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Contacting TouchTunes

5

Contacting TouchTunes

If you need help with or have questions about this document, contact TouchTunes by:

• Using the email links on the Contacts page on the TouchTunes Dashboard at 

https://operator.touchtunes.com

.

• Calling TouchTunes 24/7 Service Hotline at 847-419-3300.

To help us assist you more effectively with problem reports, the following information may be required 
when contacting TouchTunes Support:

• Jukebox ID and model (e.g., Virtuo, Allegro MX-1, Allegro, Ovation, Maestro

 II

).

• The serial number of any component you believe to be defective.
• The date/time of the problem.
• Actions performed immediately before the problem occurred.
• Any additional comments.

If you require assistance with this or any other TouchTunes product, please call or email technical support. 
We value your comments.

Summary of Contents for DA950-U

Page 1: ... R OVER 2 OVER 1 L R BASS BOOST 3 CH MODE SUBWOOFER IN THROUGH INPUT REFER TO YOUR INSTRUCTION MANUAL FOR PROPER INSTALLATION OPERATING PROCEDURES AND DETAILED INFORMATION ABOUT CONNECTIVITY AND FEATURES INCORRECT WIRING MAY RESULT IN DAMAGE AND OR POOR PERFORMANCE 3 CH MODE 4 CH MODE POWER AMP 2 POWER AMP 1 3 CH MODE BASS BOST ZONE 1 3 CH ZONE 1 SPEAKERS ...

Page 2: ...publication may be reproduced stored in any retrieval system or transmitted in any form or by any means electronic mechanical recording or otherwise without prior written consent of TouchTunes Interactive Networks Changes are periodically made to the information herein these changes will be incorporated into new editions of this publication TouchTunes may make improvements and or changes in the pr...

Page 3: ...tructions 2 Contacting TouchTunes 5 2 Hardware Overview and Installation 7 Overview 7 Features 8 Connectors and Controls 9 Speaker Wiring Guide 11 Software Audio Settings 13 3 Configurations 15 General Considerations 15 Allegro MX 1 MX 1v 16 Ovation Ovation II 18 Virtuo Floor Stand 19 PerforMax Quad 20 PowerPack 725 21 ...

Page 4: ...iv ...

Page 5: ...and TouchTunes technical support and field service personnel It explains how to install and use the TouchTunes DA950 U digital audio amplifier This amplifier features The DA950 U is a drop in replacement for all existing configurations of the DA415 amplifier The DA950 U amplifier can be used as a 3 channel amplifier to power a subwoofer and stereo satellites or a 4 channel amplifier to power two s...

Page 6: ...d the following important safety instructions before proceeding with product installation Part No Description Quantity 700720 001 DA950 U amplifier 1 300615 035 AC power cable 1 100000 001 Euroblock connectors pre installed in their sockets on the DA950 U 3 900701 001 This document 1 The Lightning Flash with arrow head symbol within an equilateral triangle is intended to alert the user to the pres...

Page 7: ... to constitute a risk of electrical shock Do not remove the cover or back There are no user serviceable parts inside Servicing must be performed by qualified personnel only WARNING The speaker output of this unit can exceed 10 Watts and could be a shock injury Connection to speakers should be performed by a skilled person in compliance with local building codes Class 2 wiring is required for speak...

Page 8: ...ng walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Only use attachments accessories specified by the manufacturer Unplug this apparatus during lightning storms or when unused for long periods of time Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as powe...

Page 9: ...assist you more effectively with problem reports the following information may be required when contacting TouchTunes Support Jukebox ID and model e g Virtuo Allegro MX 1 Allegro Ovation Maestro II The serial number of any component you believe to be defective The date time of the problem Actions performed immediately before the problem occurred Any additional comments If you require assistance wi...

Page 10: ...6 Introduction ...

Page 11: ...n overview of the DA950 U amplifier and explains important installation procedures Topics Overview Features Connectors and Controls Speaker Wiring Guide Overview The TouchTunes DA950 U is a Class D digital audio amplifier that uses Bang Olufsen ICEpower technology ...

Page 12: ...2 1W Signal to noise ratio 100dB A weighted Two balanced inputs supporting daisy chaining 4 Channel mode Two stereo outputs full range 3 Channel mode One stereo output midrange and high frequencies and one bass output low frequency AC line voltage and frequency configurations 100 to 120V AC 4 ohm minimum stereo per channel 125W 8 ohm per channel 65W Benefits of the DA950 U amplifier include Drop i...

Page 13: ...t protection mode or thermal protection mode 4 Balanced audio input output connectors Zone 1 Two RJ45 connectors are provided to connect the DA950 U to other audio equipment via standard category 5 cable Wired in parellel One should be used as input and the other can then be used as a thru connection Only used in 4 channel mode 5 Balanced audio input output connectors Zone 2 Two RJ45 connectors ar...

