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23
TRENDnet User’s Guide
TEW-832MDR / TEW-832MDR2K
Troubleshooting
Q: I typed
and
in my Internet Browser Address
Bar, but an error message says “The page cannot be displayed.” How can I access the
router management page?
Answer:
There is no router management page. TEW-832MDR/MDR2K is managed from the app.
You can download the app from Apple App Store and also from Google Play store by
searching for the app name
MESHnet.
.
Q: I am not sure what type of Internet Account Type I have for my Cable/DSL
connection. How do I find out?
Answer:
Contact your Internet Service Provider (ISP) for the correct information.
Q: I went through the Wizard, but I cannot get onto the Internet. What should I do?
Answer:
1. Verify that you can get onto the Internet with a direct connection into your modem
(meaning plug your computer directly to the modem and verify that your single
computer (without the help of the router) can access the Internet).
2. Power cycle your modem and router. Unplug the power to the modem and router.
Wait 30 seconds, and then reconnect the power to the modem. Wait for the modem to
fully boot up, and then reconnect the power to the router.
3. Contact your ISP and verify all the information that you have in regards to your
Internet connection settings is correct.
Q: I cannot connect wirelessly to the router. What should I do?
Answer:
1. Double check that the LED on the router is lit (white) indicating that the router is
operating normally without issue..
2. Power cycle the router. Unplug the power to the router. Wait 15 seconds, then plug
the power back in to the router.
3. Contact the manufacturer of your wireless network adapter and make sure the
wireless network adapter is configured with the proper SSID.
Federal Communication Commission Interference Statement
The device complies with Part 15 of FCC Rules. Operation is subject to the following two
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution:
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
Operations in the 5.15-5.25GHz band are restricted to indoor use only.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits
set forth for an uncontrolled environment. This equipment should be installed and operated
with minimum distance 20cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other antenna
or transmitter.