Toshiba W30DT User Manual Download Page 1

Page: 1 / 114

User's Manual

W30t/W30Dt

Summary of Contents for W30DT

Page 1: ...User s Manual W30t W30Dt ...

Page 2: ...ating mode 2 2 Using your computer for the first time 2 3 Turning off the power 2 11 Chapter 3 The Grand Tour Front with the display closed 3 1 Left side 3 2 Right side 3 3 Back 3 4 Underside 3 5 Front with the display open 3 5 Internal Hardware Components 3 8 Intel Display Power Saving Technology 3 10 Power Condition Descriptions 3 11 Chapter 4 Operating Basics Operating in Tablet Mode 4 1 Using ...

Page 3: ...dia Player by sMedio TrueLink 5 13 TOSHIBA PC Health Monitor 5 14 TOSHIBA Setup Utility 5 15 System Recovery 5 16 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 13 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 2 Information for Wireless Devices 7 3 Legal Footnotes 7 13 Index User s Manual iii ...

Page 4: ...ital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructions and descript...

Page 5: ...n this manual may be trademarks or registered trademarks of their respective companies Regulatory Information FCC information FCC notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a...

Page 6: ...device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 Telephone 949 583 3000 This information is only applicable for the countries regions where it is required EU Declaration of Conformity This p...

Page 7: ...than the above mentioned Residential commercial and light industry environments For example the following environments are not approved Industrial Environments e g environments where a mains voltage of 380 V three phase is used Medical Environments Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are...

Page 8: ...tes les exgences du Règlement sur le matériel brouileur du Canada Following information is only valid for EU member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The ...

Page 9: ...t stick depending on the country and region where you purchased REACH Compliance Statement The new European Union EU chemical regulation REACH Registration Evaluation Authorization and Restriction of Chemicals entered into force on 1 June 2007 TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according ...

Page 10: ...IS LICENSED UNDER THE AVC THE VC 1 AND MPEG 4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER FOR I ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS VIDEO AND OR II DECODING AVC VC 1 AND MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH...

Page 11: ...t be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARR...

Page 12: ...met 1 Redistributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software mu...

Page 13: ...energy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep Mode which shuts down the system and display within 15 minutes of inactivity in AC power mode TOSHIBA recommen...

Page 14: ...ce such as an electric blanket or heater Never cover or block the air vents including those located at the base of the computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents Always provide sufficient space around the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor dam...

Page 15: ...r can become hot when in use but this condition does not indicate a malfunction If you need to transport the AC adaptor you should disconnect it and let it cool before moving it Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as thi...

Page 16: ...ction could result in damage to computer computer failure or loss of data Never transport your computer with any cards installed this may cause damage to either the computer and or the card resulting in computer failure Always use a suitable carry case when transporting the computer When carrying your computer be sure to hold it securely so that it does not fall or hit anything Do not carry your c...

Page 17: ... do not follow instructions A caution informs you that improper use of equipment or failure to follow instructions may cause data loss equipment damage or may result in minor or moderate injury Please read A note is a hint or advice that helps you make best use of your equipment User s Manual 1 14 ...

Page 18: ...rd Dock AC adaptor and power cord 2 pin plug or 3 pin plug Documentation Quickstart Instruction Manual for Safety and Comfort Warranty information If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures HDD or Hard disk Drive Some models are equipped with a Solid ...

Page 19: ...following ways Click the Start charm Move the mouse pointer all the way into the lower left corner of the screen and then click the Start button Use the Windows logo key on your computer or TOSHIBA keyboard dock For detailed information please refer to the Windows Help and Support Apps view You can find all of your apps including desktop programs in the Apps view To get to the Apps view Move the m...

Page 20: ... without checking its content formatting destroys all stored data It is a good idea to periodically back up the internal Hard Disk Drive or other main storage device to external media General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss Before you install a device or application save any data in memory to the Hard Disk Drive ...

Page 21: ...e of angles for optimal viewing While holding down the palm rest with one hand so that the body of the keyboard dock is not raised slowly lift the computer body this will allow the angle of the display screen to be adjusted to provide optimum clarity Figure 2 2 Opening the computer body 1 1 Computer body Use reasonable care when opening and closing computer body Opening it vigorously or slamming i...

