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Toshiba Satellite Pro L450, User Manual

The Toshiba Satellite Pro L450 is a versatile laptop designed for professionals. With its impressive specifications, including a high-performance processor and ample storage space, this laptop ensures smooth multitasking and efficient work. Find the user manual for this product, available for free download at manualshive.com.

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186

If Something Goes Wrong

If you need further assistance

If you need further assistance

If you have followed the recommendations in this chapter and are 
still having problems, you may need additional technical assistance. 
This section contains the steps to take to ask for help.

Before you contact Toshiba

Since some problems may be related to the operating system or the 
program you are using, it is important to investigate other sources 
of assistance first.

Try the following before you contact Toshiba:

❖

Review the troubleshooting information in your operating 
system documentation.

❖

If the problem occurs while you are running a program, consult 
the program’s documentation for troubleshooting suggestions. 
Contact the software company’s technical support group for 
their assistance.

❖

Consult the dealer from whom you purchased your computer 
and/or program. Your dealer is your best source for current 
information.

For the detailed specifications for your computer, visit 

pcsupport.toshiba.com

. Click 

Product Support

, search for your 

model, and then click 

Detailed Specs

.

Contacting Toshiba

If you still need help and suspect that the problem is hardware-
related, Toshiba offers a variety of resources to help you.

Toshiba’s Technical Support Web site

For technical support, or to stay current on the most recent software 
and hardware options for your computer, and for other product 
information, be sure to regularly check the Toshiba Web site at

 

pcsupport.toshiba.com

.

Toshiba voice contact

Before calling Toshiba, make sure you have:

❖

Your computer’s serial number

❖

The computer and any optional devices related to the problem

❖

Backup copies of your Windows

®

 operating system and all 

other preloaded software on your choice of media

Summary of Contents for Satellite Pro L450

Page 1: ...ite pcsupport toshiba com Toshiba Customer Support Center Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For more information see If Something Goes Wrong on page 162 in this guide SatellitePro L450Series User sGuide ...

Page 2: ...ANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important da...

Page 3: ...adiate radio frequency energy and if not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is...

Page 4: ...umber REN for this equipment If requested the information must be provided to the telephone company The modem connects to the telephone line by means of a standard jack called the USOC RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC part 68 rules and requirements adopted by the ACTA It is designed to be connected...

Page 5: ...a Corporation Toshiba America Information Systems Inc or an authorized representative of Toshiba or the Toshiba Customer Support Center within the United States at 800 457 7777 or Outside the United States at 949 859 4273 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Disconnection If you s...

Page 6: ...ntative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connect...

Page 7: ...n optimal network performance or even lose your network connection If you should experience any such problem immediately turn off your Bluetooth or Wireless LAN device Please contact Toshiba computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or pcsupport toshiba com in the United States for more information Radio Frequency Interference Requiremen...

Page 8: ...ss LAN equipment on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equip...

Page 9: ...fication number only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Pour empecher que cet appareil cause du brouillage au service faisant l o...

Page 10: ...ore than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled bin symbol on the battery In the European Union these symbols indicate that when the last end user wishes to discard this product it must be sent to appropriate facilities for r...

Page 11: ...cations operated in accordance with telecommunication laws and regulations Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial scientific and medical radio emission electric machinery Article 14 Unless approved for any model accredited low power radio frequency electric machinery any company trader or user shall not change the...

Page 12: ...pment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is possible to avoid the band of mobile object identification systems The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low power radio stations for mobile object identification system...

Page 13: ...hnical Regulation Conformity Certification and the Technical Conditions Compliance Approval and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan The name of the radio equipment refer to the equipment label provided on the computer Approved by both the JAPAN APPROVALS I...

Page 14: ...rra Argentina CNC 533AN_HMW CNC C 6367 533AN_MMW CNC C 6366 512AN_HMW CNC C 6373 512AN_MMW CNC C 6374 Australia Austria Azerbaijan Bahrain Belgium Bermuda Bosnia Brazil Bulgaria Caicos Islands Cambodia Canada Cayman Islands Chile China Colombia Costa Rica Croatia Curacao Netherlands Antilles Cyprus Czech Republic Denmark Dominican Republic Ecuador El Salvador Egypt Estonia Falkland Islands Finland...

Page 15: ...ama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Réunion Romania Russia Saint Martin Saipan San Marino Saudi Arabia Serbia Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Tahiti Taiwan Turkey Turk Islands Ukraine UAE United Arab Emirates United Kingdom Uruguay USA Vatican Venezuela Vietnam Virgin Islands Zimbabwe Albania Argentina CNC 693 GI 2...

Page 16: ... Senegal Serbia Singapore Slovak Republic Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Thailand Turkey UAE United Arab Emirates Ukraine United Kingdom Uruguay USA Venezuela Vietnam Yemen Zimbabwe België Belgique For private usage outside buildings across public grounds over less than 300mnospecialregistration with IBPT BIPT isrequired Registration to IBPT BIPT is req...

Page 17: ...to follow Bande de fréquence restreinte seuls les canaux 1 7 2400 et 2454 MHz respectivement doivent être utilisés endroits extérieur en France Vous pouvez contacter l Autorité de Régulation des Télécommunications http www art telecom fr pour la procédure à suivre Italia License required for indoor use Use with outdoor installations not allowed È necessaria la concessione ministeriale anche per l ...

Page 18: ...ceswithoutaWirelessLANAccess Point This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area The presence of nearby radar operation may result in tem...

Page 19: ...t El Salvador Estonia Finland France Germany Ghana Greece Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Morocco Mozambique Netherlands New Zealand Nicaragua Norway Oman Pakistan Panama Papua New Guinea Paraguay Peru P...

Page 20: ... Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Ghana Germany Greece Herzegovina Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Morocco Mozambique Netherlands Antilles Netherlands New Zealand Norway Oman Pakistan Panam...

Page 21: ...ia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greece Guatemala Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Jate Japan Teleco Jordan Kazakhstan Kenya Kyrgyzstan Kuwait Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Mo...

Page 22: ...ilable in Ch1 Ch11 802 11b g Ch36 40 44 48 52 56 60 64 149 153 157 161 165 802 11a Wake up on wireless lan function is not available in battery mode 802 11b g 2 4 GHz 802 11a 5 GHz Sweden Switzerland Taiwan Thailand Turkey Ukraine UAE United Arab Emirates United Kingdom Uruguay USA Venezuela Vietnam Yemen Zimbabwe Australia Brunei Canada Chile Hong Kong India Indonesia Malaysia Mexico New Zealand ...

Page 23: ...LAN Adapters are based on the Draft Release Version 1 0 of the IEEE 802 11n specification An adapter with 11a b 11a b g or 11a b g n can communicate on any of its supported formats the actual connection will be based on the access point to which it connects Connection compatibility with the wireless equipment in Draft 11n mode is not guaranteed The Draft 11n function cannot be used with WEP TKIP D...

Page 24: ...n the United States for more information When you use Bluetooth cards from TOSHIBA close to 2 4 GHz Wireless LAN devices Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use Bluetooth cards from TOSHIBA always change the frequency move your computer to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yard...

Page 25: ...ts with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Bluetooth wireless technology is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret th...

Page 26: ...HIBA shall be used in such a manner that the potential for human contact during normal operation is minimized Regulatory statements This product complies with any mandatory product specification in any country region where the product is sold In addition the product complies with the following European Union EU and EFTA This equipment complies with the R TTE directive 1999 5 EC and has been provid...

Page 27: ...nstructions This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model properly read the user s guide carefully and keep it for your future reference Never attempt to disassemble adjust or repair an optical drive You could damage the drive You would also be exposed to laser light or other safety hazards resulting in serious injury Always contact an author...

Page 28: ...ulations is prohibited Notice The information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR...

Page 29: ...r its subsidiaries in the United States and other countries Memory Stick and Memory Stick Duo are trademarks or registered trademarks of Sony Corporation Microsoft Outlook and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association Secure Digital and SD...

