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Trouble Shooting:

Problem

Cause and Remedy

The green LED does not light when AC power 

supplied

• 

Check the AC line is properly connected to the smoke alarm.

• 

Ensure that the AC power is turned on.

The Red LED does not flash every 40s

• 

Ensure the Insulating sheet is pulled out

• 

Ensure that the AC power are properly connected.

Smoke alarm does not sound when tested

• 

Ensure the AC power are properly connected.

• 

Ensure the Insulating sheet is pulled out

• 

Turn off the AC power and clean the smoke alarm.

Low battery warning

• 

Replace a new smoke alarm.

Fault warning

• 

Clean smoke alarm. Wait 5 minutes.

Self test fault warning

• 

Press the TEST button at least 15s, then release.

False alarm

• 

Press the HUSH button to silence it.

• 

Clean smoke alarm device.

• 

Move the smoke alarm device to new location.

• 

Dust or insect contamination - vacuum around Smoke Alarm to remove 

web or insects or blow with cool air dryer to clear dust to prevent false 

triggering. 

Self test fault warning

• 

Ensure that the battery is not low voltage.

• 

Clean smoke alarm. Turn off the AC power. Wait 3 minutes, then turn on 

the AC power.

The alarm can’t interconnection alarm

• 

Check the Live, Neutral, Interconnection wires are properly connected

• 

Check the interconnected smoke alarm s are supplied from the same 

circuit.

If the problem still exists, please return to your electrical wholesaler.
If the unit is out of warranty, please replace another new alarm.

10 Year Manufacturer’s Warranty

This product has been manufactured to the highest quality standards.

This product is warranted to the original purchaser and is not transferable.

The product is guaranteed to be free from defects in workmanship and parts for a period of 10 Years from the 

date of purchase. Defects that occur within this warranty period, under normal use and care will be repaired, 

replaced or refunded. The benefits conferred by this warranty are in addition to all other rights and remedies 

of the consumer under Commonwealth, State and Territory laws in relation to the goods or services to which 

this warranty relates and Australian Consumer Law. Risk in regard to the product to be repaired shall at all 

times remain with the Purchaser. The warranty is given on the condition that the product to which it applies is 

used for the purpose and in the manner intended by its construction and for no other purposes whatsoever. 

GSM Electrical (Australia) Pty Ltd shall not be responsible for damage of any kind, caused by accidents, power 

surges, electrical storm damage, incorrect power current, infestation (vermin or insect), incorrect installation, 

incorrect electricity or plumbing installation, improper use of controls or failure to use the product in 

accordance with the operating instructions, general misuse or abuse or from normal wear and tear. Any 

attempt by an unauthorised person to repair or tamper with the equipment shall render the warranty 

null and void.

GSM Electrical (Australia) Pty Ltd’s liability under this warranty is limited to the replacement and/or repair of 

the defective parts within the warranty period and does not extend to installation or removal of the product. 

Acceptance of liability by GSM Electrical (Australia) Pty Ltd contained herein is to the exclusion of any other 

remedy whatsoever and howsoever arising in respect of any equipment to which it applies.

Disposal:

Waste electrical products and batteries should not be disposed of with your other household waste. 

The alarm is ideally suited for disposal within the waste electronic and electrical equipment (WEEE) 

recycling scheme. Please recycle where facilities exist. Check with your local authority, retailer or 

contact our Technical Support team for recycling/disposal advice as regional variations apply. Once 

the batteries are removed, the low battery warning chirp will stop. The batteries should always be 

removed before disposal.

10

Warranty

10

Warranty

Yr

Yr

Cleaning and Maintenance
Periodically apply the Test Procedure to test the alarm. Smoke Alarms are prone to dust and insect ingress which can cause false 
alarms. It is prudent to clean the smoke alarm periodically. The Smoke Alarm must be kept clean so that excess dust does not 
build up. Any insects or cobwebs in the vicinity of the Smoke Alarm should be promptly removed. Vacuum the outside of the 
Smoke Alarm to remove any dust build up. Do not spray any cleaning liquids directly onto the smoke alarm.

Alarm Memory Feature
In an interconnected group, only the LED on the triggered alarm flashes twice approximately every 20 seconds for 72 hours. This 
can be used to identify the triggered unit. 

Hush Mode
In the event of an alarm condition, pressing the HUSH button on the alarm unit will silence the alarm for approximately 10 
minutes. NOTE: Where multiple alarms are interconnected, the HUSH function WILL NOT OPERATE EXCEPT ON THE UNIT THAT 
THE ALARM WAS TRIGGERED FROM. The triggered unit can be identified by the RED LED flashing. 

Do Not Disturb Mode 
When the unit indicates a low battery alarm or internal fault, pushing the HUSH button will silence the alarm for 10 hours and 
the red LED will flash every 40 seconds 

Periodically apply the Test Procedure to test the alarm
 Smoke Alarms are prone to dust and insect ingress which can cause false alarm, it is important to clean the smoke alarm 
periodically. The Smoke Alarm must be kept clean so that excess dust does not build up. Any insects or cobwebs in the vicinity 
of the Smoke Alarm should be promptly removed. Vacuum the outside of the Smoke Alarm to remove any dust build up. Do not 
spray any cleaning liquids directly onto the smoke alarm. Replace the battery Audio and Visual Indication System 

Develop an Escape Plan
As part of your plan, all family members should know and/or practice: 
1. The two quickest ways out of each room 
2. How to exit from upstairs, for homes with a second storey. A rope or chain may be required. 
3. An agreed upon meeting place outside, such as the letterbox 
4. The sound of the smoke alarm and practice leaving your home when they hear it. 
5. A fire drill at least every six months including drills at nights. Practice allows you to test your plan before an emergency. You 
may not be able to reach your children. It is important that they know what to do! 

What to do if the Alarm sounds 
1. Alert any small children and elderly persons. 
2. Leave immediately by your plan of escape. Every second counts, so don’t waste time getting dressed or picking up valuables. 
3. In leaving, don’t open any inside door without first feeling its surface. If hot, or if you see smoke seeping through cracks, don’t 
open that door! Instead, use your alternate exit. If inside door is cool, place your shoulder against it, open it slightly and be ready 
to slam it shut if heat and smoke rush in. 
4. Stay close to the floor if air is smoky. Breathe shallowly through a wet cloth if p

ossible. 

5. Once outside, go to your selected meeting place and make sure everyone is there. 
6. Call the Fire Brigade on 000. 
7. Don’t return to your home until officials say that it is safe to do so. For further information on fire safety contact your local Fire 
Brigade.

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