Toshiba Tecra M11 User Manual Download Page 1

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computers.toshiba-europe.com

User’s Manual

TECRA M11

Summary of Contents for Tecra M11

Page 1: ...computers toshiba europe com User s Manual TECRA M11 ...

Page 2: ...Grand Tour Front with the display closed 2 1 Left side 2 3 Right side 2 4 Back 2 5 Underside 2 7 Front with the display open 2 9 Indicators 2 12 Optical disc drives 2 15 AC adaptor 2 17 Chapter 3 Hardware Utilities and Options Hardware 3 1 Special features 3 6 Utilities and Applications 3 9 Optional devices 3 14 Bridge media slot 3 19 Security lock 3 32 Optional accessories 3 33 ...

Page 3: ...Utility 4 44 Heat dispersal 4 46 Chapter 5 The Keyboard Typewriter keys 5 1 Function keys F1 F12 5 2 Soft keys FN key combinations 5 2 Hot keys 5 3 Windows special keys 5 5 Keypad overlay 5 5 Generating ASCII characters 5 7 Chapter 6 Power and Power Up Modes Power conditions 6 1 Monitoring of power condition 6 2 Battery 6 3 TOSHIBA Password Utility 6 9 Power up modes 6 12 System automatic Sleep Hi...

Page 4: ...play Controller and Video mode Appendix C Wireless LAN Appendix D Bluetooth wireless technology Interoperability Appendix E AC Power Cord and Connectors Appendix F TOSHIBA PC Health Monitor Appendix G Legal Footnotes Appendix H If your computer is stolen Glossary Index ...

Page 5: ...e TOSHIBA TECRA M11 Portable Personal Computer at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOSHIBA assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between the computer and the manual Trademarks IBM is a registered trademark and IBM PC is a trademark of International Bus...

Page 6: ...cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented In this case the persons who have connected implemented those options cables have to provide assurance that the system PC plus options cables still fulfils the required standards To avoid general EMC problems the following guidance should be noted Only CE ...

Page 7: ...f itself give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the first instance Network Compatibility Statement This product is designed to work with and is compatible with the following networks It has been tested to and found to conform with the additional requirements conditional i...

Page 8: ...shiba europe com or contact your local city office or the shop where you purchased the product The crossed out wheeled dust bin symbol indicates that batteries and or accumulators must be collected and disposed of separately from household waste If the battery or accumulator contains more than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Directive 2006 66 EC ...

Page 9: ...Restriction of Chemicals entered into force on 1 June 2007 Toshiba will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation Please consult the following website http www toshiba europe com computers info reach for information about the presence in our articles of substances included on th...

Page 10: ...ve model employs a laser system To ensure proper use of this product please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure To prevent direct exposure to the laser be...

Page 11: ...Multi with Double Layer Recording UJ890 Panasonic Communications Co Ltd or Panasonic System Networks Co Ltd HITACHI LG Data Storage DVD Super Multi with Double Layer Recording GT20N 1 Hitachi LG Data Storage Inc 22 23 KAIGAN 3 CHOME MINATO KU TOKYO 108 0022 JAPAN ...

Page 12: ... a CLASS 1 LASER PRODUCT To use this model properly read the instruction manual carefully and keep this manual for your future reference In case of any trouble with this model please contact your nearest AUTHORIZED service station To prevent direct exposure to the laser beam do not try to open the enclosure ...

Page 13: ...Chapter 1 Getting Started for step by step instructions on setting up your computer If you are an experienced computer user please continue reading the preface to learn how this manual is organized then become acquainted with this manual by browsing through its pages Be sure to read the Special features section in Chapter 3 Hardware Utilities and Options to learn about features that are uncommon o...

Page 14: ...t two and at the same time press the third Display Messages Messages are used in this manual to bring important information to your attention Each type of message is identified as shown below ABC When procedures require an action such as clicking an icon or entering text the icon s name or the text you are to type in is represented in the type face you see to the left ABC Names of windows or icons...

Page 15: ...cument as follows Start The word Start refers to the button in Windows 7 HDD or Hard disk drive Some models are equipped with a Solid State Drive SSD instead of a hard disk drive In this manual the word HDD or Hard disk drive also refers to the SSD unless otherwise stated ...

Page 16: ...hen the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep Mode In this condition observe the following Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never cover or block the air vents including those located at the base of the computer A...

Page 17: ...Manual for Safety and Comfort also includes information on work space design posture and lighting that can help reduce physical stress Heat injury Avoid prolonged physical contact with the computer If the computer is used for long periods its surface can become very warm While the temperature will not feel hot to the touch if you maintain physical contact with the computer for a long time for exam...

Page 18: ...le phones Please be aware that the use of mobile phones can interfere with the audio system The operation of the computer will not be impaired in any way but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is describe...

Page 19: ... Portable Personal Computer AC adaptor and power cord 2 pin plug or 3 pin plug Battery pack Spare AccuPoint pointing device cap Is included with some models Documentation TECRA M11 User s Manual TECRA M11 Quickstart Instruction Manual for Safety and Comfort included in User s Manual Warranty information included in User s Manual If any of the items are missing or damaged contact your dealer immedi...

Page 20: ...e power Starting up for the first time Turning off the power Restarting the computer System Recovery Options Creating Recovery Media Restoring the pre installed software from the Recovery hard disk drive Restoring the pre installed software from your created Recovery Media The availability of the software listed below is depending on the model you purchased All users should be sure to read the sec...

Page 21: ...o charge the battery pack refer to Chapter 6 Power and Power Up Modes Use a virus check program and make sure it is updated regularly Never format storage media without checking its content formatting destroys all stored data It is a good idea to periodically back up the internal hard disk drive or other main storage device to external media General storage media is not durable or stable over long...

Page 22: ...rms to safety rules and regulations in the region the product is bought and should not be used outside this region For use in other regions please buy power cords that conform to safety rules and regulations in the particular region Do not use a 3 pin to 2 pin conversion plug When you connect the AC adaptor to the computer always follow the steps in the exact order as described in the User s Manua...

Page 23: ... Connect the AC adaptor s DC output plug to the DC IN 15V jack on the back of the computer Connecting the DC output plug to the computer 3 Plug the power cord into a live wall outlet the Battery and DC IN indicators on the front of the computer should glow Either a 2 pin or 3 pin adaptor cord will be included with the computer depending on the model 1 DC IN 15V jack 2 DC output plug 1 2 ...

Page 24: ...e display panel Opening it vigorously or slamming it shut could damage the computer Be careful not to open the display panel too far as this could put stress on the display panel s hinges and cause damage Do not press or push on the display panel Do not lift the computer by the display panel Do not close the display panel with pens or any other objects left in between the display panel and the key...

Page 25: ...urning on the power Starting up for the first time The Windows 7 Startup Screen will be the first screen displayed when you turn on the power Follow the on screen instructions on each screen in order to properly install the operating system After you turn on the power for the first time do not turn it off until you have set up the operating system Please refer to the section Starting up for the fi...

Page 26: ...ft off Make sure the Hard Disk Drive Optical Disc Drive eSATA indicators are off If you turn off the power while a disk disc is being accessed you may lose data or damage the disk Never turn off the power while an application is running Doing so could cause loss of data Never turn off the power disconnect an external storage device or remove storage media during data read write Doing so can cause ...

Page 27: ...n Sleep Mode The computer or the memory module could be damaged Do not remove the battery pack while the computer is in Sleep Mode unless the computer is connected to an AC power source Data in memory could be lost When the AC adaptor is connected the computer will go into Sleep Mode according to the settings in the Power Options to access it Start Control Panel System and Security Power Options T...

Page 28: ... of a low battery condition You can return to your previous working environment immediately when you turn on the computer Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature Allows the use of the panel power off feature When the computer is in Sleep Mode the power indicator will blink orange If you a...

Page 29: ... time the Hard Disk Drive Optical Disc Drive eSATA indicator will glow After you turn off the computer and the content of memory has been saved to the hard disk drive turn off the power to any peripheral devices Restarting the computer Certain conditions require that you reset the computer for example if You change certain computer settings An error occurs and the computer does not respond to your...

