TracPhone V3-IP User’s Guide
15
Getting Started
Service Activation
Before you can start using the TracPhone system, you need to activate
it for mini-VSAT Broadband service. To activate, fill out and submit
the appropriate form(s) available at
.
NOTE: You will need to enter the antenna and ICM serial numbers on the
form. You can find these numbers on the Support page of the TracPhone V3-
IP web interface or in the System Info LCD menu on the ICM’s front panel.
See
“Equipment ID Numbers” on page 108
.
Fax or e-mail the completed form(s) to KVH:
Fax:
+1 401 851-3823
E-mail:
Once KVH processes the form(s), activates your account, and registers
your product, you will receive an e-mail with the details of your new
service, including your vessel’s phone number.
Contacting the Satellite Airtime and Product Activation Department
If you have any questions, or would like to make a change to your
account, please contact KVH’s Satellite Airtime & Product Activation
Department via e-mail at
or by phone at:
Region
Phone Number
Europe & Middle East
+45 45 160 197
North & South America
+1 401.847.3327
Asia
+65 31584084
U.S. & Canada
866.399.8509 (toll-free)