 3 Controls and Indicators Icons Model Name Firmware Version Status Menu key Left soft key Status LED Battery charging LED Navigational keys Power key FEED key Right soft key IP Address Time Date...

Page 15: ...right soft key Check the label on the footer of the UI screen The meaning of the select keys will vary Power on key Press and hold for 2 3 seconds to turn on the printer Press and hold for 2 3 seconds...

Page 16: ...Solid Printer head open cutter error Flash Printing error such as paper empty paper jam ribbon empty or memory error etc 2 3 3 Battery charging LED indication Color Meaning Off Printer is ready to use...

Page 17: ...ht side to install the battery at the rear of the printer 2 Push the left side of the battery Battery safety warning DO NOT throw the battery in fire DO NOT short circuit the contacts DO NOT disassemb...

Page 18: ...harger charging The LED indicator on the charger will flash red when the battery is charged for the first time Please remove the smart battery and reinstall it to unlock this shutdown mode Charging Te...

Page 19: ...r turns solid amber After fully charged the printer LED indicator turns off It will stop charging automatically after the battery is fully charged Note Please switch OFF printer power prior to plug in...

Page 20: ...battery down and locked by the latch as shown below 1 bay battery charger 4 bay battery charger 3 Plug the power cord to the power jack and plug the power cord into a properly power outlet 4 When char...

Page 21: ...correct angle and direction along the corresponding printer inch mark 3 Push the printer down and fixed by the charger as shown below it can start charging 4 When charging the battery status LED indi...

Page 22: ...t the correct angle and direction as shown below Note To avoid damage DO NOT install the printer at the angle shown on left 3 Turn on the power button of charger It will start charging The LED on char...

Page 23: ...18 3 3 Loading the Media 1 Open the printer media cover by pressing the media cover release button 2 Pull the media holders apart to fit the label roll width PUSH...

Page 24: ...l out enough paper over the print head 4 Press each side of media cover to close the media cover and make sure the media cover closed correctly Note Please calibrate the gap black mark sensor when cha...

Page 25: ...n Peel off Mode 1 Please refer to section 3 3 to install the media and to calibrate the media sensor before loading media in peel off mode 2 Feed the media go through the peeler module as figure shown...

Page 26: ...down the peeler module to lock it Note Please calibrate the gap black mark sensor when changing media 6 Press the Menu key to enter the LCD menu list Go to Setting Print Mode to set the print mode to...

Page 27: ...ip printer to the back side 2 Take off the rubber bar 3 Release the lever 4 Install the label roll to stuck the media holder 5 Load the paper from the external entrance chute 6 Print a label for test...

Page 28: ...23 3 6 Installing the Belt Clip 1 Lock the belt clip on lower of the printer 2 Press the hook of belt clip into the bars on the lower printer as pictured The printer can be hung on the belt...

Page 29: ...ated environmental case with shoulder strap Optional 1 Zip up the case cover 2 Place the printer in the case 3 Close the case cover 4 Zip up the outside cover to check The outside cover should be open...

Page 30: ...ype C cable Type C to USB 3 8 2 Wireless Communication with Bluetooth 1 Turn on the printer 2 Enable the Bluetooth for mobile device to search local name and to connect the printer s Bluetooth module...

Page 31: ...ange of printing solutions This feature includes LCD control panel 4 buttons and 2 LED display Please press the Menu button to enter the setting menu 4 1 How to Use the LCD to Set the Printer Press th...

Page 32: ...lowing sections for more details Setting To set up the printer settings for TSPL ZPL2 File Manager To check and manage printer s memory storage Advanced To set LCD initialization cutter type etc Senso...

Page 33: ...3 TSPL TSPL category can set up the printer settings for TSPL Setting TSPL Speed Density Direction Print mode None Batch Mode Peeler Mode Offset Shift X Shift Y Reference X Reference Y Code Page Coun...

Page 34: ...e location Tear Off Mode Batch Mode Once finishing the printing process label will be fed to the tear plate location Peeler Mode Enable the label peel off mode Batch Mode Offset Adjust media stop loca...

Page 35: ...Tear Off Peeler Off Print Width List Fonts List Images List Formats List Setup Control Prefix Format Prefix Delimiter Char Media Power Up Feed Calibration Length No Motion Head Close Feed Calibration...

Page 36: ...e the label peel off mode Tear Off Print Width Set the print width Available setting range 2 999 dots 812 List Fonts Print the current fonts list from the memory devices to the label N A List Images P...