Page 30: ... the system See the Windows Help and Support content for more information about Startup Repair The System Recovery Options can also be run manually to repair problems The procedure is as follows Follow the instructions shown on the on screen menu 1 Turn off the computer 2 While holding the F8 key turn on the computer 3 The Advanced Boot Options menu will be displayed Use the arrow keys to select R...

Page 31: ... click the Create button Be sure to connect the AC adaptor when you create Recovery Media Be sure to close all other software programs except the Recovery Media Creator Do not run software such as screen savers which can put a heavy load on the CPU Operate the computer at full power Do not use power saving features Do not write to the media when the virus check software is running Wait for it to f...

Page 32: ...ore the computer to the state it was in when you originally received it To perform this restoration follow the steps below 1 Load the Recovery Media into the computer and turn off the computer s power 2 While holding down F12 key on the keyboard turn on your computer when the TOSHIBA Leading Innovation logo screen appears release the F12 key 3 Use the up and down cursor key to select the appropria...

Page 33: ...overy discs for your notebook from the TOSHIBA Europe Backup Media Online Shop Please note that this service is not free of charge 1 Visit https backupmedia toshiba eu on the Internet 2 Follow the on screen instructions You will receive your Recovery Discs within two weeks after placing your order ...

Page 34: ... the closed position Front of the computer with display panel closed Provided with some models Product appearance depends on the model you purchased Legal Footnote Non applicable Icons For more information regarding Non applicable Icons please refer to the Legal Footnotes section in Appendix G Please handle your computer carefully to avoid scratching or damaging the surface 1 Stereo speaker 4 Brid...

Page 35: ... is near automatic control equipment or appliances such as automatic doors or fire detectors Radio waves can cause malfunction of such equipment possibly resulting in serious injury Wireless indicators These LED indicators allow you to monitor the status of Bluetooth Wireless LAN and Wireless WAN functions and are described in more detail within the Wireless indicators section Bridge media slot Th...

Page 36: ...clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury eSATA USB combo port One eSATA USB combo port which complies to the USB 2 0 standard is provided on the left hand side of the computer This port has eSATA External Serial ATA function The port with the icon has USB Sleep and Charge function Keep forei...

Page 37: ... out of the Smart Card slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury 1 ExpressCard slot 4 Optical disc drive 2 Headphone jack 5 Universal Serial Bus USB 2 0 port 3 Microphone jack 1 2 3 4 5 ExpressCard slot This slot allows you to install a single ExpressCard 34 device Keep foreign metal objects such as screws staples and...

Page 38: ...paper clips out of the USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Please note that it is not possible to confirm the operation of all functions of all USB devices that are available In view of this it may be noted that some functions associated with a specific device might not operate properly 1 Modem jack 5 LAN ja...

Page 39: ...an cause damage to the computer External monitor port This port provides 15 pin analog VGA port This port allows you to connect an external monitor to the computer Universal Serial Bus USB 2 0 port One Universal Serial Bus port which complies to the USB 2 0 standard is provided on the back side of the computer LAN jack This jack lets you connect to a LAN The adaptor has built in support for Ethern...

Page 40: ...pack 3 Memory module slot 6 Battery lock 1 2 3 4 5 6 Notches Notches on the computer engage hooks on the TOSHIBA Express Port Replicator to ensure a secure connection Docking port This port enables connection of an optional TOSHIBA Express Port Replicator described in Chapter 3 Hardware Utilities and Options Some models are equipped with a Docking port Only the TOSHIBA Express Port Replicator can ...

Page 41: ...ch into its Unlock position in order to release the battery pack for removal For more detailed information on removing the battery pack please refer to Chapter 6 Power and Power Up Modes Battery pack The battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack please refer to Chapter 6 Power and Powe...

Page 42: ...y hinges 2 Web Camera 11 Keyboard 3 Web Camera LED 12 AccuPoint 4 Display screen 13 AccuPoint control buttons 5 Volume up down button 14 Touch Pad 6 TOSHIBA Presentation button 15 Fingerprint Sensor 7 eco button 16 Touch Pad control buttons 8 Power button 17 Bluetooth antenna not shown 9 LCD Sensor switch not shown 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 10 Wireless LAN antennas Some computers i...

Page 43: ...internal screen will be somewhat brighter than when it operates on battery power This difference in brightness levels is intended to save power when operating on batteries For more information on the computer s display please refer to the Display Controller and Video mode section in Appendix B volume down button Press this button to decrease the volume volume up button Press this button to increas...

Page 44: ...o be position at a variety of easy to view angles Keyboard The internal keyboard provides the embedded numeric overlay keys dedicated cursor control overlay keys and and Keys The keyboard is compatible with the IBM enhanced keyboard Refer to Chapter 5 The Keyboard for details AccuPoint A pointer control device located in the center of the keyboard is used to control the on screen pointer Refer to ...

Page 45: ...series are equipped with a Bluetooth antenna DC IN The DC IN indicator normally glows green when power is being correctly supplied from the AC power adaptor However If the output voltage from the adaptor is abnormal or if the computer s power supply malfunctions this indicator will flash orange Power The Power indicator normally glows green when the computer is turned on However if you turn the co...

Page 46: ... Disc Drive eSATA The Hard Disk Drive Optical Disc Drive eSATA indicator glows green whenever the computer is accessing the built in hard disk drive optical disc drive or eSATA device Bridge media slot The Bridge media slot indicator glows green when the computer is accessing the Bridge media slot Wireless communication The Wireless communication indicator blinks orange when the Bluetooth Wireless...

Page 47: ...tor 2 1 Arrow mode When the Arrow mode indicator lights green you can use the gray labeled keys on the keypad overlay as cursor keys Please refer to the Keypad overlay section in Chapter 5 The Keyboard for more information Numeric mode When the Numeric mode indicator lights green you can use the gray labeled keys on the keypad overlay for number entry Please refer to the Keypad overlay section in ...

Page 48: ...ly Writable discs This section describes the types of writable CD DVD discs Check the specifications of your drive to see the types of discs it can write Use TOSHIBA Disc Creator to write compact discs Refer to Chapter 4 Operating Basics CDs CD R discs can be written only once The recorded data cannot be erased or changed CD RW discs including multi speed CD RW discs high speed CD RW discs and ult...

Page 49: ...DVD Super Multi drive Double Layer The drive supports the formats in addition to the DVD ROM CD R RW drive and DVD R DVD RW DVD R DVD RW DVD RAM DVD R DL Format1 DVD R DL DVD ROM drive The full size DVD ROM drive module lets you run either 12 cm 4 72 or 8 cm 3 15 CD DVDs without using an adaptor Some types and formats of DVD R DL and DVD R DL discs may be unreadable The read speed is slower at the...

Page 50: ...r to DC power and reduces the voltage supplied to this computer To recharge the battery simply connect the AC adaptor to a power source and to the computer Please refer to Chapter 6 Power and Power Up Modes for further information The AC adaptor 2 pin plug The read speed is slower at the centre of a disc and faster at the outer edge DVD read 8 speed maximum DVD R write 8 speed maximum DVD R DL wri...

Page 51: ... of this region In order to use the adaptor computer in other regions you should please buy a power cord that conforms to the safety rules and regulations in that particular region Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire...

Page 52: ...f processor is included in your model open the TOSHIBA PC Diagnostic Tool Utility by clicking Start All Programs TOSHIBA Utilities PC Diagnostic Tool Legal Footnote CPU For more information on the CPU please refer to the Legal Footnotes section in Appendix G Memory slots 1 GB 2 GB or 4 GB memory modules can be installed in the computer s two memory slots for a maximum of 8 GB system memory This co...

Page 53: ...stem components like the video adapter s GPU and PCI devices like Wireless LAN etc require their own memory space Since a 32 bit operating system cannot address more than 4 GB of memory these system resources overlap the physical memory It is a technical limitation that the overlapped memory is not available to the operating system Even though some tools might display the actual physical memory bu...

Page 54: ...e following hard disk drive HDD types The capacity of each hard disk drive model is different Some models are equipped with a Solid State Drive SSD instead of a hard disk drive HDD 160GB 250GB 320GB 500GB SSD 128GB Please note that part of the hard disk or Solid state drive s overall capacity is reserved as administration space Additional HDD SSD drive sizes may be introduced In this manual the wo...

