Toyota 1997 Avalon, Owner'S Manual

Page: 225 / 226

Part 9
Reporting safety defects for
U.S. owners
217
REPORTING SAFETY
DEFECTS FOR U.S.
OWNERS AND
UNIFORM TIRE
QUALITY GRADING
Reporting safety defects for
U.S. owners
Uniform tire quality grading
If you believe that your vehicle has
a defect which could cause a crash
or could cause injury or death, you
should immediately inform the Na-
tional Highway Traffic Safety Ad-
ministration (NHTSA) in addition to
notifying Toyota Motor Sales,
U.S.A., Inc.
(Toll-free: 1-800-331-4331).
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Toyota Motor
Sales, U.S.A., Inc. To contact NHTSA, you may either
call the Auto Safety Hotline tollfree
at 1-800-424-9393 (or 366-0123
in Washington D.C. area) or write
to: NHTSA. U.S. Department of
Transportation. Washington D.C.
20590. You can also obtain other
information about motor vehicle
safety from the Hotline.