Page 22: ...objects left in between the computer and the keyboard dock Please be careful not to hurt your fingers when you are docking the computer to the keyboard dock Never remove the computer without unlocking by the release latch otherwise it may cause damage to the computer Never turn the computer holder without the computer docked otherwise it may cause damage or possibly result in mechanical malfunctio...

Page 23: ...0 to 240 volts and to a frequency of either 50 or 60 hertz enabling you to use this computer in almost any country region The adaptor converts AC power to DC power and reduces the voltage supplied to this computer Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompa...

Page 24: ...e last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched As a general safety precaution avoid touching any metal parts Never place your computer or AC adaptor on a wooden surface furniture or any other surface that could be marred by exposure to heat since the computer base and AC adaptor s surface increase i...

Page 25: ...n the model you purchased 3 Plug the power cord into a live wall outlet the DC IN Battery indicator should glow Turning on the power This section describes how to turn on the power the Power indicator will then indicate the status Please refer to the Power Condition Descriptions section for more information Never keep your body too close to the computer while turning on the power After you turn on...

Page 26: ...Figure 2 9 Turning on the power tablet mode 1 1 Power button Computer appearance depends on the model you purchased Initial setup The Windows Startup Screen will be the first screen displayed when you turn on the power Follow the on screen instructions on each screen in order to properly install the operating system When it is displayed be sure to read the License Terms carefully User s Manual 2 9...

Page 27: ...omputing tasks By pointing the mouse pointer to the upper or lower right corner of your screen you will find a list of charms Search Share Start Devices and Settings Search This Charm allows you to search your computer apps settings and files the web or within an app Share This Charm allows you to share items links photos and more Start This Charm takes you to the Start screen or if already on the...

Page 28: ... Mode or Hibernation Mode Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system s main screen the next time it is turned on 1 If you have entered data either save it to the Hard Disk Drive or to other storage media 2 Make sure all disk disc activity has stopped before removing the disk disc If you turn off the power wh...

Page 29: ...functionalities and cancelling settings that reactivate the computer automatically such as a timer recording function Failure to completely shut down the computer in this way could allow the operating system to reactivate and run pre programmed tasks or preserve unsaved data which could interfere with aviation or other systems possibly causing serious injury Before entering Sleep Mode be sure to s...

Page 30: ...ower Options Press the power button Please note that this feature must be enabled within the Power Options When you turn the power back on you can continue where you left off when you shut down the computer When the computer is in Sleep Mode the Power indicator will blink white If you are operating the computer on battery power you can lengthen the overall operating time by turning it off into Hib...

Page 31: ...ccess for the time period set by the System Hibernate feature Allows the use of the panel power off feature Starting Hibernation Mode To enter Hibernation Mode follow the steps below 1 Click the Settings charm 2 Click Power and then select Hibernate In order to show Hibernate in Power menu you need to setup according to the following steps 1 Click Desktop Desktop Assist in taskbar Control Panel Sy...

Page 32: ...the power in Hibernation Mode the computer will take a moment to save the current data in memory to the Hard Disk Drive After you turn off the computer and the content of memory has been saved to the Hard Disk Drive turn off the power to any peripheral devices Do not turn the computer or devices back on immediately Wait a moment to let all capacitors fully discharge User s Manual 2 15 ...

Page 33: ... front of the computer with its display panel in the closed position Figure 3 1 Front of the computer with display panel closed 4 4 1 2 3 1 DC IN Battery indicator 3 Wireless communication indicator 2 Power indicator 4 Cooling vents Provided with some models Product appearance depends on the model you purchased DC IN Battery indicator The DC IN Battery indicator shows the condition of the DC IN an...

Page 34: ... which can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the cooling vents surface using a soft cloth Left side The following figure shows the left side of the computer Figure 3 2 The left side of the computer 1 2 3 4 5 1 DC IN 19V jack dock 4 Power button 2 Stereo speakers 5 DC IN 19V jack tablet 3 Force shutdown hole tablet DC IN 19V jack The AC adaptor c...

Page 35: ... the button to increase or decrease the volume Headphone Microphone combo jack A 3 5 mm mini headphone microphone combo jack enables connection of a monaural microphone or a stereo headphone Micro HDMI port The micro HDMI port can connect to HDMI cable with Type D connector An HDMI cable sends video and audio signals In addition to this it can send and receive control signals Please refer to the H...