Page 55: ...g on the model you purchased HD 1366 horizontal 768 vertical pixels HD 1600 horizontal 900 vertical pixels Legal Footnote LCD For more information regarding the LCD please refer to the Legal Footnotes section in Appendix G Graphics controller The graphics controller maximizes display performance Refer to Display Controller and Video mode section in Appendix B for more information Legal Footnote Gr...

Page 56: ... V 90 standard is supported in other regions You should also be aware that the speed of data and fax transfer will depend on the analog telephone line conditions Some models are equipped with the integrated modem LAN The computer has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX and Gigabit Ethernet LAN 1000 megabits per seco...

Page 57: ... Hot keys Hot keys are specific key combinations that let you quickly change the system configuration directly from the keyboard without running a system program Display automatic power off 1 This feature automatically cuts off power to the computer s display panel when there is no keyboard input for a specified time with power being restored the next time a key is pressed This can be specified in...

Page 58: ...matic Hibernation Mode 1 When battery power is exhausted to the point that computer operation cannot be continued the system automatically enters Hibernation Mode and shuts itself down This can be specified in the Power Options Heat dispersal 1 To protect against overheating the processor has an internal temperature sensor so that if the computer s internal temperature rises to a certain level the...

Page 59: ...s mobile phones or portable digital music players via the USB port when your computer is in Sleep Mode Hibernation Mode or in the shutdown state This function is worked by the USB Sleep and Charge Utility For more information please refer to the Using the TOSHIBA USB Sleep and Charge Utility section in Chapter 4 Operating Basics USB Wakeup function This function restores the computer from Sleep Mo...

Page 60: ...ped with eco button and TOSHIBA Presentation button TOSHIBA Zooming Utility This utility allows you to enlarge or reduce the icon size on the Windows Desktop or the zoom factor associated with specific supported applications TOSHIBA PC Diagnostic Tool The TOSHIBA PC Diagnostic Tool will display basic system configuration information and allow the functionality of some of the computer s built in ha...

Page 61: ...s will be enabled Logon to Windows and access a security enabled homepage through Internet Explorer Files and folders can be encrypted decrypted and third party access to them is prevented Disable the password protected screen saver when returning from a power saving mode such as Sleep Mode Authentication of the User Password and if applicable the HDD Hard Disk Drive Password when booting up the c...

Page 62: ...bles communication between the computer and external Bluetooth devices such as printers and mobile phones Bluetooth functions cannot be used in models that do not have a Bluetooth module installed TOSHIBA Assist TOSHIBA Assist is a graphical user interface that provides access to specific tools utilities and applications that make the use and configuration of the computer easier TOSHIBA ConfigFree...

Page 63: ...e To start this utility click Start All Programs TOSHIBA CD DVD Applications Disc Creator TOSHIBA DVD RAM Utility This utility has the function of Physical Format and Write Protect to DVD RAM This utility is contained the setup module of TOSHIBA Disc Creator To start this utility click Start All Programs TOSHIBA CD DVD Applications DVD RAM Utility TOSHIBA HDD SSD Alert Utility This utility include...

Page 64: ...n select Lock from the menu TOSHIBA Assist This can be used to open TOSHIBA Assist if it is already installed in your computer TOSHIBA USB Sleep and Charge Utility This utility is able to either enable or disable the USB Sleep and Charge function Shows the positions of USB ports that support the USB Sleep and Charge function and displays the battery s remaining capacity To start this utility click...

Page 65: ...rds memory ExpressCard ExpressCard 34 only Smart Card Bridge media slot Secure Digital SD Card SD memory card SDHC memory card miniSD Card microSD Card Memory Stick Memory Stick Memory Stick PRO Memory Stick Duo Memory Stick PRO Duo Memory Stick Micro xD picture card MultiMediaCard Additional memory module Peripheral devices External monitor eSATA devices Mini DisplayPort TOSHIBA Express Port Repl...

Page 66: ...the computer is turned on To insert an ExpressCard follow the steps as detailed below 1 Press the Dummy card in order to eject the Dummy card partially out of the computer 2 Grasp the Dummy card and draw it 3 Insert the ExpressCard into the ExpressCard slot on the right side of the computer 4 Press the ExpressCard gently to ensure a firm connection is made Inserting the ExpressCard 5 After inserti...

Page 67: ... Card A Smart Card is a credit card sized plastic card An extremely thin integrated circuit IC chip is embedded into the card on which information can be recorded These cards can be used for a wide variety of applications including telephone related and electronic monetary payments This section contains information on the proper use of the Smart Card slot and it is strongly recommended that you re...

Page 68: ...skbar Inserting a Smart Card 3 After inserting the Smart Card you should refer to its documentation and also check the configuration in Windows in order to ensure that it is correct When inserting a Smart Card into the Smart Card slot make sure to confirm that the card is oriented correctly before inserting Insert the Smart Card until it reaches the end of the Smart Card slot There will be about 2...

Page 69: ...are and Eject Media icon on the Windows Taskbar 2 Point to Smart Card and click the left Touch Pad control button 3 Grasp the Smart Card and remove it Removing a Smart Card Before removing the Smart Card confirm that the Smart Card is not working with any program or system Be careful not to bend the Smart Card while removing it from the computer 1 Smart Card 1 ...

Page 70: ...serious injury This Bridge media slot supports the following memory media Secure Digital SD Card SD memory card SDHC memory card miniSD Card microSD Card Memory Stick Memory Stick Memory Stick PRO Memory Stick Duo Memory Stick PRO Duo Memory Stick Micro xD picture card MultiMediaCard MMC Please note that an adaptor is required to use miniSD microSD Card Please note that an adaptor is required to u...

Page 71: ...tention to the logo when purchasing The maximum capacity of SD memory cards is 2GB The maximum capacity of SDHC memory cards is 32GB Memory media format New media cards are formatted according to specific standards If you wish to reformat a media card be sure to do so with a device that uses media cards Formatting an SD SDHC memory card SD SDHC memory cards are sold already formatted in conformity...

Page 72: ...ard until you hear it click into place Memory card care Set the write protect switch to the lock position if you do not want to record data Memory cards have a limited lifespan so it is important to backup important data Do not write to a card if the battery power is low Low power could affect writing accuracy Do not remove a card while read write is in progress About the write protect The followi...

Page 73: ... steps as detailed below 1 Open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar 2 Point to memory media and click the left Touch Pad control button 3 Press the memory media to partially extend it out of the computer 4 Grasp the media and remove it Removing memory media 1 Bridge media slot 2 Memory media 1 2 Make sure memory media is oriented properly before you insert it If ...

Page 74: ...nce you should avoid mats that are made of materials that hold or generate static electricity When installing or removing a memory module you must ensure that you do not touch any other internal areas of the computer Insert the two memory modules into Slot A and Slot B respectively The computer will operate in dual channel mode You can access the inserted memory modules efficiently in dual channel...

Page 75: ...ower and Power Up Modes if required 5 Loosen the screw securing the memory module cover in place please note that the screw is attached to the cover in order to prevent it from being lost 6 Slide your fingernail or a thin object under the cover and lift it off Removing the memory module cover 7 Align the notch of the memory module with that of the memory slot and gently insert the module into the ...

Page 76: ...s injury Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems Align the grooves along the edges of the memory module with the locking tabs on the connector and insert the module into the connector firmly if you find it difficult to install the memory module gently prise the locking tabs outwards using the tip of your finger P...

Page 77: ...wn and remove the battery pack refer to Replacing the battery pack section in Chapter 6 Power and Power Up Modes if required 5 Loosen the screw securing the memory module cover in place please note that the screw is attached to the cover in order to prevent it from being lost 6 Slide your fingernail or a thin object under the cover and lift it off 7 Push the latches away from the module in order t...

Page 78: ...he memory module cover in place and secure it with the screw 10 Install the battery pack refer to Replacing the battery pack section in Chapter 6 Power and Power Up Modes if required 11 Turn your computer over 1 Latches 1 Take care to ensure that the memory module cover is firmly closed ...