Page 30: ...Service options 41 Chapter 1 Getting Started 42 Selecting a place to work 42 Setting up a work environment 42 Keeping yourself comfortable 43 Precautions 43 Important information on your computer s cooling fan 45 Setting up your computer 45 Connecting to a power source 46 Charging the main battery 48 Using the computer for the first time 49 Opening the display panel 49 ...

Page 31: ...titions 66 Creating recovery DVDs media 69 Restoring from recovery DVDs media 70 Erasing the Internal Storage Drive 71 Checking the internal storage drive operating status 73 Installing drivers and applications 73 Using the TouchPad 73 Adjusting TouchPad settings 76 Disabling or enabling the TouchPad 76 Using external display devices 77 Connecting the display device 77 Directing the display output...

Page 32: ...ys 95 Making your keyboard emulate a full size keyboard 95 Ctrl Fn and Alt keys 95 Function keys 95 Special Windows keys 96 Overlay keys 96 Starting a program 97 Starting a program from the Start menu 97 Starting a program from Windows Explorer 98 Starting a program using the Search programs and files field 99 Saving your work 99 Printing your work 101 Backing up your work 102 Restoring your work ...

Page 33: ...rmining remaining battery power 115 What to do when the main battery runs low 116 Setting battery notifications 116 Conserving battery power 117 Power Plans 118 Using a hot key to set the Power Plan 119 Changing the main battery 120 Removing the battery from the computer 120 Inserting a charged battery 122 Taking care of your battery 123 Safety precautions 123 Maintaining your battery 124 Disposin...

Page 34: ... the Web Camera 137 Using the Memory card reader 138 Inserting memory media 138 Removing memory media 139 Chapter 5 Utilities 140 TOSHIBA Assist 141 Connect 142 Secure 143 Protect Fix 144 Optimize 145 TOSHIBA Application Installer 146 Setting passwords 147 Using an instant password 147 Using a supervisor password 148 Using a user password 149 Deleting a user password 150 TOSHIBA Face Recognition U...

Page 35: ...ger 169 Checking device properties 169 Memory problems 170 Power and the batteries 170 Keyboard problems 172 Display problems 172 Disk or storage drive problems 174 Error checking 174 Optical drive problems 176 Sound system problems 177 Printer problems 177 Modem problems 178 Wireless networking problems 179 DVD operating problems 180 Develop good computing habits 181 Data and system configuration...

Page 36: ...Case 192 Hot key functions 193 Volume Mute 193 Lock Instant security 194 Power plan 195 Sleep mode 196 Hibernation mode 197 Output Display switch 198 Display brightness 199 Disabling or enabling wireless devices 200 Disabling or enabling the TouchPad 201 Zoom Display resolution 202 Keyboard hot key functions 203 Appendix B Power Cord Cable Connectors 204 Glossary 205 Index 219 ...

Page 37: ...nergy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep mode which shuts down the system and display within 15 minutes of inactivity in AC power mode We recommend that...

Page 38: ...formation regarding the ENERGY STAR Program This computer is compatible with European Union Directive 2002 95 EC Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS which restricts use of lead cadmium mercury hexavalent chromium PBB and PBDE Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers commitme...

Page 39: ...e accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshiba s Web site at pcsupport toshiba com This guide This guide introduces the compu...

Page 40: ...n death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a potentially hazardous situation which if not avoided may result in property damage Provides important information Other icons used Additional icons highl...

Page 41: ...entation Your computer comes with the following documentation An electronic version of the user s guide this document It may also contain guides for other programs that may come with your system For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of optional service programs to complement its standard limited warranty Toshiba s s...

Page 42: ...puter in order to avoid potential hazards that could cause bodily injury property damage or damage the computer Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations Setting up a work environment Place the computer on a hard flat surface that is large enough for the computer and any other items you are using such as a printer Leave ...

Page 43: ...cautions Your computer is designed to provide optimum safety and ease of use and to withstand the rigors of travel You should observe certain precautions to further reduce the risk of personal injury or damage to the computer Avoid prolonged physical contact with the underside or surface of the computer Never allow any liquids to spill into any part of your computer and never expose the computer t...

Page 44: ...rning off the computer while it is reading from or writing to a disk disc or flash media may damage the disk disc or flash media the drive or both Keep the computer and disks away from objects that generate strong magnetic fields such as large stereo speakers Information on some disks is stored magnetically Placing a magnet too close to a disk can erase important files Handle discs carefully Avoid...

Page 45: ...rface Using your computer on a carpet or other soft material can block the vents located at the base of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Read the Provide adequate ventilation section in the Instruction Manual for Safety and Comfort that is shipped with your computer The cooli...

Page 46: ...et toensurea secureelectrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger that may have been p...

Page 47: ...ia to cause birth defects or other reproductive harm Wash hands after handling 2 Plug the AC adaptor cord into the DC IN on the side of the computer Sample Illustration Connecting the AC adaptor cord to the computer 3 Connect the power cord cable to a live electrical outlet The AC power light on the indicator panel glows green Never attempt to connect or disconnect a power plug with wet hands Fail...

Page 48: ...nging the main battery on page 120 for information on replacing the main battery Charging the main battery Before using the battery to power the computer you must charge the battery To charge the battery leave the computer plugged into an AC power source with the computer turned off until the battery light glows green After that the battery will be completely charged and ready to power the compute...

Page 49: ...y raise the panel 3 Adjust the display to a comfortable viewing angle Sample Illustration Opening the display panel When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel To avoid damaging the display panel do not force it beyond the point where it moves easily and never lift the compu...

Page 50: ...haracteristic of the screen technology When the computer is operated on battery power the screen will dim and you may not be able to increase the brightness of the screen while on battery power Turning on the power To turn on the computer 1 Make sure any external devices such as the AC adaptor if you plan to use AC power rather than battery power are properly connected and ready 2 Check to ensure ...

Page 51: ...on can be completed by either visiting the Toshiba Web site at http www register toshiba com or by clicking Start All Programs My Toshiba and then Toshiba Registration Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty To register online you must be connected to the Internet Adding optional external devices Before adding external ...

Page 52: ... screwdriver for this procedure If the computer has been running recently the memory module s may be hot The surrounding area may also be hot Allow the module s to cool to room temperature before replacing it Avoid touching the cover the module s and the surrounding area before they have cooled Failure to follow these directions could result in minor bodily injury To avoid damaging the computer s ...

Page 53: ...puter closes all open programs shuts down the operating system and then turns off 3 Unplug and remove any cables connected to the computer including the AC adaptor 4 Place a soft cloth on the work surface to prevent scratching the top cover of the computer and then place the computer upside down on the cloth 5 Remove the main battery For information on removing the main battery see Removing the ba...

Page 54: ... static electricity you may have built up Avoid touching the connector on the memory module or on the computer Grease or dust on the connector may cause memory access problems 9 Carefully remove the new memory module from its antistatic packaging without touching its connector 10 Locate an empty memory module slot on the underside of the computer If no memory slot is available you must remove a mo...

Page 55: ... contact with its connector Position the module toward the socket aligning the connector s notch with the matching key in the socket Sample Illustration Aligning the memory module with the socket 12 Firmly press the memory module into the memory slot s socket at approximately a 30 degree angle to the horizontal surface of the computer Sample Illustration Inserting the memory module into the socket...

Page 56: ... line up correctly repeat steps 12 13 Sample Illustration Pressing down on the memory module Do not force the memory module into position The memory module should be completely inserted into the socket and level when secured in place Sample Illustration Inserting the memory module into the slot For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to be insta...

Page 57: ...base of the computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents located at the base of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury 17 Reconnect the cables 18 Restart the computer TECHNICAL NOTE You must ...

Page 58: ...If Start Windows Normally is highlighted then press Enter If one of the Safe Mode options is highlighted it is best to press Enter to go into Safe Mode then shut down and restart the system at which time Windows should boot back up normally When Safe Mode is suggested this could be a sign that you may need to scan your internal storage drive for errors or defragment the drive If so consult Windows...

Page 59: ...ating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep mode In this condition observe the following Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never cover or block the air vents including those located at the base of the com...

