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Toshiba Satellite L40, User Manual

The Toshiba Satellite L40 User Manual is a comprehensive guide that provides step-by-step instructions and detailed information about the product. Easily download this manual for free from manualshive.com, ensuring you have all the necessary knowledge to maximize your experience with the Toshiba Satellite L40.

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148

If Something Goes Wrong

The Windows

®

 operating system is not working

2

Press 

F8

 when your computer starts and before Windows

®

 starts 

loading.

The Windows

®

 Advanced Boot Options menu displays these 

options:

❖

Safe Mode

❖

Safe Mode with Networking

❖

Safe Mode with Command Prompt

❖

Enable Boot Logging

❖

Enable low-resolution video (640x480)

❖

Last Known Good Configuration (advanced)

❖

Directory Services Restore Mode

❖

Debugging Mode

❖

Disable automatic restart on system failure

❖

Disable Driver Signature Enforcement

❖

Start Windows

®

 normally

When you highlight each option using the arrow keys, Windows

®

 

displays information about each option at the bottom after 

Description

.

See your Windows

®

 documentation for further explanation.

If your computer is connected to a network, the Startup menu may 
display different versions of Safe mode.

Internet problems

My Internet connection is very slow.

Many factors contribute to the speed with which you can surf the 
Internet. They include: network speed, network conditions, time of 
day (when everyone else is surfing, your access can be slow) and 
popularity of the sites you are trying to access. If accessing a 
particular site is very slow, try later.

My browser cannot find the URL address I typed in.

Make sure you separated the domain names of the address with the 
forward slash (/). Check the spelling of each name and the syntax of 
the address carefully. A single incorrect letter or missed character 
will make it impossible for your browser to locate the site.

NOTE

Summary of Contents for Satellite L40

Page 1: ...site pcsupport toshiba com Toshiba Global Support Centre Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For more information see If Something Goes Wrong on page 144 in this guide Satellite L40 L45 SeriesUser sGuide ...

Page 2: ...RANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important d...

Page 3: ...ordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of t...

Page 4: ...mber REN for this equipment If requested the information must be provided to the telephone company The modem connects to the telephone line by means of a standard jack called the USOC RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC part 68 rules and requirements adopted by the ACTA It is designed to be connected ...

Page 5: ...a Corporation Toshiba America Information Systems Inc or an authorized representative of Toshiba or the Toshiba Support Centre within the United States at 800 457 7777 or Outside the United States at 949 859 4273 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Disconnection If you should eve...

Page 6: ...ntative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connect...

Page 7: ...t toshiba com in the United States for more information Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5 15 GHz to 5 25 GHz frequency range FCC requires this product to be used indoors for frequency range 5 15 GHz to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite systems High power radars are a...

Page 8: ...any other antenna or transmitter Regulatory Information The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer s instructions as described in the user documentation that comes with the product This device complies with the following radio frequency and safety standards Canada Industry Canada IC This device complies with RSS 210 of Industry Cana...

Page 9: ...ion in the 5 15 GHz to 5 25 GHz frequency range Industry Canada requires this product to be used indoors for frequency range 5 15 GHz to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite systems High power radars are allocated as primary users of the 5 25 GHz to 5 35 GHz and 5 65 GHz to 5 85 GHz bands These radar stations can cause interference with and or da...

Page 10: ...dio frequency electric machinery shall resist against interference from legal communications or from industrial scientific and medical radio emission electric machinery Using this Equipment in Japan In Japan the frequency bandwidth of 2 400 MHz to 2 483 5 MHz for second generation low power data communication systems such as this equipment Article 14 Unless approved for any model accredited low po...

Page 11: ...Regulation Conformity Certification and the Technical Conditions Compliance Approval and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical device...

Page 12: ... is dependent on what type of wireless device is in your computer Not all devices are available on all models Approved Countries Regions for use for the Atheros AR5BMB 43 44 and AR5BMB5 Mini PCI Wireless Network Adapters This equipment is approved to the radio standard by the countries regions in the following table Do not use this equipment except in the countries regions in the following table T...

Page 13: ...our les enregistrements et licences veuillez contacter l IBPT Deutschland License required for outdoor installations Check with reseller for procedure to follow Anmeldung im Outdoor Bereich notwendig aber nicht genehmigungspflichtig Bitte mit Händler die Vorgehensweise abstimmen France Restricted frequency band only channels 1 to 7 2400 MHz and 2454 MHz respectively may be used outdoors in France ...

Page 14: ...ult the local technical support staff responsible for the wireless network The 5 GHz Turbo mode feature is not allowed for operation in any European Community country Australia Austria Belgium Canada Denmark Finland France Germany Greece Ireland Italy Liechtenstein Luxembourg Netherlands New Zealand Norway Portugal Sweden Switzerland UK USA Canada USA European Community Countries 5150 5250 MHz Cha...

Page 15: ...ss Point s radar detection feature will automatically restart operation on a channel free of radar You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device s are properly configured for European Community operation Approved Countries Regions for use for the Atheros AR5001X Mini PCI Wireless Network Adapter This equipment is appro...

Page 16: ...countries regions in the following table Australia Austria Belgium Canada Denmark Finland France Germany Greece Ireland Italy Liechtenstein Luxembourg Netherlands New Zealand Norway Portugal Sweden Switzerland UK USA Canada USA Argentina Australia Austria Belgium Brazil Canada Chile Denmark Finland France Germany Greece Iceland Ireland Italy Japan Liechtenstein Luxembourg Mexico Netherlands New Ze...

Page 17: ...quipment except in the countries regions in the following table An adhoc mode is available in Ch1 Ch11 802 11b g An Infrastructure mode is available in Ch1 Ch11 802 11b g Ch36 40 44 48 52 56 60 64 149 153 157 161 165 802 11a Wake up on wireless lan function is not available in battery mode 802 11b g 2 4 GHz Australia Austria Belgium Canada Denmark Finland France Germany Greece Hong Kong Iceland Ir...

Page 18: ...uetooth cards from TOSHIBA close to 2 4 GHz Wireless LAN devices Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use Bluetooth cards from TOSHIBA always change the frequency move your computer to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or more or stop transmitting from your computer Please...

Page 19: ...untries regions in the following table Argentina Australia Austria Belgium Bulgaria Canada Chile China Cyprus Czech Republic Denmark Egypt Estonia Finland France Germany Greece Hong Kong Hungary Iceland Ireland Italy Japan Jordan Korea Kuwait Latvia Lebanon Liechtenstein Lithuania Luxembourg Malta Netherlands New Zealand Norway Oman Peru Philippines Poland Portugal Singapore Slovakia Slovenia Spai...

Page 20: ...tuations may for example include Using the equipment with Bluetooth wireless technology on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for aut...

Page 21: ...ge the features and functions of the original design Article 17 Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications In the event interference is caused the use of such electric machinery shall be immediately discontinued Operation of such products can be resumed only when they are modified and can no longer cause interfer...

Page 22: ...3 TOSHIBA Direct PC Monday Friday 10 00 17 00 Toll Free Tel 0120 15 1048 Direct Dial 03 3457 4850 Fax 03 3457 4868 Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Radio Law of Japan The Name of the radio equipment EYXF2CS TELECOM EN...

Page 23: ... safety hazards resulting in serious injury Always contact an authorized Toshiba service provider if any repair or adjustment is required Location of the Required Label Sample shown below Location of the label and manufacturing information may vary Copyright This guide is copyrighted by Toshiba America Information Systems Inc with all rights reserved Under the copyright laws this guide cannot be r...