Page 36: ...of the Memory media slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Stereo speakers The speakers emit sound generated by your software as well as audio alarms such as low battery condition generated by the system Universal Serial Bus USB 3 0 port One Universal Serial Bus port which complies to the USB 3 0 standard is provid...

Page 37: ... damage Figure 3 5 The underside of the computer 1 3 1 1 Stereo speakers Stereo speakers The speakers emit sound generated by your software as well as audio alarms such as low battery condition generated by the system Front with the display open This section shows the computer with the display panel open In order to open the display lift the display panel up and position it at a comfortable viewin...

Page 38: ...antennas Some computers in this series are equipped with the Wireless LAN Bluetooth antennas Legal Footnote Wireless LAN For more information regarding Wireless LAN please refer to the Legal Footnotes section Microphone The built in microphone allows you to import and record sounds for your application please refer to the Sound System and Video mode section for more information Web Camera LED The ...

Page 39: ...ess levels is intended to save power when operating on batteries Legal Footnote LCD For more information regarding LCD please refer to the Legal Footnotes section Keyboard Your computer s keyboard contains character keys control keys function keys and special Windows keys providing all the functionality of a full size keyboard Refer to the The Keyboard section for details Touch Pad The Touch Pad l...

Page 40: ... necessary The rechargeable lithium ion battery packs provide power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack please refer to the Battery section Legal Footnote Battery Life For more information regarding Battery Life please refer to the Legal Footnotes section CPU The processor type varies depending on model To ...

Page 41: ... and or exposure to high temperatures the SSD may be vulnerable to data retention errors Legal Footnote Hard Disk Drive HDD Capacity For more information regarding Hard Disk Drive HDD Capacity please refer to the Legal Footnotes section RTC battery The internal RTC battery backs up the Real Time Clock RTC and calendar Video RAM The memory in a computer s graphics adaptor used to store the image di...

Page 42: ...s running under battery mode using the internal LCD display only The Display Power Saving Technology feature is enabled as the factory default If you want to disable this feature you can disable it The Display Power Saving Technology feature can be disabled in the Intel HD Graphics Control Panel Intel Graphics and Media Control Panel You can access this control panel in the following way Right cli...

Page 43: ...LED amber Quick charge LED amber AC adaptor not connected Remaining battery capacity is above low battery trigger point Operates LED off Remaining battery capacity is below low battery trigger point Operates LED flashes amber Remaining battery capacity is exhausted Computer shuts down DC IN Battery indicator Check the DC IN Battery indicator to determine the status of the battery pack and the powe...

Page 44: ...sume this process will occur regardless of whether the computer s power is on or off Power indicator Check the Power indicator to determine the power status of the computer the following indicator conditions should be noted White Indicates power is being supplied to the computer and the computer is turned on Blinking white Indicates that the computer is in Sleep Mode and that there is sufficient p...

Page 45: ...e the case if you brought the computer from a cold environment into a warm room When rapid temperature changes are unavoidable leave the computer for around two hours before turning it on to prevent the formation of condensation Remove all external peripheral devices and their connection cables from the computer before carrying Do not drop the computer or apply excessive impact to it Do not leave ...

Page 46: ... Tap Simply tap your finger once on the touch screen to activate an item such as an app Press and hold Press your finger down and leave it there for a few seconds until a white square appears This will show information to help you learn more about an item or will open a menu specific to what you are doing Pinch or stretch Touch the screen or an item with two or more fingers and then move the finge...

Page 47: ...ort Do not press or push with excess force on the touch screen Do not apply excess force when cleaning the touch screen Never touch the screen with a sharp object such as a ball point pen which may scratch or damage the surface Using the Touch Pad The Touch Pad located on the TOSHIBA Keyboard Dock may support the following gestures Tap Tap once on the Touch Pad to activate an item such as an app T...

Page 48: ... described in this section are only supported in certain applications The Keyboard The number of keys available on the keyboard dock will depend on which country region your computer is configured for with keyboards being available for numerous languages There are different types of keys specifically typewriter keys function keys Windows special keys and the keypad overlay Never remove the key cap...