Page 79: ...are issues getting an image displayed on the correct monitor you should consider using the FN F5 hot key to change the display settings if you then disconnect the external monitor before you turn the computer s power off be sure to press FN F5 hot key again to switch to the internal display Please refer to Chapter 5 The Keyboard for further details on using hot keys to change the display setting W...

Page 80: ...layPort to HDMI adapter or Mini DisplayPort to DVI adapter is not supplied with your computer This product may be purchased from the retailer As the port operation has not been confirmed some monitors may not function properly When you change the display output device by hot key like FN F5 the playback device may not switch automatically In this case in order to set the playback device to the same...

Page 81: ...with the socket Do not try to force the connection doing so can damage the connecting pins 1 eSATA cable 2 eSATA USB combo port 1 2 A connected eSATA device may not be recognized if it is connected to the computer s eSATA USB combo port while the computer is in Sleep Mode or Hibernation Mode If this occurs disconnect the eSATA device and then reconnect the device while the computer is turned on If...

Page 82: ...s Port Replicator to a power source The following ports are available on the TOSHIBA Express Port Replicator RJ45 LAN jack External monitor port DC IN 15V jack Security lock slot Universal Serial Bus 2 0 port four DVI port If you disconnect an eSATA device or turn off the power while the computer is accessing the drive you may lose data or damage an eSATA device or the drive The computer must be c...

Page 83: ...roduct you are using for more information Connecting the security lock In order to connect a security cable to the computer follow the steps as detailed below 1 Turn the computer so its left side faces you 2 Align the security cable with the lock slot and secure it in place Security lock As the port operation of all DVI Digital Visual Interface monitors has not been confirmed some DVI monitors may...

Page 84: ... AC Adaptor If you frequently use your computer at more than one site it may be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to always carry the adaptor with you Battery Pack An additional battery pack can be purchased for use as either a spare or replacement Please refer to Chapter 6 Power and Power Up Modes for further information TOSHIBA Ex...

Page 85: ...e Some models are equipped with a dual point system a Touch Pad and an AccuPoint pointing stick Using the Touch Pad To use the Touch Pad simply touch and move your fingertip across it in the direction you want the on screen pointer to go Touch Pad and Touch Pad control buttons Provided with some models 1 AccuPoint 4 Fingerprint Sensor 2 AccuPoint control buttons 5 Touch Pad control buttons 3 Touch...

Page 86: ...d with an AccuPoint AccuPoint precautions Certain conditions can affect the on screen pointer when using AccuPoint For example the pointer may travel contrary to AccuPoint operation or an error message may appear if You touch the AccuPoint during power up You apply constant soft pressure during power up There is a sudden temperature change Strong stress is applied to the AccuPoint If an error mess...

Page 87: ...int authentication feature it is no longer necessary to input the password from the keyboard Fingerprint feature enables you to Logon to Windows and access a security enabled homepage through Internet Explorer Files and folders can be encrypted decrypted and third party access to them prevented Disable the password protected screen saver when returning from a power saving mode such as Sleep Mode A...

Page 88: ...ensor sensor failure fingerprint recognition problems or a lower fingerprint recognition success rate Do not scratch or poke the sensor with your nails or any hard or sharp objects Do not press the sensor strongly Do not touch the sensor with a wet finger or any wet objects keep the sensor surface dry and free from water vapor Do not touch the sensor with a soiled or dirty finger as minute foreign...

Page 89: ...ion on finger Observe the following to improve the fingerprint recognition success rate Enroll two or more fingers Enroll additional fingers if a recognition failure often occurs when using already enrolled fingers Check the condition of your finger any conditions which have changed since enrollment such as injury rough skin and extremely dry wet soiled dirty oily soaked or swollen fingers may low...

Page 90: ...using fingerprint authentication 1 Click Start All Programs TOSHIBA Utilities TOSHIBA Fingerprint Utility or click the Fingerprint utility icon in the Taskbar 2 The Enroll screen is displayed Enter the current account password into the Windows Password field If no Windows password has been configured you will be asked to configure the new logon password Then click Next 3 Click the non enrolled fin...

Page 91: ...e utility icon in the Taskbar 2 Swipe your finger across the fingerprint sensor 3 The TOSHIBA Fingerprint Utility main menu is displayed Select Enroll in the main menu 4 In the Enroll window it enables you to delete the fingerprint data for the currently logged in user Click an enrolled finger you want to delete Are you sure you want to delete this fingerprint template message box will appear on t...

Page 92: ...uccessful the user will be logged on to Windows Fingerprint boot authentication and Single Sign on feature Overview about Fingerprint boot authentication The fingerprint authentication system can be used to replace the keyboard based User Password authentication system when booting up If you do not want to use the fingerprint authentication system for password authentication when booting up but pr...

Page 93: ...nrolled before configuring the settings 1 Logon as Administrator means a user has administrator privileges 2 Click Start All Programs TOSIHBA Utilities TOSHIBA Fingerprint Utility 3 Swipe your finger across the fingerprint sensor 4 The TOSHIBA Fingerprint Utility main menu is displayed Click Run As Administrator in lower left 5 User Account Control window is displayed Click Yes You must ensure tha...

Page 94: ...fingerprint boot authentication and Single Sign on feature becomes effective the next time the system is booted up Web Camera Some models are equipped with a Web Camera which is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger TOSHIBA Web Camera Applicatio...

Page 95: ... the likeness of a registrant such as hair style changes wearing a cap or wearing glasses may effect the recognition rates when such changes occur after the registrant had registered TOSHIBA Face Recognition may incorrectly recognize faces that are similar to a registrant For high security purposes TOSHIBA Face Recognition is not a suitable substitute for Windows passwords When security is a high ...

Page 96: ... in follow the steps as described below 1 To launch this utility click Start All Programs TOSHIBA Utilities Face Recognition The Registration screen is displayed for a logged in user whose face has not been registered The Management screen is displayed for a logged in user whose face has already been registered 2 Click Run as administrator in lower left of the Management screen and then click the ...

Page 97: ...aptured image of your face to be displayed on the left How to Delete the Face Recognition Data Delete image data account information and personal record data created during registration To delete the Face Recognition Data follow the steps as described below 1 To launch this utility click Start All Programs TOSHIBA Utilities Face Recognition The Management screen is displayed 2 Select a user which ...

Page 98: ...ful the image data taken in step 4 will be faded in and placed over one another If an error occurs during authentication you will be returned to the Select Tiles screen 6 The Windows Welcome screen will be displayed and will be logged in automatically to Windows 1 1 Mode Login screen 1 Turn on the computer 2 The Select Tiles screen will be displayed 3 Select Start face recognition 4 The Select Acc...

Page 99: ...indicator on the drive glows If you have a DVD Super Multi drive refer also to the Writing CD DVDs on DVD Super Multi drives section for precautions on writing to CDs DVDs Loading discs To load CD DVDs follow the steps as detailed below 1 When the computer s power is on press the eject button to open the disc tray slightly 2 Grasp the disc tray gently and pull until it is fully opened Pressing the...

Page 100: ...y over the CD DVD tray Therefore you will need to turn the CD DVD at an angle when you place it in the disc tray After seating the CD DVD however make sure it lies flat Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment Prevent foreign objects from entering the drive Check the surface of the disc tray especially the area behind the front edge of t...

Page 101: ... it Gently lift out the CD DVD Removing a CD DVD 3 Push the center of the disc tray to close it Press gently until it locks into place Do not press the eject button while the computer is accessing the media drive Wait for the optical disc drive indicator to go out before you open the disc tray Also if the CD DVD is spinning when you open the disc tray wait for it to stop before you remove it When ...

Page 102: ...hole 1 Diameter 1 0mm Turn off the power before you use the eject hole If the CD DVD is spinning when you open the disc tray the CD DVD could fly off the spindle and cause injury Please refer to the Writable discs Chapter 2 for details about the types of writable CD and DVD discs that can be supported by this computer Do not turn off the power to the optical disc drive while the computer is access...

Page 103: ...siness profit loss or business interruption that may be caused by the change or loss of the recorded contents Damage that may be caused by using third party equipment or software Given the technological limitations of current optical disc writing drives you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices In view of this it is good practic...