Page 24: ... AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR...

Page 25: ...ted in the United States and or other countries ExpressCard is a trademark of Personal Computer Memory Card International Association PCMCIA Memory Stick and Memory Stick PRO are trademarks or registered trademarks of Sony Corporation Secure Digital and SD are trademarks of SD Card Association MultiMediaCard and MMC are trademarks of MultiMediaCard Association xD Picture Card is a trademark of Fuj...

Page 26: ... Selecting a place to work 37 Creating a computer friendly environment 37 Keeping yourself comfortable 38 Precautions 38 Important information on your computer s cooling fan 39 Setting up your computer 40 Setting up your software 40 Registering your computer with Toshiba 41 Adding optional external devices 41 Connecting to a power source 42 Charging the main battery 44 ...

Page 27: ...ouchPad 64 Scrolling with the TouchPad 65 Control buttons 65 Disabling or enabling the TouchPad 65 Using external display devices 65 Directing the display output when you turn on the computer 66 Adjusting the quality of the external display 67 Using an external keyboard 67 Using a mouse 67 Connecting a printer 67 Setting up a printer 68 Connecting an optional external diskette drive 69 Turning off...

Page 28: ...he Start menu 86 Starting a program from Windows Explorer 87 Starting a program using the Start Search field 88 Saving your work 88 Printing your work 90 Backing up your work 91 Restoring your work 91 Using the optical drive 91 Optical drive components 92 Inserting an optical disc 93 Playing an audio CD 94 Playing optical media 95 Creating a CD DVD 96 Removing a disc with the computer on 96 Removi...

Page 29: ...n battery 108 Removing the battery from the computer 108 Inserting a charged battery 110 Taking care of your battery 111 Safety precautions 111 Maintaining your battery 112 Disposing of used batteries 113 Traveling tips 114 Chapter 4 Exploring Your Computer s Features 115 Exploring the desktop 115 Finding your way around the desktop 116 Setting up for communications 118 Connecting a modem to a tel...

Page 30: ...e Media Adapter Slot 130 Inserting memory media 130 Removing memory media 131 Chapter 5 Utilities 132 TOSHIBA Assist 133 Connect 134 Optimize 135 TOSHIBA Application Installer 136 Mouse Utility 137 CD DVD Drive Acoustic Silencer 138 TOSHIBA Accessibility 139 ConfigFree 140 Getting Started 140 ConfigFree Utilities 141 Chapter 6 If Something Goes Wrong 144 Problems that are easy to fix 144 Problems ...

Page 31: ...m problems 164 Wireless networking problems 165 DVD operating problems 168 Develop good computing habits 169 Data and system configuration backup in the Windows operating system 170 If you need further assistance 174 Before you contact Toshiba 174 Contacting Toshiba 175 Other Toshiba Internet Web sites 175 Toshiba s worldwide offices 176 Appendix A Hot Keys 178 Hot Keys 178 Hot key functions 179 V...

Page 32: ...32 Contents 5 375 x 8 375 ver 2 3 Disabling or enabling the TouchPad 183 Keyboard hot key functions 183 Appendix B Power Cord Cable Connectors 184 Glossary 185 Index 199 ...

Page 33: ... meeting RoHS requirements by conducting component sampling inspections during the product design approval process Certain Microsoft software product s included with this computer may use technological measures for copy protection IN SUCH EVENT YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION PROCEDURES Product activation procedures and Microsoft s pri...

Page 34: ...he time of publication to ensure the accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshiba s Web site at pcsupport toshiba com This gu...

Page 35: ...n death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a potentially hazardous situation which if not avoided may result in property damage Provides important information Other icons used Additional icons highl...

Page 36: ... toshiba com Service options Toshiba offers a full line of optional service programs to complement its limited warranty Toshiba s standard limited warranty extended warranty and service upgrade terms and conditions are available at warranty toshiba com To stay current on the most recent software and hardware options for your computer and for other product information be sure to regularly check the...

Page 37: ...at is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they may overheat To keep your computer in prime operating condition protect your work area from Dust moisture and direct sunlight Equipment that generates a strong electromagnetic field such as stereo speakers ...

Page 38: ... part of your computer and never expose the computer to rain water seawater or moisture Exposure to liquid or moisture can cause electric shock or fire resulting in damage or serious injury If any of these eventualities should accidentally occur immediately 1 Turn off the computer 2 Disconnect the AC adaptor from the power plug socket and computer 3 Remove the battery pack Failure to follow these ...

Page 39: ...om a supplier may contain a computer virus You need a special program to check for viruses Ask your dealer to help you Important information on your computer s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is tu...

Page 40: ... has loaded completely The names of windows displayed and the order in which windows appear may vary according to your software setup choices The first time you turn on your computer the Setup Wizard guides you through steps to set up your software 1 From the Welcome screen click Next to enter the Setup Wizard 2 Confirm acceptance of Microsoft s End User License Agreement and click Next 3 Enter yo...

Page 41: ...ation will not diminish Customer rights under the Toshiba limited Warranty To register online you must be connected to the Internet Adding optional external devices Before adding external devices or memory Toshiba recommends setting up your software See Setting up your software on page 40 After starting your computer for the first time you may want to Add more memory see Adding memory optional on ...

Page 42: ...n Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger that may have been provided with your computer or use AC ad...

Page 43: ...the AC adaptor Handling the cord on this product will expose you to lead a chemical known to the State of California to cause birth defects or other reproductive harm Wash hands after handling 2 Plug the AC adaptor cord into the DC IN on the back of the computer Sample Illustration Connecting the AC adaptor cord to the computer 3 Connect the power cord cable to a live electrical outlet _ ...

Page 44: ...stalled Before using the battery to power the computer you must charge the battery To charge the battery leave the computer plugged into an AC power source with the computer turned off until the battery light glows green After that the battery will be completely charged and ready to power the computer Once the battery is charged for the first time avoid leaving the computer plugged in and turned o...

Page 45: ...play to a comfortable viewing angle Sample Illustration Opening the display panel When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel To avoid damaging the display panel do not force it beyond the point where it moves easily and never lift the computer by the display panel Do not pr...

Page 46: ...y not be able to increase the brightness of the screen while on battery power Your computer s features and specifications Certain notebook chassis are designed to accommodate all possible configurations for an entire product Series Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the notebook chassis unless you have selected ...

Page 47: ...r again until the operating system has loaded completely Adding memory optional HINT To purchase additional memory modules see the accessories information packaged with your system or visit accessories toshiba com Your computer comes with enough memory to run most of today s popular applications You may want to increase the computer s memory if you use complex software or process large amounts of ...

Page 48: ...low these directions could result in minor bodily injury To avoid damaging the computer s screws use a small Phillips screwdriver that is in good condition Installing a memory module with the computer s power on may damage the computer the module or both The computer has two memory slots Slot A and Slot B You can install one or two memory modules Before you install or remove a memory module turn o...

Page 49: ...own The operating system turns off the computer 3 Unplug and remove any cables connected to the computer including the AC adaptor 4 Remove the main battery For information on removing the main battery see Removing the battery from the computer on page 108 5 Close the display panel and turn the computer upside down to locate the memory module slot cover Sample Illustration Locating the memory modul...

Page 50: ...dule Before you handle the module touch a grounded metal surface to discharge any static electricity you may have built up Avoid touching the connector on the memory module or on the computer Grease or dust on the connector may cause memory access problems 9 Carefully remove the new memory module from its antistatic packaging without touching its connector 10 Locate an empty memory module slot on ...

