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Toshiba TECRA A50 series, User Manual

The Toshiba TECRA A50 series offers exceptional performance and reliability for business professionals. Easily access the comprehensive User Manual to maximize your productivity and optimize your experience with this feature-packed laptop. Download the manual for free on manualshive.com and unleash the full potential of your TECRA A50.

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GMAD00375010 
10/13

                                                                                                                                                                                                                                

If you need assistance:

Technical support is available online at Toshiba’s Web site at 

support.toshiba.com

. At this Web site, you will find answers 

for many commonly asked technical questions plus many 
downloadable software drivers, BIOS updates, and other 
downloads.

For more information, see 

“If Something Goes Wrong” on 

page 139

 in this guide.

Tecra

®

 A50/W50-A 

Series

User’s Guide

Summary of Contents for TECRA A50 series

Page 1: ...b site at support toshiba com At this Web site you will find answers for many commonly asked technical questions plus many downloadable software drivers BIOS updates and other downloads For more information see If Something Goes Wrong on page 139 in this guide Tecra A50 W50 A Series User s Guide ...

Page 2: ...e As with any new technology you must read and follow all set up and usage instructions in the applicable user guides and or manuals enclosed or provided electronically If you fail to do so this product may not function properly and you may lose data or suffer other damage TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL...

Page 3: ... SUCCESSFULLY COPIED OR TRANSFERRED TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY Critical Applications The computer you have purchased is not designed for any critical applications Critical applications means life support systems medical applications connections to implanted medical devices commercial transportation nuclear facilities or systems or any oth...

Page 4: ...locate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Only Peripherals complying with the FCC Class B limits may be attached to this equipment Operation with noncompliant peripherals or peripherals...

Page 5: ...slow down or cause errors If you detect certain interference while you use a Bluetooth device always change the frequency move your device to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or more or stop transmitting from your device Please contact TOSHIBA computer product support on Web site http www toshiba europe com computers tnt bluetooth htm...

Page 6: ...ive research literature In some situations or environments the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the equipment with Bluetooth wireless technology on board airplanes or In any other environment where the risk of interference to other devices or ser...

Page 7: ... performance or even lose your network connection If you should experience any such problem immediately turn off your Bluetooth or Wireless LAN device Please contact Toshiba computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information Radio Frequency Interference Requirements This device is r...

Page 8: ...ss LAN may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the Wireless LAN equipment on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless ...

Page 9: ...der if any repair or adjustment is required Location of the Required Label Sample shown below Location of the label and manufacturing information may vary Canada Industry Canada IC This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conformé à la norme NMB 003 du Canada This device complies with RSS 210 of Industry Canada The installer of this r...

Page 10: ...etres afin de Fournier un ecram de blindage maximal Si le matriel ou son antenne d emission est installe a l exterieur il doit faire l objet d une licence This device is restricted to indoor use due to its operation in the 5 15 GHz to 5 25 GHz frequency range Industry Canada requires this product to be used indoors for frequency range 5 15 GHz to 5 25 GHz to reduce the potential for harmful interf...

Page 11: ...ormity TOSHIBA declares that this product conforms to the following Standards This product is carrying the CE Mark in accordance with the related European Directives The party responsible for CE Marking is TOSHIBA Europe GmbH Hammfelddamm 8 41460 Neuss Germany Supplementary Information The product complies with the requirements of the Low Voltage Directive 73 23 EEC the EMC Directive 89 336 EEC an...

Page 12: ... or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled bin symbol on the battery In the European Union these symbols indicate that when the last end user wishes to discard this product it must be sent to appropriate facilities for recovery and recycling This Directive applies to EU memb...

Page 13: ... Pour les enregistrements et licences veuillez contacter l IBPT Deutschland License required for outdoor installations Check with reseller for procedure to follow Anmeldung im Outdoor Bereich notwendig aber nicht genehmigungspflichtig Bitte mit Händler die Vorgehensweise abstimmen France Restricted frequency band only channels 1 to 7 2400 MHz and 2454 MHz respectively may be used outdoors in Franc...

Page 14: ... 5 GHz bands in the European Community Ad hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands This device will operate under the control of the Access Point in order to avoid operating...

Page 15: ...model accredited low power radio frequency electric machinery any company trader or user shall not change the frequency increase the power or change the features and functions of the original design Article 17 Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications In the event interference is caused the use of such electric ...

Page 16: ...z to 2 483 5 MHz It is possible to avoid the band of mobile object identification systems The indication shown below appears on this equipment 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH SS modulation 3 The interference range of this equipment is less than 10m 4 This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz 3 TOSHIBA Direct PC Monday Frida...

Page 17: ... subject to the approval of the U S Department of Commerce prior to export Any export directly or indirectly in contravention of the U S Export Administration Regulations is prohibited Notice The information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PRO...

Page 18: ...ration or its subsidiaries in the United States and other countries Microsoft Outlook Windows and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association Secure Digital SD and microSD are trademarks or registered trademarks of SD 3C LLC in the Uni...

Page 19: ...icient use of resources and appropriate treatment of hazardous substances in accordance with recycling regulations in each state country and territory Toshiba wants to make it easy for customers to recycle products at the end of the life cycle To learn more about Toshiba s sustainability commitment visit us toshiba com green Reuse Donation Recycling Functional computers can be donated to a local c...

Page 20: ...Chapter 1 Getting Started 31 Selecting a place to work 31 Setting up a work environment 31 Keeping yourself comfortable 32 Computer user comfort recommendations 32 Good Working Posture 32 Using the notebook with an external keyboard mouse or monitor 33 Typing style 34 Taking breaks and varying tasks 35 Mobile computing tips 35 Transporting the notebook 35 Seeking additional help 36 ...

Page 21: ...ptional 47 Installing a memory module 48 Removing a memory module 54 Checking total memory 56 Recovering the Internal Storage Drive 57 Creating recovery media 58 Restoring from recovery media 60 Refresh your PC with user s data 62 Reset your PC 64 Installing drivers and applications 67 Using the TOSHIBA Dual Pointing Device 68 Using the touch pad 69 Adjusting touch pad settings 72 Disabling or ena...

Page 22: ...p from the Start screen 82 Saving your work 83 Backing up your work 83 Using the optical disc drive 84 Optical disc drive components 85 Inserting an optical disc 85 Playing optical media 86 Recording optical media 86 Removing a disc with the computer on 87 Removing a disc with the computer off 87 Toshiba s online resources 88 Chapter 3 Mobile Computing 89 Toshiba s energy saver design 89 Running t...

Page 23: ...ploring Your Computer s Features 105 Exploring the Start screen 105 Charms 106 Tiles 107 Exploring the desktop 107 Finding your way around the desktop 107 Windows Store 109 Setting up for communications 110 Connecting your computer to a network 111 Exploring audio features 111 Recording sounds 111 Using external speakers or headphones 112 Using the Web Camera 113 Using the Smart Card Reader 113 Us...

