Tru-Turf RB48-11A Golf Green Roller, Original Instruction Manual

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Warranty
Universal Conditions
Tru-Turf Pty. Ltd. (Tru-Turf) will repair or replace any item
or part of a Tru-Turf Golf Greens Roller that is defective
in workmanship or material for a period of twenty four
(24) months or unless otherwise stated, from the date of
delivery of the new product to the original end user. Items
identifi ed as warrantable will be repaired or replaced by
an approved Tru-Turf Dealer.
Products Protected By This Warranty
This Warranty relates to the following products
manufactured by Tru-Turf, listed by model series;
a. GR, RS, RB, R52 Series Golf Greens Rollers.
b.
TR66 Series Triplex Roll ‘n’ Spike heads and mower
attachment hardware.
c. SR72 Sports ground roller.
d.
MT5000 Series Totes are covered for a period of
twelve (12) months.
Ensure that your Dealer has completed and submitted the
Online Warranty Registration and Inspection Report Form
applicable to your unit.
This will ensure that it has been sent directly to Tru-Turf
for registration.
Parts Warranted by OEM Suppliers to Tru-Turf
Specifi c component parts supplied to Tru-Turf Pty. Ltd. by
OEM suppliers are covered by that supplier’s Warranty.
These parts and components include Eaton Transmissions,
Honda Engines, Sevcon & Curtis Controllers & Foot
Pedals, Falk Gearboxes & Electric Motors. Only Tru-Turf
manufactured parts qualify for the twenty four (24)
month warranty.
Normal Wear and Tear
Tru-Turf will not repair or replace parts that are subject
to normal wear and tear and or that are subject to
regular maintenance intervals as specifi ed in the product
Operator’s Manual. These parts include, but are not
limited to, oils, fi lters, tyres, shafts, bearings, blades,
spikers, slicers, brakes, belts, hoses, spark plugs, drive
chains, sprockets, drive rollers & smoothing rollers.
Other Items Not Covered By This Warranty.
Tru-Turf will not repair or replace any item that has
been damaged by accident, lack of reasonable care and
protection or lack of suitable storage.
Tru-Turf will not warrant parts that have been altered or
modifi ed, nor aftermarket parts fi tted without written Tru-
Turf approval. Tru-Turf will not warrant used parts that are
installed in place of failed parts.
Tru-Turf will not warrant parts that have not been installed
by an approved Tru-Turf dealer, nor will Tru-Turf warrant
parts that have not been maintained per the Operator’s
Manual.
The product is to be made available for Warranty
repairs at the approved Tru-Turf dealer’s premises or by
arrangement with the approved dealer.
Service calls, overtime-labour rates and freight costs
related to the return of the faulty product to Tru-Turf or its
agents are not included.
Tru-Turf shall not be liable for any consequential loss,
damage or costs incurred by or incidental to the failure of
any new part supplied with the original purchase or any
new part supplied as a replacement for any failed part.
Ensure that your Dealer completed and submitted the
Online Warranty Registration and Inspection Report Form
applicable to your unit. This will also ensure that it has
been sent directly to Tru-Turf for registration.
This record must be referred to along with the reasons
why the purchaser believes that the product or a part
is defective in the categories of faulty material or
workmanship.
Acceptance or rejection of the Warranty Claim is entirely
at the discretion of Tru-Turf or their OEM Suppliers who
warrant their own part/s.
The Warranty Registration and Inspection Report Form
along with the TRU-TURF Pty. Ltd. Warranty Terms &
Conditions statement are available for viewing, download
or printing as a ready reference by simply clicking the link
provided on our website.
The Warranty Registration and Inspection Report Form
must be signed by both the Dealer Rep and the Customer
and returned or any warranty claim/s will be denied.
No person or organisation has the authority to modify the
terms or conditions or limitations of this Warranty without
the written consent of Tru-Turf.