Page 51: ...nstalled in slot A 11 Pick up the memory module by its sides avoiding any contact with its connector Position the module toward the socket aligning the connector s notch with the matching key in the socket Sample Illustration Aligning the memory module with the socket 12 Firmly press the memory module into the memory slot s socket at approximately a 30 degree angle to the horizontal surface of the...

Page 52: ...s do not line up correctly repeat steps 12 13 Sample Illustration Pressing down on the memory module Do not force the memory module into position The memory module should be completely inserted into the socket and level when secured in place Sample Illustration Inserting the memory module into the slot For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to ...

Page 53: ...you are adding extra memory after setting up the computer verify that the computer has recognized it correctly as described in Checking total memory on page 55 Removing a memory module If you need to remove a memory module 1 Complete steps 1 8 in Installing a memory module on page 48 to shut down the computer and open the memory module slot cover Do not try to remove a memory module with the compu...

Page 54: ...he system at which time Windows should boot back up normally When Safe Mode is suggested this could be a sign that you may need to scan your hard drive for errors or defragment the drive If so consult Windows Help and Support 2 Pull the latches away from the memory module The memory module pops up slightly If your system has the memory modules stacked on top of one another you must remove the top ...

Page 55: ...n battery see Inserting a charged battery on page 110 6 Turn the computer right side up 7 Reconnect the cables 8 Restart the computer TECHNICAL NOTE You must have at least one memory module installed for the computer to work Checking total memory When you add or remove a memory module you can check that the computer has recognized the change To do this 1 Click Start Control Panel and then System T...

Page 56: ...covery Utilities Available on certain models Your computer has been configured with a hard disk partition available on certain models to allow you to recover your hard disk drive or reinstall selected applications and software features or utilities It is strongly recommended that you create recovery CDs DVDs before using your system For more information on creating Recovery media see Creating Reco...

Page 57: ...appropriate number of blank CDs or DVDs to copy the Hard Drive Recovery Utilities If your optical disc drive is not writable contact Toshiba Customer Support to obtain the Recovery media for your system The Toshiba Global Support Centre in the United States is 800 457 7777 outside the United States it is 949 859 4273 To create recovery CDs DVDs 1 Double click the Recovery Disc Creator icon on the ...

Page 58: ...ard disk drive recovery options Hard Disk Drive Recovery using the recovery partition Recovering the original factory image recommended recovery method Erasing the hard disk Recovering the C partition of the HDD without changing the current partition size Recovering the C partition with a user specified size Hard Disk Drive Recovery using the Recovery media Checking the HDD operating status Hard D...

Page 59: ...e Image Toshiba Recovery Wizard screen 3 Select one of the options and then click Next The options are Recovery of Factory Default Software Erase the hard disk Recovering the original factory image recommended recovery method Recovering a hard disk drive to its out of box state deletes all partitions on the hard disk drive and your information will be lost Be sure to save your work to external med...

Page 60: ...e Recovery of Factory Default Software screen 2 Select Recover to out of box state and then click Next A confirmation message displays reminding you that all data will be lost during the recovery process Be sure to save your work to external media before proceeding 3 Click Next to begin the recovery Once complete a message displays that the HDD has been recovered 4 Press any key on the keyboard to...

Page 61: ... without overwriting the HDD Delete all partitions and overwrite all sectors on the hard disk This option deletes all data then overwrites the entire HDD for security purposes This may take several hours depending on the size of your HDD Sample Image Erase the hard disk screen 3 Select the desired method and then click Next A confirmation message displays reminding you that all data will be lost B...

Page 62: ...ation on the C drive will be lost during the recovery process Be sure you have saved your work to external media before proceeding 3 Click Next to begin the restoration Once complete a message displays that the HDD has been recovered 4 Press any key on your keyboard to restart the computer Recovering the C partition with a user specified size Resizing and recovering your C drive to its factory def...

Page 63: ...rebuild the system using your Hard Drive Recovery Utilities To recover your hard disk drive using the utilities burned to CDs or DVDs refer to Creating Recovery CDs DVDs on page 57 1 Insert the first recovery CD or DVD into your optical drive and power on the computer 2 When the initial screen displays press F12 The boot menu appears 3 Using the arrow keys select the CD DVD option and press Enter ...

Page 64: ...lick the TOSHIBA Application Installer icon on the Windows desktop 2 Click Next 3 Click the item s you want to install 4 Click Install 5 Follow the on screen prompts to complete the installation process Using the TouchPad The TouchPad the small smooth square cutout located in front of the keyboard is sensitive to touch and enables you to move the cursor with the stroke of a finger Simply move your...

Page 65: ...sor to the item then press and release the primary left hand button To double click press the primary button twice in rapid succession The primary button usually corresponds to the left mouse button The function of the secondary right hand button depends on the program you are using It usually corresponds to the right mouse button right clicking Check your program s documentation to determine whet...

Page 66: ...ter Once you have connected an external display device you can choose to use the internal display only the external device only or both simultaneously The quickest way to change the display output settings is to use the display hot key Fn F5 Some modes are only available with the appropriate device attached and turned on 1 Press Fn and F5 simultaneously 2 While holding down Fn press F5 repeatedly ...

Page 67: ...port any USB compatible keyboard Using a mouse You may want to use a mouse instead of the computer s built in TouchPad You can use a USB compatible mouse Connecting a printer Your printer documentation may require you to install the printer software before physically connecting the printer to your computer If you do not install the software as instructed by the printer manufacturer the printer may...

Page 68: ...ct the printer cable to the printer and then connect the other end to one of the computer s USB ports 2 Plug the printer s power cable into a live AC outlet Setting up a printer Some printers require a specific installation process Refer to your printer installation guide for instructions before completing the following procedure If your printer does not support Plug and Play follow these steps to...

Page 69: ...ecting an optional external USB diskette drive Turning off the computer Pressing the power button before shutting down the Windows operating system could cause you to lose your work Make sure the system indicator panel s disk light and the drive in use light are off If you turn off the power while a disk disc is being accessed you may lose data or damage the disk disc and or drive It is a good ide...

Page 70: ...ent state of the desktop to memory so that when you turn on the computer again you will quickly and automatically return to where you left off Hibernation mode Hibernation mode shuts the computer down completely but it first saves the current state of the computer to hard disk Since Hibernation mode does not require power to maintain the saved information system settings are retained indefinitely ...

Page 71: ...p mode the computer uses some main battery power Because the state of the system is stored in memory you will lose data if the main battery discharges while the computer is in Sleep mode Restarting from Sleep takes less time and consumes less main battery power than restarting after turning off the computer using the Hibernation or Shut down commands When starting up again the computer returns to ...

Page 72: ... menu The Shut Down menu appears Sample Image Shut Down menu 2 Click Shut Down The computer closes all open programs shuts down the operating system and then turns off Turning off the computer more quickly You can also turn off the computer by pressing the power button To use this method you first need to activate it using the Power Options feature By default pressing your computer s power button ...

Page 73: ...ese options can be set separately for how they operate while the computer is running on battery power or while connected to AC power Lid close action Set this option to Shut down if you want the computer to shut down when you close the display panel Power button action Set this option to Shut down if you want the computer to shut down when you press the power button Start menu power button Set thi...

Page 74: ...sing the Hibernation command 1 Click Start and then click the arrow next to the Lock button in the lower right part of the Start menu The Shut Down menu appears Sample Image Shut Down menu 2 Click Hibernate The computer saves the state of all open programs and files turns off the display and then turns off Configuring Hibernation mode options You can place the computer into Hibernation mode by eit...

