Toyota 2014 Avalon Hybrid, Owner'S Manual, Page: 464 / 468

489
What to do if... (Troubleshooting)
AVALON_HV_U (OM41451U)
●
Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the
lock is set. Open the rear door from outside and then unlock the
child-protector lock. (
→
P. 136)
●
The function to prevent the electronic key from being left inside the
trunk will operate and you can open the trunk as usual. Take the
key out from the trunk. (
→
P. 118)
The rear door cannot be opened
The trunk lid is closed with the electronic key left inside