22
Question
Answer
Why won’t
my grill
ignite?
Verify power at the
electrical outlet.
If the power cord is connected to a GFCI (ground fault circuit
interrupter), check and reset if necessary.
Initiate start-up. If no ignition, see next answer.
DANGER!
Turn the switch
OFF (
O
) and disconnect
the power cord.
Remove the control and check the fuse on back. Replace the fuse
if blown. REINSTALL THE CONTROL.
Check the draft inducer fan and the auger drive motor for operation. If both are operating,
the hot rod needs to be replaced. If one or both are not operating, contact Traeger’s VIP-365
Customer Service (see page 26) for additional troubleshooting help or to place an order.
Verify that there are pellets in the pellet hopper. If this is the initial firing or the grill has
run out of pellets, allow sufficient time for the pellets to travel from the pellet hopper to the
firepot (can take up to 7 minutes).
Initiate start-up. See
“Initial Firing Instructions”
on page 10.
If there are still no pellets in the firepot, proceed to next answer.
If the auger drive motor is operating (check the small fan blade on the back of the motor), the
problem is in the digital control, which will need to be replaced. Contact your Traeger dealer
or Traeger's VIP-365 Customer Service (see page 26) to place an order.
Why are no
pellets being
delivered
into the
firepot?
If the auger drive motor
is
not
operating but
the draft inducer fan
is
operating, the problem is
in the auger system, which
will need to be checked.
With the switch OFF (
O
), locate the small fan blade on the back
of the auger drive motor.
CAUTION!
While watching the fan blade, turn the switch
ON (
I
). If the fan blade does not turn, turn the switch OFF (
O
).
This indicates a defective auger drive motor, and it will need to
be replaced. Contact your Traeger dealer or Traeger’s VIP-365
Customer Service (see page 26) to place an order.
If the fan blade turns a bit and then stops, continue watching
and turn the switch OFF (
O
). If the fan blade UNWINDS slightly,
this indicates a jam in the auger system which will need to be
cleared.
DANGER!
Turn the switch OFF (
O
) and disconnect the power
cord. Remove the pellets from the pellet hopper. Check for
foreign objects and wet or decomposed pellets, both of which
can cause a jam in the auger system. The auger will need to
be removed to clear a jam in the auger system. See “How do I
remove the auger if it jams?” section on page 23.
FREQUENTLY ASKED QUESTIONS
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