background image

be aware, 

know where 

PT1 USER MANUAL GUIDE 2015

11

th

 & 12

th

 Floor, Centrepoint, Off Shaheed-e-Millat Expressway,

 Adjacent KPT Interchange, Karachi - 74900, Phone: (+92)-21-34390300,

UAN: (+92)-21-111-000-300, FAX: (+92)-21- 35316032

Email: [email protected], Website: www.tpltrakker.com/personal-trakking.html 

CORPORATE OFFICE

Summary of Contents for PT1

Page 1: ...th 12th Floor Centrepoint Off Shaheed e Millat Expressway Adjacent KPT Interchange Karachi 74900 Phone 92 21 34390300 UAN 92 21 111 000 300 FAX 92 21 35316032 Email info trakker com pk Website www tpltrakker com personal trakking html CORPORATE OFFICE ...

Page 2: ...sence in the market and remains the emphatic market leader today despite the presence of many competitors With the launch of Personal Trakking we re opening avenues to personal care convenience and peace of mind As the first of its kind we believe in pioneering in precise innovations that help you keep a watch on your loved ones YOUR PERSONAL TRAKKING DEVICE ...

Page 3: ...de and submitted it he is prompted by the application to send a request via SMS to TPL The user can either accept the request or cancel it Press Submit once completed Enter your phone number and the activation code sent to you via SMS Press Submit once completed Select the Personal Trakking tab from the screen to access Personal Trakking mobile application After completing the above steps the cust...

Page 4: ...and emergency contacts which would be mentioned at the back of the device All fields are mandatory The data for any field will not be saved until the user enters information for all the mandatory fields and clicks the Submit button The application will route the user to Personal Trakking s Services screen and display a pop up message upon successful completion of the process In case the internet co...

Page 5: ...direct the user to the Services screen of PT application If the user clicks on Get Device Location again he will have to re track the device and begin the process from Select Device drop down as tracked information from earlier will not be saved The user can click on the drop down list and select a device for adjusting its settings Clicking on Edit Device Profile button will route the user to the E...

Page 6: ...st settings for the device Each setting can be adjusted independently of the others The user can set interval time from drop down list by choosing from fixed options of 1 minute 2 minutes 5 minutes 10 minutes 15 minutes 30 minutes and 60 minutes The interval time would correspond the time in which the tracking device would request location updates By toggling On Silent Mode s switch button the app...

Page 7: ... apply The call can be made anytime provided the user has calling rights and sufficient credit in their phone account On clicking the message box the user would be able to send a short message less than 160 characters to TPL Trakker Customer Service Standard text messaging charges will apply In case of insufficient credit balance the user will not be able to send the message Text Call ...

Page 8: ...isplayed On clicking a device the application would display the battery status of that device both numerically as a percentage as well as a progressive bar A Red battery progress bar 20 charge indicates the need to charge Personal Trakking device For navigation among tabs Services My Devices About and FAQs tabs are present below which link to their respective screens My Devices ...

Page 9: ...g options Edit Device Profile Edit Device Settings By choosing the Edit Device Profile option you will be prompted to edit details from the following fields Name SIM Card Number IMEI Code Emergency contact numbers Please go through our security guidelines www tpltrakker com Q Why am I asked to set a PIN code at authentication A This pin code will be used to secure access to the application You will ...

Page 10: ...d device settings independently of each other by pressing Apply The update will be saved once Apply is pressed Q I want to understand something about the application and it s not in the FAQs What should I do A Please press on the Call button to talk to a customer support representative You can also text us by clicking on the Text button and our customer support representative will get in touch wit...

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