User’s Manual
12-5
Additional Information
Troubleshooting for Wi-Fi
If you encounter some problems while using our product, please refer to
this troubleshooting section.
Problems
Solutions
Cannot connect to the
network
■
Make sure the Wireless Communication
Switch is turned on.
■
Check if the SSID is correct (note that it is
case-sensitive)
■
Check Link Quality in Config Page. If the link
quality is poor, rescan and find another
Access Point.
■
Check if the operating mode is set properly
(see “
Configure Wireless LAN Network
■
Check if the WEP key is correctly entered.
■
Be sure you are in the range of a working
Access Point.
■
Make sure the channel been set is in the
range of 1 to 11.
The host computer
cannot wirelessly
connect with my
Toshiba Pocket PC
e800
■
Make sure you have setup the partnership for
your Toshiba Pocket PC e800 and your host
computer.
■
Make sure you are within the range of a
working network.
■
Make sure you have entered the IP address
of the host computer as the WINS server on
your Toshiba Pocket PC e800.
■
Reset your Handheld PC or Toshiba Pocket
PC e800 to make the TCP/IP settings take
effect.
■
Make sure the SSID, WEP keys and channel
for all devices in the network are set the
same.
■
Make sure the channel been set is in the
range of 1 to 11.
Cannot edit the
"Channel" field in
"Infrastructure" Mode?
In Infrastructure mode, the channel is decided
by the Access Point. You can only join the
existing network formed by the working Access
Point, not to create a new Wireless Network.
The Toshiba Pocket
PC e800 freezes
Reset the Toshiba Pocket PC e800.