Page 24: ...mitations 135 Using the Fingerprint Authentication Utility 135 Fingerprint Logon 136 Care and maintenance of your fingerprint reader 136 Fingerprint reader limitations 138 Chapter 6 If Something Goes Wrong 139 Problems that are easy to fix 139 Problems when you turn on the computer 140 The Windows operating system is not working 142 Using Startup options to fix problems 142 Internet problems 145 T...

Page 25: ...he Windows operating system 162 If you need further assistance 167 Contacting Toshiba 168 Other Toshiba Internet Web sites 168 Toshiba s worldwide offices 168 Appendix A TOSHIBA Function Keys 170 Functions 170 Lock Instant security 171 Power plan 171 Sleep mode 171 Hibernation mode 171 Output Display switch 172 Display brightness 173 Disabling or enabling wireless devices 173 Disabling or enabling...

Page 26: ...nfiguration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer ships with default power settings that will turn off the display or enter low power Sleep mode after a specific amount of inactivity We recommend that you leave this and other energy saving features active so that your computer will...

Page 27: ...ent suppliers to meet RoHS requirements and verifies its suppliers commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process Certain Microsoft software product s included with this computer may use technological measures for copy protection IN SUCH EVENT YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE...

Page 28: ... accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshiba s Web site at support toshiba com This guide This guide introduces the computer...

Page 29: ...n death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a potentially hazardous situation which if not avoided may result in property damage Provides important information Other icons used Additional icons highl...

Page 30: ... Documentation Your computer comes with the following documentation An electronic version of the User s Guide this document A Quick Start document It may also include other documentation For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of service programs to complement its standard limited warranty Toshiba s standard limited w...

Page 31: ...to avoid potential hazards that could cause bodily injury property damage or damage the computer Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations Setting up a work environment Place the computer on a hard flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space ar...

Page 32: ...t If your feet cannot reach the floor use a foot rest Avoid pressure points behind the knee or under the thigh The space under your desk should be free of clutter so that your legs and feet are not restricted and you can get close enough to your notebook and other items that you use frequently Adjust the chair back rest it should match the curve of your back and provide comfortable back support Ad...

Page 33: ... away from bright light sources or reduce the light intensity from windows by using blinds Glare on the notebook display may cause eye strain eye fatigue or headaches Certain notebook displays have a brightness approaching that of a TV device We recommend that you adjust the brightness of your notebook display to a comfortable level to prevent possible eye strain Keep your head level facing forwar...

Page 34: ... should be centered in front of your body The top of the monitor should be at or slightly below eye level A monitor that is too high or too low can cause awkward head and neck postures and may lead to discomfort in the neck muscles If you use bifocals you may need to lower the monitor Alternatively you might consider customized prescription computer glasses Typing style Learn to touch type so that...

Page 35: ...ng tips When using the notebook at airports on airplanes or trains or at meetings make sure that you take the time to consider the points just mentioned When working on the road it may be difficult to set up the notebook in an optimal position In these situations it is important that you take frequent breaks and change your posture frequently to relieve the excess loads on your body Be creative wh...

Page 36: ... etools computerworkstations Check list Is your chair comfortable does it support your back and arms well Are your feet flat on the ground Is there adequate space under your desk for your legs Are the keyboard and mouse at elbow level Are your shoulders relaxed when using the keyboard Are your shoulders relaxed when using a mouse or other optional pointing device Are your hands and wrists aligned ...

Page 37: ...he power plug socket and computer 3 Remove the battery pack Failure to follow these instructions could result in serious injury or permanent damage to the computer Do not turn on the power again until you have taken the computer to an authorized service center Avoid prolonged physical contact with the underside or surface of the computer Computer base and palm rest can become hot Avoid prolonged c...

Page 38: ...sks away from objects that generate strong magnetic fields such as large stereo speakers Information on some disks is stored magnetically Placing a magnet too close to a disk can erase important files Handle discs carefully Avoid touching the surface of the disc Grasp it by its center hole and edge If you handle the disc incorrectly you could damage the disc and possibly lose data Scan all new fil...

Page 39: ...rside of the computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents located at the underside of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury The cooling fan location will vary depending on the computer Setti...

Page 40: ...s injury Always confirm that the power plug and extension cable plug if used has been fully inserted into the socket to ensure a secure electrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury Always...

Page 41: ... AC adaptor Handling the cord on this product will expose you to lead a chemical known to the State of California to cause birth defects or other reproductive harm Wash hands after handling 2 Plug the AC adaptor cord into the DC IN on the side of the computer Sample Illustration Connecting the AC adaptor cord to the computer To locate your DC IN port please refer to your Quick Start document Power...

Page 42: ...rging or the AC adaptor is not plugged into the computer or AC outlet Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptor If the AC power light flashes amber during charging either the main battery is malfunctioning or it is not receiving correct input from the AC power supply Charging the main battery Before using the battery to ...

Page 43: ...y appear on your screen display when you turn on your computer Your display contains an extremely large number of thin film transistors TFT and is manufactured using high precision technology Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology Over a period of time and depending on the usage of the computer the brightness of the...

Page 44: ...cial offers applicable to your Product Product registration can be completed by one of three methods 1 From the Toshiba Web site at register toshiba com Type in the requested information and complete the registration process 2 From the Start screen Type Registration while in the Start screen locate and complete the registration process 3 From the Desktop Move your pointer to the upper right corner...

Page 45: ...el s storage drive light and the drive in use light are off If you turn off the power while a disk disc is being accessed you may lose data or damage the disk disc and or drive 3 In the lower right of the screen click or touch the Power icon Sample Image Shut down To perform a Hybrid shut down instead of performing a Shut down click or touch the Shut down option but do NOT hold the Shift key 4 Hig...

Page 46: ...Restart 4 Highlight Restart and then click or touch the Restart option The computer closes all open applications and restarts the operating system To place your computer in Sleep mode 1 From the Start or Desktop screen move your pointer to the upper right corner of the screen or swipe in from the right edge 2 When the Windows charms appear click or touch the Settings charm If you power down using ...

Page 47: ...al devices Toshiba recommends setting up your software See Setting up your software on page 44 After starting your computer for the first time you may want to Add more memory see Adding memory optional on page 47 Connect external devices see Connecting an external device on page 72 Connect an external monitor see Using external display devices on page 73 Install an ExpressCard see Using an Express...

Page 48: ... four slots two of them are located under the keyboard and should only be accessed by a Toshiba authorized service provider Accessible memory slots are located on the underside of the computer To access them follow the steps in Installing a memory module on page 48 or Removing a memory module on page 54 For the detailed specifications for your computer visit support toshiba com Installing a memory...

Page 49: ... power on may damage the computer the module or both The computer has two memory slots Slot A and Slot B You can install one or two memory modules Before you install or remove a memory module turn off the computer If you install or remove a memory module while the computer is in Sleep or Hibernation mode data will be lost For this model Slot A is the bottom slot Slot B is the top slot If only one ...

Page 50: ...tions shuts down the operating system and then turns off 5 Unplug and remove any cables connected to the computer including the AC adaptor Do not try to remove a memory module with the computer turned on You can damage the computer and the memory module Do not remove the memory module while the computer is in Sleep or Hibernation mode The computer could hang up the next time you turn it on and dat...