Page 75: ...nced settings tab of the Power Options window appears Sample Image Advanced settings tab of Power Options screen 4 Click Power buttons and lid to display the actions that you can configure 5 Select Hibernate for the options you want These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power Lid close action Set this option...

Page 76: ...tton or closing the display panel depending on the Hibernation options set Starting again from Hibernation mode To start up the computer from Hibernation mode press the power button until the on off light glows green The computer returns to the screen s you were using If you put the computer in Hibernation mode by closing the display panel you can start it again by opening the display panel Using ...

Page 77: ...he computer automatically goes into Sleep mode To use any of these methods you first need to enable them using the Power Options feature 1 Click Start Control Panel System and Maintenance and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears Sample Image Edit Plan Settings screen 3 To change ...

Page 78: ... be set separately for how they operate while the computer is running on battery power or while connected to AC power Lid close action Set this option to Sleep if you want the computer to go into Sleep mode when you close the display panel Power button action Set this option to Sleep if you want the computer to go into Sleep mode when you press the power button Start menu power button Set this opt...

Page 79: ...are several ways in which you can customize your computer to suit your particular requirements Refer to your operating system documentation or Help and Support for details You may also wish to customize your power usage settings For more information see Power Plans on page 106 There are additional custom settings you can choose See Utilities on page 132 Caring for your computer This section gives ...

Page 80: ...to a heavy object such as your desk The easiest way to do this is to purchase an optional computer lock cable For more information on purchasing a cable lock visit accessories toshiba com Sample Illustration Computer lock cable To secure the computer 1 Wrap the cable through or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object 2 Pas...

Page 81: ...to the disk If the network you are using goes down and you must restart your computer to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Saving your work on page 88 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the hard disk at preset intervals See yo...

Page 82: ...es for viruses This precaution is especially important for files you receive via diskette email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both Before tur...

Page 83: ...ough your computer s keyboard layout is compatible with a standard full size keyboard it has fewer keys A standard full size keyboard has two Enter Ctrl and Alt keys editing keys cursor positioning keys and a numeric keypad Pressing the Fn key simultaneously in combination with one of the specially marked keys allows you to emulate a full size keyboard Your computer s keyboard has only one Enter k...

Page 84: ... through F12 are called function keys because they execute programmed functions when pressed Used in combination with the Fn key function keys marked with icons execute specific functions on the computer For example Fn F9 turns off the TouchPad For more information see Hot key functions on page 179 Special Windows keys Sample Illustration Special Windows keys Your computer s keyboard has one key a...

Page 85: ...r s keyboard Sample Illustration Numeric and cursor control overlay Using the overlay to type numeric data The keys with the numbers on their right front are the numeric overlay keys To turn the numeric overlay on press Fn and F11 simultaneously The numeric mode light on the keyboard indicator panel glows when the numeric overlay is on To disable the numeric overlay hold down the Fn key and press ...

Page 86: ...ng a program from the Start menu When you install a program the operating system usually puts an icon in the All Programs menu To start a program that has an icon in the All Programs menu follow these steps which use the Windows WordPad program as an example 1 Click Start and then All Programs The Windows operating system displays the All Programs menu which lists programs and program groups If yo...

Page 87: ...k Windows Explorer 4 In the left part of the window double click Computer to expand the window 5 In the left part of the window click the line that ends in Local Disk C 6 In the left part of the window under the Local Disk C icon double click the folder containing the program in this case Program Files Windows Explorer shows the contents of the Program Files folder on the right side of the window ...

Page 88: ...ng files and programs are displayed in the Start menu 3 Click WordPad under Programs at the top left of the Start menu Saving your work Before you turn off the computer using the Shut Down command save your work on the hard disk drive diskette flash media or CD This is one of the most important rules of computing When you turn off the computer using the Sleep or Hibernate commands your work should...

Page 89: ...box 3 Choose the drive and folder where you want your file to be stored 4 Type a file name then click Save HINT To make another copy of the file you are currently working with click File and then Save As and give the new file a different name File names The Windows operating system supports long file names that can contain up to 260 characters and can include spaces Some applications do not suppor...

Page 90: ...HNICAL NOTE By default the Windows operating system does not show file extensions For information on showing or hiding file extensions see your Windows online Help Printing your work Ensure the operating system is set up for your printer as described in Setting up a printer on page 68 HINT You only need to set up the printer the first time you connect it If you use more than one printer or are cha...

Page 91: ...les can be backed up on diskettes if an optional external diskette drive is available Restoring your work To restore information from your backup media to your hard disk use the Restore page in the backup program Look in the online Help or your operating system documentation for information on restoring files TECHNICAL NOTE When restoring files the backup program prompts you if you try to overwrit...

Page 92: ... Player software that came with your computer Optical drive components The optical drive is located on the side of the computer Your optical drive may look like this Sample Illustration Optical drive Drive in use indicator light Indicates when the drive is in use Eject button Press to release the disc tray Do not press the eject button or turn off the computer while the drive in use indicator ligh...

Page 93: ...r is turned on The drive will not open if the computer s power is off 2 Make sure the drive s in use indicator light is off 3 Press the drive s eject button The disc tray slides partially out of the drive about 1 inch 4 Grasp the tray and pull it fully open Sample Illustration Drive tray fully extended 5 Hold the disc by its edges and check that it is free of dust If the disc is dusty clean it as ...

Page 94: ...ould lose data 8 Make sure the disc is completely on the spindle and is lying flat on the tray If you insert the disc incorrectly it may jam the drive If this happens contact Toshiba support for assistance 9 Push the disc tray in by pressing gently on the center of the tray until it clicks into place You are ready to use the disc Playing an audio CD Insert an audio CD and close the disc tray If th...

Page 95: ...y the CD or to pause click the Play Pause button To stop the CD click the Stop button Before putting on headphones to listen turn the volume down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing Playing optical media If you insert a CD DVD into the optical drive and the Auto Run feature does not automatically start your disc try launching...

Page 96: ...your Toshiba optical drive may not record on certain optical media that bear the applicable logo or play back optical media recorded by other computers or optical media recorders Additionally certain optical media recorded on your optical drive may not play back or operate properly on other computers or optical media players These problems are not due to any defect in your Toshiba computer or opti...

Page 97: ...scratches and keep them clean Do not bend a disc or place heavy objects on top of it Do not apply a label to or otherwise mar the surface of a disc Hold a disc by its outside edge Fingerprints on the surface can prevent the optical drive from reading the data properly Do not expose discs to direct sunlight or extreme heat or cold To clean a disc that is dirty wipe it with a clean dry cloth The mos...

Page 98: ... a number of other features that enhance its energy efficiency Many of these energy saving features have been set We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Running the computer on battery power The computer contains a removable Lithium Ion Li Ion battery that provides pow...

Page 99: ...east once a month The Lithium Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time However for better accuracy of the battery meter it is helpful to fully discharge the battery periodically Please see Maintaining your battery on page 112 for procedures If the computer is continuously operated on AC power either through an AC adaptor or a port replica...

Page 100: ...attery not included with your computer If you travel and need to work for many hours without an AC power source you may purchase a battery module for use in the computer or carry additional charged battery packs with you You can then replace a discharged battery and continue working For more information on batteries and accessories see accessories toshiba com Charging batteries The battery needs t...

Page 101: ...ity wait until it reaches room temperature 50 to 80 degrees Fahrenheit 10 to 26 degrees Celsius The battery is almost completely discharged Leave the power connected and the battery should begin charging after a few minutes HINT Once the battery is fully charged we recommend that you operate your computer on battery power until the battery discharges completely Doing this extends battery life and ...