Page 60: ...uarely with the socket latches From time to time Windows will display a pop up that says Do you want to allow the following program to make changes to this computer This is a security feature to prevent programs or people from doing things on your computer without your permission If you were trying to perform the action click Continue otherwise click Cancel If unsure cancel and try again Recoverin...

Page 61: ...r work to external media before executing the recovery Recover to a custom size partition This option allows you to specify a custom size for the C partition and then restores your C drive to its out of box state Note With this option any changes you made to the C drive and any other drive partitions you may have created are deleted See Recovering to a custom size partition on page 64 Recover with...

Page 62: ...first method follow the procedure below To recover using the second method see Restoring from recovery DVDs media on page 70 To recover the original factory image using the utilities on your computer s internal storage drive 1 Make sure the computer is turned off 2 Press and hold the 0 zero key on your keyboard while powering on the computer 3 If your system offers a choice of Windows 7 32 bit or ...

Page 63: ... and then click Next Sample Image Selecting a Process screen 6 The Recovery of Factory Default Software screen appears Select Recover to out of box state Sample Image Recovery of Factory Default Software screen 7 Click Next A confirmation message displays reminding you that all data will be lost during the recovery process Be sure to save your work to external media before proceeding ...

Page 64: ...C adaptor The Recover to a custom size partition option restores your C drive to its out of box state and allows you to specify the size for the C partition You can resize and recover the C drive using the utilities stored on your computer s internal storage drive or using recovery DVDs media if you have created such media To recover using the first method follow the procedure below To recover usi...

Page 65: ... the recovery is executed all data will be deleted and rewritten Click Yes to continue Sample Image Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen ...

Page 66: ...ry When the process is complete a message displays indicating that the C drive has been recovered 10 Press any key on the keyboard to restart the computer Recovering without changing the internal storage drive partitions Recovering without changing the internal storage drive partitions deletes all information stored on the C drive Be sure to save your work to external media before executing the re...

Page 67: ...he second method see Restoring from recovery DVDs media on page 70 To recover using the utilities on your computer s internal storage drive 1 Make sure the computer is turned off 2 Press and hold the 0 zero key on your keyboard while powering on the computer 3 If your system offers a choice of Windows 7 32 bit or 64 bit operating system select one at this time If not skip to step 4 4 A warning scr...

Page 68: ...t Sample Image Selecting a Process screen 6 The Recovery of Factory Default Software screen appears Select Recover without changing the hard drive partitions Sample Image Recovery of Factory Default Software screen 7 Click Next A confirmation message displays reminding you that all data on the C drive will be lost during the recovery process Be sure to save your work to external media before proce...

Page 69: ...in the Recovery media for your system The Toshiba Customer Support Center in the United States is 800 457 7777 outside the United States it is 949 859 4273 To create recovery DVDs media 1 Click Start All Programs My Toshiba and then Recovery Media Creator 2 Select DVD to create Recovery media on DVD 3 Select the items you want to copy to DVD by clicking the check box next to each item s Name recov...

Page 70: ...on page 69 With recovery media you can Recover to out of box state Recover to a custom size partition Recover without changing the internal storage drive partitions For more information on these options see Recovering the Internal Storage Drive on page 60 To recover your internal storage drive using the utilities burned to DVDs media 1 Insert the first recovery DVD into your optical drive and powe...

Page 71: ...lete a message displays indicating that the drive has been recovered 10 Press any key on the keyboard to restart the computer Erasing the Internal Storage Drive Erasing the internal storage drive will delete all data on the drive including the partitions Be sure to create recovery DVDs media and back up your data to external media before erasing the internal storage drive If you want to restore th...

Page 72: ... data on the internal storage drive without overwriting the drive Delete all partitions and overwrite all sectors on the hard disk This option deletes all data and then overwrites the entire internal storage drive for security purposes This process may take several hours depending on the size of your internal storage drive Sample Image Erase the hard disk screen 4 Click Next A confirmation message...

Page 73: ...Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer To reinstall drivers and applications 1 Click Start All Programs My Toshiba and then TOSHIBA Application Installer 2 Click Next 3 Click the item you want to install 4 Click Install 5 Follow the on screen prompts to complete the installation process Using the TouchPad You can u...

Page 74: ...ng Example Move the on screen pointer Slide your finger across the TouchPad in the direction you want to move the pointer To move the pointer a longer distance slide your finger several times across the TouchPad in the preferred direction Sample illustration Pointer moves to the right Select an item 1 Move the pointer to the item you want to select 2 Do one of the following Tap the TouchPad once O...

Page 75: ...control button This feature varies by program Check your program documentation for specific instructions on right clicking Sample illustration Click the secondary right hand control button Scroll vertically Slide your finger along the right edge of the TouchPad in the direction you want to scroll Repeat to scroll a longer distance Sample illustration Vertical scrolling active area Scroll horizonta...

Page 76: ...n page 76 Disable the tapping feature If you disable tapping only you can still use the TouchPad s control buttons and move the pointer by sliding your finger on the TouchPad Adjust the sensitivity of the TouchPad so that it is less responsive to accidental light taps and lighter finger pressure TouchPad setting options vary by computer model The TouchPad settings are accessible through the Mouse ...

Page 77: ...er s HDMI Out port refer to Connecting an HDMI compatible television or VCR DVD player on page 77 Selecting video cables To connect a device to the HDMI Out port you must purchase an HDMI cable Connecting an HDMI compatible television or VCR DVD player To connect an HDMI compatible television or VCR DVD player to the computer Connect one end of an HDMI cable not included with your computer to the ...

Page 78: ...y pressing Fn F5 or by configuring the display properties settings Directing the display output when you turn on the computer Once you have connected an external display device you can choose to use the internal display only the external device only or both simultaneously Some modes are only available with the appropriate device attached and turned on The quickest way to change the display output ...

Page 79: ...play options window 2 Release the Fn key Adjusting the quality of the external display To obtain the best picture quality from your television or other video display device you may need to adjust the video settings See the video device documentation for additional configuration steps Using an external keyboard If you prefer to use an external keyboard you can attach one to your computer The comput...

Page 80: ...connection you need a suitable USB cable which may come with your printer If a USB cable was not included with your printer you can purchase one from a computer or electronics store If your printer supports Plug and Play your computer may automatically recognize the printer the printer is then ready for use Refer to your printer documentation for further instructions TECHNICAL NOTE To determine if...

Page 81: ...ears Sample Image Add Printer Wizard 2 Follow the on screen instructions to set up your printer Turning off the computer Pressing the power button before shutting down the Windows operating system could cause you to lose your work Make sure the system indicator panel s storage drive light and the drive in use light are off If you turn off the power while a disk disc is being accessed you may lose ...

Page 82: ...desktop to memory so that when you turn on the computer again you will quickly and automatically return to where you left off Hibernation mode Hibernation mode shuts the computer down completely but it first saves the current state of the computer to the internal storage drive Since Hibernation mode does not require power to maintain the saved information system settings are retained indefinitely ...

Page 83: ...ep mode the computer uses some main battery power Because the state of the system is stored in memory you will lose data if the main battery discharges completely while the computer is in Sleep mode Restarting from Sleep takes less time and consumes less main battery power than restarting after turning off the computer using the Hibernation or Shut down commands When starting up again the computer...

Page 84: ...down button in the lower right corner of the Start menu The computer closes all open programs shuts down the operating system and then turns off Turning off the computer more quickly You can also turn off the computer by pressing the power button To use this method you first need to activate it using the Power Options feature By default pressing your computer s power button puts the computer into ...

Page 85: ...p down lists These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power Lid close action Set this option to Sleep if you want the computer to go into Sleep mode when you close the display panel Power button action Set this option to Sleep if you want the computer to go into Sleep mode when you press the power button 6 Clic...

Page 86: ...ibernate in the pop up menu The computer saves the state of all open programs and files turns off the display and then turns off Configuring Hibernation mode options You can place the computer into Hibernation mode by either pressing the power button or closing the display panel You can also specify an amount of time after which the computer automatically goes into Hibernation mode To use any of t...

