21
If after the above checks, there is still a fault , call your
local Tricity Bendix Service Force Centre.
Service & Spare Parts
If you require an engineer or wish to purchase spare
parts contact your local Tricity Bendix Service Force
Centre by telephoning:
0990 929929
Your telephone call will be routed to the Service Centre
covering your post code area.
When you call the Service Force centre please make
sure you give the model and serial number of the
appliance.
This information can be found on the rating plate (see
picture).
In-guarantee customers should ensure that the above
checks have been made as the engineer will make a
charge if the fault is not a mechanical or electrical
breakdown. Please note that proof of purchase is
required for any in-guarantee service calls.
Mod. ..........
Prod. No. ...........
Ser. No. .........
Mod.
..........
Ser.
P0042
Symptom
The door will not open
Possible causes
■
The programme is still running.
■
The door lock has not yet released
■
The water level in the drum is too high or the machine is heating.
Spinning starts late or the machine
does not spin
■
The electronic unbalance detection device has cut in because the
laundry is not evenly distributed in the drum. The laundry is
redistributed by reverse rotation of the drum. This may happen several
times before the load is evenly distributed and spinning can resume
eventually at a lower speed, if the wash load is still not sufficiently
balanced distributed, after 10 minutes, the machine will not spin. In this
case, redistribute the load manually and reselect the spin programme.
The machine makes an unusual
noise
■
The noise produced when spinning may differ from your previous
washing machine, which is due to the modern drive system. This new
motor ensures a softer start and more even distribution of the laundry in
the drum when spinning, as well as increased stability of the machine.
No water is visible in the drum
■
Machines based on modern technology operate very economically
using very little water without affecting performance.
Customer care
For general enquiries concerning your Tricity Bendix
appliance or for further information on Tricity Bendix
products, please contact our Customer Care Department
by letter or telephone as follows:
Tricity Bendix
Customer Care Department
PO Box 47
Newbury
Berkshire RG14 5XL
Tel: 01635 525542