Page 49: ...ecial functions without pressing the FN key Special function mode Standard F1 F12 mode Function F1 FN F1 Launches the help file supplied with the software F2 FN F2 Decreases the computer s display panel brightness in individual steps F3 FN F3 Increases the computer s display panel brightness in individual steps F4 FN F4 Changes the active display device To use a simultaneous mode you must set the ...

Page 50: ...tion at the edges of the screen Those toast notifications are disabled at factory default You can enable them in the Function Key application To access it click Desktop Desktop Assist in taskbar Tools Utilities Function Key Windows special keys The keyboard provides two keys that have special functions in Windows the Windows logo key activates the Start screen while the application key has the sam...

Page 51: ... configuration while the computer is turned off If the RTC battery becomes completely discharged the system will lose this information and the real time clock and calendar will stop working You can change the Real Time Clock settings in the BIOS setup utility Please refer to TOSHIBA Setup Utility section for further information The RTC battery does not charge while the computer is turned off even ...

Page 52: ...o recharge a battery pack connect the AC adaptor to the DC IN 19V jack and plug the other end into a working outlet the DC IN Battery indicator will glow amber while the battery is being charged Charging Time The following table shows the approximate time required to fully charge a discharged battery Tablet mode Battery type Power off Power on Battery pack 23 56Wh 2 cell Tablet about 4 5 hours abo...

Page 53: ...ong time In such cases you should follow the steps as detailed below 1 Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off 2 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power 3 Charge the battery until the DC IN Battery indicator glows white Repeat these steps two or thre...

Page 54: ... charge the battery contained to begin with How you use optional devices such as a USB device to which the battery supplies power Whether you enable Sleep Mode which can conserve battery power if you are frequently turning the computer off and on Where you store your programs and data Whether you close the display panel when you are not using the keyboard closing the display saves power The enviro...

Page 55: ...battery condition go to Step 4 4 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power The DC IN Battery indicator should glow amber to indicate that the battery pack is being charged however in the event that DC IN Battery indicator does not glow this indicates that power is not being supplied check the connections for the AC adaptor and the pow...

Page 56: ...is 64GB Memory media format New media cards are formatted according to specific standards If you wish to reformat a media card be sure to do so with a device that uses media cards Formatting microSD SDHC SDXC memory cards microSD SDHC SDXC memory cards are sold already formatted in conformity to specific standards If you reformat an microSD SDHC SDXC memory card be sure to reformat it with a devic...

Page 57: ...es of supported media devices To insert memory media follow the steps as detailed below 1 Turn the memory media so that the contacts metal areas face up 2 Insert the memory media into the memory media slot on the right side of the computer Figure 4 4 Inserting memory media 2 1 1 Memory media slot 2 Memory media Make sure the memory media is oriented properly before you insert it If you insert the ...

Page 58: ...ing the adaptor in the memory media slot External display Your computer video capabilities can be enhanced with additional displays External displays allows you to share your desktop or extend the desktop area Connecting an external display Your computer comes with a built in display but you can also connect other external displays via available ports on the computer The HDMI port HDMI High Defini...

Page 59: ...e as the display output device please adjust the playback device manually by the following steps 1 Click Desktop Desktop Assist in taskbar Control Panel Hardware and Sound Sound 2 In the Playback tab select the playback device which you want to switch to 3 To use the internal speakers on your computer select Speakers To use the television or the external monitor that you have connected to the comp...

Page 60: ...e holding down the Windows key If you disconnect the external display before you turn the computer s power off be sure to switch to the internal display Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use For reference the following list details some of the items that are available from your re...

Page 61: ...volume level If you feel the microphone volume level is inadequate move the Microphone Boost slider to a higher level Audio Enhancements In order to apply the sound effects for your current speaker follow the steps below 1 Click Desktop and right click on the Speakers icon on the Taskbar and then select Playback devices from the sub menu 2 Select Speakers and click Properties 3 On the Enhancements...

Page 62: ...ple rate and bit depth of sound DTS Sound DTS Sound utilizes advanced patented techniques to retrieve audio cues buried in the original source material and deliver immersive surround sound complete with deep rich bass and crystal clear dialog DTS Sound is provided with some models It provides the following features Immersive surround sound with bass and dialog enhancement Broad sweet spot with ele...

Page 63: ...ligible vocals Bass enhancement for rich low frequency production High frequency definition for crisp details Consistent volume level across content To access the utility Click Desktop Desktop Assist in taskbar Media Entertainment DTS Studio Sound U S patents apply to this product See http patents dts com Manufactured under license from DTS Licensing Limited Video mode Video mode settings are conf...