Page 104: ...x speed media Hitachi Maxell Ltd for 8x and 16x speed media DVD R Dual Layer MITSUBISHI KAGAKU MEDIA CO LTD for 4x and 8x speed media DVD R MITSUBISHI KAGAKU MEDIA CO LTD for 8x and 16x speed media TAIYO YUDEN CO Ltd for 8x and 16x speed media DVD R Double Layer MITSUBISHI KAGAKU MEDIA CO LTD for 2 4x and 8x speed media DVD RW DVD Specifications for Recordable Disc for Version 1 1 or version 1 2 V...

Page 105: ...ite to or delete data from the wrong drive Be sure to connect the AC adaptor to the computer before you write or rewrite any information Before you enter either Sleep Mode or Hibernation Mode take care to ensure that any DVD RAM writing has been completed In this instance writing is finished if you can eject the DVD RAM media Be sure to close all other software programs except for the writing soft...

Page 106: ... video control button to reproduce music or voice Open the optical disc drive Do not use shut down log off Sleep Mode or Hibernation Mode functions while writing or rewriting Make sure that the write rewrite operation is completed before going into either Sleep Mode or Hibernation Mode writing is completed if you can remove an optical media on the DVD Super Multi drive If the media is of poor qual...

Page 107: ...f you add data to a DVD R DVD R Dual Layer DVD R or DVD R Double Layer disc that you have already recorded to you might not be able to read the added data under some circumstances For example it cannot be read under 16 bit operating systems such as Windows 98SE and Windows Me while in Windows NT4 you will need Service Pack 6 or later and in Windows 2000 you will need Service Pack 2 In addition to ...

Page 108: ...h care Following the simple precautions listed below will increase the lifetime of your media and protect the data stored on it 1 Store your CD s and DVD s in the containers they originally came in to protect them and keep them clean 2 Do not bend the CD s or DVD s 3 Do not write on apply a sticker to or otherwise mar the surface of the CD or DVD that contains the data 4 Hold the CD or DVD by its ...

Page 109: ...tab move the Microphone slider to increase or decrease the microphone volume level If you feel the microphone volume level is inadequate move the Microphone Boost slider to a higher level Audio Enhancements In order to apply the sound effects for your current speaker follow the steps below 1 Right click on the speaker icon on the Taskbar and select Playback Devices from the sub menu 2 Select Speak...

Page 110: ...for holding mutual communication via the Internet Protocol or Local Area Network If you wish to communicate with someone on your computer you can use a messenger application However with such an application you would hear your own voice returning to you as echo during the communication if you did not use a headset system or headphone TOSHIBA Mic Effect will reduce these echoes generated on your co...

Page 111: ...tions When you select a telephony location the corresponding region is automatically selected and becomes the modem s default setting Connection to any communication line other than an analog phone line could cause a computer system failure Connect the built in modem only to ordinary analog phone lines Never connect the built in modem to a digital line ISDN Never connect the built in modem to the ...

Page 112: ...you have selected a region Location list for region selection Displays a sub menu appears which details location information Open dialog box if the modem and Telephony Current Location region code do not match Displays a warning if the current settings for both region code and telephony location are different Modem Selection If the computer cannot recognize the internal modem a dialog box is displ...

Page 113: ... modem to the digital connector on a public telephone or to a digital private branch exchange PBX Never connect the built in modem to a key telephone system for residences or offices Avoid using your computer modem with the telephone cable connected during an electrical storm There may be a remote risk of electric shock from lightning 1 Modem jack 3 Telephone jack 2 Modular cable 1 2 3 Do not pull...

Page 114: ...channels Card power management Do not use the Wireless LAN Wi Fi or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields Interference from a microwave oven or other source can disrupt Wi Fi or Bluetooth operation Turn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device ...

Page 115: ...ta due to eavesdropping or illegal access through the wireless LAN and the damage thereof Bluetooth wireless technology Bluetooth wireless technology eliminates the need for cables such as desktop computers between your PC and other electronic devices example of printers and mobile phones You cannot use the computer s built in Bluetooth functions and an external Bluetooth adaptor simultaneously Fo...

Page 116: ... software Release Notes related to the Bluetooth Stack for Windows by TOSHIBA 1 Fax application software Please be aware that there is some fax application software that you cannot use on this Bluetooth Stack 2 Multi user considerations The use of Bluetooth is not supported in a multi user environment This means that when you use Bluetooth other users that are logged into the same computer will no...

Page 117: ...rchased If Toshiba Wireless Manager is not pre installed use the connection utility bundled or provided by the carrier Present aviation agency regulations and airline policies typically require that you turn off your computer disable Wireless communication in BIOS setup and turn off any wireless devices before boarding an aircraft While it is foreseeable that during certain non critical phases of ...

Page 118: ...indicator is off 2 Remove the AC adaptor and all cables connected to the computer 3 Close the display panel 4 Turn the computer upside down and remove the battery pack 5 Loosen the screw securing the SIM Card module cover in place please note that this screw is attached to the cover in order to prevent it from being lost 6 Slide your fingernail or a thin object under the cover and lift it off Remo...

Page 119: ... SIM Card into the SIM Card holder like shown on the graphic below Inserting or Removing the SIM Card Never allow metal objects such as screws staples and paper clips to enter the computer Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury Do not touch the connectors on the SIM card or on the computer Debris on the connect...

Page 120: ... down and lock it by sliding the SIM Card release latch to the right Locking the SIM Card holder 12 Seat the SIM Card module cover in place and secure it with the screw Seating the SIM Card module cover 13 Turn your computer over 1 SIM Card module cover 2 Screw 1 2 ...

Page 121: ...e Wireless Modes window sample image Enabling GPS Your system may include built in GPS Global Positioning System functionality To enable and use GPS you must do the following procedures Please make sure that the Wireless communication switch is turned on Insert a SIM card into the SIM card slot Go to the View menu in the TOSHIBA Wireless Manager and select GPS Then click GPS ON in the window Use I...

Page 122: ...off switch No transmissions are sent or received when the switch is off Slide the switch to the right to turn it on and to the left to turn it off Wireless communication Indicator The wireless communication indicator shows the status of the computer s wireless communication functions If you used the Taskbar to disable the wireless LAN restart the computer or perform the following procedure to re e...

Page 123: ...to connect with a CAT5 cable or higher You cannot use a CAT3 cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CAT3 or higher cable Do not install or remove a memory module while Wake up on LAN is enabled The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature The Link speed 10 100 1000 ...

Page 124: ...figuring a network connection Connect the AC adaptor before connecting the LAN cable The AC adaptor must remain connected during LAN use If you disconnect the AC Adaptor while the computer is accessing a LAN the system may hang up Do not connect any other cable to the LAN jack except the LAN cable Otherwise malfunctions or damage may occur Do not connect any power supplying device to the LAN cable...

Page 125: ...er using a slightly water dampened cloth You can clean the display screen by spraying a small amount of glass cleaner onto a soft clean cloth and then wiping the screen gently with the cloth Moving the computer While the computer is designed for flexible day to day usage you should exercise a few simple precautions when moving it in order to help ensure trouble free operation Before moving the com...

Page 126: ...ction This computer has a function for reducing the risk of damage on the hard disk drive Using an acceleration sensor built into the computer TOSHIBA HDD Protection detects vibration shocks and similar signs of movement of the computer and automatically moves the Hard Disk Drive head to a safe position to reduce the risk of damage that could be caused by head to disk contact When vibration is det...

Page 127: ...ing on whether the computer is used as handheld or mobile usages or whether it is used in a stable environment such as on a table in the workplace or at home By setting different detection levels for the computer depending on whether it runs with the AC power desktop or with batteries handheld or mobile usage the detection level automatically switches according to the power connection mode 3D View...

Page 128: ...can supply USB bus power DC5V to the USB port even when the power of the computer is turned OFF Power OFF includes Sleep Mode Hibernation Mode or shutdown state This function can be used for ports that support the USB Sleep and Charge function hereinafter called compatible ports Compatible ports are USB ports that have the symbol icon You can use the USB Sleep and Charge function to charge certain...

Page 129: ... own chargers If USB Sleep and Charge function is enabled the computer s battery will discharge during hibernation or when the computer is turned off It is recommended that you connect the AC adaptor to the computer when enabling the USB Sleep and Charge function External devices connected to the USB bus power DC5V function that interfaces with the power ON OFF of the computer may always be in an ...