Page 14: ...5 Cable Wiring 6 Zone 1 speaker outputs The two connectors are wired in parallel Provides two channels stereo of output making it easy to wire up to two speakers per channel for a total of four speakers 125W 4 ohms per channel 7 Zone 2 speaker outputs Provides two channels stereo of output 125W 4 ohms per channel Only used in 4 channel mode 8 Bass channel audio output connector Provides audio out ...

Page 15: ...use overcurrent protection to activate Furthermore if 8 ohm speakers are to be used they must be wired in parallel in order to provide a 4 ohm load to the amplifier This will ensure full power is obtained from the amplifier CAUTION Always check the impedance of your speaker setup before connecting it to the DA950 U amplifier Some setups have lower impedance than what the amplifier can support whic...

Page 16: ...ations Connecting Rows 1 and 2 in Parallel 4 0 ohms total for this combination Power over 4 ohms 125W channel Example 2 Standard 6 Ohm Speakers This example illustrates wiring of standard 6 ohm speakers maximum 4 per channel for a total impedance load of 6 ohms Requires setting 4 channel mode on the DA950 U Standard 6 Ohm Speakers Wiring Row series impedance specifications Row 1 2 speakers in seri...

Page 17: ...vels for optimal sound across music genres Bass Boost There is a bass boost setting on the DA950 U and there is also a Bass Boost setting on Virtuo as well as an equivalent setting labeled DSP EQ on some JCB based Gen3 jukeboxes You should not turn both the amplifier bass boost and this software setting ONat the same time unless specifically indicated by TouchTunes Having both settings turned on c...

Page 18: ...14 Hardware Overview and Installation ...

Page 19: ...ed to power full range speakers no subwoofer 4 channel mode should be used Bass Boost mode should only be used with the Virtuo Floor Stand acoustics or with the PowerPack 725 or other speaker systems as specified by TouchTunes Activating this mode for non indicated speakers could lead to degraded sound quality and even damage to the connected speakers For configurations that predate Virtuo the sch...

Page 20: ...t hold the amplifier in place 4 Pull the DA415 out of the jukebox 5 Set the switches on the DA950 U to 3 channel and Bass Boost OFF 6 Place the DA950 U into the position previously occupied by the DA415 7 Fasten the DA950 U using the screws you just removed from the DA415 8 Reconnect all the cables a Euroblock b Subwoofer wire c Power cable d CAT 5 RJ 45 cable connector coming from JCB computer to...

Page 21: ...ied by the DA415 7 Fasten the DA950 U using the screws you just removed from the DA415 8 Reconnect all the cables a Up to 2 euroblocks to reproduce the previous configuration connect one into one of the Zone 1 connectors and one into the Zone 2 connector b Power cable c CAT 5 RJ 45 cable s connector s coming from JCB computer 9 Check that the switches on the amplifier are set to 4 channel and Bass...

Page 22: ... occupied by the DA415 7 Fasten the DA950 U using the screws you just removed from the DA415 8 Reconnect all the cables a Up to 2 euroblocks to reproduce the previous configuration connect one into one of the Zone 1 connectors and one into the Zone 2 connector b Power cable c CAT 5 RJ 45 cable s connector s coming from JCB or MJS computer 9 Check that the switches on the amplifier are set to 4 cha...

Page 23: ...the DA950 U into the position previously occupied by the DA415 8 Fasten the DA950 U using the screws you just removed from the DA415 9 Reconnect all the cables a Up to 2 euroblocks to reproduce the previous configuration connect one into one of the Zone 1 connectors and one into the Zone 2 connector b Power cable c 1 or 2 CAT 5 RJ 45 cable s connector s coming from Virtuo zones 2 3 10 Check that t...

Page 24: ...the position previously occupied by the DA415 on the panel then fasten using the screws you removed at step 5 8 Fasten the panel with the DA950 U to the bass box using the screws you removed at step 4 9 Reconnect all the cables a Up to 2 euroblocks b Subwoofer cable c Power cable d CAT 5 RJ 45 cable connector coming from jukebox into zone 1 input Note Some wires may have to be moved on their eurob...

Page 25: ...A950 U to 3 channel and Bass Boost ON 7 Position the replacement DA950 U into the spot previously occupied by the original DA950 U 8 Fasten the replacement DA950 U using the screws you just removed from the original DA950 U 9 Reconnect all the cables a Up to 2 euroblocks b Subwoofer cable c Power cable d CAT 5 RJ 45 cable connector coming from jukebox into zone 1 input 10 Check that the switches o...

Page 26: ...22 Configurations ...

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Page 30: ...ouchTunes Interactive Networks Inc 400 Sainte Croix Avenue Suite 200 E Montreal Quebec Canada H4N 3L4 TouchTunes Interactive Networks Inc 3455 Salt Creek Lane Suite 100 Arlington Heights IL 60005 USA Technical Support 847 353 1954 www touchtunes com ...

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