Page 87: ...ower Options screen 5 Select Hibernate for the options you want These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power Lid close action Set this option to Hibernate if you want the computer to go into Hibernation mode when you close the display panel Power button action Set this option to Hibernate if you want the comp...

Page 88: ... s you were using If you put the computer in Hibernation mode by closing the display panel you can start it again by opening the display panel Using and configuring Sleep mode To turn off the computer using the Sleep command 1 Click Start and then click the arrow next to the Shut down button in the lower right corner of the Start menu Sample Image Shut down menu 2 Click Sleep in the pop up menu Th...

Page 89: ...sing the Power Options feature 1 Click Start Control Panel System and Security and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears Sample Image Edit Plan Settings screen 3 To change the amount of time after which the computer enters Sleep mode Under Put the computer to sleep select the desi...

Page 90: ...t separately for how they operate while the computer is running on battery power or while connected to AC power Lid close action Set this option to Sleep if you want the computer to go into Sleep mode when you close the display panel Power button action Set this option to Sleep if you want the computer to go into Sleep mode when you press the power button 7 Click Apply 8 Click OK Once the computer...

Page 91: ...documentation or Help and Support for details You may also wish to customize your power usage settings For more information see Power Plans on page 118 There are additional custom settings you can choose See Utilities on page 140 Caring for your computer This section gives tips on cleaning and moving your computer For information about taking care of your computer s battery see Taking care of your...

Page 92: ...ter to a heavy object such as your desk The easiest way to do this is to purchase an optional computer lock cable For more information on purchasing a cable lock visit accessories toshiba com Sample Illustration Computer lock cable To secure the computer 1 Wrap the cable through or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object 2...

Page 93: ...storage drive If the network you are using goes down and you must restart your computer to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Saving your work on page 99 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the internal storage drive at preset i...

Page 94: ...ecaution is especially important for files you receive via diskette email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both The Windows operating system rec...

Page 95: ...d Your computer s keyboard includes only one Enter key Most of the time this does not matter However some programs assign separate functions to the regular and numeric pad Enter keys on the full sized keyboard Using the Fn key you can simulate the separate key as follows Press Fn and Enter simultaneously to simulate the Enter key on the numeric pad of the enhanced keyboard Pressing the Fn key simu...

Page 96: ...ys Sample Illustration Special Windows keys Your computer s keyboard has one key and one button that have special functions in Windows Windows button Opens the Start menu Application key Has a similar function as the secondary mouse button Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay This overlay lets you enter numeric data or control...

Page 97: ...st way to start a program is to double click the name of the file that contains the information you want to work on To find the file use the Start menu or Windows Explorer If you prefer to open the program first you have four options You can Double click the icon for the program on your desktop Use the Start menu Use Windows Explorer to locate the program file Use the Search programs and files fie...

Page 98: ...n easily see the contents of each drive and folder on your computer To use this method you should know the file name and location of the program s executable file this file ends with exe This example opens WordPad using Windows Explorer If you pause with your mouse on All Programs it will open it up You may need to scroll up or down to see the complete list 1 Click the Windows Explorer icon on the...

Page 99: ... to display the Start menu The Search programs and files field appears at the bottom of the Start menu Sample Image Search programs and files field in Start menu 2 Start typing the program s name wordpad in the Search programs and files field As you type all matching files and programs are displayed in a separate window 3 In the search results window click WordPad under Programs Saving your work B...

Page 100: ...Windows based application to display the drop down menu and then click Save If you are working with a document that already has a file name this is all you need to do If you created a new document your program displays a Save As dialog box Use this dialog box to specify where to store the document and to give it a file name Sample Image Save As dialog box 2 Choose the drive and folder where you wa...

Page 101: ...oc docx extension Any file name with an extension of doc docx is assumed to be a Microsoft Word file Creating your own extension is usually unwise since the program is unlikely to recognize a strange extension and may refuse to handle your file correctly TECHNICAL NOTE By default the Windows operating system does not show file extensions For information on showing or hiding file extensions see you...

Page 102: ...uter You can back up your files to different types of media such as CDs DVDs diskettes or to a network if available To back up several files at one time use the Microsoft Windows Backup program preinstalled on the computer s internal storage drive Also see Backing up your data or your entire computer with the Windows operating system on page 184 HINT Backing up all the files on your internal stora...

Page 103: ...Optical storage is a popular medium for software music and video Digital versatile discs DVDs provide a significant increase in data storage and support features that were not available on previous video platforms These features include wide screen movies multiple language tracks digital surround sound multiple camera angles and interactive menus TECHNICAL NOTE Your optical drive is set to play re...

Page 104: ...o release the disc tray Do not press the eject button or turn off the computer while the drive in use indicator light is glowing Doing so could damage the disc or the drive When the disc tray is open be careful not to touch the lens or the area around it Doing so could cause the drive to malfunction Manual eject hole Use if you need to release the disc tray when the power is off Use a straightened...

Page 105: ...icator light is off 3 Press the drive s eject button The disc tray slides partially out of the drive 4 Grasp the tray and pull it fully open Sample Illustration Drive tray fully extended 5 Hold the disc by its edges and check that it is free of dust If the disc is dusty clean it as described in Caring for optical discs on page 108 6 Place the disc carefully in the disc tray label side up Sample Il...

Page 106: ...r of the tray until it clicks into place You are ready to use the disc Playing an audio CD Insert an audio CD and close the disc tray If the computer is turned on the default player opens To play the CD or to pause click the Play pause button To stop the CD click the Stop button Before putting on headphones to listen turn the volume down Do not set the volume too high when using headphones Continu...

Page 107: ... Toshiba optical drive may not record on certain optical media that bear the applicable logo or play back optical media recorded by other computers or optical media recorders Additionally certain optical media recorded on your optical drive may not play back or operate properly on other computers or optical media players These problems are not due to any defect in your Toshiba computer or optical ...

Page 108: ...es and keep them clean Do not bend a disc or place heavy objects on top of it Do not apply a label to or otherwise mar the surface of a disc Hold a disc by its outside edge Fingerprints on the surface can prevent the optical drive from reading the data properly Do not expose discs to direct sunlight or extreme heat or cold To clean a disc that is dirty wipe it with a clean dry cloth The most effic...

Page 109: ...n it is not being used thereby conserving energy and saving money in the process It has a number of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling ...

Page 110: ...nding on the model selected See easyguard toshiba com for detailed information Running the computer on battery power The computer contains a removable Lithium Ion Li Ion battery that provides power when you are away from an AC outlet You can recharge it many times Battery Notice Battery life may vary considerably from specifications depending on product model configuration applications power manag...

Page 111: ...that you play DVDs while running the computer on AC power For more information about Windows power plans see Power Plans on page 118 The computer also has an internal real time clock RTC battery The RTC battery powers the RTC memory that stores your system configuration settings and the current time and date information It maintains this information for up to a month while the computer is turned o...

Page 112: ...he battery charger specified by Toshiba You can order a Toshiba battery charger from Toshiba s Web site at accessories toshiba com Battery charge time may vary depending on the applications power management settings and features used Charging the main battery To charge the main battery while it is in your computer plug the computer into a live electrical outlet The battery charges whether the comp...

Page 113: ... this extends battery life and helps ensure accurate monitoring of battery capacity Charging the RTC battery Your computer has an internal real time clock RTC battery The RTC battery powers the System Time Clock and BIOS memory used to store your computer s configuration settings When fully charged it maintains this information for up to a month when the computer is powered off The RTC battery may...

Page 114: ...ry s current charge Glows amber while the main battery is being charged AC adaptor connected Glows green when the main battery is fully charged Is unlit when the battery has discharged the battery is not charging or the AC adaptor is not plugged into the computer or AC outlet Battery life and charge time may vary depending upon power management settings applications and features used Flashes amber...

Page 115: ...e Illustration Power and battery light locations Determining remaining battery power Wait at least 16 seconds after turning on the computer before trying to monitor the remaining battery power The computer needs this time to check the battery s remaining capacity and perform its calculations Power button System Indicator Lights AC power light Battery light Internal storage drive light ON OFF light...