Page 130: ...ery life for USB Sleep and Charge Move the slider bar to specify the lower limit If the remaining battery life falls below the setting the USB Sleep and Charge function will be stopped Heat dispersal To protect against overheating the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer s internal temperature rises t...

Page 131: ...rks and special symbols that appear on the screen However there are some differences between using a typewriter and using a computer keyboard Letters and numbers produced in computer text vary in width Spaces which are created by a space character may also vary depending on line justification and other factors The lowercase l el and the number 1 one together with the uppercase O oh and the 0 zero ...

Page 132: ... FN function is unique to TOSHIBA computers and is used in combination with other keys to form soft keys Soft keys are key combinations that enable disable or configure specific features Emulating keys on an enhanced keyboard A 104 key enhanced keyboard layout This computer s keyboard is designed to provide all the features of the 104 key enhanced keyboard Since the keyboard is smaller and has few...

Page 133: ... taking care to note that the power on default for both settings is off Press FN F12 ScrLock to lock the cursor on a specific line The power on default is off Press FN ENTER to simulate ENTER on the enhanced keyboard s numeric keypad Hot keys Hot keys pressing FN a function or ESC key let you enable or disable certain features of the computer Mute Pressing FN ESC turns the volume on and off Lock P...

Page 134: ...F7 increases the computer s display panel brightness in individual steps Wireless Pressing FN F8 switches the active wireless devices if the wireless communication switch is switched on Touch Pad Pressing FN F9 enables or disables the Touch Pad and AccuPoint function Zoom Pressing FN Space changes the display resolution To use a simultaneous mode you must set the resolution of the internal display...

Page 135: ...t All Programs TOSHIBA Utilities Accessibility Windows special keys The keyboard provides two keys that have special functions in Windows the Windows Start Button key activates the Start menu while the application key has the same function as the secondary right mouse button This key activates the Windows Start menu This key has the same function as the secondary right mouse button Keypad overlay ...

Page 136: ...ress FN F11 the Numeric Mode indicator lights and you are able to access numeric characters by using the keys You are able to press FN F11 again to turn off this overlay function The numeric keypad overlay Temporarily using normal keyboard overlay on While using the overlay you can temporarily access the normal keyboard functions without having to turn the overlay off 1 Hold down FN key and press ...

Page 137: ...ction 3 Release FN key to return to normal keyboard operation Temporarily changing modes If the computer is in Numeric Mode you can switch temporarily to Arrow Mode by pressing a SHIFT key while if it is in Arrow Mode you can switch temporarily to Numeric Mode by also pressing a SHIFT key Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation but you ...

Page 138: ...er s operating capability and battery charge status are affected by different power conditions including whether an AC adaptor is connected whether a battery pack is installed and what the charge level is for that battery Power on Power off no operation AC adaptor connected Battery fully charged Operates No charge LED Battery green DC IN green No charge LED Battery green DC IN green Battery partia...

Page 139: ...s LED Battery flashes orange DC IN off Battery charge is exhausted Computer shuts down No battery installed No operation LED Battery off DC IN off Power on Power off no operation Flashing orange The battery charge is low the AC adaptor must be connected in order to recharge the battery Orange Indicates the AC adaptor is connected and the battery is charging Green Indicates the AC adaptor is connec...

Page 140: ...he battery pack save your data and shut down the computer or place the computer into Hibernation Mode Please be aware that when placing the computer into Hibernation Mode the contents of memory will be saved to the hard disk drive although for safety sake it is best to also save your data manually Green Indicates the AC adaptor is connected and is correctly supplying power to the computer Flashing...

Page 141: ...s turned off even if the AC adaptor is attached Make sure the battery is securely installed in the computer before attempting to charge the battery pack Improper installation could generate smoke or fire or cause the battery pack to rupture Keep the battery pack out of reach of infants and children It can cause injury The battery pack are lithium ion batteries which can explode if not replaced use...

Page 142: ...nditions The battery is extremely hot or cold if the battery is extremely hot it might not charge at all To ensure the battery charges to its full capacity you should charge it at room temperature of between 5 to 35 C 41 to 95 F The battery is nearly completely discharged In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging The Battery ...

Page 143: ...splay power off period Hard disk drive power off period How often and for how long you use the hard disk drive and external disk c drives for example optical disc and floppy diskette drive How much charge the battery contained to begin with How you use optional devices such as an ExpressCard to which the battery supplies power Whether you enable Sleep Mode which can conserve battery power if you a...

Page 144: ...e than one month remove the battery pack from the computer Store spare battery packs in a cool dry place out of direct sunlight 1 Turn off the computer s power 2 Disconnect the AC adaptor and turn on the computer s power if it does not turn on then go to Step 4 3 Operate the computer on battery power for five minutes If you find that the battery pack has at least five minutes of operating time con...

Page 145: ... Turn the computer s power off ensure that the Power indicator is off 3 Remove all cables and peripherals that are connected to the computer 4 Close the display panel and turn the computer upside down 5 Slide the battery lock 1 into its position 6 Slide and hold the battery release latch 2 to disengage the battery pack and then remove it from the computer 3 Releasing the battery pack Do not remove...

Page 146: ...OSHIBA Utilities Password Utility User authentication may be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords etc User Password field Set button Click this button to register a password of up to 50 characters After a password is set you will be prompted to enter it when you start the computer Check Set the same string simultaneously as the HDD User...

Page 147: ...ssword enter from the keyboard character by character and do not enter as ASCII code or copy and paste the character string In addition ensure that the registered password is correct by outputting the character string to the password file When entering a password do not enter any characters for example or produced by pressing the SHIFT or ALT keys and so on To start BIOS Setup 1 Turn on the comput...

Page 148: ... Boot Authentication If you would not like to swipe your finger or cannot authenticate the fingerprint for some reasons push the BACK SPACE key to skip the fingerprint authentication screen You can try to swipe the fingerprint up to five times If you failed fingerprint authentication five times you must enter the password manually to start the computer Enter the password manually To enter a passwo...

Page 149: ...bernation Mode please refer to Chapter 5 The Keyboard for further details Panel power on off You can set up your computer so that power is turned off automatically when you close the display panel and turned on again when you open it Please note that this function is only available for Sleep Mode or Hibernation Mode not for Shut Down Mode System automatic Sleep Hibernation This feature automatical...

Page 150: ...tabs General Display Boot Priority Keyboard CPU LAN SATA and USB to allow specific functions of the computer to be configured In addition there are also three buttons OK Cancel and Apply General This window displays the BIOS EC version and contains two buttons Default and About OK Accepts your changes and closes the HW Setup window Cancel Closes the window without accepting your changes Apply Acce...

Page 151: ...able on standard VGA mode and is not available as part of the Windows Desktop properties Boot Priority Boot Priority Options This tab allows you to set the priority for booting the computer The Boot Priority Options setting window will be displayed as shown below Click the up and down arrow buttons to adjust the priority The Power On Display is supported with some models Auto Selected Selects an e...

Page 152: ...s the CD ROM 2 M Selects the USB memory drive E Selects the eSATA HDD If a Supervisor Password has been set manual boot device selection functions may be restricted The boot device selection methods described above will not change the boot priority settings that have been configured in HW Setup In addition if you press a key other than one of those listed or if the selected device is not installed...

Page 153: ...ake up packet Magic packet from the LAN Enabled Enables the Wake up on Keyboard function Disabled Disables the Wake up on Keyboard function Default Dynamically Switchable The processor s power consumption and automatic clock speed switching functions are enabled in use the processor s operation is automatically switched when necessary default Always High The processor s power consumption and autom...

Page 154: ...at even if your operating system does not support USB devices you can still use a standard USB mouse and keyboard to achieve this you should set the appropriate option s to Enabled The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature Regarding Wake up on LAN from sleep or hibernation you must check the Allow the device to wa...

Page 155: ...et conditions for SATA SATA Interface setting This feature allows you to set SATA interface setting Enabled Enables the USB floppy diskette drive legacy emulation function Default Disabled Disables the USB floppy diskette drive legacy emulation function Enabled Enables the eSATA port Default Disabled Disables the eSATA port in order to save power Performance Let HDD SSD work with maximum performan...

