Toshiba NB500 Series User Manual Download Page 1

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User’s Manual

NB500/NB505/NB520/NB525

NB550D/NB555D

Series

Summary of Contents for NB500 Series

Page 1: ...User s Manual NB500 NB505 NB520 NB525 NB550D NB555D Series ...

Page 2: ...ation is only for Turkey xi Preface Conventions xii General Precautions Provide adequate ventilation xiv Creating a computer friendly environment xiv Stress injury xv Heat injury xv Pressure or impact damage xv Mobile phones xv Instruction Manual for Safety and Comfort xv Chapter 1 Getting Started Equipment checklist 1 1 Getting Started 1 2 Chapter 2 The Grand Tour Front with the display closed 2 ...

Page 3: ...s Power conditions 5 1 Monitoring of power condition 5 2 Battery 5 3 Power up modes 5 9 Panel power on off 5 9 System automatic Sleep Hibernation 5 9 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 16 Chapter A Specifications Environmental Requirements A 1 Power Requirements A 1 Chapter B AC Power Cord and Connectors Certification agencies ...

Page 4: ... Wireless Devices Wireless LAN Interoperability D 1 Bluetooth wireless technology Interoperability D 1 CAUTION about Wireless Devices D 2 Wireless Devices and your health D 2 Radio Regulatory Information D 3 Device Authorization D 8 Radio approvals for wireless devices D 9 Glossary Index ...

Page 5: ... reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructions and descriptions it contains are accurate for your computer at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOSHIBA assumes no liability for damages incurred directly or indirectly from errors omissions or discrepa...

Page 6: ...ce to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving ante...

Page 7: ...EC ErP and its related implementing measures This product and the original options are designed to observe the related EMC Electromagnetic Compatibility and safety standards However TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented In this case the persons who have connected implemented those opti...

Page 8: ...SHIBA The consequences of the use of this product in non approved working environments may be Interference with other devices or machines in the near surrounding area Malfunction of or data loss from this product caused by disturbances generated by other devices or machines in the near surrounding area Therefore TOSHIBA strongly recommend that the electromagnetic compatibility of this product shou...

Page 9: ...el brouileur du Canada Following information is only valid for EU member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the product was pl...

Page 10: ...wheeled dust bin symbol indicates that batteries and or accumulators must be collected and disposed of separately from household waste If the battery or accumulator contains more than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled du...

Page 11: ...the candidate list according to article 59 1 of Regulation EC No 1907 2006 REACH in a concentration above 0 1 weight by weight Following information is only for Turkey Compliant with EEE Regulations Toshiba meets all requirements of Turkish regulation 26891 Restriction of the use of certain hazardous substances in electrical and electronic equipment The number of possible pixel failures of your di...

Page 12: ...nition For example Read Only Memory ROM Acronyms are also defined in the Glossary Icons Icons identify ports dials and other parts of your computer The indicator panel also uses icons to identify the components it is providing information on Keys The keyboard keys are used in the text to describe many computer operations A distinctive typeface identifies the key top symbols as they appear on the k...

Page 13: ...erated by the computer that appear on its display screen are presented in the type face you see to the left Pay attention A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment Please read A note is a hint or advice that helps you make best use of your equipment Indicates a potentially hazardous situation which could resu...

Page 14: ...ncluding those located at the base of the computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents Always provide sufficient space around the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friend...

Page 15: ...g the various interface ports as this can become hot The surface of the AC adaptor can become hot when in use but this condition does not indicate a malfunction If you need to transport the AC adaptor you should disconnect it and let it cool before moving it Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply...

Page 16: ...es Portable Personal Computer AC adaptor and power cord 2 pin plug or 3 pin plug Battery pack Documentation TOSHIBA NB500 NB505 NB520 NB525 NB550D NB555D Series User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged contact your dealer immediately Software The following Windows operating system and utility software are pre installed Windows 7 TO...

Page 17: ...l for Safety and Comfort for information on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using a notebook computer By following the recommendations in it you may reduce your chance of developing a painful or disabling injury to your hand arms shoulders or neck Use a virus check program and make sure it is updated regularly Never forma...

Page 18: ...ng in serious injury Always use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of use Failure to do so could result in a fire or electric shock possibly resulting in serious injury The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside this region F...

Page 19: ...r 2 pin plug Figure 1 2 Connecting the power cord to the AC adaptor 3 pin plug 2 Connect the AC adaptor s DC output plug to the DC IN 19V jack on the left of the computer Figure 1 3 Connecting the DC output plug to the computer Either a 2 pin or 3 pin adaptor cord will be included with the computer depending on the model 1 DC IN 19V jack 2 DC output plug 2 1 ...

Page 20: ...anel this will allow the angle of the display panel to be adjusted to provide optimum clarity Figure 1 4 Opening the display panel 1 Display panel 1 Use reasonable care when opening and closing the display panel Opening it vigorously or slamming it shut could damage the computer Be careful not to open the display panel too far as this could put stress on the display panel s hinges and cause damage...