Page 116: ...can Plug the computer into an external power source and recharge the main battery Place the computer into Hibernation mode and replace the main battery with a charged spare not included with your computer Save your work and turn off the computer If you do not manage to do any of these things before the main battery completely runs out of power the computer automatically enters Hibernation mode and...

Page 117: ... settings tab of the Power Options window appears 4 Double click Battery to display the battery options Sample Image Advanced settings tab of Power Options screen 5 Configure the alarm settings to suit your needs Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors such as How the computer is configured How much you use...

Page 118: ... options into preset Power Plans Using one of these power plans lets you choose between maximum power savings and peak system performance You may also set individual power saving options to suit your own needs The following sections describe how to choose a Power Plan and discuss each power saving option Power Plans You can choose a predefined Power Plan or select your own combination of power opt...

Page 119: ...r each item 6 Click OK to save the plan changes you have performed By default the two power plans Balanced and Power Saver are satisfactory for most people and do not need to be edited The Power Saver plan is the best used for maximum battery time The Balanced plan is a compromise between battery time and performance Using a hot key to set the Power Plan You may use a hot key to set the Power Plan...

Page 120: ...rmal shock vibration or pressure The battery pack s internal protective device could fail causing it to overheat or ignite resulting in caustic liquid leakage or explosion or fire possibly resulting in death or serious injury TECHNICAL NOTE To avoid losing any data save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery Re...

Page 121: ...the computer Sample Illustration Removing the battery If the battery is leaking or its case is cracked put on protective gloves to handle it and discard it immediately Always dispose of used battery packs in compliance with all applicable laws and regulations Put insulating tape such as cellophane tape on the electrode during transportation to avoid a possible short circuit fire or electric shock ...

Page 122: ... slot until the latch clicks The battery pack has been designed so that you cannot install it with reverse polarity If the battery does not slide into the slot easily move the battery release lock to the unlocked position and try again Do not force the battery into position Sample Illustration Inserting the battery 3 Slide the battery release lock to the locked position Sample Illustration Locking...

Page 123: ... charging could damage it Avoid touching the metal terminals of the battery with another metal object Short circuiting the battery can cause it to overheat and may cause damage to the battery or the computer Do not incinerate a spent battery as this could cause it to explode and release caustic liquid If a battery is leaking or damaged replace it immediately Use protective gloves when handling a d...

Page 124: ... fully discharged If the battery light flashes or there is some other warning to indicate a low battery go to step 4 4 Connect the AC adaptor to the computer and the power cord cable to a power outlet The DC IN or AC power light should glow green and the battery light should glow amber to indicate that the battery pack is being charged If the DC IN or AC power light indicator does not glow power i...

Page 125: ...ure to do so could possibly result in serious injury Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User s Manual Other battery packs have different voltage and terminal polarities Use of non conforming battery packs could generate smoke or cause fire or rupture possibly resulting in serious injury After repeated use the batteries will finally l...

Page 126: ...or in a place where it could get wet or covered in dust Always travel with the computer in a carrying case Toshiba offers a choice of carrying cases for the computer They all provide plenty of extra space for manuals power cords and compact discs Contact your authorized Toshiba representative for more information or visit Toshiba s Web site at accessories toshiba com TECHNICAL NOTE When traveling ...

Page 127: ...erything you can do in the Windows operating system You use its features to start programs find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system ...

Page 128: ...p icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area You may see various icons displayed on your system desktop for example Recycle Bin Holds files you have deleted You may be able to retrieve these files until you empty the Recycle Bin TECHNICAL NOTE If you delete a file from a diskette or flash media it does not go into the Recycl...

Page 129: ...ssociated with that program appears on the taskbar With some programs a button appears on the taskbar for each document or window you open You can use these buttons to quickly switch between the programs or windows To make a program or window the currently active one click the associated taskbar button Notification area The notification area displays icons of tasks or programs that run continuousl...

Page 130: ...ireless LAN module This is a technology that expands wireless communication beyond networking equipment and can connect many different kinds of electronic devices without the need for cables For information on how to set up a wireless connection refer to your wireless networking device documentation or your network administrator To turn your wireless communication ON OFF press Fn F8 To enable or d...

Page 131: ...twork settings and additional considerations To set up a dial up connection use the Connect to the Internet wizard 1 Click Start Control Panel Network and Internet and then under Internet Options click Connect to the Internet 2 Click Dial up 3 Enter the phone number and account information of your Internet connection 4 Click Connect and let the program dial the number The computer connects to the ...

Page 132: ...to the modem port 2 Connect the other end to the RJ 11 wall jack Sample Illustration Connecting to a wall jack Connect the built in modem only to ordinary analog phone lines Never connect the built in modem to a digital line ISDN Never connect the built in modem to the digital connector on a public telephone or to a digital private branch exchange PBX Never connect the built in modem to a key tele...

Page 133: ...nterlinked documents located on computers connected to the Internet that work together using a specific Internet protocol called Hypertext Transfer Protocol HTTP The World Wide Web offers information as text images audio or video to be referenced from anywhere in the world Special programs called Web browsers are specifically designed to work with HTTP They make it easier to connect to a particula...

Page 134: ...rator about connecting to the Internet Surfing the Internet Once connected to the Internet the Web browser displays a home page for example your ISP s home page on the Internet or your company s Web site home page To visit a desired Web site type in the Web address The Web address or Uniform Resource Locator URL is a unique identifier for that computer system linked to the Internet Web addresses c...

Page 135: ...and adding short comments and Internet links They may also provide a forum to encourage visitors to leave comments and to interact with the publisher Message boards A Message board is a script on a Web site with a submission form that allows visitors to post messages called threads or posts on that Web site for others to read that pertain to a particular subject and unlike blogs are generally shor...

Page 136: ... to the computer 2 Click Start All Programs Accessories and then Sound Recorder Sample Image Sound Recorder screen 3 Click the Start Recording button 4 Speak normally into the microphone 5 When you have finished recording click the Stop Recording button The Save As dialog box appears 6 To save the file type a file name and then click Save Using external speakers or headphones Your computer is equi...

Page 137: ...r headphones use the computer s volume control Using the Web Camera Available on certain models Your computer may come with a built in Web Camera With this Web Camera you can do the following Take pictures and record videos with your computer Chat with others and have them see you while using instant messaging IM programs Have video conference calls To email instant message or video conference you...

Page 138: ... is not guaranteed even with an adapter See your system s Detailed Specifications for a compatibility list The Memory card reader may also support other types of media Do not use the Copy Disk function for this type of media To copy data from one media to another use the drag and drop feature of the Windows operating system Inserting memory media The following instructions apply to all types of su...

Page 139: ...later If the media can be removed now the system displays Safe to Remove Hardware If the computer has a spring loaded adapter slot see step 2 otherwise skip to step 3 2 Gently press the card inward to release it The card pops out slightly 3 Grasp the card and pull it straight out Sample Illustration Removing memory media Do not remove memory media while data is being written or read Even when the ...

Page 140: ...ault options These utilities are described in this chapter The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system TOSHIBA Assist TOSHIBA Application Installer Supervisor password User password TOSHIBA Face Recognition Utility TOSHIBA PC Diagnostic Tool Utility Mouse Utility TOSHIBA Hardware Setup TOSHI...

Page 141: ...computer functions and allows you to customize a range of computer settings To access TOSHIBA Assist click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears Sample Image TOSHIBA Assist window The TOSHIBA Assist offers four categories of options Connect Secure Protect Fix Optimize ...

Page 142: ...142 Utilities TOSHIBA Assist Connect The feature available in this category is ConfigFree Connectivity Doctor Sample Image TOSHIBA Assist window Connect tab ...

Page 143: ...143 Utilities TOSHIBA Assist Secure The features available in this category are Supervisor password User password Sample Image TOSHIBA Assist window Secure tab ...

Page 144: ...144 Utilities TOSHIBA Assist Protect Fix The feature available in this category is TOSHIBA PC Diagnostic Tool Utility Sample Image TOSHIBA Assist window Protect Fix tab ...

