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TRUST SURVEILLANCE INTERFACE 801 USB

10

Problem

Cause

Possible solution

continuously.

Make sure the sensitivity of
the Surveillance software
has a lower setting when
using cordless systems.
Reposition the cordless
cameras or select a different
channel.

When using the Trust
100 series cordless
system, the alarm
goes off
continuously.

Interference in picture
because of RF
connection.

See troubleshooter for the
Trust 100 series cordless
devices.

Problem not listed
here.

FAQ update available
online.

Go to www.trust.com/12544
for FAQ.

Register your product via www.trust.com so that you are able to receive optimal
guarantee and service support such as up-to-date FAQ and the latest drivers. You will
also be automatically informed of developments to your product and of other Trust
products. And use the opportunity to win some spectacular prizes.
If you still have any problems after trying these solutions, please contact one of the
Trust Customer Care Centres. You can find more information on the last page of this
manual. Please have the following information available: the article number (12544)
and a good description of what exactly fails to work, and when the problem occurs.

Summary of Contents for Surveillance Interface 801 USB

Page 1: ...o not use the device in damp environments such as bathrooms damp basements swimming pools etc 2 Do not attempt to repair the device yourself Maintenance should only be done by qualified repair people 3 Position the device in such a way that the cables cannot be damaged 3 Installation 3 1 Hardware Installation For the installation of the Trust Surveillance Interface 801 USB follow the steps below 1...

Page 2: ...arious languages The application and comprehensive user manual only come in English 4 Click the button SURVEILLANCE SOFTWARE in order to start up the installation of this application 5 Next fill out your particulars in the field that will appear The required serial number can be found on the sleeve of your CD ROM 6 Follow the instructions to continue installation 3 2 2 Trust Remote View Software T...

Page 3: ... video picture from your camera in the centre In the bottom right of the main screen you will see your available hard disk space and the time available for video recording Note If the hard disk space is 150MB is the recording will stop or your old log files will be overwritten For a description of the main buttons in the tool bar see the table below Button Function Description Start Monitor Start ...

Page 4: ...tings and video settings See Figure 4 These are the settings you can alter Capture Driver Select your video capture device here Trust Surveillance Interface 801 USB Video Format Set the video picture format of your camera RGB15 RGB24 YUV9 etc Video Source Set the video standard PAL NTSC SECAM of your camera as well as picture settings clarity contrast etc Mask Visible enable or disenable the Mask ...

Page 5: ... in the sub menu select the Internet intranet link that the Surveillance Software has to check on the logins of the RemoteView or IP Multicast software You have the following options Intranet Listen on IPX Internet Intranet on TCP IP Webcam Server Multicast Server You can tick more than one option at the same time Modem Login Check the modem for logins of the RemoteView software via the direct dia...

Page 6: ...rding 4 Click Apply to apply the alterations 4 2 Trust Remote View Software Start up the external computer that the Trust Remote View Software has been installed on Go to Start Programs Trust Surveillance Interface 801 and select the option Trust Remote View Software to start up this program on your external system Note The Surveillance software has to be activated and both the local and the exter...

Page 7: ... Assign IP Address and fill in your IP number Note If your Internet connection goes via an ISP and you got an IP address automatically this will be easy to locate via Start Run after which you type winipcfg and click OK See Figure 8 Then select PPP Adapter the IP number will now be visible Each time you dial in this number will be different 3 Now in the main screen click the Network Login button a...

Page 8: ... Interface 801 and select the option Trust IP MultiCast Software The main screen will appear See Figure 10 4 Now click the Search button The IP Multicast software will search all available Surveillance computers in the network and place them in the Live menu 5 In the Live menu select the Surveillance computer you want to log into and click the camera icon below the Live button If necessary enter y...

Page 9: ...in the software Select the camera Se section 4 1 Unable to log in with RemoteView software on local computer IP address that was filled in doesn t match the IP address of the local computer Check the IP address with your provider or run the program winipcfg See section 4 2 3 The password that was filled in doesn t match the password of the local computer Fill in the correct password in the RemoteV...

Page 10: ...le online Go to www trust com 12544 for FAQ Register your product via www trust com so that you are able to receive optimal guarantee and service support such as up to date FAQ and the latest drivers You will also be automatically informed of developments to your product and of other Trust products And use the opportunity to win some spectacular prizes If you still have any problems after trying t...

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