TrueNAS ES24 Basic Setup Manual Download Page 16

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Support: 1-855-473-7449 or 1-408-943-4100

Email:

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8 Contacting iXsystems

For assistance, please contact iX Support:

Contact Method

Contact Options

Web

https://support.ixsystems.com

[email protected]

Telephone

Monday-Friday, 6:00AM to 6:00PM Paciﬁc Standard Time:

• US-only toll-free:

1-855-473-7449

option 2

• Local and international:

1-408-943-4100

option 2

Telephone

Telephone After Hours (24x7 Gold Level Support only):

• US-only toll-free:

1-855-499-5131

• International:

1-408-878-3140

(International calling rates will apply)

Summary of Contents for ES24

Page 1: ...TrueNAS ES24 Expansion Shelf Basic Setup Guide Version 1 11 ...

Page 2: ...S24 Rail Kit Assembly 3 3 1 Separate Cabinet Rails from Rack Rails 3 3 2 Mount Cabinet Rails 3 3 3 Mount the Rack Rails 3 3 4 Mount the Unit in the Rack 4 4 Install Drive Trays 5 5 Connect Power Cables 6 5 1 Programming the ES24 Power Loss Mode 6 6 Connect SAS Cables 7 6 1 X Series 7 6 2 R Series 8 6 2 1 R20 8 6 2 2 R40 9 6 2 3 R50 10 6 3 M Series 11 6 3 1 M40 11 6 3 2 M50 and M60 12 7 Additional ...

Page 3: ...ain proper airﬂow for cooling Two 3 meter Mini SAS HD to Mini SAS HD cables One Serial Cable Accessory kit with 2 IEC C13 to NEMA 5 15P power cords 2 IEC C13 to C14 cords and a set of velcro cable ties Hardware for system racking 1 Unpacking the Unit TrueNAS units are carefully packed and shipped with trusted carriers to arrive in perfect condition If there is any shipping damage or missing parts ...

Page 4: ...ocate ID 3 There are lights for power 1 lo cate ID 3 and fault 4 The fault light illuminates during the initial power on self test POST or when the TrueNAS software generates an alert The back panel has the controllers power supplies fans and connection ports Controller 1 Power Supply 2 Power Supply 1 Fan 1 Fan 2 1 Serial number 2 HD Mini SAS3 ports Controller 2 ...

Page 5: ... second cabinet rail on the other side A TrueNAS ES24 requires 4U of vertical rack space The rack rails are installed in the bottom 2U of the total 4U height The inner rack rail must be unlocked and retracted before installing the rail in the rack Rotate the release lever on the back of the inner rail clockwise as shown on the arrow label 1 Push the inner rail towards the back of the rail assembly...

Page 6: ...inner rails outwards from the rack until they lock in place Align the cabinet rails with the inner rack rails and slide them into the rack rails until they are fully seated When both cabinet rails are secured in the rack rails gently push the chassis until it stops halfway in Slide the blue release tabs on both cabinet rails towards the front of the system 1 while pushing the unit into the rack Pu...

Page 7: ...side of the latchtouches the metal front edge of the chassis then gently swing the latch closed until it clicks into place All drive bays must be ﬁlled to maintain proper air ﬂow for cooling If fewer than 24 drives are connected ﬁller blanks must be placed in the empty bays TrueNAS appliances only support qualified hard drives and SSDs Contact the Sales Team if you need more drives or replacements...

Page 8: ...en lost and subsequently restored By default if the ES24 loses power it does not automatically start when power has been restored The power button must be pressed to turn the system on However the ES24 can be set to automatically restart when power is restored to the system To activate this mode quickly press the power button three times The power button blinks to indicate the current mode When it...

Page 9: ...ontroller to the first port on the first Expansion Shelf Controller High Availability systems require another cable from the first port on the second TrueNAS Controller to the first port on the second Expansion Shelf Controller We DO NOT recommend other cabling configurations Contact iX Support if you need other cabling methods Warning When setting up your SAS connections please adhere to the wiri...

Page 10: ...Support 1 855 473 7449 or 1 408 943 4100 Email support ixsystems com Page 8 6 2 R Series 6 2 1 R20 R20 with two ES24 Expansion Shelves R20 with a single ES24 Expansion Shelf ...

Page 11: ...Support 1 855 473 7449 or 1 408 943 4100 Email support ixsystems com Page 9 6 2 2 R40 R40 with a single ES24 Expansion Shelf R40 with two ES24 Expansion Shelves ...

Page 12: ...Support 1 855 473 7449 or 1 408 943 4100 Email support ixsystems com Page 10 6 2 3 R50 R50 with a single ES24 Expansion Shelf R50 with two ES24 Expansion Shelves ...

Page 13: ...Support 1 855 473 7449 or 1 408 943 4100 Email support ixsystems com Page 11 6 3 M Series 6 3 1 M40 M40 with a single ES24 Expansion Shelf M40 with two ES24 Expansion Shelves ...

Page 14: ... Expansion Shelf M50 M60 with three ES24 Expansion Shelves The M50 can support up to 8 total Expansion Shelves with the use of additional SAS cards The M60 can support up to 12 total Expansion Shelves with the use of additional SAS cards M50 sup ports up to 8 expansion shelves M60 sup ports up to 12 expansion shelves ...

Page 15: ... instructions Click Guide in the TrueNAS web interface or go directly to https www truenas com docs Additional hardware guides and articles are in the Documentation Hub s Hardware section https www truenas com docs hardware The TrueNAS Community forums provide opportunities to interact with other TrueNAS users and discuss their con figurations https www truenas com community ...

Page 16: ...Web https support ixsystems com Email support iXsystems com Telephone Monday Friday 6 00AM to 6 00PM Paciﬁc Standard Time US only toll free 1 855 473 7449 option 2 Local and international 1 408 943 4100 option 2 Telephone Telephone After Hours 24x7 Gold Level Support only US only toll free 1 855 499 5131 International 1 408 878 3140 International calling rates will apply ...

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