Page 102: ...he real time clock and calendar may display the incorrect time and date or stop working When Hibernation mode is enabled and the RTC battery is completely discharged a warning prompts you to reset the real time clock The computer can be used while the RTC battery is being charged although the charging status of the RTC battery cannot be monitored Monitoring main battery power The computer s main b...

Page 103: ...and it is time to recharge the main battery or plug in the AC adaptor HINT Be careful not to confuse the battery light with the on off light When the on off light flashes amber it indicates that the system is suspended using the Windows operating system Sleep command Sample Illustration Power and battery light locations NOTE Power button System Indicator Lights Battery light Hard disk drive light ...

Page 104: ... the remaining battery charge based on your current rate of power use and other factors such as the age of the battery What to do when the main battery runs low When the main battery runs low you can Plug the computer into an external power source and recharge the main battery Place the computer into Hibernation mode and replace the main battery with a charged spare Connect the computer to an opti...

Page 105: ... Control Panel Mobile PC and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears 3 Click Change advanced power settings The Advanced settings tab of the Power Options window appears Sample Image Advanced settings tab of Power Options screen 4 Click Battery to display the battery options 5 Confi...

Page 106: ...ter is configured By using them you can increase the length of time you can use the computer before you need to recharge the battery Microsoft has combined these options into preset Power Plans Using one of these power plans lets you choose between maximum power savings and peak system performance You may also set individual power saving options to suit your own needs The following sections descri...

Page 107: ...tc You can click on the plus signs to expand each item and to see what settings are available for each item 6 Click Save Changes to save the plan changes you have performed By default the two power plans Balance and High Performance are satisfactory for most people and do not need to be edited The High Performance plan will give you the shortest battery time but the highest performance from your c...

Page 108: ... pack and computer Never expose a battery pack to abnormal shock vibration or pressure The battery pack s internal protective device could fail causing it to overheat or ignite resulting in caustic liquid leakage or explosion or fire possibly resulting in death or serious injury TECHNICAL NOTE To avoid losing any data save your files and then either completely shut down your computer or put it int...

Page 109: ...the computer Sample Illustration Removing the battery If the battery is leaking or its case is cracked put on protective gloves to handle it and discard it immediately Always dispose of used battery packs in compliance with all applicable laws and regulations Put insulating tape such as cellophane tape on the electrode during transportation to avoid a possible short circuit fire or electric shock ...

Page 110: ... slot until the latch clicks The battery pack has been designed so that you cannot install it with reverse polarity If the battery does not slide into the slot easily move the battery release lock to the unlocked position and try again Do not force the battery into position Sample Illustration Inserting the battery 3 Slide the battery release lock to the locked position Sample Illustration Locking...

Page 111: ... charging could damage it Avoid touching the metal terminals of the battery with another metal object Short circuiting the battery can cause it to overheat and may cause damage to the battery or the computer Do not incinerate a spent battery as this could cause it to explode and release caustic liquid If a battery is leaking or damaged replace it immediately Use protective gloves when handling a d...

Page 112: ...he battery pack is fully discharged If the battery light flashes or there is some other warning to indicate a low battery go to step 4 4 Connect the AC adaptor to the computer and the power cord cable to a power outlet The DC IN should glow green and the battery light should glow amber to indicate that the battery pack is being charged If the DC IN indicator does not glow power is not being suppli...

Page 113: ...attery pack specified in the User s Manual Other battery packs have different voltage and terminal polarities Use of non conforming battery packs could generate smoke or cause fire or rupture possibly resulting in serious injury After repeated use the batteries will finally lose their ability to hold a charge and you will need to replace them Under certain applicable laws and regulations it may be...

Page 114: ...g cases for the computer They all provide plenty of extra space for manuals power cords and compact discs Contact your authorized Toshiba representative for more information or visit Toshiba s Web site at accessories toshiba com TECHNICAL NOTE When traveling by air you may be required to pass your notebook through airport security equipment The X ray equipment will not harm your computer Before us...

Page 115: ...r everything you can do in the Windows operating system You use its features to start programs find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system ...

Page 116: ...p icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area Various icons are initially displayed on your system desktop for example Recycle Bin Holds files you have deleted You may be able to retrieve these files until you empty the Recycle Bin TECHNICAL NOTE If you delete a file from a diskette or flash media it does not go into the Recy...

Page 117: ... associated with that program appears on the Taskbar With some programs a button appears on the Taskbar for each document or window you open You can use these buttons to quickly switch between the programs or windows To make a program or window the currently active one click the associated Taskbar button Notification Area The Notification Area displays icons of tasks or programs that run continuou...

Page 118: ...g through the modem you may need to determine the current COM port name and possibly change it To find out which port your modem is connected to 1 Click Start Control Panel and then Hardware and Sound 2 Click Phone and Modem Options The Location Information dialog box displays 3 Fill in the Local Information text boxes and click OK 4 Click the Modems tab Your modem should be listed next to one of ...

Page 119: ...work LAN or larger corporate wide area network WAN For specific information about connecting to a LAN or WAN consult your network administrator Send a fax directly from your computer For more detailed information regarding your computer s modem visit Toshiba s Web site at accessories toshiba com Before you can communicate using the modem you need to connect it to a telephone line Your computer s b...

Page 120: ... a computer system failure Now you are ready to send a fax or use the modem to connect to an online service or the Internet Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality using one of its communication ports Accessing a network To access a network At the office connect an Ethernet cable to the RJ45 jack on your comput...

Page 121: ... LAN port When your computer starts the Windows operating system attempts to contact a Dynamic Host Configuration Protocol DHCP server If the computer is not connected to a network it may pause a few minutes as it waits for a reply To avoid this delay you can reconfigure the Windows operating system to disable the LAN port To disable the LAN port 1 Click Start Control Panel System and Maintenance ...

Page 122: ...evice documentation or your network administrator To use your wireless communication slide the wireless on off switch to the On position When the Wi Fi antenna switch is on the wireless indicator light will be lit For help with common Wi Fi networking problems see Wireless networking problems on page 165 An overview of using the Internet The following sections give a quick introduction to the Inte...

Page 123: ...equipment and the telecommunication lines necessary to maintain an Internet connection You can connect to the Internet by using a telephone and modem or through other higher speed communication methods such as Digital Subscriber Lines DSL cable and satellite links Connecting to the Internet To connect to the Internet you need A modem and telephone line or a LAN connection A Web browser An Internet...

Page 124: ...The Internet offers many types of communication tools to help you perform many tasks Internet email To send and receive email of your own you need a mailbox on the Web or an email address If you have an account with an ISP you can probably set up an email address at the same time you sign up for the service Internet chat rooms A chat room is a Web site that offers a place where people with similar...

Page 125: ... You can use your computer to record sounds using an optional external microphone You can listen to sound files or audio CDs using the built in speakers headphones or external speakers Recording sounds You may record sounds by connecting an optional external microphone to the microphone jack Using a microphone 1 If you want to use an external microphone connect an external microphone to the comput...

Page 126: ... or headphones 1 Locate the headphone jack on the computer 2 Using any necessary adapters plug the cable from the headphones or external speakers into the headphone jack The headphone jack requires a 16 ohm stereo mini jack To adjust the volume For external speakers use the volume controls on each speaker For headphones use the computer s volume control Using PC Cards Available on certain models T...