Page 21: ...arting up for the first time The Windows 7 Startup Screen will be the first screen displayed when you turn on the power Follow the on screen instructions on each screen in order to properly install the operating system When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel Do not use e...

Page 22: ...re License Terms carefully Make sure the Hard Disk Drive Memory media slot indicators are off If you turn off the power while a disk disc is being accessed you may lose data or damage the disk Never turn off the power while an application is running Doing so could cause loss of data Never turn off the power disconnect an external storage device or remove storage media during data read write Doing ...

Page 23: ...eep Mode The computer or the memory module could be damaged Do not remove the battery pack while the computer is in Sleep Mode unless the computer is connected to an AC power source Data in memory could be lost When the AC adaptor is connected the computer will go into Sleep Mode according to the settings in the Power Options to access it Start Control Panel System and Security Power Options To re...

Page 24: ...ironment immediately when you turn on the computer Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature Allows the use of the panel power off feature Starting Hibernation Mode When the computer is in Sleep Mode the power indicator will blink amber If you are operating the computer on battery power you...

Page 25: ...the current data in memory to the hard disk drive During this time the Hard Disk Drive Memory media slot indicator will glow After you turn off the computer and the content of memory has been saved to the hard disk drive turn off the power to any peripheral devices Restarting the computer Certain conditions require that you reset the computer for example if You change certain computer settings An ...

Page 26: ...ter s front with its display panel in the closed position Figure 2 1 Front of the computer with display panel closed Legal Footnote Non applicable Icons For more information regarding Non applicable Icons please refer to the Legal Footnotes section in Appendix C Please handle your computer carefully to avoid scratching or damaging the surface 1 Memory media slot 4 Hard Disk Drive Memory media slot...

Page 27: ... indicator The Power indicator normally glows green when the computer is turned on However if you turn the computer off into Sleep Mode this indicator will flash amber approximately two seconds on two seconds off both while the system is shutting down and while it remains turned off Hard Disk Drive Memory media slot indicator The Hard Disk Drive Memory media slot indicator glows green whenever the...

Page 28: ...ty lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase using the wrong AC ad...

Page 29: ...eep and Charge function Please note that it is not possible to confirm the operation of all functions of all USB devices that are available In view of this it may be noted that some functions associated with a specific device might not operate properly Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Memory media slot and USB...

Page 30: ...t When you connect headphones the internal speaker is automatically disabled HDMI out port HDMI out port can connect with Type A connector HDMI cable HDMI cable can send video and audio signals In addition to this it can send and receive control signals Some models are equipped with an HDMI out port 1 Universal Serial Bus USB 2 0 port 1 Universal Serial Bus USB 2 0 port Two Universal Serial Bus po...

Page 31: ...ed before the computer is turned over to avoid causing any damage 1 Battery pack 1 Battery pack The rechargeable lithium ion battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack please refer to Chapter 5 Power and Power Up Modes Legal Footnote Battery Life For more information regarding Battery L...

Page 32: ...e detailed information on removing the battery pack please refer to Chapter 5 Power and Power Up Modes Speaker Some models are equipped with a speaker on the underside of the computer The speaker emits sound generated by your software as well as audio alarms such as low battery condition generated by the system Memory module slot The memory module slot allows for the installation replacement and r...

Page 33: ... viewing angle for you Figure 2 6 The front of the computer with the display panel open Provided with some models Product appearance depends on the model you purchased 1 Web Camera 7 Display hinges 2 Web Camera LED 8 Keyboard 3 Microphone 9 Speakers 4 Wireless LAN and Wireless WAN antennas not shown 10 Touch Pad 5 Display screen 11 Touch Pad control buttons 6 Power button 12 LCD Sensor switch not ...

Page 34: ...deo chat via the internet using specialized applications Please refer to the Web Camera Application Online Help for details Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty When recording in dimly lit environments sel...

Page 35: ...as they may cause the computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled Display hinges The display hinges allow the display panel to be position at a variety of easy to view angles Keyboard The internal keyboard provides the embedded numeric overlay keys dedicated cursor control overlay keys and and Keys Refer to the The Keyboard section...

Page 36: ...type of HDD is included in your model open the TOSHIBA PC Diagnostic Tool Utility by clicking Start All Programs TOSHIBA Utilities PC Diagnostic Tool Please note that part of the hard disk s overall capacity is reserved as administration space Legal Footnote Hard Disk Drive HDD Capacity For more information regarding Hard Disk Drive HDD Capacity please refer to the Legal Footnotes section in Appen...

Page 37: ...o the Legal Footnotes section in Appendix C Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time Therefore software writ...

Page 38: ...ns below the Touch Pad are used like the buttons on a standard mouse press the left button to select a menu item or to manipulate text or graphics designated by the pointer and press the right button to display a menu or other function depending on the software you are using 1 Touch Pad 2 Touch Pad control buttons 1 2 2 You can also tap the Touch Pad to perform functions similar to those of the le...

Page 39: ...on your keyboard will depend on which country region your computer is configured for with keyboards being available for numerous languages In use there are six different types of keys specifically typewriter keys function keys soft keys Hot keys Windows special keys and the keypad overlay Keyboard indicators The following figure shows the position of the CAPS LOCK indicator which shows the followi...