Page 156: ...ore the problem occurred If you have a printer attached print a copy of the screen using the computer s PRTSC key Please also be aware that the questions and procedures described in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from your reseller dealer or service provider if you fi...

Page 157: ...ve you clues that can help you identify why it is malfunctioning In view of this you should keep the following questions in mind Which part of the computer is not operating properly keyboard hard disk drive display panel touch pad touch pad control buttons as each device will produce different symptoms Check the options within the operating system to ensure that its configuration is set properly W...

Page 158: ...annot find a software problem you should then check the setup and configuration of your hardware First run through the items in the preliminary checklist as described previously then if you still cannot correct the problem try to identify the source the next section provides checklists for individual components and peripherals Before using a peripheral device or application software that is not an...

Page 159: ... Random characters appear on the screen and the system does not function normally The screen displays an error message In these instances turn off the computer check all cable connections and then restart it if the self test fails again contact your reseller dealer or service provider Power When the computer is not plugged into an AC power outlet the battery pack is the primary power source Howeve...

Page 160: ...even though the DC IN indicator stops blinking If the computer has reached room temperature and it still does not start or if it starts but shuts down quickly contact your reseller dealer or service provider Computer shuts down and its DC IN indicator is flashing green This indicates a problem with the heat dispersal system you should contact your reseller dealer or service provider Problem Proced...

Page 161: ...temperature before you try again Unplug the AC adaptor and remove the battery to make sure its connecting terminals are clean if necessary wipe them with a soft dry cloth lightly dipped in alcohol Connect the AC adaptor and replace the battery taking care to ensure that it is securely seated in the computer Check the Battery indicator if it does not glow allow the computer to charge the battery fo...

Page 162: ...e date in the System Date field 4 Set the time in the System Time field 5 Press F10 a confirmation message will be displayed 6 Press the Y key the BIOS setup application will end and the computer will restart Problem Procedure Cannot enter password Please refer to the TOSHIBA Password Utility section in Chapter 6 Power and Power Up Modes for further information Problem Procedure Some letter keys p...

Page 163: ...et the display panel dry properly before closing it Problems above remain unresolved or other problems occur You should initially refer to the documentation supplied with you software to determine if it is this that is causing the problems Alternatively you may wish to run the TOSHIBA PC Diagnostic Tool to check the general operation of the computer If you are still unable to resolve the problem c...

Page 164: ...e sure the drive s disc tray is securely closed Press gently until it clicks into place Open the disc tray and make sure the CD DVD is properly seated It should lie flat with the label facing up A foreign object in the disc tray could block laser light from reading the CD DVD Make sure there is no obstruction Remove any foreign object Check whether the CD DVD is dirty If it is wipe it with a clean...

Page 165: ...move any foreign object Check whether the CD DVD is dirty If it is wipe it with a clean cloth dipped in water or a neutral cleaner Refer to the Media care section in Chapter 4 for details on cleaning Some CD DVDs run correctly but others do not The software or hardware configuration may be causing a problem Make sure the hardware configuration matches your software s needs Check the CD DVD s docum...

Page 166: ...e is actually on the SD SDHC Card that is inserted into the computer If you are still unable to resolve the problem contact your reseller dealer or service provider Problem Procedure Smart Card error occurs Remove the Smart Card from the computer make sure to confirm that the card oriented correctly and reinsert it in order to ensure it is firmly connected If the problem persists then you should r...

Page 167: ...seller dealer or service provider Problem Procedure Problem Procedure xD picture card error occurs Remove the xD picture card from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your xD picture card for further information You cannot read a file Check to ensure the required file is actuall...

Page 168: ...r does not respond to pointing device operation In this instance the system might be busy Try moving the mouse again after waiting a short while Double tapping Touch Pad or double clicking AccuPoint does not work In this instance you should initially try changing the double click speed setting within the Mouse Control utility 1 To access this utility click Start Control Panel Hardware and Sound Mo...

Page 169: ...k the OK button on Advanced feature setting screen If you are still unable to resolve the problem contact your reseller dealer or service provider Problem Procedure On screen pointer does not respond to mouse operation In this instance the system might be busy Try moving the mouse again after waiting a short while Remove the mouse from the computer and then reconnect it to a free USB port it in or...

Page 170: ... instance you should try the fingerprint reading operation again using the correct finger position please refer to Using the Fingerprint Sensor in Chapter 4 Operating Basics for further information Alternatively you should try the recognition process again using another enrolled finger The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there may be ins...

Page 171: ...o use a USB mouse and or USB keyboard by setting the USB KB Mouse Legacy Emulation option within the TOSHIBA HW Setup utility to Enabled If you are still unable to resolve the problem contact your reseller dealer or service provider Problem Procedure I cannot use the USB Sleep and Charge function USB Sleep and Charge function may be disabled Select the Enable USB Sleep and Charge check box in the ...

Page 172: ...mputer or disable the USB Sleep and Charge function External devices connected to the compatible ports do not work when connected to a compatible port Some external devices may not work when connected to a compatible port if the USB Sleep and Charge function is enabled Reconnect the external device after turning the computer ON If the external device still does not work connect device to an USB po...

Page 173: ...till unable to resolve the problem contact your reseller dealer or service provider Problem Procedure If there is a memory malfunction the Power indicator will repeatedly flash on for 0 5 seconds off for 0 5 seconds in the following patterns If there is an error in only Slot A orange twice then green once If there is an error in only Slot B orange once then green twice If there are errors in both ...

Page 174: ...ther information please refer to Troubleshooting in Windows section of Windows Help and Support Annoying sound is heard In this instance you may be experiencing feedback from either the internal microphone or an external microphone connected to the computer please refer to Sound System in Chapter 4 Operating Basics for further information Volume cannot be adjusted during Windows start up or shut d...

Page 175: ... Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached If you are still unable to resolve the problem contact your reseller dealer or service provider Problem Procedure This information is applicable to the models equipped with a built in modem Problem Procedure Communication software can t initialize modem Make sure the computer s internal mo...

Page 176: ...at the parity bit and stop bit settings correspond with those of the remote computer you should check the flow control and communication protocol settings within your communication application You cannot receive an incoming call Ensure that the communication application s rings before auto answer feature is set correctly If you are still unable to resolve the problem contact your reseller dealer o...

Page 177: ...em contact your reseller dealer or service provider Problem Procedure The following message appears when executing Recovery Media Creator The Recovery Media Creator can not be launched because there is no recovery partition You will see this message if you have previously chosen to remove the partition and are trying to create Recovery Media When there is no recovery partition the Recovery Media C...

Page 178: ...ns in the documentation supplied with your software and or peripheral devices If a problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best...

Page 179: ...s Power Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 65 C 149 F 10 to 90 noncondensing Wet bulb temperature 26 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 meters maximum AC adaptor 100 240 volts AC 50 or 60 hertz cycles per second Computer 15V D...

Page 180: ...ec Former CCITT V 21 V 22 V 22bis V 32 V 32bis V 34 V 90 103 212A V 17 V 29 V 27ter V 21 ch2 Communication speed Data transmission and reception 300 1200 2400 4800 7200 9600 12000 14400 16800 19200 21600 24000 26400 28800 31200 33600 bps Data reception only with V 90 28000 29333 30666 32000 33333 34666 36000 37333 38666 40000 41333 42666 44000 45333 46666 48000 49333 50666 52000 53333 54666 56000 ...

Page 181: ...on any computer that supports that mode Video mode Video mode settings are configured via the Screen Resolution dialog To open the Screen Resolution dialog click Start Control Panel Appearance and Personalization Display Change display settings Due to the display panel s increased resolution lines may appear broken in when displaying images in full screen text mode If you are running some applicat...

Page 182: ...on in the license free 2 4GHz and 5GHz band local radio regulations may impose a number of limitations to the use of wireless communication equipment Form Factor PCI Express Mini Card Compatibility IEEE 802 11 Standard for Wireless LANs Wi Fi Wireless Fidelity certified by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Network Operating System Microsoft W...

Page 183: ...hat apply in the countries regions your Wireless LAN module may support a different set of 5 GHz 2 4 GHz channels Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries regions 2 4 GHz Band Channels Sets Wireless IEEE 802 11 Revision b g and n 1 Factory set default channels 2 The band width and the channel which can be u...

