Trane TCONT 800 Series Installation, Operation And Maintenance Manual Download Page 7

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BAS-SVX080B-EN

Creating Initial Customer Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–4

Initial Login to Trane Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7

Creating Additional Trane Connect Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–9

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B–1

Communication Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1

Output Points. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1

Force Return to Factory Defaults (Using 999) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2

Recovery (USB Memory Stick and 997 or 998) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2

Reload Application Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2

Firmware Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C–1

Symbio UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1

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Summary of Contents for TCONT 800 Series

Page 1: ...us and requires specific knowledge and training Improperly installed adjusted or altered equipment by an unqualified person could result in death or serious injury When working on the equipment observ...

Page 2: ...actices are important to the environment our customers and the air conditioning industry All technicians who handle refrigerants must be certified according to local rules For the USA the Federal Clea...

Page 3: ...st tr ru uc ct ti io on ns s I If f t th he er re e i is s a a r ri is sk k o of f e en ne er rg gi iz ze ed d e el le ec ct tr ri ic ca al l c co on nt ta ac ct t a ar rc c o or r f fl la as sh h t...

Page 4: ...ring DC Power to Symbio 800 16 Symbio 800 Power Supply Requirements 17 Direct Current Requirements for Symbio 800 and Peripherals 17 USB Port Power Requirements 18 Configuring the Symbio 800 for Commu...

Page 5: ...vent Log 38 Expansion Modules 40 TGP2 Programs 41 Unit 42 Ventilation 42 Cooling 42 Heating 42 About 42 Operating Modes 43 Data Graphs 43 Settings 47 Supply Fan VFD Bypass 48 Entering a Supply Fan VFD...

Page 6: ...ndars 66 Creating a Schedule 66 Alarm Configuration 67 Tools 67 BACnet Information 68 Firmware Upgrade 68 Programs 68 Resource Usage 69 System Logs 69 Installation 69 Regional Specifications 70 Symbio...

Page 7: ...Trane Connect Users A 7 Security A 9 Troubleshooting B 1 Communication Problems B 1 Output Points B 1 Force Return to Factory Defaults Using 999 B 2 Recovery USB Memory Stick and 997 or 998 B 2 Reloa...

Page 8: ...No ot te e The Symbio 800 is factory mounted on a variety of equipment and supports different displays TD7 or TD12 Installations have different facotry programming and slightly different Symbio UI scr...

Page 9: ...ms to the specifications shown in the following table Table 1 Specifications Storage Temperature 67 F to 203 F 55 C to 95 C Relative humidity Between 5 to 95 non condensing Operating Temperature 40 F...

Page 10: ...032 3 V backs up the internal real time clock over power fail Under normal operating conditions the battery life is 10 years N No ot te e When replacing the battery or closing the battery tray have th...

Page 11: ...m of 500 points are supported in any combination Factory mounted Symbio 800 controllers on air handlers do not use LLIDs N No ot te e Field installation of the Symbio 800 is not supported LEDs and the...

Page 12: ...green Data transmission L2 RX flickers yellow Data reception P3 communication L3 TX flickers green Data transmission L3 RX flickers yellow Data reception IMC IMC TX green Data transmission IMC RX yell...

Page 13: ...ore operation Flashing Red donE The controller is done performing the requested update and needs a manual restart Flashing Red HoLd The main program has crashed too many times in the last 24 hour peri...

Page 14: ...dating recovery image failed Flashing Red F86 Application exited abnormally Additional Ordering Options Additional ordering options are available for the Symbio 800 Tracer TD7 Operator Display order n...

Page 15: ...trol applications only The Symbio 800 s internal BACnet code module meets B BC compliance standards However the Symbio 800 controller is not certified as a B BC controller It is strongly advised not t...

Page 16: ...su ul lt t i in n d de ea at th h o or r s se er ri io ou us s i in nj ju ur ry y A Af ft te er r i in ns st ta al ll la at ti io on n e en ns su ur re e t th ha at t t th he e 2 24 4 V VD DC C p po o...

Page 17: ...booting with shorter but more frequent power losses Powering the Symbio 800 from a XM70 or XM90 Expansion Module is not advised If the max operating temp is 60 C or less the current draw for the Symbi...

Page 18: ...o erform a power budget if you have more than three external devices connected through the IMC Using the values from Table 5 p 18 calculate the power draw for all the components connected to the Symbi...