Page 145: ...timize The features available in this category are Mouse Utility TOSHIBA Accessibility TOSHIBA Zooming Utility TOSHIBA Hardware Setup Hardware Settings TOSHIBA Face Recognition Utility Sample Image TOSHIBA Assist window Optimize tab ...

Page 146: ...ndled with your computer To reinstall drivers and applications 1 Click Start All Programs My Toshiba and then TOSHIBA Application Installer 2 Click Next Sample Image TOSHIBA Application Installer screen 3 Click the item you want to install Sample Image TOSHIBA Application Installer selection screen 4 Click Install then follow the on screen prompts to complete the installation process ...

Page 147: ...s unauthorized users from accessing certain functions such as TOSHIBA Hardware Setup This is useful if more than one person uses the computer When setting up passwords keep the following in mind The user password can be set up under the supervisor password The supervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor pass...

Page 148: ...ember it Toshiba is not responsible for any losses that may occur to you your organization or others as a result of the inability to access your computer To set a supervisor password 1 Click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click the Supervisor Password icon The Supervisor Password tab of the TO...

Page 149: ...upervisor Password tab of the TOSHIBA Password Utility window appears 4 Click Not Registered A pop up screen appears asking for a password 5 Enter the password then click OK 6 Click OK to exit 7 Restart the system to complete the process Using a user password A user password provides power on password protection Setting a user password If you choose to set a supervisor or user password Toshiba str...

Page 150: ...r Password icon 4 Click Registered 5 Enter your password and then enter it again to verify 6 Click OK 7 Click OK to exit Deleting a user password To cancel the power on password function 1 Click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click on the User Password icon 4 Click Not Registered 5 Follow the ...

Page 151: ...iguring Settings Authentication Functions Please note that some changes to the likeness of a registrant such as hair style changes or wearing a cap or glasses may affect the recognition rates when such changes occur after the registrant s image has been registered TOSHIBA Face Recognition does not guarantee the correct identification of a user and may incorrectly recognize faces that are similar t...

Page 152: ... the TOSHIBA PC Diagnostic Tool utility 1 Click Start All Programs TOSHIBA Utilities and then PC Diagnostic Tool or click the PC Diagnostic Tool icon in the Protect Fix tab of TOSHIBA Assist The TOSHIBA PC Diagnostic Tool window appears 2 Click the Diagnostic Tool tab Sample Image TOSHIBA PC Diagnostic Tool window 3 Select the devices that you would like to test by clicking the check box that appe...

Page 153: ...ces and Printers click Mouse or click the Mouse icon in the Optimize tab of TOSHIBA Assist The Mouse Properties screen appears Sample Image Mouse Properties screen The settings you can change are divided into these categories Buttons Pointers Pointer Options Wheel Hardware Device Settings You may see additional categories depending on your particular pointing device 2 Adjust the settings as desire...

Page 154: ...OSHIBA Hardware Settings icon in the Optimize tab of TOSHIBA Assist The TOSHIBA HWSetup screen appears Sample Image TOSHIBA HWSetup screen General tab options The TOSHIBA HWSetup screen may have the following tabs Boot Priority Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power b...

Page 155: ...embers the last configuration If data does not appear on the display you are using after starting in Sleep mode press Fn F5 For more information see Directing the display output when you turn on the computer on page 78 General Allows you to view the current BIOS version or change certain settings back to their default values Keyboard Allows you to access the wake on keyboard function LAN Allows yo...

Page 156: ...ffice Windows Media Player Adobe Acrobat Reader Icons on the desktop To access the TOSHIBA Zooming Utility 1 Click Start All Programs TOSHIBA Utilities and then Zooming Utility The TOSHIBA Zooming Utility Properties screen appears Sample Image TOSHIBA Zooming Utility Properties screen 2 Select the desired option s 3 Click OK The zoom in and zoom out hot keys will now work with the applications you...

Page 157: ... you make the Fn key a sticky key meaning you can press it once release it and then press a function key to activate the hot key function Sample Image TOSHIBA Accessibility window To use TOSHIBA Accessibility 1 Click Start All Programs TOSHIBA Utilities and then Accessibility or click the Accessibility icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Accessibility window appears 2 Check the ...

Page 158: ...ommunication networks For more information on using ConfigFree see the ConfigFree online Help The ConfigFree utilities include the following Connectivity Doctor The Connectivity Doctor utility is used to analyze network connections and fix networking problems with your computer For more information see Connectivity Doctor on page 159 Profile Settings The Profiles utility lets you switch between ne...

Page 159: ... lets you analyze your network connections and fix network connection problems Using Connectivity Doctor you can view detailed network information by simply moving the mouse pointer The Connectivity Doctor works with the following network devices Wired and wireless network devices Access points The Connectivity Doctor displays the following information Status of the PC Network Connections Status o...

Page 160: ...red network settings on the computer as well as information about any network devices The following settings can be saved or captured in a profile Internet settings includes LAN settings proxy server settings and the address of a home page that opens automatically when Internet Explorer starts Devices lets you enable or disable settings of wired and wireless network devices infrared devices and se...

Page 161: ...161 Utilities ConfigFree 3 Click Open Settings The ConfigFree Profile Settings window appears Sample Image ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard ...

Page 162: ... all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To clo...

Page 163: ...completely Problems when you turn on the computer These problems may occur when you turn on the power The computer will not start Make sure you attached the AC adaptor and power cord cable properly or installed a charged battery Press and hold the power button for at least 10 seconds If you are using the AC adaptor check that the wall outlet is working by plugging in another device such as a lamp ...

Page 164: ... press F12 when the machine starts and use the arrow keys to select the boot up device You may need to press F12 several times The computer displays the WARNING RESUME FAILURE Windows Error Recovery Windows did not shut down successfully message To continue select Start Windows normally This can happen if the computer was put into Sleep mode and the battery has discharged If you performed a shutdo...

Page 165: ... computer Do not connect the AC adaptor Try turning the computer on again If the computer starts normally the AC adaptor may be defective and will need to be replaced If the AC power light starts flashing remove the battery and continue with the steps below 3 Connect the AC adaptor to the computer Leave the battery out of the computer Try turning the computer on again If the computer starts normal...

Page 166: ... 19V 3 95A 2 Check the INPUT specifications on the bottom of the computer The output specifications of the AC adapter must match the input specifications of the computer 3 If the specifications do not match locate and use the AC adapter that shipped with your computer If the specifications do match contact Toshiba See Contacting Toshiba on page 186 The Windows operating system is not working Once ...

Page 167: ...ons menu displays these options Repair Your Computer Safe Mode Safe Mode with Networking Safe Mode with Command Prompt Enable Boot Logging Enable low resolution video 640x480 Last Known Good Configuration advanced Directory Services Restore Mode Debugging Mode Disable automatic restart on system failure Disable Driver Signature Enforcement Start Windows Normally When you highlight each option usin...

Page 168: ...find a site I bookmarked The World Wide Web is constantly changing A site you bookmarked yesterday may not be available today or its server may be down for temporary repair Try again later The Windows operating system can help you If the operating system has started properly but you still have a problem using your computer the online Help can assist you in troubleshooting the problem To access the...

Page 169: ...check a device s properties 1 Click Start Control Panel System and Security and then under System click Device Manager 2 To view the device s installed double click the device type 3 To view the properties double click the device The operating system displays the device Properties dialog box which provides an array of tabs They may include The General tab which provides basic information about the...

Page 170: ...curs remove the memory module entirely and check for the error again If removing the memory module eliminates the error the memory module may be faulty If the error recurs without the memory module installed the error is not caused by the memory module TECHNICAL NOTE You must have at least one memory module installed for the computer to work For this model Slot A is the bottom slot Slot B is the t...

Page 171: ... probable cause let the battery reach room temperature and try again If the battery has completely discharged it will not begin charging immediately Leave the AC adaptor and power cord cable connected wait 20 minutes and see if the battery is charging If the battery light is glowing after 20 minutes let the computer continue charging the battery for at least another 20 minutes before you turn on t...

