background image

52

Check if 

seat sensor A

 is having trouble detecting 

whether or not a person is seated on the NEOREST. 

Page 17

Is 

seat sensor A

 covered with dirt or water? 

Remove dirt from the sensor

Page 10, 17

Push                  again to set auto flush to ON. 

Auto flush is
unavailable

[

ON

OFF ]

The auto flush feature
has been set to off

[ ON 

OFF 

]

[ ON 

OFF 

]

Auto open/close is 
set to OFF. 

Page 37

Seat and lid fail
to open/close 

Can you open/close the
seat and lid with
the remote control?

The seat and lid are 
not properly installed.

Install the seat and lid properly. 

Page 25

Page 23

Page 26

Lid auto open 
fails 

Push                    again on the remote control to turn the 
auto open/close feature ON.

Push          on the remote control.

Seat sensor B may not detect a person when it is 
obstructed, dirty or wet. Make sure the seat sensor is 
unobstructed, clean and dry.

The toilet bowl lid will not open automatically for the next 2 
seconds after it has been closed manually. 

Page 50 

The signal from the 
remote control is not
being received. 

Check the steps in 

the “Check this on the remote 

control” secton.

.   

Page 28, 29 

Page 17, 26

Seat and lid auto 
close failed

If a person has been within 1ft. (30cm) of the NEOREST 
for more than 6 seconds and then moves away, the 
seat and lid will automatically close 90 seconds later.
If a person continues to stay with in 1ft. (30cm) of 
the NEOREST, the lid will not close automatically. 

If the seat sensor A  is obstructed, dirty or wet, it may 
continuously detect a “person.” Make sure the seat 
sensor is unobstructed, clean and dry. 

[

ON 

OFF ]

Displays                    

Displays                    

When the power plug is inserted in the outlet, the soft light will 
flash for somwhere between 10 seconds to a minute. During this 
period, the seat sensor A is initializing. The auto lid open/close 
feature will not function unitl the sensor is done initializing, but the 
lid and seat can still be operated using the remote control.

Is the soft light 
flashing?

Deodorizer does
not work 

Can the deodorizer 
be heard when the 
seat sensor detects
someone sitting on 
the NEOREST?

Flushing (continued) 

Seat and lid open/close 

Deodorizer, energy saver 

Problem

Solution

Check                        Result (cause)

Problem

Solution

Check                        Result (cause)

Problem

Solution

Check                       Result (cause)

Push                .    .  Does
the remote control 
display change to
                         ?

Displays                    

No 

No 

[

ON

OFF ]

Push                        . 
Does the remote control 
display change to
                         ?

When the room temperature is over 86

°

F (30

°

C), the sensor 

can not detect the person because the temperature difference is 
too small. If this is the case, use the remote control. Push
on the remote control.

Yes

[

ON

OFF ]

Push                        . 
Does the remote control 
display change to
                         ?

Auto open/close is 
set to ON. 

[ ON 

OFF 

]

Auto open/close is 
set to OFF. 

[

ON 

OFF ]

Displays                    

Displays                    

Auto open/close is 
set to ON. 

Page 25

Push                    again on the remote control to turn the 
auto open/close feature ON.

No

Summary of Contents for NEOREST 550

Page 1: ...Soft Light Routine Cleaning Seat Lid open close Checking cleaning power plug Flushing Cleaning deodorizer filter Specifications Cleaning the wand Energy Saving Feature Cleaning the toilet bowl Using...

Page 2: ...sound or smell Smoke from the product Abnormal heat Clogging In the following cases pull out power plug and close the water shuttoff valve Continuing to using the product when it is showing signs of...

Page 3: ...loth to clean it Do not Do not Do not Do not Beware of warm scalding Children or elderly people who have trouble adjusting the temperature settings Sick or disabled users who do not have freedom of mo...

Page 4: ...nd bodily waste If the toilet bowl is blocked the room will be flooded with dirty water Do not bend or twist the water supply hose Water leakage may result See page 43 for maintaining water filter If...

Page 5: ...t if it has a damaged cord or plug if it is not working properly if it has been dropped or damaged or dropped in water Return the product to a service center for examination and repair 4 Keep cord awa...

Page 6: ...rounding wire instructions are not completely understood or if in doubt as to whether the product is properly grounded This product is factory equipped with a specific electric cord and plug to permit...

Page 7: ...e to the product Do not lean against the lid Keep radio receivers away from the NEOREST If there is a thunderstorm unplug the NEOREST Color change irregular temperature remote control malfunction and...

Page 8: ...rolled flush Flushes the toilet via remote control Removes the toilet bowl odors Open or close the seat and lid with the remote control Sensor A detects heat and automatically opens closes the lid whe...

Page 9: ...n Wand can clean itself completely when it extends or retracts Seat buttons and other frequently touched parts are treated with an antibacterial coating Wand cleaning button Used to extend the wand fo...

