VIPedge
Other Messaging Applications
VIPedge UG 12/12
TOSHIBA
65
Setting up Call
Screening
When call screening is set up, a caller is asked to state their name before the
call is transferred to your extension. You then have the opportunity to accept
the call or send it to voicemail. If call screening is available in your
organization, you may activate or deactivate it through your phone.
1. Call the voice messaging system and select
3 5
.
2. The system informs you if call screening is activated or deactivated.
3. To change, press
1
.
Setting up “Do not
Disturb”
You can have calls sent directly to your voicemail when you do not want your
office phone to ring.
1. Call the voice messaging system and select
4 1
2. To deactivate and have calls transferred back to your phone, press
1
again.
Setting up a Personal
Schedule
The personal schedule allows you to manage calls according to a schedule
you define. With the personal schedule you can:
•
Route a call to one or multiple destinations based on caller ID, time, or a
combination of the two.
•
Play different greetings based on caller ID, time, or a combination of the
two.
•
Set up alternate dialing menus (allows callers to press digits on the
keypad during your message to be transferred to a personal assistant or
other extension/phone number, skip the greeting, replay the greeting or
page you).
For example, when on a business trip you want your cell phone and a
colleague’s office phone to ring when a call comes into your extension. If
voice mail picks up, you want an alternate greeting played that tells callers
you are out of the office, but directs them to press
1
to reach an operator,
2
to
leave a voicemail, and
3
to ring a different colleague’s extension.
Recording a
Scheduled Greeting
Your personal schedule is set up your system administrator, however your
messages are recorded through your voicemail box.
1. Call the voice messaging system and select
3 8
2. Select a greeting number on your keypad between
1
and
9
3. To listen to the greeting select
2
; to record a greeting select
3
Unified Messaging
If Unified Messaging is available in your organization, you will be able to
access all of your voice and fax messages directly through your email inbox.
You can listen to your voice messages with any audio player and fax
messages can be viewed with a standard image viewer. The subject line of
voice and fax messages will include caller ID; voice messages will include the
duration of voicemail (in seconds), while faxes will show fax sender and
number of pages.