Page 184: ...the module will use the default channel 10 In a Wireless LAN Access Point the Wireless LAN module will use the factory set default channel printed in bold unless the LAN Administrator selected a different channel when configuring the Wireless LAN Access Point device 5 GHz Band Channels Sets Wireless IEEE 802 11 Revision a and n Frequency Range Channel ID 5150 5850 MHz 34 5170 2 36 5180 2 38 5190 2...

Page 185: ...el identified by the Wireless LAN Access Point When roaming between different access points the station can dynamically switch to another channel if required For Wireless LAN modules installed in wireless clients that operating in a peer to peer mode the module will use the default channel 10 In a Wireless LAN Access Point the Wireless LAN module will use the factory set default channel printed in...

Page 186: ... use Bluetooth Adaptor from TOSHIBA always change the frequency move your computer to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or more or stop transmitting from your computer Please visit the following TOSHIBA PC product support website Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one...

Page 187: ...ituations may for example include Using the equipment with Bluetooth wireless technology on board of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for...

Page 188: ...he receiver Connect the equipment to outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help TOSHIBA is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this Bluetooth Adaptor from TOSHIBA or the substitution or attachment of connecting cable...

Page 189: ...f found the user shall cease operating immediately until no interference is achieved The said legal communications means radio communications is operated in compliance with the Telecommunications Act The low power radio frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices The frequency bandwidth of this equipment may operate withi...

Page 190: ...e to avoid the band of mobile object identification systems Device Authorization This device obtains the Technical Conditions Compliance Approval and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Telecommunications Business Law The Name of the radio equipment BSMAN3 JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT...

Page 191: ...power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F Length Minimum 1 7 meters Wire size Minimum 0 75 mm2 Current rating Minimum 2 5 amperes Voltage rating 125 or 250 VAC depending on country region s power standards China CQC CEMC U S and Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 Australia AS Japan DENANHO Europe Aust...

Page 192: ...15P 250V or 5 15P 125V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following illustrations show the plug shapes for the U S A and Canada the United Kingdom Australia Europe and China UL approved BS approved AS approved Approved by the appropriate agency CSA approved CCC approved USA United Kingdom Australia Europe Canada China ...

Page 193: ...ortion of the total hard disk capacity approximately 10MB or less per year This information is used to identify and provide a notification of system conditions which may effect the performance of your Toshiba computer It may also be used to help diagnose problems should the computer require service by Toshiba or Toshiba s authorized service providers Additionally Toshiba may also use this informat...

Page 194: ...nterfere with the operation of the program are detected Follow the instructions displayed on screen in the message However if the following special message is displayed carry out the procedures listed below If the It is possible that the PC cooling performance has decreased Please click OK to run the TOSHIBA Cooling Performance Diagnostic Tool to check the cooling performance of your PC message is...

Page 195: ...g the battery pack section in Chapter 6 Power and Power Up Modes if required 5 Using a thin tipped tool push on the hole in the edge of the Cooling module cover and slide it in the direction of the arrow to remove Removing the cooling module cover 6 Lift the plastic film and clean the cooling module using a vacuum cleaner or other cleaning tool If you use the computer for a long period the inside ...

Page 196: ...lastic film 7 Slide the Cooling module cover back into place on the computer to reattach 8 Install the battery pack refer to the Replacing the battery pack section in Chapter 6 Power and Power Up Modes if required 9 Turn your computer over 1 Plastic film 1 ...

Page 197: ...ral products use of battery power instead of AC power use of certain multimedia computer generated graphics or video applications use of standard telephone lines or low speed network connections use of complex modeling software such as high end computer aided design applications use of several applications or functionalities simultaneously use of computer in areas with low air pressure high altitu...

Page 198: ...ain system memory may be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other computing activities The amount of main system memory allocated to support graphics may vary depending on the graphics system applications utilized system memory size and other factors Computers configured with a 32 bit operating system can address...

Page 199: ...ness of the screen Graphics Processor Unit GPU Graphics processor unit GPU performance may vary depending on product model design configuration applications power management settings and features utilized GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode Total Available Graphics Memory is the total of as applicable ...

Page 200: ... form to the address below To register the theft online please follow these procedures Visit http www toshiba europe com on the Internet In the product area choose Computer Systems In the Computer Systems page open the Support Downloads menu and choose the Stolen Units Database option Your entries are used to track your computer at our service points Always take care of your computer and try to pr...

Page 201: ...ical Service and Support Blumenstrasse 26 93055 Regensburg Germany Fax number 49 0 941 7807 921 Owner s details Country stolen Machine type e g TECRA M11 Model number e g PSL45E YXT Serial number e g 12345678G Date stolen Year Month Day Last name first name Company Street Postal Code City Country Phone Fax ...

Page 202: ...ry CD RW Compact Disc ReWritable CMOS complementary metal oxide semiconductor CPU central processing unit CRT cathode ray tube DC direct current DDC display data channel DDR double data rate DIMM dual inline memory module DVD digital versatile disc DVD R Digital Versatile Disc Recordable DVD RAM Digital Versatile Disc Random Access Memory DVD R Dual Layer Digital Versatile Disc Recordable Dual Lay...

Page 203: ...nnect RAM random access memory RGB red green and blue ROM read only memory RTC real time clock S P DIF Sony Philips Digital Interface Format SD Secure Digital SDHC Secure Digital High Capacity SDRAM synchronous dynamic random access memory SLI Scalable Link Interface SSD Solid state drive TFT thin film transistor USB Universal Serial Bus UXGA ultra extended graphics array VGA video graphics array ...

Page 204: ...ty 7 2 Bridge media slot 2 2 3 19 indicator 2 13 using 3 19 C Cleaning the computer 4 41 Cooling vents 2 3 D DC IN indicator 2 12 6 3 Display 3 4 automatic power off 3 6 brightness down 5 4 brightness up 5 4 controller B 1 hinges 2 11 opening 1 6 screen 2 10 Docking port 2 7 Documentation list 1 1 Dual Pointing Device AccuPoint 2 11 4 2 AccuPoint control buttons 2 11 Touch Pad 2 11 4 1 8 13 Touch ...

Page 205: ...om 5 4 Function keys 5 2 G Graphics controller 3 4 H Hard disk drive 3 3 automatic power off 3 6 Hard Disk Drive Optical Disc Drive eSATA indicator 2 13 HDD Protection 4 42 Heat dispersal 3 7 4 46 Hibernation Mode 3 8 Hot keys 3 6 Brightness Down 5 4 Brightness Up 5 4 Hibernate 5 4 Lock 5 3 Mute 5 3 Output 5 4 Power Plan 5 3 Sleep 5 4 TOSHIBA Zooming Utility enlarge 5 5 TOSHIBA Zooming Utility red...

Page 206: ... selection 4 27 Moving the computer 4 41 MultiMediaCard 3 19 inserting 3 22 problems 8 12 removing 3 22 P Password power on 3 7 problems 8 7 Starting the computer by 6 11 Supervisor 6 11 user 6 9 Power conditions 6 1 Hibernation Mode 1 10 indicators 6 2 panel on off 3 7 6 12 Shut Down mode Boot Mode 1 8 Sleep Mode 1 8 System Auto Off 6 12 turning off 1 8 turning on 1 7 Problems AC power 8 5 Additi...

Page 207: ...ing 3 18 Soft keys enhanced keyboard 5 2 ENTER 5 3 ScrLock 5 3 Sound system headphone jack 2 4 microphone jack 2 4 problems 8 19 Stereo speakers 2 2 T TOSHIBA Assist 3 11 TOSHIBA ConfigFree 3 11 TOSHIBA Disc Creator 3 12 4 22 TOSHIBA DVD RAM Utility 3 12 TOSHIBA Express Port Replicator 3 33 TOSHIBA HDD Protection 3 7 TOSHIBA HDD SSD Alert Utility 3 12 TOSHIBA Mic Effect 3 11 TOSHIBA PC Diagnostic ...

Page 208: ...User s Manual Index 5 Index X xD picture card 3 19 inserting 3 22 problems 8 12 removing 3 22 ...

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