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Tri-Tronics Training collar, Owner'S Manual, Page: 23 / 27

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Tri-Tronics Training collar Owner'S Manual Download Page 23

SERVICE AND WARRANTY

Tri-Tronics provides a one-year Factory Warranty
on parts and labor for the Companion. Of course,
the warranty does not cover physical damage nor
abuse. The warranty is also void if the Remote Trainer

has been altered or unauthorized service work has

been attempted. 

FCC COMPLIANCE

The manufacturing of the Companion involves exacting

production methods, precise tuning, and stringent
quality control tests. In addition, this product is
designed and manufactured to operate within Federal
Communication Commission (FCC) specifications.
It is a violation of FCC rules to modify this equipment. 

Tri-Tronics certifies this product to operate under
Part 95 of FCC regulations. Unauthorized modifications
to your equipment could result in not meeting
specifications and violating FCC regulations.
Adjustments should only be performed by technically
qualified personnel authorized by Tri-Tronics.
To continue to meet FCC operating specifications,
any replacement of circuit components must meet
Tri-Tronics’ manufacturing specifications.

Page 21

Companion

Summary of Contents for Training collar

Page 1: ... Tri Tronics is committed to a policy of continuous improvement Certain Tri Tronics products are covered by one or more of these U S patent numbers 4202293 4335682 4794402 4802482 D298872 4947795 5054428 5099797 5193484 and patents pending Tri Tronics products are made in the USA However certain materials may be sourced from quality suppliers in other countries Owner s Registration Reply Card Plea...

Page 2: ...1 Batteries 4 Transmitter 8 Collar 10 Operating the Companion 12 Working the Dog with the Companion 15 Radio Signal Issues 19 Care and Cleaning 20 Service and Warranty 21 FCC Compliance 21 Product Safety 22 Troubleshooting Guide 23 ...

Page 3: ... 20 inches around Transmitter A battery powered hand held radio transmitter contains the controls used by the trainer to cause the collar to apply stimulation Contact Points The contact points deliver electrical stimulation when the transmitter button is pressed The color coded contact points are variable intensity contact points and affect the strength of electrical stimulation The Companion is s...

Page 4: ...ontact point wrench should also be used to remove or tighten the battery compartment cap in the collar OPTIONAL COMPONENTS The following components are not included with the Companion Call Tri Tronics at 1 800 456 4343 for the dealer nearest you Short Contact Points The Companion is supplied with long contact points This style is appropriate for most dogs If your dog has a short coat or especially...

Page 5: ...arry contact points and the contact point wrench Dummy Collar This collar has the same weight feel and appearance as the collar that comes with the Companion but has no electronics Carrying Case This foam lined molded plastic carrying case holds the collar transmitter and all of your accessories Holster This padded nylon holster slips right on your belt and the transmitter may be easily pulled out...

Page 6: ...ttery compartment Be sure the positive terminal the smaller terminal is on the correct side Slide the battery cover plate back on Important The positive and negative terminals of the transmitter batteries must match the positive and negative contacts in the battery compartment NOTE Do not use non alkaline batteries in the transmitter Insert one 9 volt alkaline battery in the transmitter Batteries ...

Page 7: ...ovided Tighten the battery cap until the raised plastic ridge is approximately horizontal as shown in the illustration NOTE New lithium batteries may cause the collar to produce higher stimulation than normal which could startle your dog We recommend that immediately after installing new batteries you time out the collar using continuous stimulation four or five times before putting the collar on ...

Page 8: ... The transmitter uses no battery current except when the stimulation button is pressed Checking the Collar Batteries When the batteries in the collar begin to fail the red LED will blink rapidly about eight times a second when the collar is active Depending upon use the collar may work for several more hours but you may begin to experience inconsistent performance or the collar may stop working in...

Page 9: ...ble button guard stimulation button rocker switch for continuous momentary C M rocker switch for high low HI LO operates in momentary mode only battery compartment cover green LED indicator light Back Front Side Side C M HI LO Page 7 Companion ...

Page 10: ...ation The HI LO rocker switch has no effect It may be in either position Upper rocker on M and lower rocker on LO pressing the stimulation button produces low level momentary stimulation Upper rocker on M and lower rocker on HI pressing the stimulation button produces higher level momentary stimulation See the section Operating the Companion on page 12 for information about continuous and momentar...

Page 11: ...imately one half of a second In continuous mode C the LED will turn off when the button is released or at time out about ten seconds whichever comes first If the LED fails to light or the light emitted is very dim it s time to replace the transmitter battery Belt Clip The Companion is shipped with a belt clip already attached Tighten the screw prior to use To remove the belt clip loosen the small ...

Page 12: ...et low Light blinks once per second collar is active Light glows steadily stimulation is being delivered Light blinks eight times per second batteries are getting low When the transmitter is set for continuous stimulation C the light will stay on as long as the stimulation button is held down or until time out occurs When the transmitter is set for momentary stimulation M the light will stay on ve...

