EN
15
air cooler PAE 19 H
Errors and faults
The device has been checked for proper functioning several
times during production. If malfunctions occur nonetheless,
check the device according to the following list.
The device does not start:
•
Check the power connection.
•
Check the power cable and mains plug for damage.
•
Check the on-site fusing.
•
Wait for 10 minutes before restarting the device. If the
device is not starting, have the electrics checked by a
specialist company or by Trotec.
The device works with reduced or no capacity:
•
Check the position of the horizontal ventilation flaps. They
should be opened to the maximum.
•
Check the air filter for dirt. If necessary, clean or replace
the air filter.
•
Check the minimum distance to walls or other objects.
Position the device a little more in the room's centre if
required.
The device is running, but there is no air cooling or pump
operation:
•
Check whether
air cooling
mode is activated.
•
Check the filling level of the water tank (see Filling the
water tank).
•
Check whether there are any objects blocking the pump
inlet. Make sure that the pump inlet is not blocked.
•
In case the pump does not operate despite a correctly filled
water tank and activated air cooling mode, the pump might
be defective. Please contact the customer service.
The device is switched on, but the heating function is not
working:
•
Check the room temperature. The room thermostat may
have switched off, because the desired room temperature
has been reached.
•
Check whether the overheating protection has tripped (see
chapter Safety).
•
The heating resistor might have blown. Have a defective
heating resistor replaced by a specialist electrical
company.
•
The room thermostat might be defective. Have a defective
room thermostat replaced by a specialist electrical
company.
•
The heating element may be defective. If the heating
element is defective, have it replaced by a specialist
electrical company.
Water is leaking:
•
Check the device for leaks.
•
Check the water tank for tight fit.
The swing function is not working:
•
The swing function motor might be defective. Please
contact the customer service.
The device does not respond to the infrared remote control:
•
Check whether the distance between remote control and
device is too large and reduce it if necessary.
•
Make sure there are no obstacles, such as furniture or
walls, between the device and the remote control. Ensure
visual contact between device and remote control.
•
Check the charging status of the batteries and change
them if required.
•
If the batteries have just been changed, check them for
correct polarity.
The device still does not operate correctly after these
checks:
Please contact the customer service. If necessary, bring the
device to an authorised specialist electrical company or to
Trotec for repair.
