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License Management

© 2018-2022 Toshiba Tec Corporation All rights reserved

TROUBLESHOOTING

8 - 2

8.2

When a standard storage device is Replaced

After the standard storage device has been replaced, the license will become an incomplete status.
Therefore, it is necessary to return the license to the one before the standard storage device has been 
replaced.

Normal

Fig.8-1

After the standard storage device replaced

Fig.8-2

• Restore the backup data with the latest status, including all the activated licenses, are stored.
• If there are no backup data as above, reactivate all the licenses which have been activated in this 

equipment.
For details, refer to 

 P. 5-1 “5.1 [Online]” and 

 P. 5-2 “5.2 [Offline]”.

• If the functions have been activated by the export license file, import the license exported from the 

host unit of the equipment.
For details, refer to 

 P. 5-3 “5.3 Activation of the Subnet License and the Domain License in the 

2nd or Later Unit of the Equipment”.

Remarks: 

• Applications with the trial license cannot be recovered from the backup data. If necessary, 

reinstall the applications.

• The out-of-order period caused by the breakage of the equipment is included in the day count for 

the term license.

Summary of Contents for License

Page 1: ...SERVICE MANUAL MULTIFUNCTIONAL DIGITAL SYSTEMS License Management Model License Publish Date June 2018 File No SME180017A0 R180421V0201 TTEC Ver01 F1 2022 03 ...

Page 2: ... Other company names and product names in this manual are the trademarks of their respective companies 2018 2022 Toshiba Tec Corporation All rights reserved Under the copyright laws this manual cannot be reproduced in any form without prior written permission of Toshiba Tec Corporation ...

Page 3: ... Offline 5 2 5 3 Activation of the Subnet License and the Domain License in the 2nd or Later Unit of the Equipment 5 3 6 HOW TO DEACTIVATE AND DELETE THE LICENSE 6 1 7 LIST PRINT 7 1 8 TROUBLESHOOTING 8 1 8 1 Human made Problem when Activating Deactivating the License 8 1 8 2 When a standard storage device is Replaced 8 2 8 3 When the SYS Board is Replaced 8 3 8 4 When the SRAM is Replaced 8 3 8 5...

Page 4: ...License Management 2018 2022 Toshiba Tec Corporation All rights reserved CONTENTS 2 ...

Page 5: ...or applications and options can be managed in 37 LICENSE MANAGEMENT in the FS menu This manual explains the operation procedure of 37 LICENSE MANAGEMENT in the FS menu and the cautionary points during its operation Notes When activation deactivation and deletion of the license is performed in 37 LICENSE MANAGEMENT press the gear icon of the USER FUNCTIONS menu for a few seconds to enter into the F...

Page 6: ...License Management 2018 2022 Toshiba Tec Corporation All rights reserved OVERVIEW 1 2 ...

Page 7: ...close to its end date The timing to display the icon can be set by the following code Remarks For details about the codes refer to the latest version of the self diagnostic codes list Type Description Category Description Node This can be used only for one unit of the equipment Indefinite There is no limitation in the use term Term The functions can be used for a certain period of time The time wh...

Page 8: ...License Management 2018 2022 Toshiba Tec Corporation All rights reserved LICENSE TYPES AND CATEGORIES 2 2 ...

Page 9: ...vated by selecting Online or Offline The combination of the equipment type and Online Offline is as shown in the following table Activation Deactivation method Equipment type Remarks Online Equipment which can make an outside communication Pre registration of exclusive settings is required Offline Equipment which cannot make an outside communication ...

Page 10: ...License Management 2018 2022 Toshiba Tec Corporation All rights reserved ONLINE OFFLINE 3 2 ...

Page 11: ...indicated in the list on the left 4 Status information of the applications is displayed 5 Select this to activate the license of applications 6 This will not be used usually If this has been used reobtain all licenses and activate them again 7 Select this to display the list of the equipment in which licenses are registered by the electronic key when it is installed This is the function equivalent...

Page 12: ...License Management 2018 2022 Toshiba Tec Corporation All rights reserved EXPLANATION OF THE SCREEN 4 2 ...

Page 13: ...ense Activation screen appears 3 Press Online on the License Activation screen 4 Press USB Insert a USB storage device with license authentication ID files stored into the equipment Remarks If license authentication IDs are entered by using a keyboard press the text box without inserting a USB storage device After the license authentication ID is entered press OK and go to step 10 5 Press OK The S...

