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10 WARRANTY
Please contact our sales agency or contact us via the following phone/ email address for a
repair or other services.
TEL: 049-242-9184
FAX: 049-242-3190
E-mail:
When requesting for a repair, please mention the following information:
Product
Model
Date of purchase
Trouble Details
Please described in as much detail as possible
Address
Company
Contact Person
TEL
1. The warranty period is 1 (one) year from the date of purchase.
2. If the failures are caused by reasons attributing to product design or production problems,
they will be covered by the warranty. However, if the failures are caused by reasons
attributing to customers such as improper operation, they are not covered by the warranty
even if it is still within the warranty period. True Soltec shall make the judgement.
Example
：
Caused by improper operation, or by service modifications or repairs performed by
personnel not authorized by True Soltec.
Caused by fire, earthquake, storm or flood, lightning, and other natural disasters, or
external causes.
Caused by using power supply out of rated or abnormal power source.
Caused by drops or vibrations, or other improper usage.
3. If it is out of warranty period, customers shall bear all the reparing charge.
TRUE SOLTEC CO., LTD
Suna 906-5, Kawagoe-city, Saitama 350-1133 Japan
TEL 049-242-9184
FAX 049-242-3190
WARRANTY
CONTACT US