Toshiba Strata CTX Attendant Console Quick Reference Manual Download | Manualshive

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STRATA

CIX

The Power of IP. The Reliability of Toshiba

IP Attendant Console

Quick Reference Guide

Effective July 1, 2017, all Telecom product ordering,
maintenance, warranty, and support obligations have
been transfered to Mitel Netwoks, Inc.

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Summary of Contents for Strata CTX Attendant Console

Page 1: ...ower of IP The Reliability of Toshiba IP Attendant Console Quick Reference Guide Effective July 1 2017 all Telecom product ordering maintenance warranty and support obligations have been transfered to Mitel Netwoks Inc ...

Page 2: ...X Attendant Strata CTX Attendant Console 2 Select User ID 3 Type the password default is empty press Enter or click OK Releasing a Call While on an active call press Release Enter on the keyboard or click the Release icon or select Call Release Making a Call Call Completion Codes NUMERIC KEYPAD BUTTON Type the number on the numeric keypad press Release Transfer Enter on the keyboard DESCRIPTION 1 ...

Page 3: ...ith Advisory Message Station Busy with Advisory Message Station DND with Advisory Message Hold To put the current call on hold press Hold Retrieve or click on the Hold icon You can also select an active call in the call list then select Call Hold To retrieve a held call Highlight call to be retrieved press Hold Retrieve again or highlight call to be retrieved then double click on the call in the c...

Page 4: ...y on the numeric keypad press Transfer Supv Enter on the keyboard or select Call Transfer Consultation transfer 2 Announce the call optional 3 Press Transfer Supv Enter To set up the Supervised Transfer call select Call Setup Conference Enter the destination party then click OK To transfer a call to Voice Mail 1 While connected to a call enter the extension number to transfer to 2 Press Transfer t...

Page 5: ...t to join the active call and the consultation call or select Call Join Join Split To split a three way conference call Press Join Split or select Call Join Split To release the last party from a conference call Select Call Release Last Party To switch between Source and Destination Parties To switch to the source party press Source Delete or select Call Source To switch to the destination party o...

Page 6: ...lternate Door Phone 1 To Unlock a Door click the Door Unlock icon The primary door unlocks 2 If there is more than one door select a door from the list click Unlock Attendant Keys Numeric Keypad Special Function Keys Del Num Lock 7 Home 8 9 Pg Up Hold Retrieve Answer Transfer Blind Release Transfer Supv Enter 1 End Ins 2 0 3 Pg Dn DEF MNO WXY ABC JKL TUV GHI PRS 4 5 6 Transfer to VM 6204 Dial Inse...

Page 7: ...ff Ctrl Z Turns the PC Internal Speaker Ring On Ctrl X Turns the PC Internal Speaker Ring Off Toolbar Call Handling Toolbar Optional Tools Help F1 Vol Up F11 Vol Dn F12 6310 Dial Dial drop down menu Release Answer Consult Transfer Blind Transfer Hold Join Voice Mail Transfer Source Destination Split Paging Unlock Door Park Add New User Set Msg Waiting Pickup Door Phone Click arrows for menu option...

Page 8: ...ark icon down arrow then select a park option If you select Primary or Alternate Park you can choose Station lets you type or select a park station Auto Park enables the system to select a location to park the call Park button parks the call and enables you to make a page announcement Park Page enables you to park the call the call per your selection and then make an announcement Retrieve enables ...

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