Page 40: ...keys are key combinations that enable disable or configure specific features This computer s keyboard is designed to provide all the features of the 104 key enhanced keyboard Since the keyboard is smaller and has fewer keys some of the enhanced keyboard functions must be simulated using two keys instead of one on the larger keyboard The FN key can be combined with the following keys to simulate fu...

Page 41: ...t keys pressing FN a function or ESC key Hot Key Cards The Hot Key Cards are normally hidden from view The Cards appear when you press the FN key To use the Hot Key Cards 1 Press and hold the FN key The TOSHIBA Cards appear along the top of the screen 2 Select the desired option The selected Card is displayed full size with its available options below it All other Cards are again hidden from view ...

Page 42: ... Touch Pad Pressing FN F9 enables or disables the Touch Pad function Zoom Pressing FN Space changes the display resolution TOSHIBA Zooming Utility reduce Pressing FN 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows TOSHIBA Zooming Utility enlarge Pressing FN 2 enlarges the icon size on the desktop or the font sizes within one of the supported...

Page 43: ...n the center of the keyboard with the relevant keys having grey letters at their front edge The overlay provides the same functions as the numeric keypad on a standard 104 105 key enhanced keyboard Turning on the overlays The numeric keypad overlay can be used for numeric data input or cursor and page control Arrow Mode To turn on Arrow Mode press FN F10 you are able to access cursor and page cont...

Page 44: ...c ASCII codes 1 Hold down ALT with the overlay on or ALT FN with overlay off 2 Using the overlay keys type the ASCII code of the character you require 3 Release ALT or ALT FN the ASCII character will appear on the display screen TOSHIBA Disc Creator Please be aware of the following limitations when you use the TOSHIBA Disc Creator DVD Video cannot be created using TOSHIBA Disc Creator DVD Audio ca...

Page 45: ...2000 you will need Service Pack 2 In addition to this some DVD ROM and DVD ROM CD R RW drives cannot read this added data regardless of the operating system TOSHIBA Disc Creator does not support recording to DVD RAM discs to achieve this you should use Windows Explorer or another similar utility When you back up a DVD disc be sure that the source drive supports recording to DVD R DVD R Dual Layer ...

Page 46: ...cted Access WPA Do not use the Wireless LAN Wi Fi or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields Interference from a microwave oven or other source can disrupt Wi Fi or Bluetooth operation Turn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device Radio waves may...

Page 47: ... or illegal access through the wireless LAN and the damage thereof Card Specifications Radio Characteristics Radio Characteristics of Wireless LAN module may vary according to Country region where the product was purchased Type of product The transmission speed over the wireless LAN and the distance over which the wireless LAN can reach may vary depending on surrounding electromagnetic environment...

Page 48: ... the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy You cannot use the computer s built in Bluetooth functions and an external Bluetooth adaptor simultaneously For reference Bluetooth wireless technology has the following...

Page 49: ...egarding operating system support language support or available upgrades can be found on our web site http www toshiba europe com computers tnt bluetooth htm in Europe or www pcsupport toshiba com in the United States LAN The computer has built in support for Ethernet LAN 10 megabits per second 10BASE T and Fast Ethernet LAN 100 megabits per second 100BASE TX This section describes how to connect ...

Page 50: ...ou hear the latch click into place Figure 3 4 Connecting the LAN cable The computer must be configured properly before connecting to a LAN Logging onto a LAN using the computer s default settings could cause a malfunction in LAN operation Check with your LAN administrator regarding set up procedures Connect the AC adaptor before connecting the LAN cable The AC adaptor must remain connected during ...

Page 51: ...equipped with a memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices such as digital cameras and Personal Digital Assistants Keep foreign objects out of the memory media slot Never allow metal objects such as screws staples and paper clips to enter the computer or Keyboard Foreign metal objects can create...

Page 52: ...d you may not reproduce any copyrighted material except for your personal enjoyment Below is a simple explanation for distinguishing SD memory cards from SDHC memory cards SD and SDHC memory cards appear the same externally However the logo on SD and SDHC memory cards is different so pay careful attention to the logo when purchasing The maximum capacity of SD memory cards is 2GB The maximum capaci...

Page 53: ...dia close to containers of liquid Do not touch the metal part of a card or expose it to liquids or let it get dirty After using card return it to its case The card is designed so that it can be inserted only one way Do not try to force the card into the slot Do not leave a card partially inserted in the slot Press the card until you hear it click into place Memory card care Set the write protect s...

Page 54: ...the front of the computer 3 Press the memory media gently to ensure a firm connection is made Figure 3 6 Inserting a memory media Set the write protect switch to the lock position if you do not want to record data 1 Memory media slot 2 Memory media 1 2 Make sure memory media is oriented properly before you insert it If you insert the media in wrong direction you may not be able to remove it When i...

