If Something Goes Wrong
Troubleshooting
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If the POST detects an error, it displays the error message on the screen. If the monitor is
defective or not connected, you will hear a continuous beep.
Initial startup
If a problem occurs while the server is starting up, refer to the peripheral operating
manuals and check the following points:
❖
Is the power cable properly connected to a grounded AC outlet?
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Does the indicator light green, indicating the power on switch is enabled?
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Are all the cables connected properly and securely?
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Are all expansion cards properly inserted into their respective slots on the system
base board and securely fixed to the frame with card holders?
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Are the jumper and switch settings for the expansion cards and peripherals correct?
Refer to the manufacturers’ manuals for the expansion cards and peripherals.
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Are the expansion cards and disk drives properly connected?
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If a hard disk drive is installed, are the format and settings correct?
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Are all the device drivers properly installed?
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Are the ambient temperature and humidity within specification?
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Is the operating system properly loaded and running?
Application software problems
If an application software problem occurs, check the following points:
❖
Does the server satisfy the hardware requirements for the software? Refer to the
application software manual.
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Is the software an authorized copy?
An unauthorized software copy may not function. Refer to the manual for the
software.
❖
If the software runs from a diskette or CD-ROM, does it run properly on another
system?
Beep pattern
Error
1 long beep + 3 short beeps
Display failure
Continuous beep
DRAM failure
