Toyota RAV4 PRIME 2021, Manual

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10-1. For owners
10-1.For owners Reporting safety
defects for U.S. own-
ers
If you believe that your vehi-
cle has a defect which could
cause a crash or could
cause injury or death, you
should immediately inform
the National Highway Traffic
Safety Administration
(NHTSA) in addition to noti-
fying Toyota Motor Sales,
U.S.A., Inc. (Toll-free: 1-800-
331-4331).
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds
that a safety defect exists in
a group of vehicles, it may
order a recall and remedy
campaign. However, NHTSA
cannot become involved in
individual problems
between you, your dealer, or
Toyota Motor Sales, U.S.A.,
Inc.
To contact NHTSA, you may
call the Vehicle Safety
Hotline toll-free at 1-888-
327-4236 (TTY: 1-800-424-
9153); go to
http://www.safercar.gov
; or
write to: Administrator,
NHTSA, 1200 New Jersey
Ave. S.E., Washington, DC
20590. You can also obtain
other information about
motor vehicle safety from
http://www.safercar.gov
.