traegergrills.com
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How do I
remove the
auger if it
jams?
DANGER!
Turn the switch OFF (
O
) and disconnect the power cord.
CAUTION!
If the grill is still hot, allow it to cool thoroughly.
Remove any covers necessary to access the auger drive motor.
Remove the screw connecting the auger drive motor shaft to the auger shaft and the screw
retaining the auger bushing into the auger tube.
With a small pipe wrench or locking pliers on the auger shaft, turn the auger
counterclockwise. It will turn hard until it breaks free; then the auger will turn freely.
Remove the auger and clean all pellets, ash, or foreign objects from the auger, auger tube,
and firepot. (See instructions for proper handling and disposal of ash on page 19.)
Sand the outside surfaces of the auger with medium grit sandpaper. Check the inside of the
auger tube and sand it if needed. Vacuum the sanding grit out of the auger tube and firepot
when finished. Check that the auger rotates freely.
Reattach the auger shaft to the auger drive motor shaft.
Why does
my grill
fire go out
on SMOKE
setting?
There may be excess ash in the firepot which needs to be cleaned.
WARNING!
If the fire in the firepot goes out
while smoking and there are sufficient pellets
in the pellet hopper, it is important to follow
these steps. Failure to do so may cause a
hazardous “overfiring” of your grill due to
an excess of unburned pellets in the firepot.
DANGER!
Turn the switch OFF (
O
) and
disconnect the power cord. Allow the grill to
cool thoroughly. Open the door and remove
all food, the porcelain-coated grill grate, the
grease drip tray, and the heat baffle.
WARNING!
Remove all unburned pellets and
ash from inside and around the firepot. (See
instructions for proper handling and disposal
of ash in on page 19.)
Before replacing the heat baffle, grease drip
tray, and porcelain-coated grill grate, plug
the power cord into the appropriate grounded
electrical outlet and turn the switch ON (
I
).
Pellets should fall into the firepot and the hot
rod should begin to heat (it will start to turn
red).
CAUTION!
Do not touch the hot rod.
When flames start to come out of the firepot,
turn the switch off (
O
). Let the grill cool
down. Now you’re ready to place the heat
baffle, grease drip tray, and porcelain-coated
grill grate back into the grill. With the door
open, turn the switch ON (
I
) and turn the
temperature dial to SMOKE. In about 2
minutes, the pellets will ignite and whitish-
gray smoke will come out of the grill. After
the pellets have ignited, close the door and
turn the temperature dial to any cooking
setting desired.
If this does not fix the problem, contact
Traeger’s VIP-365 Customer Service
(see page 26) for assistance.
T02637_Pro_QVC_OM.indd 23
12/13/19 5:06 PM
