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Help & Support
First please read this manual thoroughly (particularly the Troubleshooting section, if present). If a warranty
is applicable, further details can be found in the Warranty Statement, 0080- STF-00139, available upon
request.
Tritech International Ltd can be contacted as follows:
Tritech International Ltd
Peregrine Road
Westhill Business Park
Westhill, Aberdeenshire
AB32 6JL, UK
Telephone
+44(0)1224 744 111
Website
Prior to contacting Tritech International Ltd please ensure that the following is available:
1. The Serial Numbers of the product and any Tritech International Ltd equipment connected directly or
indirectly to it
2. Software or firmware revision numbers
3. A clear fault description
4. Details of any remedial action implemented
Contamination
If the product has been used in a contaminated or hazardous environment you must de-contaminate the
product and report any hazards prior to returning the unit for repair. Under no circumstances should a
product be returned that is contaminated with radioactive material.
The name of the organisation which purchased the system is held on record at Tritech International Ltd and
details of new software or hardware packages will be announced at regular intervals. This manual may not
detail every aspect of operation and for the latest revision of the manual please refer to
Tritech International Ltd can only undertake to provide software support of systems loaded with the
software in accordance with the instructions given in this manual. It is the customer's responsibility to
ensure the compatibility of any other package they choose to use.