Page 10: ...eatures POWER FLUSH CLEANSING F F O N O F F O N O REAR ON OFF FRONT Soft Page 40 Page 15 36 Page 15 Page 26 Page 17 Page 41 Page 41 42 Page 40 Page 17 26 Page 43 44 Page 26 See Page 21 22 Full flush O...

Page 11: ...Page 43 44 Page 56 Page 28 46 Cover Top unit water shutoff valve Drain valve water filter Remote control signal receiver Soft light Regulation lever Seat cushion Manual flush knob Deodorizer cartridg...

Page 12: ...n antibacterial coating OPEN Front Do not use these 4 buttons Clock adjustment Energy saver Auto setting Temperature Lid Seat open close Water temperature Seat temperature Dryer temperature Flush ON O...

Page 13: ...on the remote control Insert 3 batteries properly Close the battery cover About batteries When relpacing batteries use new batteries When the remote control is not used for a long period of time pleas...

Page 14: ...sh on the remote control 2 3 While the time is flashing push on the remote control to change the hour While the time is flashing push on the remote control to change the minute 4 5 The time can now be...

Page 15: ...t of the side panel and pull in the direction shown below 1 2 3 Open the water shutoff valve completely in the direction shown below Fully open to the right Fully open to the right Pull from the rear...

Page 16: ...h the remote control Wand position Water pressure Adjust the pressure to one of the 5 levels Adjust the position to one of the 5 levels Display Cleaning See Page 17 Rear cleansing Activates the rear c...

Page 17: ...may degrade depending on how it is used Please push and on the top unit controls to begin cleansing Caution When the remote control batteries are dead Additional amenities 17 Get up from the seat Lea...

Page 18: ...rns on Lamp on Water temperature buttons 5 temperature levels Water temperature Seat temperature buttons Top unit display When the heater is ON the SEAT lamp will turn on The clock display will return...

Page 19: ...top unit receives the signal Beep when the temperature is set to High B B 1 The setting has been changed The beeping features is disabled The clock display resumes Dryer temperature 19 5 temperature l...

Page 20: ...er When the top unit receives the signal from the remote control it will give a Bik sound Open the remote control cover and push 2 3 1 Close the remote control cover and push again If the deodorizer i...

Page 21: ...Light Medium Light Medium Light Medium Light Medium Light Stop switch Amenities Use Push on the remote control for 10 second or more Push it untill the display starts flashing Confirm this All fields...

Page 22: ...ntrol are flashing The top unit will beep when it receives the signal from the remote control Close the remote control cover and push again The setting has been changed The soft light is disabled The...

Page 23: ...tance use the remote control The lid auto open close feature is initially set to ON Approach the toilet bowl 1 The lid opens automatically The lid closes automatically The seat and lid close automatic...

Page 24: ...ing time from 90 seconds to 60 seconds The top unit will give out a Bik when it receives the signal from the remote control 3 To restore the waiting time to 90 seconds repeat the steps above Current t...

Page 25: ...switch When the top unit receives the signal from the remote control it gives out a Bik 3 Open the remote control cover 1 The remote control display shows OFF 2 The remote control display shows This i...

Page 26: ...two flush modes Remote flush Auto flush modes On the remote control display shows AUTO LID OPEN CLOSE IS OFF The NEOREST uses 2 seat sensors FLUSH Push or Full flush For solids Light flush For liquid...

Page 27: ...be disting uished by the amount of time spent flushing Full Flush over 30 seconds The NEOREST auto flushes only when a person has been standing in front of it for more than 6 seconds When a person si...

Page 28: ...knob to the near side 1 2 The water in the bowl is flushed The bowl refills with water See page 15 46 Far side Far side Near side Near side OFF ON Clean panel 1 2 Open the cover Open the cover When th...

Page 29: ...l toggle AUTO FLUSH IS OFF is shown AUTO FLU ON OFF ON flashing OFF ON Current time Push again on the remote control The setting has been changed The auto flush is disabled The clock display resumes C...

Page 30: ...bout when it is being used and determines the ideal periods to automatically reduce the seat temperature based on that data See page 33 34 for auto saver The auto saver sets itself from 9 30am to 7 00...

Page 31: ...on Flashing THE ENERGY SAVER IS SET FOR 6 HOURS is shown 1 00 AM 6H Using the time saver 1 Open the remote control cover Set the required starting time 1 00am then push on the remote control 1 2 3 Ex...

Page 32: ...e control cover Open the remote control cover 1 2 Pushing the button repeatly will cause the display will toggle from 3H 6H 9H and OFF Select the appropriate time period Push Push twice 3 To change th...

Page 33: ...o 79 F 26 C when it doesn t expect to be used The seat will begin re heating immediately if someone begins to use it during this period AUTO TIMER is shown on the remote control display 10 00 AM Using...

Page 34: ...THE AUTO ENERGY SAVER IS OFF will be shown on the remote control display Disabling the auto saver 1 Open the remote control cover Press the of the remote control to set the timer to the time for start...