Page 19: ...network The three digit address setting is used as both the rotary switch value and the BACnet device ID For Trane BACnet TP systems the rotary switch value must be between 1 and 127 Although 0 0 0 is...

Page 20: ...2 1 1 0 3 8 Device ID Assignment for BACnet IP Devices Each unit controller must have a unique BACnet device ID Tracer SC SC automates the device ID assignment process for Trane unit controllers by ca...

Page 21: ...Data Acquisition Modbus RTU uses 2 wire TIA EIA 485 communications on the Symbio 800 P1 link The additional and terminals are used to make it easier to daisy chain wire additional Modbus TIA EIA 485 d...

Page 22: ...ow able to set up the Wi Fi connection Select the S Se et tu up p W Wi i F Fi i button The W Wi i F Fi i S Se et tu up p dialog opens 3 In the M Mo od de e section select H Ho os st t A Ac cc ce es ss...

Page 23: ...cessing devices on wired or wireless networks links Transferring configurations to controllers Modifying controller settings and configurations Modifying and overriding points Backing up controllers a...

Page 24: ...mples shown in this section are from an Intellipak rooftop unit TD7 The intent of this information applies to all unit types Supported Languages The display supports built in languages depending on th...

Page 25: ...n of User ID and Password the display will navigate to the home page Entering an invalid combination of User ID and password causes the display to show the error message T Th he e U Us se er r I ID D...

Page 26: ...trol Settings page The Operating Modes button navigates to the Operating Modes screen The Space Temperature Active or Discharge Air Temperature Active depending on configuration is displayed in the he...

Page 27: ...ilation components Touch this button to view the status of heating components Touch the information icon to view hardware part numbers and software version numbers Touch this button to access the adju...

Page 28: ...bottom of the TD7 screen will flash Press this alarm button to display all active alarms Some alarms will clear automatically and will be removed from this screen Other alarms require you to press the...

Page 29: ...BAS SVX080B EN 29 Figure 14 Active Alarms screen Figure 15 Historic Alarms screen U Us si in ng g t th he e T TD D7 7 o or r T TD D1 12 2 D Di is sp pl la ay y...

Page 30: ...nd edit custom reports Touch the R Re ep po or rt ts s button in the bottom display area to view the Reports screen The Reports screen contains the following buttons Custom Graphics Custom Report 1 Cu...

Page 31: ...he Custom Graphics screen with up to 12 Custom Graphic buttons is shown below Each button on the screen represents a custom graphic Custom graphics are published to the Symbio 800 Controller using Tra...

Page 32: ...ouch the S Sa av ve e button The Custom Report screen populated with your selected values appears 5 To view the items in the selected list touch a value in this list and use the up and down arrows to...

Page 33: ...ouch the E Ed di it t button on the Custom Report screen 2 Use the arrow buttons to locate the item to be reordered When located touch the item which will then be highlighted blue 3 Use the arrow butt...

Page 34: ...orts screen User Points Report Touch the U Us se er r P Po oi in nt ts s R Re ep po or rt t button to view the User Points Report screen which contains user created points for the unit controller Use...

Page 35: ...eleasing an Override Touch the Release Override button to release the current override This action returns you to the Override Summary screen N No ot te e If a point is under a higher priority control...

Page 36: ...s used to set the current value Multistate overrides with four or fewer states have similar screen functions as the binary override screen Touch a button in the override setting area to select a state...

Page 37: ...select a state Touch the A Ap pp pl ly y or S Sa av ve e button to retain your changes Figure 27 Multistate Override screen five or more states Setting Up a Temporary Override You can set up a tempor...

Page 38: ...matically default to Time Remaining The override icon indicates that a point override is in effect indefinitely The temporary override icon indicates that an override will expire after a specified dur...

Page 39: ...Log Point Alarm icons appear in the left most column of the Active Point alarms and Event Log screens They are identifiable by their shape and color shows the Event Log screen and commonly used functi...

Page 40: ...sponds by changing to blue and the alarms table re sorts according to the blue column heading By touching the blue column heading again the column will change the sort direction Severity Active alarms...

Page 41: ...on module S So of ft tw wa ar re e p pa ar rt t n nu um mb be er r This is the version number of the software running in the expansion module TGP2 Programs Touch the T TG GP P2 2 P Pr ro og gr ra am m...

Page 42: ...the Cooling button to view Cooling Circuit 1 and Circuit 2 level status information The data presented in this table is unit configuration dependent and is not shown in this document Heating Touch th...