Page 172: ...F11 to turn off the numlock light If the problem occurs when both the keypad overlays are off make sure the software you are using is not remapping the keyboard Refer to the software documentation and check that the program does not assign different meanings to any of the keys You have connected an external keyboard and the operating system displays one or more keyboard error messages You may need...

Page 173: ... sure the display priority is not set for the built in screen The screen does not look correct You can change the display settings by clicking a blank area of the desktop with the secondary control button then clicking Personalize This opens the Personalization window Choose a theme for your desktop background under Colors Sounds and Screen Saver or change the settings for each of these components...

Page 174: ...the computer the brightness of the screen will deteriorate This is also an intrinsic characteristic of the screen technology When the computer is operated on battery power the screen will dim and you may not be able to increase the brightness of the screen while on battery power Disk or storage drive problems Problems with the storage drive or with an optional external diskette drive usually show ...

Page 175: ...ecovery procedures Many software packages automatically create backup files You may also be able to recover lost data using utility software Consult your network administrator Some programs run correctly but others do not This is probably a configuration problem If a program does not run properly refer to its documentation and check that the hardware configuration meets its needs A diskette will n...

Page 176: ...that the disc is lying flat label side up Close the tray carefully making sure it has shut completely You press the disc eject button but the drive tray does not slide out Make sure the computer is connected to a power source and turned on The optical drive eject mechanism requires power to operate Make sure a program is not accessing the drive and preventing it from ejecting If you need to remove...

Page 177: ... securely connected to your computer The computer emits a loud high pitched noise This is feedback between the microphone and the speakers It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud Adjust the volume control Printer problems This section lists some of the most common printer problems The printer will not print Check that the...

Page 178: ...ctly as it will print Contact the software manufacturer for more information Modem problems Available on certain models This section lists common modem problems The modem will not receive or transmit properly Make sure the cable from the modem to the telephone line is firmly connected to the computer s modem port and the telephone line jack Check the communications parameters baud rate parity data...

Page 179: ... cannot browse to a public Web site the ISP s Internet Service Provider service may be disrupted Verify that the Service Set Identifier SSID or network name is correct i e that it matches the SSID assigned to the access point you are attempting to connect through SSIDs are case sensitive Check the Windows Control Panel s Device Manager to verify that the Wi Fi adapter is recognized by the Windows ...

Page 180: ...wn management utility If it does the utility may be disabling the Windows operating system wireless management utility in which case you must use the adapter s management utility If the documentation that accompanies the adapter does not provide enough information to determine if this is the case contact that vendor s support group for further advice DVD operating problems If you experience a prob...

Page 181: ...he screen saver 1 Right click on the desktop and click Personalize in the menu 2 Click Screen Saver in the lower right corner of the window 3 Select None from the Screen saver drop down list 4 Click OK Develop good computing habits Save your work frequently You can never predict when your computer will lock forcing you to close a program and lose unsaved changes Many software programs build in an ...

Page 182: ...lf help books you can use to supplement the information in the manuals Data and system configuration backup in the Windows operating system The Windows operating system offers some easy to use features for backing up your Windows settings and your data documents and other important files Take advantage of these features to protect yourself from much more difficult and time consuming restoration pr...

Page 183: ...tart All Programs Accessories System Tools and then System Restore 2 Select Recommended restore or Choose a different restore point and then click Next The timestamp and description of each restore point is displayed This list may contain restore points that you did not create Restore points labeled System Checkpoint were automatically created by the Windows operating system Other restore points m...

Page 184: ...ollow these steps to back up your computer or files to optical discs or a storage drive You cannot back up the computer while running on battery power Connect the AC adaptor before continuing 1 Prepare your backup target by connecting it and or inserting a blank optical disc in the drive 2 Click Start 3 Click Control Panel 4 Click Back up your computer under the System and Security heading Follow ...

Page 185: ...the Windows operating system after each installation even if the installation utility does not prompt you to do so This will ensure that the installation is completed and will clean up anything that the installation utility left behind Do one installation at a time If you have several new items to add to your computer system install just one at a time creating restore points immediately before eac...

Page 186: ...oup for their assistance Consult the dealer from whom you purchased your computer and or program Your dealer is your best source for current information For the detailed specifications for your computer visit pcsupport toshiba com Click Product Support search for your model and then click Detailed Specs Contacting Toshiba If you still need help and suspect that the problem is hardware related Tosh...

Page 187: ...nd product information in the USA accessories toshiba com Accessories information in the USA www toshiba ca Canada www toshiba Europe com Europe www toshiba co jp index htm Japan pcsupport toshiba com Mexico and all of Latin America Australia Toshiba Australia Pty Limited 84 92 Talavera Road North Ryde NSW 2113 Sydney Australia Canada Toshiba Canada Ltd 191 McNabb Street Markham Ontario L3R 8H2 Ca...

Page 188: ...éxico S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mexico DF Spain Toshiba Information Systems España S A Parque Empresarial San Fernando Edificio Europa 1a Planta Escalera A 28831 Madrid San Fernando de Henares Spain United Kingdom Toshiba Information Systems U K Ltd Toshiba Court Weybridge Business Park Addlestone Road Weybridge Surrey KT15 2UL United Kingdom Unite...

Page 189: ...ctions and to launch applications There are two types of TOSHIBA Cards Hot Key Cards and Application Cards Hot Key Cards The Hot Key Cards are used to set or modify the following system functions Mute Lock Instant security Power Plan Sleep Hibernation Output Display switch Brightness control Wireless TouchPad Zoom Display resolution ...

Page 190: ...pear along the top of the screen Sample Image Hot Key Card display 2 Click the Card for the system function to be modified The selected Card is displayed full size with its available options below it All other Cards are again hidden from view 3 Click the desired option To use a Hot Key Card using a hot key 1 Press and hold the Fn key 2 Press the hot key associated with the desired function The ass...

Page 191: ...ge 141 PC Diagnostic Tool utility For more information refer to TOSHIBA PC Diagnostic Tool Utility on page 152 ConfigFree utility For more information refer to ConfigFree on page 158 TOSHIBA Zooming utility For more information refer to TOSHIBA Zooming Utility on page 156 Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility TOSHIBA Hardware Setup utility For more in...

Page 192: ...cation Cards appear and the Hot Key Cards are stacked under the Card on the far left Sample Image Application Card display 3 Click the Card for the application Card to appear 4 Click the full size Card to launch the application Card Case The Card Case feature allows you to choose which cards appear in the Application Card display see Using the Application Cards on page 192 To use the Card Case 1 C...

Page 193: ...n Hot key functions Hot key functions are performed using either the Hot Key Cards or by pressing the associated hot key This section lists the available hot key functions Hot keys are keys that when pressed in combination with the Fn key turn system functions on and off Hot keys have a legend on the key indicating the option or feature the key controls Volume Mute or Fn This TOSHIBA Card or hot k...

Page 194: ...ant security The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer or Fn This TOSHIBA Card or hot key blanks the display Selecting this Card or pressing the hot key displays the following options Sample Image Security options To enable lock select To cancel select ...

Page 195: ...cycles through the power plans The properties of each power plan and the power plans that are displayed by this function are set in the Power Options window Selecting this Card or pressing the hot key displays the currently selectable power plans Sample Image Power Plan options Cycle through the power plans then select the desired power plan ...

Page 196: ...IBA Card or hot key places the computer into Sleep mode For more information about Sleep mode please see Using and configuring Sleep mode on page 88 Selecting this Card or pressing the hot key displays the following options Sample Image Sleep options To enable Sleep mode select To cancel select ...

Page 197: ...r into Hibernation mode If Hibernation mode is disabled this hot key will not respond For more information on Hibernation mode see Using and configuring Hibernation mode on page 86 Selecting this Card or pressing the hot key displays the following options Sample Image Hibernation options To enable Hibernation mode select To cancel select ...