Page 51: ...ouching the connector on the memory module or on the computer Grease or dust on the connector may cause memory access problems 11 Carefully remove the new memory module from its antistatic packaging without touching its connector 12 Locate an empty memory module slot on the underside of the computer If no memory slot is available you must remove a module by performing steps 2 3 of Removing a memor...

Page 52: ...mory slot s socket at approximately a 30 degree angle to the horizontal surface of the computer Sample Illustration Inserting the memory module into the socket 15 Once the module s connector is fully inserted into the socket press downward on the top edge of the module to seat the module into the latches at the sides of the socket These latches should snap into place securely with the correspondin...

Page 53: ...t For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to be installed it must be installed in Slot A 16 Replace the memory module slot cover and secure it using the screw s 17 Re insert the battery For more information on inserting the battery see Inserting a charged battery on page 100 18 Turn the computer right side up Make sure to remove the soft cloth f...

Page 54: ...rial can block the vents located at the underside of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury 19 Reconnect the cables 20 Restart the computer TECHNICAL NOTE You must have at least one memory module installed for the computer to work You can now continue setting up the computer When t...

Page 55: ...memory module pops up slightly If your system has the memory modules stacked on top of one another you must remove the top module first before removing installing the bottom module 3 Gently lift the memory module to a 30 degree angle and slide it out of the slot Sample Illustration Removing the memory module 4 Replace the memory module slot cover and secure it using the screw s 5 Re insert the bat...

Page 56: ...ents located at the underside of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury 7 Reconnect the cables 8 Restart the computer TECHNICAL NOTE You must have at least one memory module installed for the computer to work Checking total memory When you add or remove a memory module you can chec...

Page 57: ...y recommended that you create recovery media If the recovery files on your internal storage drive become corrupted or are deleted you can restore your system from your recovery media Also if your original internal storage drive fails you can restore your system to a new internal storage drive from your recovery media It is strongly recommended that you create recovery media before using your syste...

Page 58: ...ongly recommended that you create recovery media If the recovery files on your internal storage drive become corrupted or are deleted you can restore your system from your recovery media Also if your original internal storage drive fails you can restore your system to a new internal storage drive from your recovery media During the recovery process your computer must be connected to an external po...

Page 59: ...our selection If you are in the Desktop move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click or touch the Search charm and in the Search field type Recovery Media Creator In the list that appears click or touch your selection The TOSHIBA Recovery Media Creator dialog box displays Sample Image TOSHIBA Recovery Media Creator d...

Page 60: ...6 Follow the on screen prompts to complete the copy process If you are copying the recovery files to DVDs be sure to label each DVD in the set sequentially for example 1 of 3 2 of 3 etc so that you will know in which order to insert the discs during recovery For information on using the Recovery media you have created with the preceding steps see Restoring from recovery media on page 60 Restoring ...

Page 61: ...puter is turned off 2 Do one of the following If your recovery files are on DVDs insert the first recovery DVD into the optical disc drive If your recovery files are on a USB flash drive connect the USB flash drive to your computer 3 Turn on your computer while pressing the F12 key on your keyboard The Boot menu displays 4 Using the arrow keys select the DVD option or the USB Flash option dependin...

Page 62: ...nformation see Backing up your work on page 83 During the recovery process your computer must be connected to an external power source via the AC adaptor You can recover the factory default software refresh your PC while the computer will attempt to back up your data using the utilities stored on your computer s internal storage drive TECHNICAL NOTE Your data will be copied into the backup folder ...

Page 63: ...touch Update and recovery 5 Click or touch Recovery 6 Select Refresh your PC without affecting your files and click or touch Get Started The Refresh your PC screen appears Sample Image Refresh your PC screen Toshiba does not guarantee successful data back up Be sure to save your work to external media before executing the recovery see Backing up your work on page 83 ...

Page 64: ...e your system will reboot your Windows operating system Reset your PC The recovery process deletes information stored on the internal storage drive Be sure to save your work to external media before executing the recovery see Backing up your work on page 83 During the recovery process your computer be must connected to an external power source via the AC adaptor 1 From the Start or Desktop screen ...

Page 65: ...C Settings The PC settings window appears Sample Image PC settings screen 4 Click or touch Update and recovery 5 Click or touch Recovery 6 Select Remove everything and reinstall Windows and click or touch Get Started The Reset your PC screen appears Sample Image Reset your PC screen ...

Page 66: ...o you want to fully clean your drive screen 8 Select one of the following options Just remove my files Fully clean the drive The Ready to reset your PC screen appears Sample Image Ready to reset your PC screen 9 Click or touch the Reset button The Resetting your PC window appears When the process is complete your system will reboot your Windows operating system ...

Page 67: ...OSHIBA Application Installer and click or touch your selection If you are in the Desktop move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click or touch the Search charm and in the Search field type TOSHIBA Application Installer In the list that appears click or touch your selection Sample Image Installing drivers and applicat...

Page 68: ...tion as the left button on a mouse When a step instructs you to click or choose an item move the cursor to the item then press and release the primary button To double click press the primary button twice in rapid succession AccuPoint II Secondary button Performs the same function as the right button on a mouse For more information see Disabling or enabling the touch pad on page 173 The touch pad ...

Page 69: ...em on the screen Scroll through a document or information Zoom in for a close up view Zoom out to see more information at once Sample Illustration The touch pad and associated control buttons Refer to the table below for specific instructions on performing each operation The pointer is the icon usually an arrow that moves on the screen when you slide your finger across the touch pad or move a mous...

Page 70: ... OR Press and release the primary left hand control button Sample Illustration Tap once to select Open or activate an item 1 Move the pointer to the item you want to open activate 2 Do one of the following Tap the touch pad twice in rapid succession OR Press and release the primary control button twice in rapid succession Sample Illustration Tap twice to open Right click an item 1 Move the pointer...

Page 71: ...ide two fingers along the bottom edge of the touch pad in the direction you want to scroll Repeat to scroll a longer distance Sample Illustration Horizontal scrolling active area Zoom in out To zoom in Place two fingers close together on the touch pad and then slide them apart To zoom out Place two fingers slightly apart on the touch pad and then slide them together Sample Illustration Zooming in ...

Page 72: ...ond to touch or button presses while you type See Disabling or enabling the touch pad on page 72 Adjust the sensitivity of the touch pad so that it is less responsive to accidental light taps and lighter finger pressure Touch pad setting options vary by computer model The touch pad settings are accessible through the Mouse Properties option of the Windows Control Panel For more information please ...

Page 73: ...h a built in display however you can also connect the following types of external display devices to the video ports described below To locate your HDMI port and RGB monitor port please refer to your Quick Start document An HDMI compatible television or external display device via the HDMI Out port An external monitor or projector via the RGB monitor port Sample Illustration Video ports on left si...

Page 74: ...tor You can easily attach an external monitor or projector to your computer if you need a larger screen To do this 1 Read the directions that came with the monitor to see if you first need to install new software 2 Connect the monitor s video cable to the RGB monitor port on the side of the computer 3 Connect the device s power cable to a live electrical outlet 4 Turn on the external device Your c...

