Toyota 2002 Camry, Owner'S Manual

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Toyota Maintenance and Repair Support
8
Collision Repair Parts
Insist on Genuine Toyota Quality
If you’re involved in a collision, you want your vehicle to be returned to its pre-
accident condition when repaired. To maintain your Toyota’s value, it’s important
to make sure it is repaired with Genuine Toyota Parts. Some repair shops and
insurance companies may suggest using imitation or used salvage parts to save
money. However, these parts do not meet Toyota’s high standards for quality, fit
and corrosion resistance. In addition, imitation and used salvage parts are not
covered by any Toyota warranty (see box below).
To maintain the appearance, performance and safety of your Toyota, make sure
only Genuine Toyota Parts are used for collision repairs. Protect your investment
— insist on Genuine Toyota quality.
Toyota warranty coverage remains intact when vehicle repairs are completed
with Genuine Toyota Parts. Toyota warranties do not cover imitation or used
salvage parts or any damage or failures caused by the use of such parts.
In Case of Accident, Be an Informed Owner
Toyota believes customers have the right to choose the types of parts used in the
repair of their vehicles. That’s why Toyota supports full disclosure by repair shops
and insurance companies regarding parts used for collision repair. The following
information is provided to help you understand the differences in the types of
parts that could be used in the repair of your vehicle.
General Information
“Collision repair parts” or “replacement crash parts” are the parts typically
replaced during the repair of a vehicle that has been damaged in a collision.
These parts include exterior sheet metal such as fenders, hoods, doors and
related components; and plastic components such as bumper covers and
lamp assemblies.