Page 55: ...ia could be lost You should place a mat beneath the computer in order to prevent the computer s lid from becoming scratched or damaged when you are installing replacing the memory module In this instance you should avoid mats that are made of materials that hold or generate static electricity When installing or removing a memory module you must ensure that you do not touch any other internal areas...

Page 56: ...r and Power Up Modes if required 5 Loosen the screws securing the memory module cover in place please note that the screws are attached to the cover in order to prevent them from being lost 6 Slide your fingernail or a thin object under the cover and lift it off Figure 3 7 Removing the memory module cover 7 Align the notch of the memory module with that of the memory slot and gently insert the mod...

Page 57: ... serious injury Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems Align the grooves along the edges of the memory module with the locking tabs on the connector and insert the module into the connector firmly if you find it difficult to install the memory module gently prise the locking tabs outwards using the tip of your f...

Page 58: ...aptor and all cables and peripherals connected to the computer 3 Close the display panel 4 Turn the computer upside down and remove the battery pack 5 Loosen the screws securing the memory module cover in place please note that the screws are attached to the cover in order to prevent them from being lost 6 Slide your fingernail or a thin object under the cover and lift it off 7 Push the latches aw...

Page 59: ...emory module cover in place and secure it with the screw 10 Install the battery pack 11 Turn your computer over Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems 1 Latches 1 1 Take care to ensure that the memory module cover is firmly closed ...

Page 60: ... issues getting an image displayed on the correct monitor you should consider using the FN F5 hot key to change the display settings if you then disconnect the external monitor before you turn the computer s power off be sure to press FN F5 hot key again to switch to the internal display Please refer to the The Keyboard section for further details on using hot keys to change the display setting Wh...

Page 61: ...y 1 HDMI cable 2 HDMI out port 2 1 When connecting or disconnecting an HDMI device to or from the computer only do so when the computer is turned on or when the computer is completely turned off Do not do so when the computer is in Sleep Mode or Hibernation Mode When you connect a television or external monitor to the HDMI port and the display output device is set to HDMI When you unplug the HDMI ...

Page 62: ...nto which you can attach one end of the security cable while the other end attaches to a desk or similar object The methods used for attaching security cables differ from product to product Please refer to the instructions for the product you are using for more information Be sure to use the FN F5 HotKey to select the display device before starting to play video Do not change the display device wh...

Page 63: ...curity lock slot 1 Memory Kit A 1 GB or 2 GB memory module DDR3 1066 1333 can easily be installed in the computer Some models could install a 1 GB or 2 GB memory module DDR2 800 DDR3 1066 DDR3 1333 For detailed information on memory module type please contact your service provider 2GB module is supported by validated optional memory only The available optional memory depends on TOSHIBA authorizati...

Page 64: ... Sounds System sounds are assigned to inform you when certain events happen This section explains how to select an existing scheme or save one you have modified To launch the configuration dialog window for system sounds follow the steps below 1 Right click the Speakers icon on the Taskbar 2 Select Sounds from the menu Adjusting Microphone Level Follow the steps below to change the microphone reco...

Page 65: ...ot used To adjust the configuration of audio power management click the Power Management button Speaker Configuration Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction Sound Effects This section explains how to select various sound effects Environment simulates reverberations of sound for familiar environments around us You can se...

Page 66: ...n the Taskbar and select Playback devices from the sub menu 2 Select Speakers and click Properties 3 Click the Dolby tab Notes on Using Microphone You can use the built in or an external microphone that connects to the microphone jack to record monaural sounds into your applications It can also be used to issue voice commands to applications that support such functions built in microphone is provi...

Page 67: ...in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage Clean the plastics of the computer using a slightly water dampened cloth You can clean the display screen by spraying a small amount of glass cleaner onto a soft clean cloth and then wiping the screen gently with the cloth If you are running some applications for...

Page 68: ...puter computer failure or loss of data Never transport your computer with any cards installed this may cause damage to either the computer and or the card resulting in product failure Always use a suitable carry case when transporting the computer When carrying your computer be sure to hold it securely so that it does not fall or hit anything Do not carry your computer by holding any of its protru...

Page 69: ...d utilities that come with the computer and details how to start them For further information on their operation you may refer to each utility s online manual help files or README TXT file if applicable TOSHIBA Power Saver TOSHIBA Power Saver provides you with the features of more various power supply managements TOSHIBA Zooming Utility This utility allows you to enlarge or reduce the icon size on...

Page 70: ...ing to the way you work with the computer and the peripherals you use TOSHIBA Accessibility The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TOSHIBA Hot key functions In use the utility allows you to make the FN key sticky that is you can press it once release it and they press one of the Function keys in order to access its specific function ...

Page 71: ... power consumption Furthermore it shows approximate accumulated power consumption and approximate accumulated power savings when using eco mode daily weekly and monthly You can track power savings by using eco mode continuously TOSHIBA Disc Creator You can create CDs and DVDs in a number of formats including audio CDs that can be played on a standard CD player and data CD DVDs which can store copi...

