Toshiba Strata DK PC Attendant Console, User Manual

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Console Controls
Console Overflow
18
Strata DK PC Attendant Console 5/00
➤
To access Position Busy
Console Overflow
When Console Overflow is ON, new incoming calls that have been waiting too long
are routed to another station or answering device. Calls overflow based upon a system
timer.
1. From the Menu Bar,
select Console.
Toggle Position Busy
ON (check mark) or
OFF (no check
mark).
A pop-up window alerts you when Position Busy is
ON.
2. Clear the Position
Busy alert pop-up
window by pressing
the
OK
button.
Optional. Leaving this displayed provides a clear
visual indication of Position Busy status.
➤
From the Menu Bar,
select Console.
Toggle Console
Overflow ON (check
mark) or OFF (no
check mark). “OVERFLOW ON” or “OVERFLOW OFF” shows
for a few seconds in the active call window -
depending on the toggle position.