Page 64: ...er and details how to start them For further information on their operation you may refer to each utility s online manual help files or README TXT file if applicable TOSHIBA Desktop Assist TOSHIBA Desktop Assist is a graphical user interface that provides access to specific tools and TOSHIBA utilities and applications that make the use and configuration of the computer easier To access this utilit...

Page 65: ...een and to fit the active windows to within those zones Resolution is an image processor that performs high quality image enhancements such as Color Correction and Sharpness on video playbacks This feature is only provided with some models To access this utility click Desktop Desktop Assist in taskbar Tools Utilities Display Utility For details on this utility see the help file TOSHIBA Password Ut...

Page 66: ...ower savings by using it continuously TOSHIBA eco Utility helps control the power consumption of your computer Various information can help you understand your degree of contribution to the environment Furthermore this utility contains Peak shift function that can help reduce power usage during periods of peak demand by shifting some power consumption to periods when demand is lower The utility al...

Page 67: ...om TOSHIBA that are specific to your computer system and its programs When enabled this application periodically transmits to our servers a limited amount of system information which will be treated in strict accordance with the rules and regulations as well as applicable data protection law To access this utility click Desktop Desktop Assist in taskbar Support Recovery Service Station TOSHIBA PC ...

Page 68: ... using the following procedures 1 To access the Power Options click Desktop Desktop Assist in taskbar Control Panel System and Security Power Options Display automatic power off 1 This feature automatically cuts off power to the computer s display panel when there is no keyboard input for a specified time with power being restored the next time a key is pressed This can be specified in the Power O...

Page 69: ...ically enters Hibernation Mode and shuts itself down This can be specified in the Power Options Sleep Mode If you have to interrupt your work you can use this feature to allow you to turn off power to the computer without exiting from your software Data is maintained in the computer s main memory so that when you next turn on the power you can continue working right where you left off Hibernation ...

Page 70: ...lly shuts down to prevent any damage In this instance all unsaved data in memory will be lost TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security User and Supervisor Passwords set by the TOSHIBA Password Utility function are different from the Windows password User Password To start the utility click the following items Desktop Desktop Assist in taskbar T...

Page 71: ...nch the BIOS setup utility to set change or delete the HDD Password or HDD Master Password Please refer to TOSHIBA Setup Utility section for further information If you forget your HDD User Password TOSHIBA will NOT be able to assist you and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE TOSHIBA will NOT be held responsible for any loss of any data any loss of use or access to your...

Page 72: ...three times in a row or if you don t enter the password within 1 minute the computer shuts off In this case some features that can power on the computer automatically Wake up on LAN Task Scheduler etc may not work You must turn the computer back on to retry password entry TOSHIBA System Settings TOSHIBA System Settings is the TOSHIBA configuration management tool available through the Windows oper...

Page 73: ...e may vary depending on the model you purchased After you changed the settings a dialog box may appear to prompt you that the changes will take effect after the computer is restarted Make sure to restart your computer immediately to apply these changes USB Charge Your computer can supply USB Bus power DC5V to the USB port The port with the icon hereinafter called compatible port supports the follo...

Page 74: ...e USB bus power DC5V function that interfaces with the power ON OFF of the computer may always be in an operational state When there is a current overflow of the external devices connected to the compatible ports USB bus power DC5V supply may be stopped for safety reasons When Sleep and Charge function is enabled the USB Wakeup function may not work for compatible ports In that case if there is a ...

Page 75: ...fe by moving the slider bar If the remaining battery life falls below the setting the Sleep and Charge function will be stopped This setting is only available when the Function under Battery Mode is enabled System ON CDP Charge This function enable disable CDP Charging Downstream Port to use rapid USB charge while the computer is powered on When System ON CDP Charge Mode is enabled your computer c...

Page 76: ...a Player is playing a video file or slideshows of photos The computer will not enter Sleep Hibernation and shut down mode automatically while TOSHIBA Media Player is running The display automatic power off function is disabled while TOSHIBA Media Player is playing a video file or slideshows of photos The Resolution function was specially adjusted for the internal monitor Hence please turn OFF Reso...