Page 35: ...abrasive detergent metal brush abrasive nylon scrubber Ceramic parts Scrubber nylon scrubber cleanser grounding power rough detergent thinner benzene clorine detergent strong alkaline chemical Metal...

Page 36: ...oft light will flash and auto open close feature will not be avialable However the seat and lid can still be actuated using remote control Seat and lid removable Water shutoff valve Power plug Wand De...

Page 37: ...th water and a thin neutral detergent to clean Then use a soft damp cloth wet with water only to remove the detergent Caution If toilet detergent is used in the toilet bowl keep the toilet and the lid...

Page 38: ...it seat and lid Lift the seat as shown in the figure and pull it upward Do not pull it at an oblique angle or apply excessive force Damage may result See page 37 for cleaning instructions About 3 in T...

Page 39: ...rce The seat cord should not be twisted To install the lid postion it vertically as shown and then lower it onto the pins If the lid and pins are vertical the seat should easily slide into place Do no...

Page 40: ...e cleaning 4 Do not completely remove the deodorizer filter Clean the deodorizer filter if an odor becomes present Please clean the power plug every month Use a dry cloth to clean off any dirt on the...

Page 41: ...the wand Cleaning the toilet bowl 1 Open the remote control cover Use a soft cloth wet with water to clean the nozzle Do not use excessive force to pull push or press the nozzle A damage may result Wa...

Page 42: ...ing in the middle of the rinse cycle See page 15 and 44 for instructions on how put on the side panels When detergent is used to clean the toilet bowl rinse it off soon as possible within 3 minutes Ke...

Page 43: ...Turn right Turn left Turn right Turn right When the flush becomes weak clean the water supply filter and the drain valve water filter Do not attempt to remove the water supply filter if the water shu...

Page 44: ...ide panel Water supply filter Restore the parts in their position original use the special tool to fasten the filter cap Confirm there is no leakage from the water shutoff valve and pipe Clean off any...

Page 45: ...datory Close the cover Turn left Turn right Cloth Drain valve water filter Drain valve water filter Screw driver Screw driver Remove Cover Cover When cleaning the drain valve water filter Use water on...

Page 46: ...e NEOREST use the manual flush knob If the water level is too low in the toilet bowl after the bucket is poured add more water The water prevents odors from coming out of the sewer pipes through the t...

Page 47: ...itions may cause product damage Enabling antifreeze mode When the top unit receives the OFF signal from the remote control it will Beep Open the remote control cover 2 1 To cope with freezing conditio...

Page 48: ...ater filter screw driver Cover Remove 3 Stagnant water may cause skin irritation or may damage the product Drain out the water to prevent this If the unit is moved to another location you should drain...

Page 49: ...ater flows out from the top unit into the toilet bowl It will take 10 seconds for the water to drain out completely 5 6 4 Drain the water from in the wand 3 3 Fasten the filter cap firmly A loose wate...

Page 50: ...e remote control See Page 13 See Page 12 50 Water supply on the floor Is the POWER light on If the POWER light is on If the POWER light is not on Are other lights besides the POWER light If the ENERGY...

Page 51: ...er supply filter Seat sensor A will keep detecting a person if it is covered by an obsticle Please remove the obstacle Water does not flow or spray is very weak Page 17 26 Page 27 Page 15 Page 46 Page...

Page 52: ...s to stay with in 1ft 30cm of the NEOREST the lid will not close automatically If the seat sensor A is obstructed dirty or wet it may continuously detect a person Make sure the seat sensor is unobstru...

Page 53: ...he remote control batteries recently been replaced The setting is reset when the batteries are replaced or taken out Please set timer saver or auto saver again Auto saver does not work Push Is AUTO EN...

Page 54: ...oached the NEOREST If the remote control batteries are replaced the auto open close feature returns to it s defaul setting of ON Set the auto open close feature to the user s preference Auto flush ret...

Page 55: ...ual average energy saving mode 4 persons family 2M 2F 12 uses per day room temperature 59 F 15 C water temperature 59 F 15 C As for timer saver the average time of use set by timer in a family is calc...

Page 56: ...Install the deodorizer cartridge 2 Install the new deodorizer cartridge 1 2 Please don t remove the antibacterial filter Insert the cartridge firmly in its original place Push in the 2 places shown t...

Page 57: ...C 2 999 2D 9 9 E 8 3 F 06 0 0 C 70 G 0 0 0C0 0 0 7H C0 A 707 70 G0 0 0I A0 0C07 A G 0 0 0 G0 0 G 0 B B 0 7 B 0 70 0 0J 0 7 C 0 0I 0 0 07 G 0 0 B G 0 7 0 0C A B 0 G 0 B 0 0I 0 0 0 B 07 G A0 0A0 3 0 G 0...

Page 58: ...58 Notes...

Page 59: ...Notes 59...

Page 60: ...ST 550 occasionally Is the power plug abnormally hot Is the power plug covered with dust Is the outlet loose Is your NEOREST 550 operating differently than usual In case anything is abnormal contact T...

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