Page 72: ...e or shutdown state Sleep and Music By connecting the audio cable to the Microphone jack devices such as digital audio players are able to play sound with the computer s built in speaker even when the computer is in Standby Sleep Mode Hibernation Mode or shutdown state To access this utility click Start All Programs TOSHIBA Utilities Sleep Utility TOSHIBA Bulletin Board Bulletin Board is a conveni...

Page 73: ...ly cuts off power to the computer s display panel when there is no keyboard input for a specified time with power being restored the next time a key is pressed This can be specified in the Power Options HDD automatic power off 1 This feature automatically cuts off power to the hard disk drive when it is not accessed for a specified time with power being restored when the hard disk drive is next ac...

Page 74: ... To protect against overheating the processor has an internal temperature sensor so that if the computer s internal temperature rises to a certain level the cooling fan is turned on or the processing speed is lowered This can be specified in the Power Options Hibernation Mode This feature lets you turn off the power to the computer without exiting from your software The contents of main memory are...

Page 75: ...devices which are connected to the compatible ports However some external devices cannot be charged solely by supplying USB bus power DC5V As for the specifications of the external devices please contact the device manufacturer or check the specifications of the external devices thoroughly before use Using the sleep and charge function to charge external devices will take longer than charging the ...

Page 76: ...ing the following procedure Metal paper clips or hair pins clips will generate heat if they come into contact with USB ports Do not allow USB ports to come into contact with metal products for example when carrying the computer in your bag When Sleep and Music is enabled it is not possible to mute sound from the computer s speaker even by connecting headphones to the Microphone jack There is also ...

Page 77: ...an additional level of security and provides two levels of password security User and Supervisor User Password To start the utility point to or click the following items Start All Programs TOSHIBA Utilities TOSHIBA Assist SECURE User password Registered Click to register a password of up to 8 characters After a password is set you will be prompted to enter it when you start the computer Not Regist...

Page 78: ...ings for various functions Accessing HW Setup To run the HW Setup program click Start All Programs TOSHIBA Utilities HWSetup HW Setup window The HW Setup window contains a number of tabs General Password Display Boot Priority Keyboard LAN SATA and USB to allow specific functions of the computer to be configured In addition there are also three buttons OK Cancel and Apply At this point the hotkeys ...

Page 79: ...rd Verify Password 3 If character strings match the password is registered Click OK If they do not match the following message appears You must repeat from step 1 Entry Error To delete a user password 1 Select Not Registered to display the following prompt Enter Password 2 Enter the currently registered password The character string you enter is displayed as a string of asterisks 3 Click OK If the...

Page 80: ...y to be used when the computer is started Please note that this setting is only available on standard VGA mode and is not available as part of the Windows Desktop properties Boot Priority Boot Priority Options This tab allows you to set the priority for booting the computer The Boot Priority Options setting window will be displayed as shown below Click the up and down arrow buttons to adjust the p...

Page 81: ...power be turned on from shudown when it receives a wake up packet Magic packet from the LAN If a Supervisor Password has been set manual boot device selection functions may be restricted The boot device selection methods described above will not change the boot priority settings that have been configured in HW Setup In addition if you press a key other than one of those listed or if the selected d...

Page 82: ...nd keyboard by setting the Legacy USB Support item to enabled SATA SATA Interface setting This feature allows you to set SATA interface setting The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature Regarding Wake up on LAN from sleep or hibernation you must check the Allow the device to wake the computer check box within the ...

Page 83: ...ort content for more information about Startup Repair The System Recovery Options can also be run manually to repair problems The procedure is as follows Follow the instructions shown on the on screen menu 1 Turn off the computer 2 While holding the F8 key turn on the computer 3 The Advanced Boot Options menu will be displayed Use the arrow keys to select Repair Your Computer and press ENTER 4 Fol...

Page 84: ...aged you are able to either use the Recovery Media you have created or the hard disk drive recovery process to restore the computer to the state it was in when you originally received it To perform this restoration follow the steps below Do not use power saving features Do not write to the media when the virus check software is running Wait for it to finish then disable virus detection programs in...

Page 85: ...lease refer to The Keyboard in Chapter 3 Operating Basics for further details You can not use System Recovery Options if restoring the pre installed software without System Recovery Options When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost When drivers utilities are installed you can setup the respective drivers utilities from the following...

Page 86: ...arty partitioning program to reconfigure the partitions on your hard disk drive you may find that it becomes impossible to setup your computer 1 Turn off your computer 2 While holding down 0 zero key on the keyboard turn on your computer 3 A menu will be displayed from which you should follow the on screen instructions When the sound mute feature has been activated by pressing the FN ESC key be su...

Page 87: ...power up modes Power conditions The computer s operating capability and battery charge status are affected by different power conditions including whether an AC adaptor is connected whether a battery pack is installed and what the charge level is for that battery The LED in the table below refers to the DC IN Battery indicator Power on Power off no operation AC adaptor connected Battery fully char...

Page 88: ...o battery installed No operation LED off Power on Power off no operation Flashing amber The battery charge is low the AC adaptor must be connected in order to recharge the battery Or Indicates a problem with the power supply You should initially try plugging the AC adaptor into another power outlet if it still does not operate properly you should contact your reseller or dealer Amber Indicates the...