Page 75: ...use each time you press the P keys to allow time for the display to change This cycles through the settings in the following order the last two options are available if an external monitor is connected PC screen only Duplicate Extend Second screen only Sample Image Display options window The P keys navigate through the options without activating a selection Press ENTER to activate a selection You ...

Page 76: ...ange PC Settings Then choose a category you wish to change Refer to your operating system documentation or Help and Support for details You may also wish to customize your power usage settings For more information see Power Plans on page 97 There are additional custom settings you can choose See Utilities on page 119 Caring for your computer This section gives tips on cleaning and moving your comp...

Page 77: ...your computer even across the room make sure all drive activity has ended the internal storage drive indicator light stops glowing and all external peripheral cables are disconnected Do not pick up the computer by its display panel or by the back Doing so could damage the system ...

Page 78: ...l storage drive If the network you are using goes down and you must restart your computer to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Saving your work on page 83 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the internal storage drive at preset...

Page 79: ...files for viruses This precaution is especially important for files you receive via external media email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both T...

Page 80: ...ammed functions when pressed Used in combination with the Fn key function keys marked with icons execute specific functions on the computer For example Fn F9 turns the touch pad ON OFF For more information see TOSHIBA Function Keys on page 170 Special Windows keys Sample Illustration Special Windows keys Your computer s keyboard has one key and one button that have special functions in Windows Win...

Page 81: ... to avoid injury Touch Touch to activate items displayed on the screen such as app and setting icons or on screen buttons Touch to type using the keyboard Touch hold Touch and hold an item on the screen by touching and holding the item in place until an action occurs Drag Touch and hold an item for a moment and then without lifting your finger move the item until you reach the target position For ...

Page 82: ...ting an app To Start an app on the Start screen move your pointer over the appropriate tile and click or touch to open To Start an app from the Desktop move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms slide out from the right click or touch the Start charm Starting an app from the Start screen To Start an app on the Start screen move...

Page 83: ...rk on the internal storage drive external media flash media or optical disc This is one of the most important rules of computing Many applications offer a feature that saves documents at regular intervals Check your program s documentation to see if it has an automatic save feature Backing up your work Back up all the files you create in case something happens to your computer You can back up your...

Page 84: ...le language tracks digital surround sound multiple camera angles and interactive menus TECHNICAL NOTE Your optical disc drive is set to play Region 1 North America DVD ROMS A DVD disc of a region other than the above mentioned cannot be played unless you manually change it in the Properties setting of the optical disc drive The drive will allow you to change regions four times On the fourth change...

Page 85: ... When the disc tray is open be careful not to touch the lens or the area around it Doing so could cause the drive to malfunction Manual eject hole Use if you need to release the disc tray when the power is off Use a straightened paper clip or other narrow object to press the manual eject button located inside the hole Never use a pencil to press the manual eject button Pencil lead can break off in...

Page 86: ...rt for assistance Playing optical media If you insert an optical disc into the optical disc drive and the Auto Run feature does not automatically start your disc try launching the optical disc manually To do this follow these steps 1 Press the E keys 2 Double click the optical disc drive icon The drive will run the optical disc If your disc does not run using this method try using an application t...

Page 87: ...r Toshiba computer or optical disc drive Please refer to your computer s product specification for listing of specific format compatibilities Copy protection technology may also prevent or limit recording or viewing of certain optical media For details on how to use the software please refer to the respective Online Help menus Removing a disc with the computer on To remove an optical disc with the...

Page 88: ... off inside the computer and damage it 2 Pull the tray out until it is fully open remove the disc and place it in its protective cover 3 Gently press the tray in to close it Toshiba s online resources Toshiba maintains a number of online sites to which you can connect These sites provide information about Toshiba products give help with technical questions and keep you up to date with future upgra...

Page 89: ...a number of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Running the computer on battery power The computer contains a Lithium Ion Li Ion battery that provides ...

Page 90: ...will need to be replaced This is normal for all batteries To ensure that the battery maintains its maximum capacity operate the computer on battery power at least once a month The Lithium Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time However for better accuracy of the battery meter it is helpful to fully discharge the battery periodically Plea...

Page 91: ... in system performance or stability issues Users who are not completely familiar with the power management component of the system should use the preset configuration For assistance with setup changes contact Toshiba s Customer Support Center Charging batteries The battery needs to be charged before you can use it to power the computer Always use the AC adaptor specified by Toshiba You can order a...

Page 92: ...ely discharged Leave the power connected and the battery should begin charging after a few minutes HINT Once the battery is fully charged we recommend that you periodically operate your computer on battery power until the battery discharges completely Please make a complete back up of your data to external media before discharging the battery For more information see Backing up your work on page 8...

Page 93: ...e clock The computer can be used while the RTC battery is being charged although the charging status of the RTC battery cannot be monitored Monitoring battery power The computer s main battery light gives you an indication of the main battery s current charge Glows amber while the main battery is being charged AC adaptor connected Glows green when the main battery is fully charged Battery life and...

Page 94: ...time to check the battery s remaining capacity and perform its calculations Move the pointer over the power icon in the notification area see Finding your way around the desktop on page 107 for more information on the notification area A pop up message displays the remaining battery power as a percentage With repeated discharges and recharges the battery s capacity gradually decreases A frequently...

Page 95: ...y enters Hibernation mode and turns itself off Hibernation mode keeps track of where you were so that when you turn on the power again you can continue where you left off Setting battery notifications You can set two notifications Each notification can be set to alert you when a specified percentage of remaining battery power has been reached You can also set the computer to enter Sleep mode or Hi...

Page 96: ...hen you are using the computer depends on a number of factors such as How the computer is configured How much you use the internal storage drive or other optional devices Where you are working since operating time decreases at low temperatures There are various ways in which you can conserve power and extend the operating time of your battery Enable Sleep or Hibernation which saves power when you ...

Page 97: ...t individual power saving options to suit your own needs The following sections describe how to choose a Power Plan and discuss each power saving option Power Plans You can choose a predefined Power Plan or select your own combination of power options To do this 1 While on the desktop click or touch the Battery icon in the notification area 2 Click or touch More power options The Windows Power Opt...

Page 98: ...t need to be edited The eco plan is the best used for maximum battery time The Balanced plan is a compromise between battery time and performance Using the eco power plan This computer is equipped with the eco power plan Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance For example when this power plan is enabled the br...

Page 99: ...shock vibration or pressure The battery pack s internal protective device could fail causing it to overheat or ignite resulting in caustic liquid leakage or explosion or fire possibly resulting in death or serious injury TECHNICAL NOTE To avoid losing any data save your files and then either completely shut down your computer or put it into Hibernation mode before changing the battery Removing the...

Page 100: ...ery is leaking or its case is cracked put on protective gloves to handle it and discard it immediately Always dispose of used battery packs in compliance with all applicable laws and regulations Put insulating tape such as cellophane tape on the electrode during transportation to avoid a possible short circuit fire or electric shock Failure to do so could possibly result in serious injury Insertin...

