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TRUST 235A AND 245B SPEEDLINK ADSL WEB MODEM

1

U K

Instructions when using for the first time 

Chapter

1. 

Required for functionality

(4)

2. 

Uninstalling old drivers and devices

(6)

3. 

Installation in Windows

(7)

4. 

Checking after the installation

(8)

1 Introduction

This instruction manual is for users of the TRUST 235A SPEEDLINK ADSL WEB
MODEM and the TRUST 245B SPEEDLINK ADSL WEB MODEM. The 235A is
intended for ADSL Internet access via an analogue telephone line.

 

The 245B is

intended for ADSL Internet access via an ISDN line.

2 Safety

Carefully read the following instructions before use.

-

  The modem does not require any special maintenance. Use a slightly damp, soft

cloth to clean the modem.

-

  Do not use aggressive substances, such as white spirit, to clean the device.

These may harm the material.

-

  Do not submerge the device in liquid. This will damage the device. Do not use the

device near water.

-

  Make sure nothing is placed on the cable. Do not use this device where the cable

can become worn or damaged as a result of people walking over it.

-

  Do not repair this device yourself.

3 Approval

-

  This device meets the essential requirements and other relevant conditions of the

applicable European directives. The Declaration of Conformity is available at
www.trust.com/13141-02/ce and www.trust.com/13365-02/ce.

Required for functionality

You need the following in order to connect to the Internet (if necessary, contact your
Internet Service Provider).

 

An activated PSTN/POTS ADSL line (Annex A - ADSL via an analogue
telephone line) for the 235A (item no. 13141-02).

 

An activated ISDN ADSL line (Annex B via ISDN line) for the 245B (item
no. 13365-02).

 

An activated ADSL account.

 

A user name and a password if you use a PPPoA or PPPoE connection.

 

VPI / VCI values.

 

Network (Internet) protocol.

 Encapsulation.

 

ADSL splitter/filter (for simultaneous Internet access and telephone use).

Note:

Your ADSL modem will not work if you do not have all the items and
information stated above. It is pointless to install the modem without
having these.

Note:

The Trust 235A ADSL only works on an Annex A ADSL line.

Note:

The Trust 245B ADSL only works on an Annex B ADSL line.

!

Summary of Contents for 235A

Page 1: ...e cable can become worn or damaged as a result of people walking over it Do not repair this device yourself 3 Approval This device meets the essential requirements and other relevant conditions of the applicable European directives The Declaration of Conformity is available at www trust com 13141 02 ce and www trust com 13365 02 ce 4 Required for functionality You need the following in order to co...

Page 2: ... Modem for Annex A Use the Trust 245B Speedlink ADSL Web Modem for Annex B Your subscription is provided by two parties namely your ISP and your ADSL line provider This can vary per country and sometimes one provider supplies both services ISP and ADSL line In many cases you as the user will not notice this Contact your ISP if you have any questions regarding your subscription The settings for you...

Page 3: ...rrect Internet Service Provider is not included in the list see chapter 7 2 for instructions on how to manually install and configure the modem Note The latest drivers can be downloaded from www trust com 13141 02 download and www trust com 13365 02 download Check whether a new driver is available and use this for the installation The current version of the driver is included on the Trust Installa...

Page 4: ...d correctly 7 2 Manual installation Each Internet Service Provider uses its own settings or service There are many different variations which all require different settings Contact your Internet Service Provider to find out which service it uses Table 1 below shows a number of Internet Service Providers and the appropriate settings Country ISP VPI VCI Internet protocol Encapsulation ADSL from KPN ...

Page 5: ...2 The Trust Software Installer will appear see figure 1 3 Select the language you wish the Trust Software Installer to be displayed in 4 Click on Install driver to start the installation of the ADSL modem 5 The installation Wizard will start Click on Next 6 Figure 2 will appear 7 Select Others and click on Next 8 A new window will appear Select NDISWAN and click on Next 9 A new window will appear ...

Page 6: ...xt 6 Figure 2 will appear 7 Select Others and click on Next 8 A new window will appear Select NDISWAN and click on Next 9 A new window will appear Select the PPPoE protocol and the encapsulation LLC or VCMUX used by your Internet Service Provider 10 In the same window enter the VPI and VCI values used by your ISP and click on Next 11 A new window will appear Enter your user name and password and c...