Page 198: ...r simultaneously External monitor only TV or other external video device only External monitor and TV simultaneously Built in display and TV or other external video device simultaneously Built in display and external monitor extended desktop Built in display and TV extended desktop External monitor and TV extended desktop Swap Switch primary display between internal display and external monitor wh...

Page 199: ...and External Monitor or Built in Display and TV In extended desktop mode the image is split into two sides one side per display device To swap sides select Swap Image Display This TOSHIBA Card decreases or increases the screen brightness Fn This hot key decreases the screen brightness Fn This hot key increases the screen brightness Selecting this Card or pressing either hot key displays the follow...

Page 200: ...nal wireless devices installed in your computer The wireless modes are Wi Fi enabled Enables just the Wi Fi module Selecting this Card or pressing the hot key displays the following options Sample Image Wireless communication options To enable Wi Fi select To disable Wi Fi select To cancel select To enable or disable wireless communication use the Hot Key Fn F8 NOTE ...

Page 201: ...TOSHIBA Card or hot key enables disables the TouchPad For more information on using the TouchPad see Using the TouchPad on page 73 Selecting this Card or pressing the hot key displays the following options Sample Image Disable or Enable TouchPad options To enable the TouchPad select To disable the TouchPad select ...

Page 202: ...isplay resolution or Fn Space bar This TOSHIBA Card or hot key switches screen resolution Selecting this Card or pressing the hot key displays the following options Sample Image Screen resolution options Cycle through the screen resolutions then select the desired resolution ...

Page 203: ...s Fn This hot key turns the cursor control overlay on and off Fn This hot key turns the numeric overlay on and off Fn This hot key turns the scroll lock feature on and off Fn This hot key turns the TOSHIBA Zooming Utility to zoom out Fn This hot key turns the TOSHIBA Zooming Utility to zoom in ...

Page 204: ...with the correct power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA approved NEMKO approved Australia AS approved ...

Page 205: ...rnating current BIOS basic input output system bps bits per second CD compact disc CD ROM compact disc read only memory CD RW compact disc rewrite memory CMOS complementary metal oxide semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU central processing unit DC direct current DMA direct memory access DIMM dual inline memory module ...

Page 206: ...e HDMI High Definition Multimedia Interface HDMI CEC High Definition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O input output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer port 1 parallel port LSI large scale integrati...

Page 207: ...s simplest form there is one thin film transistor TFT for each cell This type of display works well with computers because of its shallow depth and high quality color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information...

Page 208: ...ilar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads and initializes the operating system See also reboot boot disk See system disk boot priority startup sequence The order in which the computer accesses its internal storage drives to locate the startup fi...

Page 209: ...and release the pointing device s primary button without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless otherwise stated See also double click color palette A set of specified colors that establishes the colors that can be displayed on the screen at a particular time compatibility The extent to which computers programs or devices ...

Page 210: ...edicated channel bypassing the CPU that enables direct data transfer between memory and a device directory See folder disable To turn a computer option off See also enable disc A round flat piece of material designed to be read from and written to by optical laser technology and used in the production of optical discs such as CDs and DVDs Compare disk disk A round flat piece of material that can b...

Page 211: ...ed object In the Windows operating system this refers to the left mouse button unless otherwise stated driver See device driver DVD An individual digital versatile or video disc See also DVD ROM DVD ROM digital versatile or video disc read only memory A very high capacity storage medium that uses laser optics for reading data Each DVD ROM can hold as much data as several CD ROMs Compare CD ROM E e...

Page 212: ...o prepare a blank disk for use with the computer s operating system Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it frontside bus The primary pathway bus between the CPU and the computer s main memory Also called system bus See also bus function keys The keys labeled F1 through F12 typically located on the keyboard Th...

Page 213: ...at represents a function file or program interlaced A method of refreshing a computer screen in which only every other line of pixels is refreshed Interlaced monitors take two passes to create a complete screen image Compare non interlaced internal device See device Internet The decentralized world wide network of computers that provides electronic mail the World Wide Web and other services See al...

Page 214: ...nd data is temporarily stored and processed Memory can be volatile and hold data temporarily such as RAM or it can be nonvolatile and hold data permanently such as ROM A computer s main memory is RAM See RAM ROM microprocessor See central processing unit CPU MIDI Musical Instrument Digital Interface A standard for connecting musical instruments synthesizers and computers The MIDI standard provides...

Page 215: ...stems are the Windows Vista Home Basic and Windows 7 operating systems optical drive A drive which reads plastic coated discs on which information is recorded digitally and uses a laser to read data music or videos P palette See color palette parallel Processes that occur simultaneously In communications it means the transmission of more than one bit of information at a time On your computer the p...

Page 216: ...essing unit CPU program A set of instructions that can be executed by a computer The general classes of programs also called software are operating system application and utility See also operating system application utility properties The attributes of an object or device For example the properties of a file include the file s type size and creation date R RAM random access memory Volatile memory...

Page 217: ...n your computer the serial port provides a serial interface between the computer and an appropriate device Compare parallel shortcut See keyboard shortcut Sleep A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again software See program Compare hardware s...

Page 218: ...ile to another computer through a modem or network See also download USB See universal serial bus USB utility A computer program designed to perform a narrowly focused operation or solve a specific problem Utilities are often related to computer system management W Web See World Wide Web Wi Fi A registered trademark term of the Wi Fi Alliance that stands for Wireless Fidelity and is another term f...

Page 219: ... power 117 disposal 125 installing 120 122 low charge 116 maintaining 124 monitoring power 48 114 not charging 171 notifications 116 power plan 195 power plan hot key 119 real time clock RTC 111 113 remaining power 115 removing 120 safety precautions 123 BIOS Setup see TOSHIBA Hardware Setup button power 50 start 129 buttons eject optical drive 104 C Call2Recycle battery 126 changing main battery ...

Page 220: ...ter 175 disk drive corrupted damaged data files 175 missing files trouble accessing a drive 174 running slow 175 diskette drive cannot insert a diskette 175 cannot read a diskette 176 display does not look normal flickers 173 external monitor not working 174 display device connecting 77 external 77 display output settings 78 display panel opening 49 display problems screen is blank 172 display ext...

Page 221: ...ard overlays 203 Lock Instant security 194 Output Display switch 198 power plan 195 Sleep mode 196 volume mute 193 Zoom Display resolution 202 zooming in 203 zooming out 203 Hot Key Cards 189 Hot key functions 193 hot key power plan 119 http 133 I icon 128 desktop 128 moving to desktop 128 recycle bin 128 safety 40 installation memory module 52 installing main battery 120 122 memory modules 52 mou...

Page 222: ...memory module slot 54 microphone using 136 modem connecting to telephone line 131 problem solving 178 monitor 77 connecting 77 78 monitor problems monitor not working 173 mouse installing 79 mouse utility 153 N network accessing 131 Connect to the Internet 131 networking wireless 130 notification area 129 O optical disc handling 106 inserting 105 positioning 105 optical drive drive in use indicato...

Page 223: ...Device Manager 169 disk drive is slow 175 display is blank 172 external display not working 174 external monitor 173 faulty memory 170 high pitched noise 177 Internet bookmarked site not found 168 Internet connection is slow 168 keyboard not responding 164 keyboard produces unexpected characters 172 missing files trouble accessing a drive 174 modem not receiving or transmitting 178 no sound 177 no...

Page 224: ...h programs and files field 99 Windows Explorer 98 Windows Start menu 97 starting up the computer from Shut down 86 from Sleep 91 Startup menu problem solving 167 supervisor password deleting 149 supervisor password set up 148 T taskbar 129 telephone line connecting to modem 131 television adjusting display 79 connecting 77 Toshiba registering computer 51 worldwide offices 187 TOSHIBA Accessibility...

Page 225: ...play device connecting 77 video projector adjusting display 79 W warranty standard limited warranty 41 Web 133 Web Camera using 137 Web sites 186 Wi Fi wireless networking 130 Windows Explorer 98 Windows operating system Help and Support 168 problem solving 166 Windows operating system desktop 127 Windows Start menu 97 wireless networking 130 Wizards Connect to the Internet 131 wizards Connect to ...

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