Page 77: ...ry health for models with battery and the system cooling informing you of significant system conditions This application recognizes the system and individual component serial numbers and will track specific activities related to the computer and their usage The collected information includes device operation time and number of actuations or status changes i e number of power button and FN key comb...

Page 78: ... enable it by clicking Please click here to enable TOSHIBA PC Health Monitor The PC Health Monitor Software Notice Acceptance screen will be displayed Please carefully read the information displayed Selecting ACCEPT and clicking OK will enable the program By enabling the TOSHIBA PC Health Monitor software you agree with these terms and conditions and to the use and sharing of the collected informa...

Page 79: ...tion Volume up Up arrow key Select an item Volume down Down arrow key Select an item System Recovery There is a hidden partition allocated on the Hard Disk Drive for the System Recovery Options in the event of a problem You can also create recovery media and restore the system The following items will be described in this section Creating Recovery Media Restoring the pre installed software from yo...

Page 80: ...y image can be copied including disc media and USB Flash Memory Please note that some of the disc media may not be compatible with the external optical disc drive connected to your computer You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding USB Flash Memory will be formatted and all the data in the USB Flash Memory will be lost when procee...

Page 81: ...e USB port 2 In the Settings charm click Power and then select Restart 3 Hold down the F12 key and then release this key one second after the computer is power on In tablet mode hold down the Volume up button until the Boot menu is loaded 4 Use the Volume up and the Volume down button to select the appropriate option from the menu according to your actual recovery media and press the Windows butto...

Page 82: ...nd all data may be lost 1 In the Settings charm click Power and then select Restart 2 Hold down 0 zero key and then release this key one second after the computer is power on Choose Yes if you want to continue In tablet mode hold down the Volume up button until the Boot menu is loaded and then select HDD Recovery 3 Select Troubleshoot 4 Select Reset your PC 5 Follow the on screen instructions to f...

Page 83: ...2 Follow the on screen instructions You will receive your Recovery Discs within two weeks after placing your order User s Manual 5 20 ...

Page 84: ... in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first the items detailed in this che...

Page 85: ... screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what you see Do you hea...

Page 86: ...ing the power on again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL simultaneously once then cl...

Page 87: ...utton Boot menu F12 while holding down Volume up button press Power button Recovery options 0 zero If your computer starts to load the Operating System instead of desired advanced options follow the steps below 1 In the Settings charm click Power and then select Restart 2 Hold down the corresponding key and then release this key one second after the computer is power on In tablet mode hold down th...

Page 88: ... but shuts down quickly contact TOSHIBA Support AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN Battery indicator Please refer to the Power Condition Descriptions section for further information Problem Procedure AC adaptor doesn t power the computer Check the connections to make sure that the power cord adaptor is firmly ...

Page 89: ...tempt to charge it again Check the Power saver option under Select a power plan in the Power Options Real Time Clock Problem Procedure The BIOS setting and system date time are lost The charge in the Real Time Clock RTC battery has run out you will need to set the date and time in the BIOS setup utility by using the following steps 1 Launch the BIOS setup utility Please refer to TOSHIBA Setup Util...

Page 90: ...utput to an external monitor Markings appear on the computer s display panel These marks may have come from contact with the keyboard and Touch Pad while the display panel has been closed You should try to remove the marks by gently wiping the display panel with a clean dry cloth or if this fails with a good quality LCD screen cleaner In this latter instance you should always follow the instructio...

Page 91: ...r to Operating Basics Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the computer and ...

Page 92: ...ound Mouse 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Desktop Desktop Assist in taskbar Control Panel Hardware and Sound Mouse 2 Within the Mouse Pr...

Page 93: ...speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Desktop Desktop Assist in taskbar Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click O...

Page 94: ...software volume settings Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure Check within the Windows Device Manager application to ensure the sound device is enabled and that the device is properly working Annoying sound is heard In this instance you may be experiencing feedback from either the internal microphone or an external microphone connected ...

Page 95: ...isconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor may not display when turne...

Page 96: ... call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first Before contacting TOSHIBA try the following Review troubleshooting sections in the documentation supplied with your software and or peripheral devices If a problem occurs when you are running software applications consult the software docum...

Page 97: ...2 w x 215 d x 24 7 h millimeters laptop mode not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating...

Page 98: ...lgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250V or 1 15P 125V and three pin plug con...

