Transition Networks
TN-USB-FX-01 User Guide
33589 Rev. D
Page 20 of 25
Troubleshooting
If a problem or exception occurs, perform these steps.
1.
If you are connecting to a USB hub, make sure it operates at USB 2.0 speed.
2.
If your computer does not recognize the TN-USB-FX-01, make sure that the TN-USB-FX-01 is properly
inserted into the USB slot.
3.
For maximum performance, connect the TN-USB-FX-01 directly to a USB 2.0 port on your computer.
If you are connecting to a USB hub, make sure it operates at USB 2.0 speed and can provide the
required power for this device.
4.
If the TN-USB-FX-01 does not work properly, remove the TN-USB-FX-01, and then reinsert it into the
computer’s USB slot.
5.
Verify the
Connectors and LEDs
on page
5
.
6.
Verify the
7.
Verify the
on page
8.
Try the
Windows Driver Setup Program
(see below).
9.
Try the
Manual Windows Driver Update
(see below).
10.
In Windows Network Connections, check for the presence of the TN-USB-FX-01 device. In the
example below, the
Device Name is “LAN 3
- ASIX AX88772B USB2.0 Fast Ethernet Ada
pter”.
11.
See the
site for driver Readme files or the
12.
Contact TN Technical Support; see
on page