Page 127: ...irmly but gently to ensure a firm connection with the computer Do not force the card into position Removing a PC Card Be sure to disable the PC Card prior to removing it Otherwise the system may be damaged Before removing a PC Card make sure that no applications or system services are using the card 1 Prepare the card for removal by clicking the Safely Remove Hardware icon in the Notification Area...

Page 128: ...To set up your PC Card refer to the documentation that came with the card or refer to your operating system manual or online Help Using an ExpressCard Available on certain models The ExpressCard slot available on certain models supports the use of ExpressCard media The slot also supports hot swapping which allows you to replace one ExpressCard with another while the computer is on Inserting an Exp...

Page 129: ...Hardware icon in the Notification Area and then selecting the card or device you want to remove If the system is unable to prepare the card for safe removal a message will tell you to try again later If the card can be removed now the system displays Safe to Remove Hardware 2 Locate the ExpressCard eject button 3 Press the ExpressCard eject button once to pop it out slightly and push it in to remo...

Page 130: ...y also support other types of media For a complete list of supported media visit Toshiba s Web site at accessories toshiba com Do not use the Copy Disk function for this type of media To copy data from one media to another use the drag and drop feature of the Windows operating system Inserting memory media The following instructions apply to all types of supported media devices 1 Turn the media so...

Page 131: ...moval a message will tell you to try again later If the media can be removed now the system displays Safe to Remove Hardware 2 Gently press the card inward to release it The card pops out slightly 3 Grasp the card and pull it straight out Sample Illustration Removing memory media Do not remove memory media while data is being written or read Even when the Windows message copying disappears writing...

Page 132: ...to best meet your individual needs Together these allow you to ascertain certain system details set additional options or change default options These utilities are described in this chapter TOSHIBA Assist TOSHIBA Application Installer Mouse Utility CD DVD Drive Acoustic Silencer TOSHIBA Accessibility ConfigFree ...

Page 133: ...ange of computer settings To access TOSHIBA Assist do one of the following Double click the TOSHIBA Assist shortcut icon on the desktop Click Start All Programs Toshiba Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears Sample Image TOSHIBA Assist window The TOSHIBA Assist offers two categories of options Connect Optimize ...

Page 134: ...134 Utilities TOSHIBA Assist Connect The features available in this category are ConfigFree Connectivity Doctor Sample Image TOSHIBA Assist window Connect tab ...

Page 135: ...135 Utilities TOSHIBA Assist Optimize The features available in this category are Mouse Utility CD DVD Drive Acoustic Silencer Sample Image TOSHIBA Assist window Optimize tab ...

Page 136: ...To reinstall drivers and applications 1 Double click the TOSHIBA Application Installer icon on the Windows desktop 2 Click Next Sample Image TOSHIBA Application Installer screen 3 Click the item s you want to install To select multiple items hold down the Ctrl key as you make your selections Sample Image TOSHIBA Application Installer selection screen 4 Click Install then follow the on screen promp...

Page 137: ...nd then Mouse under Hardware and Sound or click the Mouse icon in the Optimize tab of TOSHIBA Assist The Mouse Properties screen appears Sample Image Mouse Properties screen The settings you can change are divided into these categories Buttons Pointers Pointer options Wheel Hardware Device Settings You may see additional categories depending on your particular pointing device ...

Page 138: ...e setting will revert back to Normal speed The setting can also be changed by CD burning software or other applications that can set the drive speed Sample Image CD DVD Drive Acoustic Silencer screen To access the utility 1 Double click the icon in the Notification Area or click the CD DVD Drive Acoustic Silencer icon in the Optimize tab of TOSHIBA Assist The CD DVD Drive Acoustic Silencer screen ...

Page 139: ... you make the Fn key a sticky key meaning you can press it once release it and then press a function key to activate the hot key function Sample Image TOSHIBA Accessibility window To use TOSHIBA Accessibility 1 Click Start All Programs Toshiba Utilities and then Accessibility or click the Accessibility icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Accessibility window appears 2 Check the ...

Page 140: ...e Connectivity Doctor on page 141 Profile Settings The Profiles utility lets you switch between network configurations For more information see Profile Settings on page 142 Getting Started This section contains information about the ConfigFree main screen and how to start and set up ConfigFree For more detailed information on setting up and using ConfigFree see the Help File included in the applic...

Page 141: ...oblems Using Connectivity Doctor you can view detailed network information by simply moving the mouse pointer The Connectivity Doctor works with the following network devices Wired and wireless network devices Access points The Connectivity Doctor displays the following information Status of the PC Network Connections Status of wired and wireless connections Wireless Connection band a b g etc Stat...

Page 142: ...red network settings on the computer as well as information about any network devices The following settings can be saved or captured in a profile Internet settings includes LAN settings proxy server settings and the address of a home page that opens automatically when Internet Explorer starts Devices lets you enable or disable settings of wired and wireless network devices infrared devices and se...

Page 143: ...143 Utilities ConfigFree 3 Click Open Settings The ConfigFree Profile Settings window appears Sample Image ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard ...

Page 144: ... all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To clo...

Page 145: ...utton in the lower right part of the Start menu The Shut Down menu appears Sample Image Shut Down menu 2 Click Shut Down The computer shuts down completely Problems when you turn on the computer These problems may occur when you turn on the power The computer will not start Make sure you attached the AC adaptor and power cord cable properly or installed a charged battery Press and hold the power b...

Page 146: ...tte drive Your computer normally loads the operating system from the hard disk If you have a hard disk problem you will not be able to start the computer Insert a system diskette into the optional external diskette drive and press F12 when the machine starts and use the arrow keys to select the boot up device You may need to press F12 several times The computer displays the WARNING RESUME FAILURE ...

Page 147: ...ws operating system is not working Once you are familiar with the desktop and used to the way the operating system responds to your work routine you can easily detect if the operating system is not working correctly For example The operating system fails to start after the initial startup appears The operating system takes a long time to start The operating system responds differently from the nor...

Page 148: ...ter Description See your Windows documentation for further explanation If your computer is connected to a network the Startup menu may display different versions of Safe mode Internet problems My Internet connection is very slow Many factors contribute to the speed with which you can surf the Internet They include network speed network conditions time of day when everyone else is surfing your acce...

Page 149: ...rch field type in the topic for which you need help and follow the on screen instructions Click one of the options listed in the window and then follow the on screen instructions You can connect to Support Online by clicking Microsoft Customer Support or by going to Toshiba support at pcsupport toshiba com Resolving a hardware conflict If you receive an error message telling you there is a device ...

Page 150: ...e several things you can do to resolve hardware conflicts Get the most recent drivers from the manufacturer Disable the device For an older device remove it from the computer Disable another system component and use its resources for the new device See Fixing a problem with Device Manager on page 150 Reconfigure the device so that its requirements do not conflict Refer to the device s documentatio...

Page 151: ...itor optional external optical drive optional external diskette drive and other power using functions This tab does not appear if the device is not using resources The Driver tab which displays the drivers being used by the device This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem The tabs that appear in the dialog box var...

Page 152: ...m the system batteries battery optional secondary battery and real time clock RTC battery Power problems are interrelated For example a faulty AC adaptor or power cord cable will neither power the computer nor recharge the batteries Here are some typical problems and how to solve them The AC adaptor and power cord cable work correctly but the battery will not charge The battery does not charge whi...

Page 153: ... be replaced This is normal for all batteries To purchase a new battery pack see your accessories information that shipped with your computer or visit the Toshiba Web site at accessories toshiba com Refer to this site often to stay current on the most recent software and hardware options for your computer and for other product information For more information on maintaining battery power see Charg...