Page 43: ...is controlling This number is typically entered at the factory but can be entered in the controller C Co on nt tr ro ol ll le er r P Pr ro od du uc ct t N Na am me e The controller product name will...

Page 44: ...on for example Heating Creating a Custom Data Graph 1 Navigate to the Data Graphs screen then touch one of the four Custom Data Graph buttons in the right column The Custom Data Graph screen appears 2...

Page 45: ...ton up to four selections are allowed 6 Touch the S Sa av ve e button The Edit Data Graph screen appears which reflects the selected values Figure 36 Adding data to the Custom Graph 7 Use the Edit Dat...

Page 46: ...button to display the new graph N No ot te e Depending on the sampling rate the custom data graph may be empty for several hours You can make changes to the way data is presented on the graph at anyti...

Page 47: ...anges The Keypad screen appears 4 Select a new value and then touch E En nt te er r to save 5 Repeat steps 2 through 4 until all preferred changes have been made Figure 40 Editing the Y Axis Settings...

Page 48: ...his is accomplished by interacting with the S Su up pp pl ly y F Fa an n B By yp pa as ss s M Mo od de e E En na ab bl le ed d button on the TD7 Display located under S Se et tt ti in ng gs s U Un ni...

Page 49: ...down active Ventilation Override Modes that have VAV Box Relay set to OFF have higher priority and the relay will be commanded OFF Although the user can request Unit Auto Mode from the display it will...

Page 50: ...Unit Off VOM A Supply Fan Speed Min Min Max Auto VOM A Relief Fan Dampers Off Closed Off Closed On Open All components are commanded off and closed VOM A Outdoor Air Damper Closed Closed Open VOM A V...

Page 51: ...charge Air Pressure Control VOM E Supply Fan Speed Auto Min Max Auto VOM E Relief Fan Dampers On Open Off Closed On Open Exchanges the air in the space with fresh air while performing duct VOM E Outdo...

Page 52: ...below when a component is placed into manual override a blue box with a white arrow indicator is shown at the top of the TD7 display To determine which components are in manual override control either...

Page 53: ...Override Auto Manual Gas Heat Staged Manual a Override Auto Manual Electric Heat Modulating a Manual Override Auto Manual Electric Heat Staged a Manual Override Auto Manual a Manual Override Control...

Page 54: ...Speed Status shown is in percent where 0 equates to fan Off min equates to fan operating at minimum speed and 100 equates to fan operating at maximum speed See and below for example fan motor command...

Page 55: ...l if a unit protection feature is active Terminating a Manual Override Event To terminate an active manual override event do one of the following Allow the M Ma an nu ua al l O Ov ve er rr ri id de e...

Page 56: ...tn ne es ss s Use the keypad to enter a new brightness number B Ba ac ck kl li ig gh ht t T Ti im me eo ou ut t Touch the B Ba ac ck kl li ig gh ht t T Ti im me eo ou ut t button to open the associat...

Page 57: ...ng the digit will appear red with a black border when finished touch A Ap pp pl ly y or S Sa av ve e Or tap the digit twice which opens the keypad screen where you can make date and time entries When...

Page 58: ...displays a countdown timer five to zero seconds Touch the screen anytime within the 5 second countdown to begin cleaning the screen each touch resets the 5 second countdown Log Out This button logs o...

Page 59: ...setup However the Symbio UI can be used by any technician at any time security may be necessary if a secured login was setup by the installer Every unit type has slightly different information on the...

Page 60: ...le 3 To assign a role to a user s click the box to the left of the user name then click A Ac ct ti io on ns s C Ch ha an ng ge e R Ro ol le e 4 Using the pull down menu select a new role for the user...

Page 61: ...d F Fr ro om m R Re eu us se e Users are prohibited from creating a new password by reusing their most previous password This can be extended beyond the most previous for heightened security The vali...

Page 62: ...or the notification class set to a value other than None Alarm Icons Alarm icons appear in the left most column of the alarms screen They are identifiable by their shape and color Table 17 TD7 alarms...

Page 63: ...the newest data A list of data logs can be accessed by clicking D Da at ta a L Lo og gs s from the left navigation menu From this page you can take action on a data log such as comparing or exporting...

Page 64: ...is configured Points can be sorted by Name Description or Value Users with permissions can view details configure delete and recycle points from the controllers communication interface Viewing and ed...

Page 65: ...nce again to communicate data via BACnet Modbus or LonTalk To view recycled points and restore points Creating a Data Log 1 Click P Po oi in nt ts s in left navigation pane 2 Navigate to Analog Binary...

