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15

PhotoBooth Camera Bracket Installation and Alignment
Contacting TouchTunes Technical Support

Contacting TouchTunes Technical Support

If you need help with or have questions about this document, contact TouchTunes by:

using the e-mail links on the Contacts page on the TouchTunes Dashboard at

https://operator.touchtunes.com

calling TouchTunes 24/7 Service Hotline at 847-353-1954

To help us assist you more effectively with problem reports, this information may be required when contacting TouchTunes 
Support:

Jukebox model, such as Virtuo, Allegro MX-1, Ovation, Maestro II

Jukebox ID

the serial number of any component you believe to be defective

the date/time of the problem

actions performed immediately before the problem occurred

any additional comments

 

Copyright © 2012 TouchTunes Interactive Networks

TouchTunes Interactive Networks, Inc.

400 Sainte Croix Avenue, Suite 200 E
Montreal, Quebec,
Canada,   H4N 3L4

TouchTunes Interactive Networks, Inc.

3455 Salt Creek Lane, Suite 100
Arlington Heights, IL 60005
USA

Technical Support

847-353-1954
www.touchtunes.com

Summary of Contents for Photobooth

Page 1: ...the PhotoBooth Camera s White Balance Contacting TouchTunes Technical Support Required tools and equipment Measuring tape with a level Phillips head screwdriver including bit size No 1 Medium strengt...

Page 2: ...the metal chassis Whenever possible leave the camera laying on an anti static bag or anti static foam Leave the Virtuo plugged into an AC outlet with the power switch turned OFF Doing so places a gro...

Page 3: ...nplug the small PCB wire connected to the camera You will be replacing this tie wrap shortly so note how it is connected 6 Carefully remove the entire bracket assembly with the camera board still atta...

Page 4: ...by two small white nylon standoffs 9 Insert the 16mm screw in your kit into the bracket screwing it only a few rotations 10 Place the two washers included with your kit over the screws protruding fro...

Page 5: ...f the monitor with the two nuts removed in step 3 applying 10 lbf in of torque As you tighten the bolts ensure that the top of the camera s bracket is flush with the top of the rear panel 14 Connect t...

Page 6: ...ng bundle of wires 16 Restore AC power to the Virtuo and boot it up 17 Press the PWR button on the IO board to turn the touchscreen on as well NOTE Since you have not yet aligned the camera it is norm...

Page 7: ...ight a Virtuo mounted on a Virtuo Floor Stand will automatically be mounted at the correct height The top the Virtuo bracket should be 65 inches from the floor The correct height is necessary to avoid...

Page 8: ...lign the PhotoBooth camera you must use the Video Capture Test utility on the Operator menu On the I O board press the Manager button to activate the Operator Menu 3 From the Main menu select HARDWARE...

Page 9: ...mounting the bracket in Installing the PhotoBooth Camera Bracket Step 10 4 Put a mark on the floor 47 inches away from the wall plus or minus half an inch centered with the Virtuo 5 Using a tape measu...

Page 10: ...cket until you see the 47 inch mark from the floor plus or minus half an inch at the bottom of the preview area Turning this screw bends a small metal plate which may not rebound if you pass the 47 in...

Page 11: ...Note The camera lens and the aperture on the exterior of the Virtuo door should align more and more as you adjust the camera screw using the method above 7 When you are satisfied with the settings app...

Page 12: ...hotoBooth camera firmware is available for your camera the UPGRADE FIRMWARE button will be available If the PhotoBooth camera is running the latest firmware version the UPGRADE FIRMWARE button will be...

Page 13: ...1954 Now that you have installed aligned and updated the PhotoBooth camera s firmware you must set the camera s white balance to optimize the coloration of its images NOTE If the location generally o...

Page 14: ...t The entirety of the red square should be filled onscreen by your sheet and you should be reflecting the ceiling light towards the camera 4 You will be prompted onscreen as necessary until the calibr...

Page 15: ...oblem reports this information may be required when contacting TouchTunes Support Jukebox model such as Virtuo Allegro MX 1 Ovation Maestro II Jukebox ID the serial number of any component you believe...

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