Page 154: ... type the password and press Enter If no password is registered press any key The screen reactivates and allows you to continue working If you are using the built in screen make sure the display priority is not set for an external monitor To do this press Fn and F5 simultaneously once If this does not correct the problem press Fn and F5 simultaneously again to return the display priority to its pr...

Page 155: ...ize and then Display Settings 3 Change the Colors option and click OK For more information see Windows Help A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware Reduce the size of the color palette to one that is supported by the computer s internal display To change the display pr...

Page 156: ...ot be able to increase the brightness of the screen while on battery power Disk drive problems Problems with the hard disk or with a diskette drive usually show up as an inability to access the disk or as sector errors Sometimes a disk problem may cause one or more files to appear to have garbage in them Typical disk problems are You are having trouble accessing a disk or one or more files appear ...

Page 157: ... correctly but others do not This is probably a configuration problem If a program does not run properly refer to its documentation and check that the hardware configuration meets its needs A diskette will not go into the optional external diskette drive You may already have a diskette in the drive Make sure the drive is empty You may be inserting the diskette incorrectly Hold the diskette with th...

Page 158: ...ected to a power source and turned on The optical drive eject mechanism requires power to operate Make sure a program is not accessing the drive and preventing it from ejecting If you need to remove a disc and cannot turn on the computer for example if the battery is completely discharged use a narrow object such as a straightened paper clip to press the manual eject button This button is in the s...

Page 159: ...rophone and the speakers It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud Adjust the volume control PC Card problems Available on certain models PC Cards PCMCIA compatible include many types of devices such as a removable hard disk additional memory or a pager Most PC Card problems occur during installation and setup of new cards ...

Page 160: ...n for example Disk drives Network adapters Other etc The operating system displays your PC Card s Properties dialog box which contains information about your PC Card configuration and status The computer stops working hangs when you insert a PC Card The problem may be caused by an I O input output conflict between the PCMCIA socket and another device in the system Use Device Manager to make sure e...

Page 161: ...nal device check that the connection is secure Refer to the card s documentation which should contain a troubleshooting section ExpressCard problems Available on certain models ExpressCards include many types of devices such as a removable hard disk additional memory or a pager Most ExpressCard problems occur during installation and setup of new cards If you are having trouble getting one or more ...

Page 162: ...hown for example Disk drives Network adapters Other etc The operating system displays your ExpressCard s Properties dialog box which contains information about your ExpressCard configuration and status The computer stops working hangs when you insert an ExpressCard The problem may be caused by an I O input output conflict between the socket and another device in the system Use Device Manager to ma...

Page 163: ...to the card s documentation which should contain a troubleshooting section Printer problems This section lists some of the most common printer problems The printer will not print Check that the printer is connected to a working power outlet turned on and ready on line Check that the printer has plenty of paper Some printers will not start printing when there are just two or three sheets of paper l...

Page 164: ...he cable from the modem to the telephone line is firmly connected to the computer s modem port and the telephone line jack Check the port settings to make sure the hardware and software are referring to the same COM port See Determining the COM port on page 118 Check the communications parameters baud rate parity data length and stop bits specified in the communications program It should be set up...

Page 165: ... signal strength is good using the utility provided with the Wi Fi adapter If another computer is on the same network verify that it has network access and can connect to the Internet If for example the other computer cannot browse to a public Web site the ISP s Internet Service Provider service may be disrupted Verify that the Service Set Identifier SSID or network name is correct i e that it mat...

Page 166: ... sold separately into your computer s RJ45 Ethernet port If your connection problem disappears the problem lies in the Wi Fi part of your network Use the PING command to verify a connection to the gateway at 192 168 1 1 a default gateway for most wireless routers 1 Click Start to open the Start menu 2 Type Cmd in the search field 3 At the top left of the Start menu click cmd exe 4 Enter PING 192 1...

Page 167: ...Network icon in the Notification Area far right portion of the Windows Taskbar 2 Click Connect to a network 3 Select the desired network from the list and click Connect A message informs you that the selected network is not secure 4 Click Connect Anyway 5 The Windows operating system will now try to establish a wireless connection The Windows operating system wireless management facility does not ...

Page 168: ...king Start and then Computer The optical drive should appear in the list 6 See Checking device properties on page 151 for instructions on using Device Manager to view the optical drive properties 7 Check the Toshiba Web site for new information on optical drives and their operation A blank screen appears while watching a DVD ROM movie or title Change the setting for when to turn off the display us...

Page 169: ...ting system to back up files or your entire computer to a CD DVD or external hard disk Copy files to diskette Copy files to a rewritable external storage device Connect a writable CD DVD or hard drive to the system and use specialized software to copy everything on the hard disk to a CD DVD or hard drive Connect your computer to the office network and copy files to your network partition Some peop...

Page 170: ...from much more difficult and time consuming restoration procedures and to safeguard your valuable data from loss Saving system configuration with Restore Points The System Restore feature of the Windows operating system quickly creates Restore Points snapshots of your Windows operating system configuration and saves them for later recall If you experience problems after installing some new hardwar...

Page 171: ...plays showing the timestamp and description of each Restore Point This list may contain Restore Points that you did not create Restore Points labeled System Checkpoint were automatically created by the Windows operating system Other Restore Points may have been created automatically by applications when they were installed 4 Select the Restore Point you want to use and then click Next The utility ...

Page 172: ... Toshiba portable computer models can write to or burn as well as read from CDs External CD and DVD writers are also widely available Follow these steps to back up your computer or files to CDs DVDs or a hard drive You can not back up the computer while running on battery power Connect the AC adaptor before continuing 1 Prepare your backup target by connecting it and or inserting a blank CD or DVD...

Page 173: ...nfiguration CD s on hand in case you need any files from them available on certain models Do not guess follow directions carefully It is often necessary to run an installation utility first before connecting a new hardware item to the computer If the device is connected first it may be very difficult to complete the installation successfully Always carefully follow the installation instructions th...

Page 174: ...oshiba Since some problems may be related to the operating system or the program you are using it is important to investigate other sources of assistance first Try the following before you contact Toshiba Review the troubleshooting information in your operating system documentation If the problem occurs while you are running a program consult the program s documentation for troubleshooting suggest...

Page 175: ... problem Backup copies of your Windows operating system and all other preloaded software on your choice of media Name and version of the program involved in the problem along with its installation media Information about what you were doing when the problem occurred Exact error messages and when they occurred For technical support call the Toshiba Global Support Centre Within the United States at ...

Page 176: ...y Japan Toshiba Corporation PCO IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105 8001 Japan Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd Irvine California 92618 USA 800 457 7777 within the US 949 859 4273 outside of the US this call may incur long distance charges Mexico Toshiba de México S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mex...

Page 177: ... on additional Toshiba worldwide locations please visit www toshiba co jp index htm United States Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States The Rest of Europe Toshiba Europe I E GmbH Hammfelddamm 8 D 4 1460 Neuss Germany ...

Page 178: ...way to modify selected system functions and to launch applications Hot Keys The hot keys are used to modify the following system functions Mute Password security Power Plan Sleep Hibernation Display switch Brightness control Wireless communication switch TouchPad switch ...

Page 179: ...ute Password security The Fn F1 hot key function activates instant security The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer or Fn This hot key enables disables volume mute on your computer When volume mute is enabled no sound will come from the speakers or headphones Pressing the hot key displays the following options Sample...

Page 180: ...he power plans that are displayed by this function are set in the Power Options window Pressing the hot key displays the currently selectable power plans Sample Image Power Plan options Cycle through the power plans then select the desired power plan Fn This hot key places the computer into Sleep mode For more information about Sleep mode please see Using and configuring Sleep mode on page 76 ...