Page 89: ...ough for safety sake it is best to also save your data manually Real Time Clock RTC battery The Real Time Clock RTC battery provides power for the internal real time clock and calendar function and also maintains the system configuration while the computer is turned off If the RTC battery becomes completely discharged the system will lose this information and the real time clock and calendar will ...

Page 90: ... installation could generate smoke or fire or cause the battery pack to rupture Keep the battery pack out of reach of infants and children It can cause injury The battery pack are lithium ion batteries which can explode if not replaced used handled or disposed of properly Dispose of the battery as required by local ordinances or regulations Use only batteries recommended by TOSHIBA as replacements...

Page 91: ...decrease in battery operating time when you try to charge a battery under the following conditions The battery has not been used for a long time The battery has completely discharged and been left in the computer for a long time A cool battery is installed in a warm computer In such cases you should follow the steps as detailed below 1 Fully discharge the battery by leaving it in the computer with...

Page 92: ...when you are not using the keyboard closing the display saves power The environmental temperature operating time decreases at low temperatures The condition of the battery terminals you should always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery pack Retaining data with power off Refer to User Information Guide about Retaining time You should w...

Page 93: ...rocess which is detailed through the following steps 1 Turn off the computer s power 2 Disconnect the AC adaptor and turn on the computer s power if it does not turn on then go to Step 4 3 Operate the computer on battery power for five minutes If you find that the battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged however if the D...

Page 94: ...e 5 1 Releasing the battery pack Installing the battery pack To install a battery pack follow the steps as detailed below 1 Insert the battery pack as far as it will go into the computer 2 Ensure that the battery pack is securely in place and the battery lock is in its lock position 3 Turn your computer over Do not touch the battery release latch while holding the computer or the battery pack migh...

Page 95: ...o enter Sleep Mode or FN F4 to enter Hibernation Mode Panel power on off You can set up your computer so that power is turned off automatically when you close the display panel and turned on again when you open it Please note that this function is only available for Sleep Mode or Hibernation Mode not for Shut Down Mode System automatic Sleep Hibernation This feature automatically turns off the sys...

Page 96: ...ttached print a copy of the screen using the computer s PRTSC key Please also be aware that the questions and procedures described in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from your reseller dealer or service provider if you find you need to consult others be prepared to des...

Page 97: ...nd Which part of the computer is not operating properly keyboard hard disk drive display panel touch pad touch pad control buttons as each device will produce different symptoms Check the options within the operating system to ensure that its configuration is set properly What appears on the display Does it display any messages or random characters If you have a printer attached print a copy of th...

Page 98: ...er off your computer and then restart it Software The problems may be caused by your software or disk If you cannot load a software package the media may be damaged or the program might be corrupted in these instances try loading another copy of the software if possible If an error message appears while you are using a software package you should refer to the documentation supplied with it as this...

Page 99: ...uter s hardware or attached peripherals Basic problems may occur in the following areas Power When the computer is not plugged into an AC power outlet the battery pack is the primary power source However your computer also has a number of other power resources including an intelligent power supply and a Real Time Clock RTC battery all of which are interrelated with any one having the ability to pr...

Page 100: ...r is firmly connected to the computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact your reseller dealer or service provider Problem Procedure Battery doesn t power...

Page 101: ...r and replace the battery taking care to ensure that it is securely seated in the computer Check the DC IN Battery indicator if it does not glow allow the computer to charge the battery for at least twenty minutes If the DC IN Battery indicator starts to glow after this period allow the battery to continue to charge for at least another twenty minutes before turning on the computer However if the ...

Page 102: ... steps 1 Turn on the computer 2 Press the F2 key when the TOSHIBA Leading Innovation screen appears the BIOS setup application will load 3 Set the date in the System Date field 4 Set the time in the System Time field 5 Press F10 a confirmation message will be displayed 6 Press the ENTER key the BIOS setup application will end and the computer will restart Problem Procedure Some letter keys produce...

Page 103: ...e screen cleaner and always ensure you let the display panel dry properly before closing it Problem Procedure Computer does not boot from hard disk drive Check to see whether there is a CD ROM DVD ROM in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Priority setting within the TOSHIBA HW Setup utility please refer to the Boot Priori...

Page 104: ...that it is not write protected You cannot read a file Check to ensure the required file is actually on the memory media card that is inserted into the computer If you are still unable to resolve the problem contact your reseller dealer or service provider Problem Procedure The Touch Pad does not work Check the Device Select settings Click Start Control Panel Hardware and Sound Mouse Pressing FN F9...

Page 105: ...Pointing Sensitivity Touch Sensitivity 5 Move the slider bar to adjust the sensitivity in theTouch Sensitivity 6 Click the OK button 7 Click the OK button on the Device Settings screen If you are still unable to resolve the problem contact your reseller dealer or service provider Problem Procedure On screen pointer does not respond to mouse operation In this instance the system might be busy Try m...

