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• Basic Rate Interface (BRI) 

Station-side connection provides a low-cost ISDN solution that enables you to connect devices such as a 
PC, LAN bridge or router, Internet access device, video conference terminal, group IV fax, ISDN telephone,
or other devices that benefit from an all-digital transmission link. Trunk-side connection enables all your
telephones to use BRI lines for incoming and outgoing calls.

Networking Options:

• Multiple System Networking - Strata Net

Connect your branch offices by integrating multiple Strata CTX100 and CTX670 systems into one
system via your private communications network. All your offices can enjoy the benefits of centralized 
attendant answering with a central voice mail system, and coordinated extension numbering which
simplifies network-wide dialing. Enjoy compatibility with other popular PBXs and network routers for
extensive networking.

• Remote Branch Office Extensions

The MCK EXTender enables groups of remote workers to have digital telephone extensions from your 
main location’s Strata CTX telephone system, with the same functionality as your main office system.

• Centrex Integration

Group access to Centrex lines enables you to get maximum benefits from Centrex features with ease, 
while saving cost.

Voice Over Internet Protocol (VoIP):

• Toll Bypass

Eliminates long-distance toll charges between your main office and branch offices. Reduces cost by
transmitting voice and fax calls via the Internet or your private intranet.

• Cost-effective VoIP Applications

By sharing applications among all your offices, you’ll enhance both cost-effectiveness and customer service.

Computer Telephony Integration (CTI):

• Industry Standard CTI

Strata CTX systems fully support Microsoft TAPI – the industry-standard method of Computer Telephony 
Integration, enabling you to enjoy the full range of advanced CTI benefits.

• Caller ID Applications

Caller Identification and automatic retrieval of customer profile data are the most popular CTI applications.
When the telephone rings, the LCD displays the caller’s telephone number, and the TAPI PC application 
displays the caller’s profile on screen. This enables you to provide fast, accurate, personalized
customer service.

• Desktop OAI

Call information relative to a particular digital telephone can be passed to a desktop PC via a USB connec-
tion to the telephone. Various TAPI applications can be accomplished either through our StrataLink middle-
ware program, or with commercially available PIM applications such as ACT!™ or GoldMine™

.

• System OAI

The Strata CTX100 system OAI link is based upon ECMA standard “CSTA.” This provides extensive call 
control and telephone support for CTI applications of many types. The system OAI uses an Ethernet LAN 
connection between the Strata CTX100 and external application servers.

Enjoy the Benefits.

TSD.3422 Strata CTX670 Bro v6  2/2/04  5:40 PM  Page 11

Summary of Contents for Strata CTX670

Page 1: ...STRATA Unify Simplify Communicate CTX670 TSD 3422 Strata CTX670 Bro v6 2 2 04 5 32 PM Page 1 ...

Page 2: ... only enable you to embrace workforce mobility but excel at it From easy access to voice mail and your company operator to being able to take full advantage of your telephone system s key calling features almost anywhere you go Cordless Digital Telephones from Toshiba give you the ability to take full digi tal desk phone functionality with you whether it s down the hall into the confer ence room o...

Page 3: ...iba specific QSIG ele ments enable networked systems to function as one large Strata system This gives your centralized attendant information about both internal and external calls from other system nodes in the network It also enables you to share a central voice mail system coordinate extension numbers for simplified intersys tem network dialing and give remote users access to full network featu...

Page 4: ...ing Primary Rate Interface PRI that enables you to use channels call by call Access high speed LAN Internet and video conferencing at a low cost with Basic Rate Interface BRI Eliminate monthly charges for Call Number Identification Service CNIS and Dialed Number Identification Service DNIS Voice Over Internet Protocol Eliminate long distance toll charges between your main office and branch offices...

Page 5: ...ges and inform holding callers of their place in the queue or estimated time before answer as well as offering alternative actions like going to voice mail or invoking a call back reservation IVR Voice Assistant gathers and validates caller input triggers responses alerts agents when the queue gets overloaded with calls and provides many creative application opportunities Call Center reports let y...

Page 6: ... interface matches the way your employees use the telephone An easy to read display features uncomplicated instructions and voice mail controls right on the telephone s LCD screen And programmable buttons put your most frequently used calling features just a push button away Minimal training Maximum productivity Promote Simplicity TSD 3422 Strata CTX670 Bro v6 2 2 04 5 37 PM Page 6 ...

Page 7: ...perations The Strata CTX670 system you purchase today will undoubtedly be perfect for your current needs Thanks to a modular scalable design and exceptional com patibility with other Toshiba systems the Strata CTX670 will also be perfect for your needs in the future A flexible building block design makes upgrades easy and cost effective And when migrating to newer systems you ll enjoy an exception...

Page 8: ... 20 button speakerphones LCD models and executive models to 900 MHz digital cordless phones and wireless telephones And to meet your growing needs we offer a 20 button add on module a 60 button DSS console and the Strata CTX Attendant Console for high volume call environments Your Toshiba representative has detailed information about all of Toshiba s digital telephone solutions and can help point ...

Page 9: ...ated Speech Recognition ASR Unified Messaging Fax Services Interactive Voice Response IVR Text to Speech and Networking And customize it all depending on your company s needs from basic to sophisticated applications Stratagy IVP8 and Stratagy iES32 models seamlessly integrate all your voice processing functions on a single printed circuit card inside your Strata CTX670 system No need for external ...

Page 10: ...on the telephone s LCD display Caller ID Displays the caller s name and telephone number on the telephone s LCD as well as the customer profile from your database with CTI applications Your employees will be fully prepared to handle calls with maxi mum effectiveness and provide personalized customer service Off Hook Call Announce Ensures important calls get through Enables a station to speak to an...

Page 11: ...rges between your main office and branch offices Reduces cost by transmitting voice and fax calls via the Internet or your private intranet Cost effective VoIP Applications By sharing applications among all your offices you ll enhance both cost effectiveness and customer service Computer Telephony Integration CTI Industry Standard CTI Strata CTX systems fully support Microsoft TAPI the industry st...

Page 12: ...ular office technologies from copiers laptops and PDAs to cable modems projectors DVD CD recordable products and telephone sys tems you can count on global solutions that seamlessly integrate all your key business needs Toshiba America Information Systems Inc Digital Solutions Division 9740 Irvine Blvd Irvine CA 92618 1697 949 583 3700 www telecom toshiba com 2004 Toshiba America Information Syste...

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