Page 99: ...nteroperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to Bluetooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group This Bluetoo...

Page 100: ...ult from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Wireless products may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the Wireless products equipment on board of airplanes...

Page 101: ...hat you enable encryption functionality otherwise your computer will be open to illegal access by an outsider using a wireless connection If this occurs the outsider may illegally access your system eavesdrop or cause the loss or destruction of stored data TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Card Specific...

Page 102: ...interference and or damage to LE LAN devices Bluetooth wireless technology Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy Y...

Page 103: ... use Refarming of the 2 4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012 Italy For private use a general authorization is required if WAS RLAN s are used outside own premises For public use a general authorization is required Luxembourg Implemented General authorization required for network and service supply Norway Implemented This su...

Page 104: ...e used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of ...

Page 105: ...tilisant les mêmes canaux Les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux c à d qu ils ont la priorité pour les bandes 5 25 5 35GHz et 5 65 5 85GHz et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LAN EL The term IC before the equipment certification number only signifies that t...

Page 106: ...ve radiated devices Australia and New Zealand regulatory compliance This equipment incorporates a radio transmitting device in normal use a separation distance of 20cm will ensure radio frequency exposure levels complies with the Australian and New Zealand Standards Using this equipment in Japan In Japan the frequency bandwidth of 2 400MHz to 2 483 5MHz for second generation low power data communi...

Page 107: ...ent uses OFDM modulation 4 4 The interference range of this equipment is less than 40m 5 This equipment uses a frequency bandwidth from 2 400MHz to 2 483 5MHz It is possible to avoid the band of mobile object identification systems 3 Indication for Bluetooth The indication shown below appears on this equipment 4 1 2 3 1 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH S...

Page 108: ...N and Bluetooth The Name of the radio equipment 3160HMW DSP Research Inc Approval Number D130091003 The following restrictions apply Do not disassemble or modify the device Do not install the embedded wireless module into other device Radio approvals for wireless devices This equipment is approved to the radio standard by the countries regions in the following table If you use this equipment in th...

Page 109: ...veral applications or functionalities simultaneously use of computer in areas with low air pressure high altitude 1 000 meters or 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C 41 F to 86 F or 25 C 77 F at high altitude all temperature references are approximate and may vary depending on the specific computer model contact TOSHIBA support for details CP...

Page 110: ...ll power After going through many charge and discharge cycles the battery will lose its ability to perform at maximum capacity and will need to be replaced This is a normal phenomenon for all batteries To purchase a new battery pack see the accessories information that is shipped with your computer Hard Disk Drive HDD Capacity 1 Gigabyte GB means 109 1 000 000 000 bytes using powers of 10 The comp...

Page 111: ... Memory and Shared System Memory Shared System Memory will vary depending on system memory size and other factors Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment obstacles access point design and configuration and client design and software hardware configurations The actual t...

Page 112: ...C IN Battery indicator 3 11 Display automatic power off 5 5 opening 2 4 screen 3 7 Display controller 3 10 Documentation list 2 1 Dual Pointing Device Touch Pad 6 9 E Equipment checklist 2 1 External monitor problems 6 12 H Hard disk drive automatic power off 5 5 HW Setup accessing window K Keyboard function keys 4 5 Function keys F1 F12 4 5 problems 6 6 Windows special keys 4 6 M Media care Card ...

Page 113: ...ng device 6 8 External monitor 6 11 Hardware and system checklist 6 4 HDD 6 7 6 8 Internal display panel 6 7 Keyboard 6 6 Memory Media Card 6 8 Overheating power down 6 5 Power 6 5 Real Time Clock 6 6 Sound system 6 11 TOSHIBA support 6 13 Touch Pad 6 9 USB device 6 10 USB mouse 6 10 R Recovery hard disk drive 5 19 Recovery Media 5 17 5 19 Restarting the computer 2 12 S Sleep Mode setting 2 12 Sys...

Page 114: ...W Web Camera 3 6 Wireless communication 7 4 User s Manual Index 3 ...

Search results

Summary of Contents for W30DT

Reviews:

Related manuals for W30DT

Brands by name

Popular brands

Toshiba W30DT, User Manual

Search results

Summary of Contents for W30DT

Reviews:

Related manuals for W30DT

Brands by name

Popular brands