Page 37: ...nter determine length and feed label No Motion Printer will not move media No Motion Label Top Adjust print position vertically on the label Value range 120 to 120 dots 0 Left Position Adjust print po...

Page 38: ...ze to complete the calibration setting N A Threshold Detect Set sensor sensitivity in fixed or auto Auto Maximum Length Set the maximum length for label calibration 254 mm BMark Transmitter This optio...

Page 39: ...tatus N A Configure Set the Wi Fi configure DHCP SSID Set the SSID N A Security Set the security Open Password Set the security key N A Bluetooth Status Check the Bluetooth status N A Local Name Set t...

Page 40: ...m Description DRAM Use this menu to show delete and run BAS the files saved in the printer DRAM memory FLASH Use this menu to show delete and run BAS the files saved in the printer Flash memory CARD U...

Page 41: ...mp mode all characters will be printed in 2 columns The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters It allows users...

Page 42: ...to set the warning for discharge times 550 times Initialization Restore printer settings to defaults N A Advanced Language Printer Information Battery Battery Information Bad Battery Initialization P...

Page 43: ...le the print head clean warning If enable this feature once print head has been reached the setting mileage then the warning icon will be shown on printer UI for reminding user to clean the print head...

Page 44: ...phics deploy fonts graphics label templates or upgrade the firmware to the group of printers and send additional commands to printers at the same time Printer firmware version before A2 12 will only u...

Page 45: ...3 Select the current interface of the printer 4 The printer will be added to TSC Console s interface 5 Select the printer and set the settings For more information please refer to TSC Console User Man...

Page 46: ...SC Console Interface 1 Use USB or COM Port to set up the interface refer to chp 5 1 2 Double click to enter the printer configuration page 3 Click Get to receive printer s information 4 Click Wi Fi to...

Page 47: ...ort field For WPA Enterprise I Fill in the SSID II Select the Encryption option to WPA2 Enterprise III Select DHCP to ON For OFF option please fill in the IP Address Subnet Mask and Gateway IV Select...

Page 48: ...dress should be shown within about 5 15 seconds after printer turn on If not please refer to steps below to initialize the printer Wi Fi module settings then to setup it again 7 Remove the Type C cabl...

Page 49: ...nitialize the Printer WiFi Setting 1 Return to the main page of TSC Console 2 Click Functions to expand the page 3 Click Wi Fi Default to initialize the printer Wi Fi module setting to factory default...

Page 50: ...result is zero 0 that means the print head is good 3 Bad dots are presented as a spike in the profile The arrow in below iprofile indicates the presence of potentially damaged dots and printer will st...

Page 51: ...on PC Factory Default Initialize the printer to default settings Reset Printer Reboot printer Print Test Page Print test page according to the specified label size and sensor type Configuration Page P...

Page 52: ...r finishing the calibration Follow below procedure to set the post action for the printing Refer Chp 5 1 to Connect the printer with TSC Console Double click the printer The Printer Configuration Page...

Page 53: ...correctly Use wrong type paper Follow the instructions in loading the media Use thermal type paper The printer status from LCD shows Carriage Open The printer carriage is open Please close the print...

Page 54: ...if there is dot missing in the pattern Change proper media roll Make sure the print carriage is closed properly Missing printing on the left or right side of label Wrong label size setup Set the corr...

Page 55: ...ctrostatic damage Do not wear rings or other metallic objects while cleaning any interior area of the printer Use only the cleaning agents recommended in this document Use of other agents may damage t...

Page 56: ...rinter II Rotate the platen roller and wipe it thoroughly with the lint free 99 Isopropyl Alcohol Clean the platen roller when changing a new label roll Peel Bar Use the lint free cloth with 99 Isopro...

Page 57: ...not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encour...

Page 58: ...the product 3 Disconnect the power plug from the AC outlet before cleaning or if fault happened Do not use liquid or aerosol cleaners Using a damp cloth is suitable for cleaning 4 The mains socket sh...

Page 59: ...ect type Dispose of used batteries according to the Instructions as below 1 DO NOT throw the battery in fire 2 DO NOT short circuit the contacts 3 DO NOT disassemble the battery 4 DO NOT throw the bat...

Page 60: ...forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20 cm between the radiator your body All operational modes 2 4GHz 802 11b 802 11g 802 11n H...

Page 61: ...with any other antenna or transmitter End users and installers must be providing with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance SAR V...

Page 62: ...Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas causer d interf rence et 2 cet appareil doit accepter toute interf rence notamment les interf rences qui peuvent...

Page 63: ...58 NCC...

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Page 65: ...60 10 Revise History Date Content Editor...

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