Page 101: ...ked position and try again Do not force the battery into position Sample Illustration Inserting the battery 3 Slide the battery release lock to the locked position Sample Illustration Locking the battery release lock 4 Turn the computer right side up 5 Reconnect any cables that were removed in step 3 of Removing the battery from the computer on page 99 6 Restart the computer Taking care of your ba...

Page 102: ...in serious injury or computer failure including but not limited to the loss of data Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter To fully discharge your battery pack Periodically disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges If you have extra battery packs rotate th...

Page 103: ...orming battery packs could generate smoke or cause fire or rupture possibly resulting in serious injury After repeated use the batteries will finally lose their ability to hold a charge and you will need to replace them Under certain applicable laws and regulations it may be illegal to dispose of old batteries by placing them in the trash Please be kind to our shared environment Check with your lo...

Page 104: ...or manuals power cords and compact discs Contact your authorized Toshiba representative for more information or visit Toshiba s Web site at accessories toshiba com TECHNICAL NOTE When traveling by air you may be required to pass your computer through airport security equipment The X ray equipment will not harm your computer Before using your computer aboard an aircraft make sure the Wireless anten...

Page 105: ...t corner of the screen or swipe in from the right edge a list of Windows charms will slide out from the right These Windows charms perform various commands including basics tasks like turning off the power and advanced PC settings You can go to the Start screen by clicking or touching the Start charm see Charms on page 106 You can also use the Windows key on your keyboard or on the LCD screen to g...

Page 106: ...ping in from the right edge your screen you will find a list of charms Search Share Start Devices and Settings Search This charm allows you to search for most anything you need to locate on your computer It can help you find apps documents photos and your favorite music Share This charm allows you to share music and photos with your favorite social Web sites Start This charm allows you to view all...

Page 107: ... documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system Finding your way around the desktop Your computer s desktop includes several standard features icons taskb...

Page 108: ...o either permanently delete the file s or cancel the deletion If you delete a file of any size from an external media or flash media it does not go into the Recycle Bin The file is permanently deleted Permanently deleted files cannot be recovered from the Recycle Bin For more information on the Recycle Bin see Windows online Help If you place the pointer over an icon a popup description of the fil...

Page 109: ...ivery of personalized content such as an instant message from a friend Tile notifications Used by applications that are not currently running with an at a glance characteristic giving you a quick preview of the subject line of your latest email or the current weather conditions Badge notifications A specialized type of tile notification shown on the Start screen tile using glyphs to indicate the n...

Page 110: ...less LAN access points may be limited Follow the steps below to set up your Wireless connection 1 Move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click or touch the Settings charm 2 Click or touch the Wi Fi icon The Networks screen appears 3 Select your network 4 Click or touch Connect 5 Enter the network security key if appl...

Page 111: ...s using the built in speakers headphones or external speakers Recording sounds You may record sounds using the computer s internal microphones available on certain models or by connecting an optional external microphone Using a microphone 1 If you want to use an external microphone connect it to the computer 2 From the Start screen begin typing Sound Recorder and click or touch your selection If y...

Page 112: ...e volume down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing TECHNICAL NOTE When using amplified speakers use speakers that require an external power source Other types of speakers will be inadequate to produce sound from the computer To play back sound files through external speakers or headphones 1 Locate the headphone jack on the com...

Page 113: ...or recording video messages may vary To access the Web Camera on the Start screen click or touch the Camera tile The Web Camera indicator light glows when the Web Camera is active When the Web camera is not active the indicator light is off Using the Smart Card Reader Available on certain models Your computer may include a Smart Card Reader This allows you to use a Smart Card for added security pu...

Page 114: ... need to do anything before you insert it To insert an ExpressCard 1 Locate the ExpressCard slot on the side of the computer You may first need to remove the card slot protector before you can insert a card 2 Insert the ExpressCard Sample Illustration Inserting an ExpressCard 3 When the card is almost all the way into the slot push firmly but gently to ensure a firm connection with the computer Do...

Page 115: ...p the edges of the ExpressCard and slide it out of the slot Sample Illustration Removing an ExpressCard Using the Memory card reader The Memory card reader supports the use of Secure Digital SD SDHC SDXC microSD miniSD MultiMediaCard MMC and may support other media These media can be used with a variety of digital products digital music players cellular phones PDAs digital cameras digital video ca...

Page 116: ... contacts You could expose the storage area to static electricity which can destroy data Always remove memory media when not in use Removing memory media 1 If you are not currently on the Desktop choose the Desktop tile on the Start screen otherwise skip to step 2 2 Prepare the card for removal by clicking on or touching the Show hidden icons button if necessary in the notification area and then s...

Page 117: ... slightly 5 Grasp the card and pull it straight out Sample Illustration Removing memory media Do not remove memory media while data is being written or read Even when the Windows message copying disappears writing to the media might still be in progress and your data could be destroyed Wait for the indicator light to go out Using the expansion port Available on certain models Sample Illustration E...

Page 118: ...tor on your desk When you return to your desk you can then quickly connect your computer to the Port Replicator and have immediate access to all of your network resources and external devices This eliminates the time consuming process of connecting each external device individually and saves wear and tear on the ports and cables To achieve a proper connection between your computer and the Port Rep...

Page 119: ...ions or change default options These utilities are described in this chapter The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system eco Utility Supervisor password User password System Settings Sleep Utilities Function Key Recovery Media Creator Service Station TOSHIBA Application Installer Fingerprint...

Page 120: ... the eco Utility 1 From the Start screen begin typing eco Utility 2 Click or touch eco Utility The eco Utility window appears Sample Image eco Utility window 3 To activate the eco power plan select eco Mode on the left side 4 Click or touch the eco Mode button 5 Click or touch Close For more information on the eco power plan and utility click or touch the Help button at the bottom of the window ...

Page 121: ...omputer When setting up passwords keep the following in mind The supervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor password is set The user password can be set up under the supervisor password Using a supervisor password A supervisor password prevents other users from changing hardware configuration options Settin...

Page 122: ...hen enter it again to verify 6 Click or touch Set Under User Policy this option may or may not ask for password verification 7 Click or touch OK to save your password as a text file Password Utility will suggest memo txt for the text file name If you have saved a password previously using the same name may overwrite your password text file with the new password By using a different name you can pr...

Page 123: ...password previously using the same name may overwrite your password text file with the new password By using a different name you can prevent overwriting your previously stored passwords 8 Click or touch OK to exit Using a user password A user password provides power on password protection Setting a user password If you choose to set a supervisor or user password TOSHIBA strongly recommends that y...

Page 124: ...erify 6 Click or touch Set 7 Click or touch OK to save your password as a text file Password Utility will suggest memo txt for the text file name If you have saved a password previously using the same name may overwrite your password text file with the new password By using a different name you can prevent overwriting your previously stored passwords 8 Click or touch Save 9 Click or touch OK NOTE ...

Page 125: ...een begin typing Password Utility 2 Click or touch Password Utility A pop up screen appears asking for a password 3 Enter your password and then click or touch Verify 4 Click or touch Delete An authority verification pop up screen appears 5 Click or touch Delete 6 Enter the password and then click or touch Verify 7 Click or touch OK to exit ...