Page 181: ...page 74 or Fn This hot key cycles through the power on display options The display modes are LCD Internal display only LCD CRT Internal display and external monitor simultaneously CRT External monitor only To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device Pressing the hot key displays the following options Sa...

Page 182: ...the following options Sample Image Display brightness Move the slider or press the appropriate hot key repeatedly to decrease or increase the display brightness or Fn This hot key enables disables the optional wireless devices installed in your computer The wireless modes are Wi Fi enabled Enables the Wi Fi module Wi Fi disabled Disables the Wi Fi module Pressing the hot key displays the following...

Page 183: ... see Disabling or enabling the TouchPad on page 65 Pressing the hot key displays the following options Sample Image Disable or Enable TouchPad options To enable the TouchPad select To disable the TouchPad select Fn This hot key turns the numeric overlay on and off Fn This hot key turns the scroll lock feature on and off Fn This hot key increases the audio volume Fn This hot hey decreases the audio...

Page 184: ...features a universal power supply you can use worldwide This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA and Canada UL approved CSA approved United Kingdom BS approved Australia AS approved Europe VDA approved NEMKO approved ...

Page 185: ...rnating current BIOS basic input output system bps bits per second CD compact disc CD ROM compact disc read only memory CD RW compact disc rewrite memory CMOS complementary metal oxide semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU central processing unit DC direct current DMA direct memory access DIMM dual inline memory module ...

Page 186: ... Language IEEE Institute of Electrical and Electronics Engineers I O input output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer port 1 parallel port LSI large scale integration MB megabyte MIDI Musical Instrument Digital Interface PC personal computer PCI Peripheral Component Interconnect PCMCIA Personal Computer...

Page 187: ...ssive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connector An intelligent adapter one that is capable of doing some processing may also be called a...

Page 188: ... disk See system disk boot priority startup sequence The order in which the computer accesses its disk drives to locate the startup files Under the default startup sequence the computer looks for the startup files in the diskette drive before checking the hard disk bus An electrical circuit that connects the central processing unit CPU with other parts of the computer such as the video adapter dis...

Page 189: ... specified colors that establishes the colors that can be displayed on the screen at a particular time compatibility The extent to which computers programs or devices can work together harmoniously using the same commands formats or language as another configuration 1 The collection of components that make up a single computer system 2 How parts of the system are set up that is configured controll...

Page 190: ...production of optical discs such as CDs and DVDs Compare disk disk A round flat piece of material that can be magnetically influenced to hold information in digital form and used in the production of magnetic disks such as diskettes and hard disks Compare disc See also diskette hard disk disk drive The device that reads and writes information and programs on a diskette or hard disk It rotates the ...

Page 191: ...ulation A technique in which a device or program imitates another device or program enable To turn on a computer option See also disable executable file A computer program that is ready to run Application programs and batch files are examples of executable files Names of executable files usually end with a bat or exe extension expansion device A device that connects to a computer to expand its cap...

Page 192: ...r individual programs G ground A conductor to which all components of an electric circuit are connected It has a potential of zero 0 volts is connected to the earth and is the point of reference for voltages in the circuit H hard disk A storage device composed of a rigid platter or platters that can be magnetically coded with data Hard disks hold much more information than diskettes and are used f...

Page 193: ...tion of keys that you use to perform a task instead of using a pointing device such as a mouse L L1 level one cache Memory cache built into the processor to help improve processing speed See also cache CPU cache L2 cache L2 level two cache Memory cache installed on the motherboard to help improve processing speed It is slower than L1 cache and faster than main memory See also cache CPU cache L1 ca...

Page 194: ...an use and vice versa modem Short for modulator demodulator A device that converts information from digital to analog and back to digital enabling information to pass back and forth between digital computers and analog telephone lines motherboard The computer s main circuit board that contains the processor memory and other primary components MS DOS prompt See system prompt multi function drive A ...

Page 195: ...llel port provides a parallel communications interface between the computer and an appropriate device Most modern printers are parallel Compare serial password A unique string of characters entered by a user to verify his or her identity to the computer or the network PC Card A credit card sized expansion card designed to increase the capabilities of notebook computers PC Cards provide functions s...

Page 196: ...y See ROM reboot See boot restart removable disk A disk that can be removed from a disk drive A diskette is one example of a removable disk resolution A measure of the sharpness of the images that can be produced by a printer or displayed on a screen For a printer resolution is expressed in dots per inch dpi For a screen it is expressed as the number of pixels available horizontally and vertically...

Page 197: ...eft off when you turn the computer on again system disk A diskette that contains the operating system files needed to start the computer Any diskette can be formatted as a system disk A system disk is also called a bootable disk or a startup disk Compare non system disk system prompt The symbol in the MS DOS operating system generally a drive letter followed by a greater than sign indicating where...

Page 198: ...d is another term for the communication protocol to permit an Ethernet connection using wireless communication components World Wide Web www The worldwide network of Web sites linked together over the Internet A user of the Web can jump from site to site regardless of the location of the computer hosting the site See also Internet ...

Page 199: ...r 105 disposal 113 low charge 104 monitoring power 44 102 not charging 152 notification 105 power plan 180 power plan hot key 107 real time clock RTC 99 removing 108 Bridge Media Adapter inserting memory media 130 removing memory media 131 button power 47 57 start 117 C CD creating 96 playing an audio 94 CD using 91 character keys 83 charging the battery 44 checking device properties 151 click 65 ...

Page 200: ...diskette 157 connecting 69 external connecting 69 display does not look normal flickers 155 external monitor not working 155 screen is blank 154 display device external 65 display output settings 66 display external adjusting 67 disposal information 25 disposing of used batteries 113 double click 65 DVD creating 96 DVD player general problems 168 DVD using 91 E environment computer friendly 37 err...

Page 201: ...3 password security 179 power plan 180 Sleep mode 180 volume mute 179 hot key power plan 107 http 123 I icon 116 desktop 116 moving to desktop 116 recycle bin 116 safety 35 installation memory module 48 installing memory modules 47 mouse 67 Internet bookmarked site not found 149 connecting to 123 features 124 slow connection 148 surfing 124 uploading and downloading files 125 URL address not found...

Page 202: ...scs handling 94 inserting 93 removing 96 97 optical disk drive using 91 optical drive problems 158 troubleshooting 158 other documentation 36 overlay keys 85 P PC Card checklist 160 computer stops working 160 configuring 128 errors 161 hot swapping fails 160 inserting 127 not recognized 161 problem solving 159 160 removing 127 setting up 128 port COM 118 Ethernet LAN 121 RGB 65 power computer will...

Page 203: ...e 159 Internet bookmarked site not found 149 Internet connection is slow 148 keyboard not responding 146 missing files trouble accessing a disk 156 modem not receiving or transmitting 164 no sound 159 non system disk or disk error 147 PC Card 159 checklist 160 error occurs 161 hot swapping fails 160 not recognized 161 slot appears dead 160 power and batteries 152 printer 163 164 program not respon...

Page 204: ...nnecting to modem 119 television adjusting display 67 Toshiba registering computer 41 worldwide offices 176 TOSHIBA Assist 133 Toshiba online resources 97 traveling tips 114 troubleshooting DVD player general problems 168 external keyboard 153 keyboard 153 keypad overlay 153 optical drive 158 turning on the computer 46 turning on the power 46 U using a file extension 90 Utilities 132 V video proje...

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