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Blood Glucose Monitoring System

Quick Reference

Guide

Before You Test

 Contact your Doctor or Healthcare 

Professional to determine how often you 

should test and what your target ranges 

are for blood glucose results.

 ALWAYS read the Owner’s Booklet 

before testing for the first time and 

before using this Quick Reference Guide.

 Blood Glucose Testing

1. FDA Public Health Notification: Use of Fingerstick Devices on More 

than One Person Poses Risk for Transmitting Blood Borne Pathogens. 

Retrieved June 21, 2012 from https://www.cdc.gov/injectionsafety/

Fingerstick-DevicesBGM.html.

© 2018 Trividia Health, Inc. TRUEbalance and Trividia Health logo are

trademarks of Trividia Health, Inc. 
H4TVH08 Rev. 41

Customer Consultation

English or Spanish, Monday - Friday,

8AM -8PM EST, 1-800-803-6025

www.trividiahealth.com

Manufactured by:

Step 6

After countdown, glucose 

result is displayed with 

date/time. Remove Test 

Strip and discard. Meter 

turns off. Test result is 

stored in Meter’s Memory.

Step 1

Wash your hands with 

warm, soapy water. Dry 

thoroughly. Do not use 

alcohol.

Step 4

Lance fingertip. Allow 

blood drop to form. 

Refer to lancing device 

Instructions for Use for 

detailed instructions.

Step 2

Gather your materials 

and prepare your lancing 

device. Remove test strip 

from vial and close vial 

immediately.

Step 3

With Meter off, insert Test 

Strip (Contacts facing 

up) into Test Port. Meter 

turns on.

Step 5

Wait until Drop Symbol 

appears in Display. With 

strip still in meter, touch 

Tip of strip to blood 

drop. Allow blood to be 

drawn into strip. Remove 

test strip from blood 

drop immediately after 

meter beeps and starts 

to count down on Meter 

Display.

Step 2 Tips

Peel and discard the 

clear protective sticker 

from the Meter Display.

 Remove one Test Strip from 

vial. Then immediately press 

down vial cap firmly to close. 

See below for additional 

storage conditions.

WARNING!

 

Upon opening the test strip carton, examine the product for missing, damaged or 

broken parts.  Ensure the test strip vial cap is securely closed. If the product is damaged or the 

vial cap is not closed, DO NOT use the test strips for testing; product may give inaccurate results.  

Contact Trividia Health Customer Care at 1-800-803-6025 for replacement and assistance.

Additional Information

After You Test

 ALWAYS store the test strips in the original vial with the cap tightly closed.

 ALWAYS keep the cap of the test strip vial tightly closed.

  NEVER transfer test strips from one vial to another. Do not expose to heat, moisture, or humidity.

  NEVER compare your meter to other meters. 

  NEVER immerse meter or test strips in liquids or place any liquids onto meter or into the Test Port.

 Store TRUEbalance® System in a dry place at room temperature (36°F-86°F). DO NOT REFRIGERATE 

OR FREEZE.

 Dispose of used test strips and lancets in accordance with local regulations.

• ALL parts of your blood glucose monitoring system could carry blood-borne pathogens after use, even after cleaning and 

disinfecting.

1

• Cleaning and disinfecting the lancing device and the meter destroys most, but not necessarily all, blood-borne pathogens.
• Wash your hands thoroughly with soap and warm water before and after handling the meter, lancing device, lancets, or test strips 

as contact with blood presents an infection risk.

• If the meter is being operated by a second person who provides testing assistance, the meter and lancing device should be 

disinfected prior to use by the second person.

• It is important to keep the meter and the lancing device clean and disinfected. For instructions on how to clean and disinfect the 

meter and lancing device, see Meter Cleaning and Disinfecting and Lancing Device Cleaning and Disinfecting in the Owner’s Booklet.

WARNING! 

NEVER reuse Test Strips. NEVER wipe Test Strips with water, alcohol or 

any cleaner. DO NOT attempt to remove blood or control sample from Test Strips or 

clean Test Strips and re-use. Reuse of Test Strips can cause inaccurate results. NEVER 

add a second drop of sample to the Strip. Adding more sample gives an error message.

CAUTION!

 

Holding the Test Strip 

sample tip to the blood sample too 

long after the Meter begins testing 

may cause inaccurate results.

NOTE:

 

Discard Test Strip if Meter did  not begin testing within 

5 seconds after placing Tip of Test Strip against blood drop. 

Repeat test with new Strip and new blood sample. If problem 

persists, see Troubleshooting in the Owner’s Booklet.

Meter and Test Strip

Battery 

Compartment

Meter 

Label

Back

Display

Test Port

Contact End

(blocks

facing up)

Sample End 

(Tip)

Front

Step 3 Tips

DO NOT place

Test Strip

in backwards.

With meter off, insert Test 

Strip into Test Port with 

Contact End (blocks) facing 

up. The Meter turns on.

 Test

Port

Contact

End (blocks

facing up)

 Sample 

End (Tip)

Step 5 Tips

DO NOT place blood 

onto Test Strip 

before inserting 

Test Strip into 

Meter Test Port. 

With strip in 

Meter, touch Tip 

of strip to blood 

drop.

DO NOT place blood drop on

top of Test Strip or any other 

location except the Sample End 

(Tip) of the Test Strip.

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