Page 126: ...owing tabs General Allows you to view the current BIOS version or change certain settings back to their default values Sleep Utilities Allows you to enable or disable Sleep and Charge Sleep and Charge Allows you to charge USB compatible external devices Display Allows you to change various default settings for the built in display When the computer restarts it remembers the last configuration If d...

Page 127: ... 0 ports will function like the USB 2 0 ports System ON CDP Charge Mode Allows you to enable CDP Charging Downstream Port to use rapid USB charge while the computer is powered on SATA Allows you to set conditions for SATA LAN Allows you to set networking functions ODD Tray lock Allows you to set conditions for ODD tray lock Undock and Sleep Allows you to set sleep conditions when undocked Advanced...

Page 128: ...o the USB port even when the computer is in Sleep mode Hibernation mode or shutdown state powered off This function can only be used for the port that supports the USB Sleep and Charge function hereinafter called compatible port Compatible ports are USB ports that have the symbol icon You can use the USB Sleep and Charge function to charge certain USB compatible external devices such as mobile pho...

Page 129: ...er than charging the devices with their own chargers If an external device is connected to the compatible port when the AC adaptor is not connected to the computer the battery of the computer will be depleted even when the power of the computer is turned OFF As such we recommend that you connect the AC adaptor to the computer when using the USB Sleep and Charge function External devices connected ...

Page 130: ...er is running on battery power you can specify that charging stops when battery power drops below a certain level Use the slider at the bottom of the utility window beneath the Disable features when the battery level reaches 10 heading to specify when charging should stop For example if you set the slider to 10 charging will stop when 10 or less of the battery power remains Power supply mode setti...

Page 131: ...en With certain external devices the USB Sleep and Charge function may not work no matter which charging mode you select In those cases disable USB Sleep and Charge in the utility and turn the computer on to charge the device or use a different charging device NOTE ...

Page 132: ... combination with Fn Some functions show the toast notification at the edge of the screen These settings turn notifications ON OFF 1 To access Function Key from the Start screen begin typing Function Key 2 Click or touch Function Key The Function Key screen appears Sample Image Function Key 3 Slide the ON OFF switch to enable disable the each notification 4 Click or touch Close NOTE ...

Page 133: ... information on using the utility to create recovery media see Creating recovery media on page 58 Service Station The Service Station helps you keep your new computer running at its best by notifying you when updated software firmware documentation or other information is available for your computer The Service Station will alert you when updates are available and you can then choose to install th...

Page 134: ...th your computer To reinstall drivers and applications 1 To access TOSHIBA Application Installer from the Start screen begin typing Application Installer 2 Click or touch TOSHIBA Application Installer The TOSHIBA Application Installer window appears Sample Image TOSHIBA Application Installer selection screen 3 Click or touch the item you want to install 4 Click or touch Install then follow the on ...

Page 135: ... might arise out of the use of the fingerprint software or utility Using the Fingerprint Authentication Utility To access the Fingerprint Authentication Utility from the Start screen begin typing Fingerprint Utility then click or touch the Fingerprint Utility For information on enrolling fingerprints and using the utility please refer to your online Help file It is recommended that you complete th...

Page 136: ...fingerprint reader Failure to follow these guidelines and or procedures might result in damage to the reader or cause reader failure finger recognition problems or lower finger recognition success rate Do not scratch or poke the reader with your nails or any hard or sharp objects Do not press the reader with too much pressure Do not touch the reader with a wet finger or any wet objects Keep reader...

Page 137: ...ecognition success rate Enroll two or more fingers Enroll additional fingers if recognition failure occurs often using enrolled fingers Check your finger condition Changed conditions such as injured rough extremely dry wet soiled dirty oily soaked or swollen fingers may lower the recognition success rate Also if the fingerprint is worn down or the finger becomes thinner or fatter the recognition s...

Page 138: ... message will be displayed when recognition is abnormal or recognition is not successful within a fixed duration The recognition success rate may differ from user to user TOSHIBA does not guarantee that this fingerprint recognition technology will be error free TOSHIBA does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all...

Page 139: ...s the problems you are most likely to encounter If all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program or application stops responding The operating system allows for the use of both applications Apps used with the Windows Modern UI and programs used in the traditional Windows desktop environme...

Page 140: ...t End Task Closing all programs should allow you to continue working If it does not power off your computer and then restart it Problems when you turn on the computer These problems may occur when you turn on the power The computer will not start Make sure you attached the AC adaptor and power cord cable properly Press and hold the power button for at least 10 seconds If you are using the AC adapt...

Page 141: ...s recommended that you do not leave the computer in Sleep mode for long periods of time To charge the battery leave the computer plugged into a live wall outlet for several hours For more information see Charging the main battery on page 91 The AC power light is blinking If the AC power light is blinking try the following steps 1 Connect the AC adaptor to a different power outlet preferably in a d...

Page 142: ...r with your computer and used to the way the operating system responds to your work routine you can easily detect if the operating system is not working correctly For example The operating system fails to start after the initial startup appears The operating system takes a long time to start The operating system responds differently from the normal routine The screen does not look right Unless a h...

Page 143: ...very 6 Click or touch Restart Now under Advanced Startup The computer restarts 7 Click or touch Troubleshoot from the menu You now have several options Refresh your computer Your files and personalization settings will not change Your computer settings will be changed back to their defaults Your Apps from the Windows Store are retained Apps you installed from discs or Web sites are removed A list ...

Page 144: ... automates the repair process The Operating System will automatically look for problems and repair them if possible Command Prompt The command prompt is a very powerful tool for advanced users Startup Settings In previous Operating Systems the majority of the options found on this menu were available by pressing the F8 key during the Windows boot process Enable low resolution video mode Restarts W...

Page 145: ...stuck in a loop where it fails attempts to restart and fails again repeatedly Internet problems My Internet connection is very slow Many factors contribute to the speed with which you can surf the Internet They include network speed network conditions time of day when everyone else is surfing your access can be slow and popularity of the sites you are trying to access If accessing a particular sit...

Page 146: ...s Click or touch one of the options listed in the window and follow the instructions You can connect to Support Online by going to Toshiba support at support toshiba com Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusab...

Page 147: ... is not using resources The Driver tab which displays the drivers being used by the device This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem The tabs that appear in the dialog box vary from one device to another For more information about Device Manager refer to Windows online Help Memory problems Incorrectly connected or...

Page 148: ...ay be faulty If the error recurs without the memory module installed the error is not caused by the memory module TECHNICAL NOTE You must have at least one memory module installed for the computer to work For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to be installed it must be installed in Slot A Power and the batteries Your computer receives its powe...

Page 149: ... and see if the battery is charging If the battery light is glowing after 20 minutes let the computer continue charging the battery for at least another 20 minutes before you turn on the computer If the battery light does not glow after 20 minutes the battery may have reached the end of its useful life The battery appears not to power the computer for as long as it usually does If you frequently r...

