Troubleshooting
9
Troubleshooting
This chapter should enable the maintenance personnel to identify and resolve operational faults based on
error messages and symptoms.
Warning
Risk of fire from incorrect parameter settings
.
Laser operation with incorrect parameter settings such as power settings, speed or frequency
can result in flame formation.
– Laser operation permitted only under supervision.
Caution
System failures that cannot be remedied can cause damage to the machine.
– Disconnect the machine from the mains and contact your local Technical Support.
9.1
Error, cause and remedy
Problem
Possible cause
Remedy
Too low engraving depth.
•
Imprecise focusing.
•
Dirty optics.
•
Check focus.
•
Clean optics.
Blurred edges.
•
Imprecise focusing.
•
Check focus.
Missing cut lines.
•
Zero passes in material
database.
•
Line thickness in CorelDraw
too big.
•
Color was skipped in
JobControl®.
•
Increase the amount of passes
in the JobControl® material
database.
•
Reduce line thickness to the
smallest possible value.
•
Set color to cutting in the
JobControl® database.
Waviness of the lines.
•
Lens is loose.
•
Check lens and lens holder.
No visible marking result.
•
Too low laser power.
•
Too high speed.
•
Not focused.
•
Wrong focus tool.
•
Increase power setting.
•
Reduce speed.
•
Check focus.
•
Change focus tool.
•
When using autofocus, check
the settings within the software
(lens, material thickness,
table).
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