Page 106: ...e 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The on screen pointer moves erratically The elements of the mouse responsible for detecting movement might be dirty please refer to the documentation supplied with the mouse for instructions on how to clean it If you are still unable to resolve the problem contact your reseller dea...

Page 107: ...ease try one or more of the following methods Select another mode Turn OFF the computer while external devices are connected Connect external devices after turning OFF of the computer If this function can not be still used change the setting to disable the function and stop using this function The battery depletes quickly even when I turned OFF the power of the computer If Sleep and Charge functio...

Page 108: ...e up button and to decrease it click the volume down button Check the software volume settings Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure Check within the Windows Device Manager application to ensure the sound device is enabled and that the device is properly working Annoying sound is heard In this instance you may be experiencing feedback fr...

Page 109: ...member to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor may not display when turned on again If this occurs press FN F5 to re set the display panel and external monitor to clone mode Display error occurs Check that the cable connectin...

Page 110: ...uter s Wireless communication function is on If problems persist contact your LAN administrator Problem Procedure Cannot access Bluetooth device Check to ensure the computer s Wireless Communication function is on Check to ensure the Bluetooth Manager application is running on the computer and that power to the external Bluetooth device is turned on Check to ensure that no optional Bluetooth Adapt...

Page 111: ...lowing Review troubleshooting sections in the documentation supplied with your software and or peripheral devices If a problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance Consult the reseller or dealer from where you purchased your compute...

Page 112: ...er Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 26 C maximum Conditions Altitude from sea level Operating 0 to 3 000 meters Non operating 0 to 10 000 meters maximum AC adaptor 100 240 volts AC 50 or 60 hertz cycles per second Computer 19V DC ...

Page 113: ...conductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F Length Minimum 1 7 meters Wire size Minimum 0 75 mm2 Current rating Minimum 2 5 amperes Voltage rating 125 or 250 VAC depending on country region s power standards China CQC CEMC U S and Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 Australia AS Japan DENANHO ...

Page 114: ...t be 6 15P 250V or 5 15P 125V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following illustrations show the plug shapes for the U S A and Canada the United Kingdom Australia Europe and China USA UL approved United Kingdom BS approved Australia AS approved Europe Approved by the appropriate agency Canada CSA approved China CCC approved ...

Page 115: ...r use of certain multimedia computer generated graphics or video applications use of standard telephone lines or low speed network connections use of complex modeling software such as high end computer aided design applications use of several applications or functionalities simultaneously use of computer in areas with low air pressure high altitude 1 000 meters or 3 280 feet above sea level use of...

Page 116: ...n applications power management settings and features utilized as well as the natural performance variations produced by the design of individual components Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication Recharge time varies depending on usage Battery may not charge while computer is consuming full power After going thro...

Page 117: ...erformance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode Total Available Graphics Memory is the total of as applicable Dedicated Video Memory System Video Memory and Shared System Memory Shared System Memory will vary depending on system memory size and other factors Wireless LAN The transmission speed over the wireless LAN and...

Page 118: ...gineers The Wireless Fidelity Wi Fi certification as defined by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Bluetooth wireless technology Interoperability Bluetooth Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compl...

Page 119: ...ard of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless device prior to turning on the equipment The wireless devic...

Page 120: ...ry Radiolocation use Refarming of the 2 4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012 Italy For private use a general authorization is required if WAS RLAN s are used outside own premises For public use a general authorization is required Luxembourg Implemented General authorization required for network and service supply Norway Imp...

Page 121: ...oard aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight 2 Permitted to use for public wireless access local networks on board aircraft during a flight at the altitude not less than 3000m Italy For private use a general authorization is required if WAS RLAN s are used outside own premises Luxemb...

Page 122: ...interference in a residential installation Refer to the FCC information section for the detailed information Caution Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits Nevertheless the Wireless device shall be used in such a manner that the potential for human contact during normal operation is minimized In th...

Page 123: ...this equipment causes RF interference to other radio stations promptly change the frequency being used change the location of use or turn off the source of emissions 3 Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations Article 12 Without permission granted by the NCC any company enterprise or user is not allowed to c...

Page 124: ...equency bandwidth from 2 400MHz to 2 483 5MHz It is possible to avoid the band of mobile object identification systems 3 Indication for Bluetooth The indication shown below appears on this equipment 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH SS modulation 3 1 The interference range of this equipment is less than 10 m 4 This equipment uses a frequency bandwidth fro...

Page 125: ...he Name of the radio equipment 622ANHMW DSP Research Inc Approval Number D090743003 Realtek RTL8188CE Wireless LAN 802 11n PCI E NIC b g n Wireless LAN The Name of the radio equipment RTL8188CE Japan Approvals Institute for Telecommunications Equipment Approval Number D100075001 Broadcom 802 11n Network Adapter b g n b g Wireless LAN and Bluetooth The Name of the radio equipment BCM94313HMGB DSP R...

Page 126: ...1 Ch13 Albania Australia Austria Azerbaijan Argentina Bahrain Belgium Bolivia Bosnia and Herzegovina Bulgaria Canada Cambodia Chile China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greece Guatemala Hong Kong Hungary Iceland India Indonesia Ireland Italy Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan L...