Page 150: ...lems and their solutions The screen is blank Display Auto Off may have gone into effect Press any key to activate the screen If you are using the built in screen make sure the display priority is not set for an external monitor To do this press Fn F5 If this does not correct the problem press Fn F5 again to return the display priority to its previous setting HINT Pressing the Fn F5 key several tim...

Page 151: ... hold in a blank area of the Windows desktop 2 Click or touch Personalize and then Display 3 Use the menu on the right hand side of the page to Adjust resolution Adjust brightness Calibrate color Change display settings Project to a second screen Adjust ClearType text 4 Click or touch OK The display mode is set to Simultaneous and the external display device does not work Make sure the external mo...

Page 152: ...with the storage drive or with external media usually show up as an inability to access the drive or as sector errors Sometimes a drive problem may cause one or more files to appear to have garbage in them Error checking This feature is not available for optical disc drives Run Error checking which analyzes the directories and files on the storage drive and repairs any damage it finds To run Error...

Page 153: ...d Optimize Drives 3 From the Optimize Drives menu click or touch the drive you wish to defragment 4 Click or touch the Optimize button The system will display the status as it optimizes and defragments the drive Your data files are damaged or corrupted Refer to your software documentation for file recovery procedures Many software packages automatically create backup files You may also be able to ...

Page 154: ... cannot turn on the computer for example if the battery is completely discharged use a narrow object such as a straightened paper clip to press the manual eject button This button is in the small hole next to the optical disc drive eject button on the face of the optical disc drive tray Never use a pencil to press the manual eject button Pencil lead can break off inside the computer and damage it ...

Page 155: ...lude many types of devices such as a removable hard disk additional memory or a pager Most ExpressCard problems occur during installation and setup of new cards If you are having trouble getting one or more of these devices to work together several sections in this chapter may apply If your system does not have built in drivers for your ExpressCard and the card did not come with an operating syste...

Page 156: ...s working hangs when you insert an ExpressCard 1 If the ExpressCard causes the system to hang hold down the ON OFF button until the computer shuts down approximately 10 seconds 2 Restart the computer and press the F8 key immediately after pressing the ON OFF button 3 From the menu select Safe Mode 4 From the Start screen type Device after the computer starts 5 Click or touch Settings and then Devi...

Page 157: ...he notification area and then selecting the Safely Remove Hardware and Eject Media icon 3 Highlight and then click or touch the item you would like to eject The Safe To Remove Hardware message appears 4 Remove the device Never swap modules when the computer is in Hibernation or Sleep mode This is known as warm swapping and is not supported For more information on Hibernation and Sleep modes see To...

Page 158: ... the instructions that came with the printer You may have connected the printer while the computer is on Disable Sleep mode turn off the computer and turn off the printer Turn the printer back on make sure it is online and then turn the computer back on Try printing another file For example you could create and attempt to print a short test file using Notepad If a Notepad file prints correctly the...

Page 159: ...at it has network access and can connect to the Internet If for example the other computer cannot browse to a public Web site the ISP s Internet Service Provider service may be disrupted Verify that the Service Set Identifier SSID or network name is correct i e that it matches the SSID assigned to the access point you are attempting to connect through SSIDs are case sensitive Check the Windows Con...

Page 160: ...curity provisions closed system MAC address filtering Wired Equivalent Privacy WEP etc check the access point vendor s Web site for recent firmware upgrades Problems with WEP keys in particular are frequently addressed in new firmware releases DVD operating problems If you experience a problem playing DVDs you may be able to fix the problem yourself For general problems playing a DVD title try the...

Page 161: ...uch Choose when to turn off display 3 To keep the display from turning off click or touch Never in both drop down lists 4 Click or touch Save changes The screen saver runs while you are watching a movie or title If the screen saver is enabled it runs on top of any movie or title you are watching To disable the screen saver 1 Right click the desktop and click Personalize in the menu 2 Click or touc...

Page 162: ... drive and start again reloading all your programs and data files from a backup source will save time Read the documentation It is very difficult to provide a fail safe set of steps you can follow every time you experience a problem with the computer Your ability to solve problems will improve as you learn about how the computer and its software work together Get familiar with all of the documenta...

Page 163: ... restore point selection if you change your mind Follow these steps to create a restore point using the System Restore utility 1 From the Start screen type Control Click or touch Control Panel from the list that appears 2 Click or touch System and Security and then System 3 In the left pane click or touch System Protection The System Protection tab of the System Properties window appears 4 Click o...

Page 164: ...ograms to determine what the impact of using the chosen Restore Point will be 7 Verify that the Restore point you chose is the correct one If it is not click or touch Back to return to the previous step 8 Close all programs and save all open files 9 Click or touch Finish and then Yes to begin the system restore Your Windows operating system configuration will now be restored to the state it was in...

Page 165: ...ding Follow the on screen instructions to back up your files For additional Help while in the Windows Desktop screen press the F1 key to launch the Windows Help and Support screen Search for back up files General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware printers pointing devices external hard drives optical disc drive w...

Page 166: ...omputer system install just one at a time creating restore points immediately before each successive installation This will make it much easier to determine the origin of any new problems For best results follow this sequence 1 Back up critical data 2 Create a restore point 3 Install one item of hardware or software 4 Restart the Windows operating system 5 Use the new hardware or software for a wh...

Page 167: ...w or is depleted connect the AC adaptor to your computer The USB Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification In those cases power on the computer to charge the device or use a different charging device The USB Wakeup function does not work When the USB Sleep and Charge function is set to Enabled the USB Wakeup function ...

Page 168: ...options for your computer and for other product information be sure to regularly check the Toshiba Web site at support toshiba com Other Toshiba Internet Web sites Toshiba s worldwide offices toshiba com Worldwide Toshiba corporate site us toshiba com Marketing and product information in the USA accessories toshiba com Accessories information in the USA www toshiba ca Canada www toshiba Europe com...

Page 169: ...Caribbean Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States Mexico Toshiba de México S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mexico DF Spain Toshiba Information Systems España S A Parque Empresarial San Fernando Edificio Europa 1a Planta Escalera A 28831 Madrid San Fernando de Henares Spain United Kingdom Toshiba...

Page 170: ...ovide a quick way to modify selected system functions and to launch applications Functions TOSHIBA Function keys are used to set or modify the following system functions Lock Instant security Power Plan Sleep Hibernation Output Display switch Brightness control Wireless Touch pad Mute ...

Page 171: ...rently selectable power plans and cycles through the power plans The properties of each power plan and the power plans that are displayed by this function are set in the Power Options window see Power Plans on page 97 This TOSHIBA function key also allows you to enable notifications for power plans The notifications are disabled by default Fn This TOSHIBA Function key places the computer into Slee...

Page 172: ...gh the display options and highlights the available options PC screen only Duplicate Extend Second screen only Sample Image Display mode options window All of the above modes are always displayed on the screen however only the available modes for your system are functional depending on the attached external display s NOTE ...

Page 173: ...s TOSHIBA Function key enables disables the Wi Fi antenna in your computer The wireless modes are Disables the wireless antenna Airplane mode is ON Enables the wireless antenna Airplane mode is OFF Fn This TOSHIBA Function key enables disables the touch pad To enable disable the touch pad press Fn F9 For more information on using the touch pad see Using the touch pad on page 69 The Fn F9 Function ...