Page 14: ...ment with the same serial No as that for the license file Check that the date and time of the equipment is correct The subnet license can be activated only in equipment in which a network connection has been made by means of the specified IP address The domain license can be activated only in the equipment to which a connection to the specified domain has been made 1 Press Activate on the License ...

Page 15: ... the License Management screen of the host unit press Details of the license file to be exported 2 Press Export in the License Details screen Remarks Export is displayed on the screen only for the Subnet license and the Domain license In case of the export license file LIC_xxxx_Export zip xxxx A different value appears depending on the license 3 Insert a USB storage device to store the license fil...

Page 16: ...License Management 2018 2022 Toshiba Tec Corporation All rights reserved HOW TO ACTIVATE THE LICENSE 5 4 ...

Page 17: ... license is deactivated by means of the use of Offline send a disable certificate file of the license to the license provider A file stored in a USB storage device when the license is deactivated LIC_Deact_xxxx_yyyy zip xxxx A different value appears depending on the license yyyy Serial No of the equipment 4 The confirmation screen appears Press Yes 5 Press Details of the license file which has be...

Page 18: ...License Management 2018 2022 Toshiba Tec Corporation All rights reserved HOW TO DEACTIVATE AND DELETE THE LICENSE 6 2 ...

Page 19: ...f the activated licenses can be printed by 30 LIST PRINT MODE The list to be written differs depending on the licenses Therefore output both lists described in the code field in the following table when outputting the license list Options Applications List Output style Code Printed 111 125 CSV format file 211 225 ...

Page 20: ...License Management 2018 2022 Toshiba Tec Corporation All rights reserved LIST PRINT 7 2 ...

Page 21: ... of the incorrect equipment is activated by means of Online License which can be deactivated Deactivate the license in the equipment in which activation has been performed Then activate the license in the correct equipment by using the same license authentication ID Example Indefinite node license etc License whose deletion is necessary Delete the license in the equipment in which activation has b...

Page 22: ...ted licenses are stored If there are no backup data as above reactivate all the licenses which have been activated in this equipment For details refer to P 5 1 5 1 Online and P 5 2 5 2 Offline If the functions have been activated by the export license file import the license exported from the host unit of the equipment For details refer to P 5 3 5 3 Activation of the Subnet License and the Domain ...

Page 23: ...sed SYS board supplied as a service part for the replacing 8 4 When the SRAM is Replaced Replace the SRAM and reboot the equipment in accordance with the procedure described in the Service Manual for the MFP 8 5 When the LGC Board is Replaced Replace the LGC board in accordance with the procedure described in the Service Manual for the MFP and shift into the FS 08 mode Remarks Use the non used LGC...

Page 24: ...License Management 2018 2022 Toshiba Tec Corporation All rights reserved TROUBLESHOOTING 8 4 ...

Page 25: ...SECURITY MODE 9 1 9 DURING THE HIGH SECURITY MODE Regarding the availability of the options or applications in the high security mode refer to the following table License category Availability in the high security mode Option Available Application Not available UI customization Not available ...

Page 26: ...License Management 2018 2022 Toshiba Tec Corporation All rights reserved DURING THE HIGH SECURITY MODE 9 2 ...

Page 27: ...PPED When the use of the equipment is stopped return the license for the following options by selecting Option in the License Management screen or by performing 08 3840 GM 2280 GP 1070 GS 1010 GS 1020 GP 1190 GS 1007 GS 1080 1085 GS 1090 1095 Remarks Applications and their licenses will be deleted when the end processing of the use of the equipment is performed ...

Page 28: ...License Management 2018 2022 Toshiba Tec Corporation All rights reserved WHEN THE USE OF THE EQUIPMENT IS STOPPED 10 2 ...

Page 29: ...CORD 1 REVISION RECORD Ver01 Ver00 Ver01 2021 12 22 Page Contents 1 1 4 1 The icon name has been changed 5 2 The unnecessary descriptions have been deleted 8 1 to 8 8 The part names have been changed The troubleshooting have been deleted Ver00 2018 6 20 Page Contents All Initial release ...

Page 30: ...License Management 2018 2022 Toshiba Tec Corporation All rights reserved REVISION RECORD 2 ...

Page 31: ......

Page 32: ...1 11 1 OSAKI SHINAGAWA KU TOKYO 141 8562 JAPAN ...

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