Page 7: ...he driver will now be installed 13 A window with the message If your USB is not connected please connect it now will be displayed see figure 7 14 Connect the modem The installation process will continue 15 Wait until the following window appears In Windows XP and Windows 2000 Install Finished see figure 8 Click on OK in this window In Windows ME and Windows 98 System will be logoff please close al...

Page 8: ...or the correct names of the various protocols Driver name Contains protocol Protocol NDISLAN NDISWAN PPPoA PPPoE Bridged Routed Ethernet IP RFC1483 RFC2684 X X RFC2364 X X X RFC2516 X X RFC1577 X Table 2 Description of the various protocols Since the names of the protocols used during the manual installation are NDISLAN and NDISWAN and these names are probably not known by the ISP table 3 gives a ...

Page 9: ...DLINK ADSL WEB MODEM 4 Taskbar ADSL Connected icon NDISWAN 1 Desktop TRUST 235A SPEEDLINK ADSL WEB MODEM Control Panel see chapter 8 2 TRUST 235A SPEEDLINK ADSL WEB MODEM dial up connection 2 Start Settings Control Panel 235A ADSL USB MODEM Control Panel Add Remove Programs TRUST 235A SPEEDLINK ADSL WEB MODEM WAN Adapter System Device Manager Network TRUST 235A SPEEDLINK ADSL WEB MODEM WAN Adapter...

Page 10: ...SL line or the line may not be connected to your ADSL modem A connection has just been made with the ADSL line or the line may not be connected to your ADSL modem Connect the line see the connection diagram shown in figure 4 for the 235A or the connection diagram shown in figure 5 for the 245B Training Channel Analysis Exchange The statuses of the ADSL line from not being connected to being operat...

Page 11: ...en inserted far enough into the port on the PC or the modem Push the USB plugs firmly into both the modem and the PC Ready Off Modem not functional The computer s USB port does not work The USB port is not included in the Device Manager or is indicated by an exclamation mark Check your computer s USB port Also see http www trust c om customercare help general Off ADSL not active The connection has...

Page 12: ... RFC2516 You must create a dial up connection when you wish to connect to the Internet using NDISWAN Dial Up Networking must be installed correctly to be able to do this You must also create a connection with your provider in order to be able to send and receive e mails The settings for this are often the same as the settings for the Internet connection If you have a number of e mail accounts you ...

Page 13: ...ave the correct settings for Internet access 1 Double click on the Internet Options icon in the Control Panel 2 Click on the Connections tab 3 Select Never dial a connection 4 Click on Apply 5 Click on LAN Settings 6 Unselect Use a proxy server for your LAN 7 Click on OK and then on Apply 8 Click on OK to close the window If there is no connection with the Internet see the information provided by ...

Page 14: ...oad Problem Cause Possible solution The modem has not been connected to a USB port Check the connection The New Hardware Found Wizard is stopped after connecting the USB modem Windows XP Install the driver from the CD ROM as described in chapter 7 Next click on the Add Hardware icon in the Control Panel Select Yes I have already connected the hardware select the device from the list and click on N...

Page 15: ...L line has been activated The wrong ADSL line provider has been selected during the installation Remove the driver see chapter 10 and reinstall it Manually install the driver see chapter 7 2 Use the settings given to you by your provider The wrong settings have been entered VCI VPI Check whether all the settings are correct see table 1 in chapter 7 2 The wrong encapsulation has been selected LLC S...

Page 16: ...ngs using the information provided by your ISP No e mails can be sent The solution is not listed here See the Trust Internet Problem Solver on the Internet or contact the ISP concerned There is interference on the telephone line when using the telephone and the Internet at the same time A poor quality filter is used Use a separate filter between the telephone and the telephone line available from ...

Page 17: ...becomes invalid if the product has been opened if there is mechanical damage if the product has been misused if alterations have been made to the product if the product has been repaired by a third party in the case of negligence or if the product has been used for a purpose other than that originally intended Excluded from the warranty Damage caused by accidents or disasters such as fire flood ea...

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