Page 13: ...ANION COLLAR D ring collar strap collar keeper battery compartment end cap with O ring underneath on off switch LED waterproof case colored variable intensity contact point black contact point Page 11 Companion ...

Page 14: ... regardless of when you release it Operating the Continuous Mode Set the upper rocker switch on the transmitter to C Press and hold the stimulation button Both the collar and transmitter LEDs will glow steadily After the button has been held down for about ten seconds the transmitter LED turns off and the collar LED returns to blinking once per second This change means that time out has occurred a...

Page 15: ...y be sure the stimulation button is not accidentally in the on position or you will drain your battery Understanding the Time Out Feature The Companion is designed so that continuous stimulation cannot stay on longer than about ten seconds at a time If the stimulation button is held down for a longer period the transmitter will automatically time out and turn off the stimulation When this happens ...

Page 16: ...ity contact points that affect the strength of electrical stimulation One of these points is used with the black one The black point has female threads and the colored points have male threads so they can t be installed in the wrong location The variable intensity contact points are color coded and numbered 1 2 5 to indicate increasing strength of intensity 1 2 blue lowest 1 brown 2 red 3 orange 4...

Page 17: ...en the collar by holding the buckle with the forefinger and thumb of one hand while you draw the strap tight with the other hand Don t put any fingers under the collar strap as you tighten it Slip the free end of the collar strap through both the D ring and the plastic keeper to keep it out of the way If it seems that the dog is not feeling stimulation every time you press the button try tightenin...

Page 18: ...the lowest variable intensity contact point the 1 2 blue point in the collar Be sure you have set the upper rocker switch on the transmitter to C continuous stimulation Press the stimulation button on the transmitter and hold it down for about a second Watch the dog s expression You want to see him cock his ears or quickly move his head Usually he ll have a quizzical expression on his face This te...

Page 19: ... contact point if 1 the dog is not responding to the corrections particularly when he is distracted or excited 2 you are using the Companion to stop the dog when he is chasing something or 3 you use momentary stimulation for most of your corrections You may wish to decrease the the level of the contact point if 1 the dog appears increasingly concerned or anxious when corrected 2 you are correcting...

Page 20: ...llow to prevent this First if you are using the collar for reinforcing commands do not work the dog without the collar on until his habit of obeying your commands is established This way you don t put the dog in a position where he is likely to disobey a command and you can t correct him In other words consistency in reinforcing a command is what keeps your dog from becoming collar wise Second if ...

Page 21: ...ies of Tri Tronics Remote Trainers do not have two letter operating codes at all because they use a different radio system No interference resulting in unintended stimulation is possible between such units and the units such as the Companion that have two letter operating codes Other Interference Issues Occasionally other sources of RF radio frequency interference generate competing signals that c...

Page 22: ...acids alkalis solvents or abrasive tools for cleaning Contact Point Tightness The contact points on the collar can become loose Inspect the contact points for tightness each time you put the collar on your dog If the contact points need tightening use the plastic tool that comes with the Companion Battery Compartment Seal A good O ring in the collar battery cap is very important If the O ring beco...

Page 23: ...addition this product is designed and manufactured to operate within Federal Communication Commission FCC specifications It is a violation of FCC rules to modify this equipment Tri Tronics certifies this product to operate under Part 95 of FCC regulations Unauthorized modifications to your equipment could result in not meeting specifications and violating FCC regulations Adjustments should only be...

Page 24: ...ompanion is strongly supported by the scientific clinical data The Companion has two independent circuits that are designed to inhibit excessive electrical stimulation One is located in the transmitter the other is in the collar Like all other parts of our products these safety circuits receive special attention in Tri Tronics environmental reliability and quality analyses NOTE Your dog should be ...

Page 25: ...ou experience range problems try holding the transmitter away from your body Make sure your hand is not covering the top edge of the transmitter or you will shield the transmitter s internal antenna Page 14 Either you or the dog are shielded by a metal structure Metal fences or chain link dog enclosures screen doors buildings and metal structures will affect the transmission signal Operate the Com...

Page 26: ...llar is active but doesn t glow steadily when the stimulation button is pressed or it lights intermittently The transmitter lower rocker switch is set for momentary mode M When the transmitter is set on M it is normal for the LED to return to blinking slowly almost right away Move the rocker switch to C and test again The batteries in the collar and or transmitter need replacing When the batteries...

Page 27: ... Follow the recommendations in this booklet about batteries Page 4 PROBLEM 5 The LED on the transmitter doesn t light when the stimulation button is pressed The batteries in the collar and or transmitter are missing installed backwards of the wrong type or are fully discharged Follow the recommendations in this booklet about batteries Page 4 If you ve taken all the above steps and the problem seem...

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