Page 66: ...applied a red box outline will appear C Ca al le en nd da ar rs s For multiple dates and repeating patterns a calendar can be created which is then applied to the exception Calendars are used to group...

Page 67: ...le e d de ef fa au ul lt t value The schedule default value is applied to each day of the week and is the value that the schedule defaults to at 12 00 a m for any given day 7 Add events to the schedu...

Page 68: ...an as built backup Additionally the SD card can store approximately 10 more backups on a First in First out basis BACnet Information Information about the BACnet configuration is shown on this page Th...

Page 69: ...tem logs are an advanced informational files that may be requested by Trane Technical Support From the left navigation menu click T To oo ol ls s S Sy ys st te em m L Lo og gs s Installation These set...

Page 70: ...at were selected for the Symbio 800 during initial installation They cannot be edited Figure 62 Symbio 800 System Units Identification and Communications The Identification and Communications page all...

Page 71: ...icroSD for your Symbio 800 In addition you can enable and disable individual USB ports and safely unmount mass storage devices from the USB ports and microSD Figure 64 USB Ports and micoSD Licensing T...

Page 72: ...data This page is divided into two sections Regional Preferences and Data Display Units Figure 66 Defaults for User Preferences Application Defaults For setting the alarm capacity for Symbio 800 and h...

Page 73: ...Figure 68 SMTP Settings Priority Levels Priority levels establish a strategy used by the system to avoid conflicting control by giving precedence to applications with a higher level of priority Priori...

Page 74: ...74 BAS SVX080B EN Login Page On the Login page you can upload language packs and personalize your login page by adding background images Figure 70 Login Page S Sy ym mb bi io o U UI I...

Page 75: ...C Co on nn ne ec ct ti io on n T Ty yp pe e drop down list Then enter the Symbio 800 hardware serial numbers in the provided fields 3 In the O Ow wn ne er r A Ac cc co ou un nt t I In nf fo or rm ma a...

Page 76: ...or to an existing Symbio 800 in TIS Command Center mybuilding trane com 1 In TIS Command Center select the Symbio 800 facility and then click E Ed di it t F Fa ac ci il li it ty y S Se et tt ti in ng...

Page 77: ...r administrator for the facility This information is only required if setting up remote access for customers Only two customer Admins can be created for each Symbio 800 The Customer Admin user is the...

Page 78: ...enticate a new customer admin account 1 Upon receipt of the W We el lc co om me e t to o T Tr ra an ne e C Co on nn ne ec ct t e mail click on the activation link as shown below S Se et tt ti in ng g...

Page 79: ...account creation screen appears after clicking the activation link Enter and re enter a new password select a security question answer and select a security image that will be presented upon subsequen...

Page 80: ...to launch traneconnect com N No ot te e Customers who have more than one site will see a list of multiple sites S Se et tt ti in ng g U Up p T Tr ra an ne e C Co on nn ne ec ct t R Re em mo ot te e A...

Page 81: ...the desired device to connect to and click on the C CO ON NN NE EC CT T button under the LAUNCH DEVICE column A new browser tab displays a login page for the device Tracer Synchrony or Tracer Concierg...

Page 82: ...the upper right portion of the screen click C Cr re ea at te e N Ne ew w U Us se er r S Se et tt ti in ng g U Up p T Tr ra an ne e C Co on nn ne ec ct t R Re em mo ot te e A Ac cc ce es ss s f fo or r...

Page 83: ...he user requests the e mail be resent or wants to edit the user profile they click the appropriate icon located in the individual user list as shown below Security Symbio 800 network security can be e...

Page 84: ...e device may need to be replaced from the Tracer SC D De ev vi ic ce es s page A Al lt te er rn na at te e S So ol lu ut ti io on n If the device is set to the proper rotary address then another devic...

Page 85: ...e e This recovery process should only be done when in contact with Technical Support In the event the Symbio 800 becomes unresponsive you can attempt to recover it by following the instructions below...

Page 86: ...tool is no longer required to upgrade downgrade Symbio 800 and can be performed from the Symbio UI Navigate to the T To oo ol ls s page and select the F Fi ir rm mw wa ar re e U Up pg gr ra ad de e t...

Page 87: ...BAS SVX080B EN 87 N No ot te es s...

Page 88: ...or more information please visit trane com or tranetechnologies com Trane has a policy of continuous product and product data improvements and reserves the right to change design and specifications wi...

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