Page 174: ...ion key enables disables the keyboard backlight Fn This TOSHIBA Function key takes a snapshot of your display screen Fn This TOSHIBA Function key allows you to zoom out Fn This TOSHIBA Function key allows you to zoom in Fn This TOSHIBA Function key decreases the speaker volume Fn This TOSHIBA Function key increases the speaker volume Fn Space bar This TOSHIBA Function key switches screen resolutio...

Page 175: ... with the correct power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA approved NEMKO approved Australia AS approved ...

Page 176: ...AC Alternating Current BIOS Basic Input Output System BD ROM Blu ray Disc Read Only Memory bps bits per second CD Compact Disc CD ROM Compact Disc Read Only Memory CD RW Compact Disc Rewrite Memory CMOS Complementary Metal Oxide Semiconductor CPU Central Processing Unit DC Direct Current DMA Direct Memory Access DIMM Dual Inline Memory Module DOS Disk Operating System ...

Page 177: ...inition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O Input Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes per second MIDI Musical Instrument Digital Interface PC Personal Computer...

Page 178: ...h and high quality color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connect...

Page 179: ...nformation is passed between two devices This is the basic unit of measure used in modem communications and is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads and initializes the operating system See also reboot boot disk See system disk boot prior...

Page 180: ...aph break in a word processing program A character occupies one byte of computer storage Charm charms Start screen icons that slide out from the right side of the screen and direct you to various Windows functions chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To pres...

Page 181: ... 7 and earlier releases of the Windows operating system default The setting selected by a program when the user does not specify an alternative setting device A component attached to the computer Devices may be external outside the computer s case or internal inside the computer s case Printers disk drives and modems are examples of devices device driver A program called a driver that permits a co...

Page 182: ... primary button rapidly twice without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless otherwise stated download 1 In communications to receive a file from another computer through a modem or network 2 To send font data from the computer to a printer See also upload drag To hold down the mouse button while moving the pointer to drag...

Page 183: ...ge drive that keeps track of the location of stored files file name A set of characters that uniquely identifies a file within a particular folder It consists of two parts the actual name and the file name extension See also file extension file extension The three characters following the period pronounced dot at the end of a file name The extension indicates the type of file Examples are exe for ...

Page 184: ...a The primary or only hard disk in a computer is usually fixed but some computers have secondary hard disks that are removable hardware The physical components of a computer system Compare software HDMI High Definition Multimedia Interface An interface used to transmit high quality audio and video signal via a single cable in digital format providing better picture quality than analog signal HDMI ...

Page 185: ...ing speed It is slower than L1 cache and faster than main memory See also cache CPU cache L1 cache LAN Local Area Network A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network LED Light Emitting Diode A solid state lamp SSL that uses light emitting diodes LEDs as the so...

Page 186: ... ROM microprocessor See Central Processing Unit CPU MIDI Musical Instrument Digital Interface A standard for connecting musical instruments synthesizers and computers The MIDI standard provides a way of translating music into a form computers can use and vice versa motherboard The computer s main circuit board that contains the processor memory and other primary components MS DOS prompt See system...

Page 187: ... reads plastic coated discs on which information is recorded digitally and uses a laser to read data music or videos P palette See color palette password A unique string of characters entered by a user to verify his or her identity to the computer or the network PC Card A credit card sized expansion card designed to increase the capabilities of computers PC Cards provide functions such as modem fa...

Page 188: ...lication utility properties The attributes of an object or device For example the properties of a file include the file s type size and creation date R RAM Random Access Memory Volatile memory that can be written to as well as read Volatile here means that information in RAM is lost when you turn off your computer This type of memory is used for your computer s main memory See also memory Compare ...

Page 189: ...herwise specify text data or graphics with the intent to perform some operation on it shortcut See keyboard shortcut Sleep A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again software See program Compare hardware solid state drive A data storage device...

Page 190: ...ial Bus USB USB Flash drive A small portable flash memory card that plugs into a computer s USB port and functions as a portable hard drive They are smaller and more durable than an external hard drive because they do not contain any internal moving parts but have less storage capacity See also Universal Serial Bus USB utility A computer program designed to perform a narrowly focused operation or ...

Page 191: ...s 72 app starting 82 apps starting from Start screen 82 audio features 111 B backing up files 79 83 Backlit keyboard 81 battery battery life 90 Call2Recycle 103 care 102 changing 99 charge indicator light 42 charge time 91 charger 91 charging 42 91 charging the real time clock RTC 92 conserving power 96 determine remaining power 94 disposal 102 indicator light 94 installation 100 low charge 95 mai...

Page 192: ...shooting 161 computing tips 78 connecting AC adaptor 40 AC adaptor cord to DC IN 41 computer to a network 111 external device 72 HDMI compatible TV or display device 74 monitor 74 power cord cable 42 power source 41 cooling fan adequate ventilation 39 customize computer settings 76 D data entire system backup troubleshooting 164 desktop creating new icon 108 exploring the 107 icons 108 recycle bin...

Page 193: ...nt authentication 135 Fingerprint Authentication Utility using 135 Function Key 132 Function keys disabling or enabling wireless devices 173 disabling touch pad 173 display brightness 173 Hibernation mode 171 keyboard Function keys 174 Lock Instant security 171 Output Display switch 172 Power plan 171 Sleep mode 171 volume mute 174 Zoom Display resolution 174 function keys 80 H headphones using 11...

Page 194: ...uter 111 networking wireless 110 notification area 109 notifications 109 O online resources Toshiba 88 optical disc Auto Run feature 86 handling 86 inserting 85 playing optical media 86 positioning 86 recording optical media 86 removing with computer off 87 removing with computer on 87 optical disc drive components 85 drive in use indicator light 85 eject button 85 handling an optical disc 86 inse...

Page 195: ...tions 67 internal storage drive 57 refresh your PC 62 reset your PC 64 restoring from recovery media 60 Recovery Media Creator 133 recycle bin icon 108 refresh your PC with user s data 62 registering computer 44 removing an optical disc with computer on 87 and optical disc with computer off 87 battery from the computer 99 ExpressCard 114 memory module 54 restart computer 46 restore points troubles...

Page 196: ... 78 Toshiba online resources 88 registering computer Toshiba Web site 44 worldwide offices 168 Toshiba accessories memory 47 TOSHIBA Application Installer 134 Toshiba Dual Pointing Device 68 TOSHIBA Function Keys functions 170 touch pad using 69 touch screen navigation 81 traveling tips 104 troubleshooting 150 AC power light is blinking 141 battery light is blinking 142 bookmarkedsitenotfound 145 ...

Page 197: ...function does not work 167 Windows operating system not working 142 wireless networking 159 U USB Sleep and Charge cannot use 166 USB Wakeup function does not work 167 user password deleting 125 user password setting 123 using a microphone 111 DVDs 84 eco power plan 98 expansion port 117 ExpressCard 114 Memory card reader 115 optical disc drive 84 Smart Card Reader 113 touch pad 69 Web Camera 113 ...

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