Page 127: ...f Peer to peer connection by ad hoc mode is Ch1 Ch11 Connection with an access point by the Infrastructure mode is Ch1 Ch13 Albania Argentina Australia Austria Azerbaijan Bahrain Belgium Bolivia Bosnia and Herzegovina Bulgaria Cambodia Canada Chile China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greec...

Page 128: ...e below An ad hoc mode is not available in 802 11a and 802 11n mode Available channel of Peer to peer connection by ad hoc mode is Ch1 Ch11 Available channel at connection with an access point by the Infrastructure mode is Ch1 Ch13 Ch36 Ch40 Ch44 Ch48 Ch52 Ch56 Ch60 Ch64 Ch100 Ch104 Ch108 Ch112 Ch116 Ch120 Ch124 Ch128 Ch132 Ch136 Ch140 Ch149 Ch153 Ch157 Ch161 Ch165 Australia Austria Azerbaijan Bah...

Page 129: ... Sweden Switzerland Turkey UAE UK Ukraine USA Uruguay Venezuela Zimbabwe Do not use this equipment in the countries regions which are not listed in the table below An ad hoc mode is not available in 802 11n mode Available channel of Peer to peer connection by ad hoc mode is Ch1 Ch11 Connection with an access point by the Infrastructure mode is Ch1 Ch13 Argentina Australia Austria Azerbaijan Bahrai...

Page 130: ...atar Romania Saudi Arabia Senegal Serbia Singapore Slovak Republic Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Thailand Turkey Ukraine UAE UK USA Uruguay Venezuela Vietnam Do not use this equipment in the countries regions which are not listed in the table below Available channel of Peer to peer connection by ad hoc mode is Ch1 Ch11 Connection with an access point b...

Page 131: ...guay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Saudi Arabia Serbia Singapore Slovak Republic Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Thailand Turkey UAE UK Ukraine USA Uruguay Venezuela Vietnam Yemen Zimbabwe Do not use this equipment in the countries regions which are not listed in the table below Available channel of Peer to peer connection by...

Page 132: ...ria Liechtenstein Lithuania Luxembourg Lybia Madagascar Malawi Malaysia Malta Mauritius Mexico Monaco Montenegro Morocco Mozambique Namibia Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Republic of Chad Republic of Djibouti Republic of The Gambia Reunion Romania Rwanda Saudi Arabia Senegal Serbia Sierra Leone...

Page 133: ...eWritable CMOS complementary metal oxide semiconductor CPU central processing unit CRT cathode ray tube DC direct current DDR double data rate DIMM dual inline memory module DVD digital versatile disc DVD R Digital Versatile Disc Recordable DVD RAM Digital Versatile Disc Random Access Memory DVD R Dual Layer Digital Versatile Disc Recordable Dual Layer DVD ROM Digital Versatile Disc Read Only Memo...

Page 134: ...red green and blue ROM read only memory RTC real time clock S P DIF Sony Philips Digital Interface Format SD Secure Digital SDHC Secure Digital High Capacity SDRAM synchronous dynamic random access memory SLI Scalable Link Interface SSD Solid state drive TFT thin film transistor USB Universal Serial Bus UXGA ultra extended graphics array VGA video graphics array WAN wide area network WSXGA wide su...

Page 135: ...or 2 2 Display 2 12 automatic power off 4 5 brightness down 3 5 brightness up 3 5 controller 3 30 hinges 2 10 opening 1 5 screen 2 9 Display controller 2 12 Documentation list 1 1 Pointing Device Touch Pad 3 1 6 9 Touch Pad control buttons 3 1 E Equipment checklist 1 1 External monitor 2 4 3 23 problems 6 13 F FN 1 TOSHIBA Zooming Utility re duce 3 5 FN 2 TOSHIBA Zooming Utility en large 3 5 FN En...

Page 136: ... FN Sticky key 3 6 Function keys F1 F12 3 3 Hot key functions 3 4 problems 6 7 Windows special keys 3 6 Keypad overlay 4 5 Arrow mode 3 6 Numeric mode 3 6 temporarily using normal key board overlay on 3 6 temporarily using overlay over lay off 3 7 turning on the overlays 3 6 L LAN 3 12 cable types 3 13 connecting 3 13 jack 2 3 problems 6 14 M Media care Card care 3 16 Memory card care 3 16 Memory ...

Page 137: ...support 6 16 Touch Pad 6 9 USB device 6 11 USB mouse 6 10 Wireless LAN 6 15 R Recovery hard disk drive 4 18 Recovery Media 4 16 Restarting the computer 1 10 S SD SDHC Card formatting 3 16 inserting 3 17 note 3 15 removing 3 18 Security lock 3 25 Sleep Mode setting 1 7 System automatic 4 5 Soft keys ENTER 3 4 ScrLock 3 4 Sound system headphone jack 2 5 microphone jack 2 4 problems 6 13 T TOSHIBA As...

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Toshiba NB500 Series, User Manual

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Summary of Contents for NB500 Series

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